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Speaker will not turn on.
Paired Bluetooth device will not connect
Speaker indicates a connection but will not play music
Cannot pair the Bluetooth speakers with my Bluetooth
enabled device
No audio from a Bluetooth device
Poor sound quality from a Bluetooth device
No audio from AUX source
Poor sound quality from AUX source
Make sure the battery has sufficient power.
•
If your device requires a passcode, make sure to
•
input '0000'
Turn the Bluetooth speaker off and on again.
•
Remove the speaker from the pairing list on your
•
Bluetooth device, then pair the device and the
speaker again.
Turn off or disable Bluetooth on all other paired
•
devices nearby, then reconnect the device you
want to play from.
Turn the Bluetooth speaker off and on again.
•
Make sure your Bluetooth speakers are
•
discoverable.
Your Bluetooth device may be out of range. Try
•
to move it closer to your Bluetooth speakers.
Make sure your Bluetooth device supports the
•
transfer of audio.
Reset your Bluetooth speaker.
•
Make sure your Bluetooth speakers are not muted
•
and the volume is up.
Make sure your Bluetooth device is playing music
•
and has the volume up.
Your Bluetooth device might be out of range.
•
Turn the Bluetooth speakers off and on again.
•
Your Bluetooth device might be out of range.
•
Move the Bluetooth speakers and device away
•
from any devices that generate electromagnetic
interference such as another Bluetooth device,
cordless phone, microwave oven or a wireless
router.
Try turning off Wi-Fi to improve audio quality.
•
Make sure the music file itself isn't poor quality.
•
Turn the Bluetooth speaker off and on again.
•
Make sure your connected device is on and
•
playing.
Make sure your speaker is in AUX-in mode.
•
Make sure the audio cable is correctly inserted.
•
Increase the volume level on the device and
•
speaker.
Reduce the volume level on the AUX source.
•
Make sure the 3.5mm audio cable is fully inserted
•
into both the speaker and the device.
Make sure your audio source and music file is not
•
of poor quality.
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