Transfer/Communication Problems - Kodak EasyShare Series 3 User Manual

Troubleshooting

Transfer/communication problems

If...
Nothing happens
when you try to
transfer pictures to
the computer
40
Try one or more of the following
■
Press the Transfer button,
■
Check the power and USB connections from the printer dock to the
computer (page
■
If you are trying to transfer pictures from a docked camera, make sure
to disconnect the optional USB card reader first
■
The camera is not properly seated on connector. Reseat the camera on
the printer dock
■
If you are trying to transfer pictures from a compatible Kodak card
reader (page 25) and a camera is docked, remove it. Check the USB
connections between the printer dock and the card reader or device.
NOTE: The Kodak EasyShare printer dock series 3 is compatible with the Kodak
8-in-1 card reader and the Kodak 6-in-1 card reader (each sold separately).
Other Kodak USB card readers may work with the printer dock; however,
other manufacturers' card readers are not supported.
■
Close unnecessary software applications, and minimize remaining
application windows. Follow any messages on the screen that may
have been hidden by other windows.
■
Disconnect then reconnect the USB cable from the printer dock to the
computer (page
■
Make sure Kodak EasyShare software is installed
necessary. If you choose Custom installation, make sure to install the
printer driver.
■
Uninstall, then reinstall Kodak EasyShare software
■
Make sure your computer meets the minimum system requirements
(page 20). Upgrade your system if necessary.
, on the printer dock.
23).
(page 10).
23).
www.kodak.com/go/support
(page 24).
(page 20). Install if
(page 20).