SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND. In no event shall BUNN be liable for any other damage or loss, including, but not limited to, lost profits, lost sales, loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equipment, facilities or services, or any other special, incidental or consequential damages.
TABLE OF CONTENTS Warranty .............................2 Table of Contents ........................3 Troubleshooting ..........................4 Service Tools ..........................15 Component Access ........................19 Control Board ........................19 Membrane Switch ........................20 Dispense and Bypass Valves....................21 Refill Valves .........................22 Tank Heaters ........................24 Temperature Probe ......................25 Limit Thermostats .......................25 Warmer Elements ........................26 Master Power Switch ......................26 SH Server Timer ........................27 Schematic (Wiring Diagram) .....................28...
TROUBLESHOOTING A troubleshooting guide is provided to suggest probable causes and remedies for the most likely problems encountered. If the problem remains after exhausting the troubleshooting steps, contact the Bunn-O-Matic Technical Service Department. • Inspection, testing, and repair of electrical equipment should be performed only by qualified service personnel.
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TROUBLESHOOTING (cont.) Screen Displayed Possible Cause Troubleshooting Procedures 1. SMART FUNNEL not fully inserted Position the funnel so that the sensor NO FUNNEL into the funnel rails. is directly beneath the sensor coil on PRESENT the brewer. 2. Not using a SMART FUNNEL, Disable the FUNNEL DETECT func- and the FUNNEL DETECT function tion.
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TROUBLESHOOTING (cont.) Screen Displayed Possible Cause Troubleshooting Procedures 1. Soft Heat Server was moved out To resume brewing, correctly BREW STOPPED! of position after the brew cycle was position the Soft Heat Server and SERVER REMOVED? press BREW again. The brew cycle started.
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TROUBLESHOOTING (cont.) Possible Cause Troubleshooting Procedures Screen Displayed Check water supply shut-off 1. Water shut off to brewer FILL TIME TOO LONG Service required. See REFILL 2. Inlet Solenoid Valve failure VALVE. Service required. See CONTROL 3. Control Board Failure CHECK WATER BOARD.
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TROUBLESHOOTING (cont.) Problem Possible Cause Troubleshooting Procedure 1. No power or incorrect voltage. Measure the voltage at the terminal Equipment will not operate. block and confirm that it matches the voltage specified on the brewer data plate within +/- 10%. 1.
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TROUBLESHOOTING (cont.) Problem Possible Cause Troubleshooting Procedure Check the sensitivity setting. Refer to 3. Refill Probe or Sensitivity Set- Automatic refill will not operate or ting Refill function. If the left three digit display shows FILL TIME TOO LONG number is less than the right number, (cont.) the machine “thinks”...
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TROUBLESHOOTING (cont.) Power Troubleshooting Procedures Possible Cause Water flows into tank continuously 1. Refill Probe or Sensitivity Set- Check the sensitivity setting. Refer to with power applied to brewer. ting Refill function. If the left three digit number is less than the right number, the machine “thinks”...
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TROUBLESHOOTING (cont.) Troubleshooting Procedures Problem Possible Cause Water will not heat or display shows 3. Triac Remove power from the brewer. HEATING TIME TOO LONG (cont.) Connect a voltmeter across one of the tank heaters. Reapply power to the brewer and refer to Testing Individual Components.
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TROUBLESHOOTING (cont.) Troubleshooting Procedures Problem Possible Cause Perform the previous procedure 3. Electronic control board Spitting or unusual steaming from for testing triacs. If the voltage sprayhead or air vents. (Water too measured is very low or zero, then hot) (cont.) substitute a control board known to be in good working order.
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Dripping from sprayhead. 1. Brew Valve Repair or replace leaky valve. Water overflows filter. BUNN paper filters should be used 1. Type of paper filters for proper extraction. 2. No sprayhead Check sprayhead Beverage overflows server.
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Troubleshooting Procedures 6. Incorrect Recipe Consider adjusting bypass percent- Weak beverage (cont.) age, preinfusion, or pulse brew. Contact Bunn-O-Matic for sugges- tions. 1. Solenoid (Inlet) The nut on back of the solenoid Brewer is making unusual noises. must be tight or it will vibrate during operation 2.
TROUBLESHOOTING (cont.) SERVICE TOOLS 6. Press and release YES. The display should read: This function allows the testing of individual com- BREW VALVE on SINGLE brewers ponents and the ability to check switches for proper LEFT BREW VALVE on DUAL brewers. function.
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TROUBLESHOOTING (cont.) SERVICE TOOLS (cont.) SERVICE TOOLS? EXIT TO NEXT FUNCTION SCREEN TEST OUTPUTS? SINGLE DUAL BREWERS BREWERS TEST SWITCHES? PRESS AND RELEASE ® SYMBO L BREW VALVE LEFT BREW VALVE NEXT NEXT NOTHING PRESSED BYPASS LEFT BYPASS NEXT NEXT SINGLE TEST SERVERS? BREWERS...
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TROUBLESHOOTING (cont.) SERVICE TOOLS (cont.) to TEST SWITCHES?. Press and release switch NOTE: The tank heater will automatically turn off if again to advance to TEST SERVERS?. Another left on too long. alternative is to press and release the ON/OFF switch (either on DUAL brewers) located on the 26.
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TROUBLESHOOTING (cont.) SERVICE TOOLS (cont.) 3. Press and hold the upper right hidden switch until the display reads UNITS. Release the switch. Continue pressing and releasing the upper right hidden switch until SERVICE TOOLS appears. 4. Pressing NO will exit this function and advance to the next function screen.
COMPONENT ACCESS This section provides procedures for testing and replacing various major components used in this If no voltage is present, check wiring to the board. brewer should service become necessary. Refer to If voltage is present, and brewer does not power on, Troubleshooting for assistance in determining the replace board.
COMPONENT ACCESS (cont) MEMBRANE SWITCH 4. Remove any adhesive that remains on the hood. 5. Remove the adhesive backing from the new mem- brane switch. Insert the ribbon cable through the slot in the hood and apply the membrane switch to the front of the hood.
COMPONENT ACCESS (cont) If the polarity of meter leads are reversed, reading DISPENSE & BYPASS VALVES will indicate -170VDC. (Double these readings for 240 volt coils) If voltage is present as described, but no coil action is observed, valve is defective. Replace valve and test again to verify repair.
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COMPONENT ACCESS (cont) REFILL VALVE (cont) If voltage is not present, refer to Wiring Diagrams and check main wiring harness. If harness checks ok, replace control board. 4. Check the refill valve for coil action. Briefly activate the refill valve in the test mode and listen carefully near the refill valve for a"clicking"...
COMPONENT ACCESS (cont) TANK HEATERS Location: Tank Heaters The tank heaters (Fig 9) are located inside the tank, secured to the tank lid. Test Procedures: 1. With a voltmeter, check voltage across the white wire (120V Models) or red wire (120/208 and 120/240V Models) and blue wire on the top of the tank heaters.
COMPONENT ACCESS (cont) TEMPERATURE PROBE Removal and Replacement: 1. Disconnect the brewer from the power source. 2. Refer to instructions included in Temperature Probe Kit #29327.0000 to replace Temperature Probe. LIMIT THERMOSTAT Temperature Probe Limit Thermostats FIG 10 TEMPERATURE PROBE Location: The temperature probe (Fig 10) is inserted into a grommet in the tank lid assembly.
COMPONENT ACCESS (cont) WARMER ELEMENTS (GPR MODELS) Removal and Replacement: 1. Remove the three #4-40 screws securing the warmer assembly to the brewer. 2. Lift the warmer assembly from the brewer. 3. Disconnect the two wires from the warmer element terminals.
COMPONENT ACCESS (cont) MASTER POWER SWITCH (cont) If continuity is not present as described, replace the switch. Removal and Replacement: 1. Disconnect the brewer from the power source. 2. Disconnect the wires from the power switch. 3. Remove the switch mounting screws from the under the base.
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