Goodman TSTATG4271GT Owner's Manual

Goodman TSTATG4271GT Owner's Manual

Touch screen display digital thermostat
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Air Conditioning & Heatin g
High Resolution, Full Color
Touch Screen Display
Digital Thermostat
Simple as you want Operation
Switchable Programmable or
Non-Programmable
Up to 4 Heat & 2 Cool Stages
Gas Electric or Heat Pump Control
Adjustable Timers & Deadbands
Setpoint Limiting
Owner 's Manual
Installation Instructions
Thank goodness for Goodman.
Model TSTATG4271GT
Simple-Stat Operation
for ease of use
Programmable Fan
Outdoor Sensor Ready
Choice of English, Spanish or French
Customizable Screensaver*
Customizable Wallpaper*
*SD card required for set-up.
*SD card not included.
&
TM

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Do you have a question about the TSTATG4271GT and is the answer not in the manual?

Questions and answers

Jon
February 23, 2025

Touch screen will not activate

2 comments:
Mr. Anderson
February 23, 2025

The touch screen on the Goodman TSTATG4271GT may not be activating due to the Screen Cleaning Mode being enabled, which disables the touch feature for 15 seconds. If calibration is needed, performing a touch screen calibration may help restore functionality.

This answer is automatically generated

Jon
February 23, 2025

@Mr. Anderson how do you calibrate touch screen

Jon
February 23, 2025

How do you calibrate touch screen

1 comments:
Mr. Anderson
May 14, 2025

To calibrate the touchscreen on a Goodman TSTATG4271GT:

1. Go to the Touch Calibration screen.
2. Touch the center of each target as it appears on the screen.
3. Press FINISH when done.
4. The thermostat will automatically restart and return to the Home Screen.

This answer is automatically generated

Jon
February 23, 2025

It displays time and temp but wil not let me access second screen for temp

1 comments:
Mr. Anderson
May 14, 2025

You may not be able to access the second screen for temperature if the Simple Thermostat mode is turned on. When Simple Thermostat is enabled, it provides the most basic user interface, which may limit access to advanced screens or settings. Turn off Simple Thermostat mode to access the full interface.

This answer is automatically generated

Summary of Contents for Goodman TSTATG4271GT

  • Page 1 Gas Electric or Heat Pump Control Choice of English, Spanish or French Adjustable Timers & Deadbands Customizable Screensaver* Setpoint Limiting Customizable Wallpaper* *SD card required for set-up. *SD card not included. Owner ’s Manual & Installation Instructions Thank goodness for Goodman.
  • Page 2 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Thermostat TSTATG4271GT Tested to Comply with FCC Standards FOR HOME OR OFFICE USE...
  • Page 3: Glossary Of Terms

    Glossary of Terms Auto-Changeover: A mode in which the thermostat will turn on the heating or cooling based on room temperature demand. Cool Setpoint: The warmest temperature that the space should rise to before cooling is turned on (without regard to deadband). Deadband: The number of degrees allowed past setpoint, before energizing heating or cooling.
  • Page 4: Table Of Contents

    Table of Contents Get to Know Your Thermostat Home Screen Menu Screens Care and use of your thermostat Quick Start Selecting your desired temperature and mode Using the Fan button Setting the time Setting the date Daylight Savings setup The Main Menu Buttons Schedule Time Period Schedule On/Off View My Schedule...
  • Page 5 Table of Contents Display Active Brightness Idle Brightness Night Dimmer Maintenance Preferences User Interface Themes Custom Wallpaper Heat/Cool Indicator Backdrop On/Off Sound Options Vacation Vacation Mode On/Off Schedule Modes & Setpoints Security Auto Screenlock Setpoint Limits Mode Restrictions Information Who To Call For Service View Runtime Graphs Settings Thermostat Name...
  • Page 6 Table of Contents Installation Settings (continued) Timers & Deadbands Free Cooling Heat Pump Settings Heat Pump Lockout - Enabled/Disabled Heat Pump Lockout Outdoor Temp Aux Heat Lockout Enabled/Disabled Aux Heat Lockout Temp Dual Fuel Settings Dual Fuel On/Off Changeover With Outdoor Temp On/Off Adjust Balance Point Fan Off Delay Calibrate Sensors...
  • Page 7: Get To Know Your Thermostat

    Get To Know Your Thermostat Home Screen Outdoor Temperature With high & low temps for the day Backlit Color Touchscreen Display (If optional sensor is installed) Date Warmer & Button Time SD Card Slot Buttons Cooler Button Menu Button Mode Buttons Main Menu Screen Sub Menu Screen...
  • Page 8: Care And Use Of Your Thermostat

    Get To Know Your Thermostat Care and Use of Your Thermostat Pencils, pens and other sharp objects should never be used on your TouchScreen thermostat; these may damage your touchscreen. Only use your finger tip to press the touchscreen buttons. Use a soft, damp cloth to clean the screen.
  • Page 9: Quick Start

    Quick Start Temperature, Modes & Fan Selecting Your Desired Temperature and Mode to adjust temperature Press Cool Setpoint Warmer The Heat or Cool Setpoint is the Button temperature the room has to reach before heating or cooling will turn on. (Without regard to deadband) Cooler Button...
  • Page 10 Quick Start Set Time & Date Set Time & Date Set Current Time Use AM/PM - ON Set Current Date Daylight Savings Setup Daylight Savings Time - OFF Start Schedule Starts On (2nd) (Sun) Month (March) Stop Schedule Ends On (1st) (Sun) Month...
  • Page 11: Setting The Time

    Quick Start Set Time & Date Setting the Time Press then to scroll down. MENU Press Set Time & Date Press Set Current Time (12:00 AM) hr + min + to set the current time. Press hr - min - Press when finished.
  • Page 12: Setting The Date

    Quick Start Set Time & Date Setting the Date Press Set Current Date 7/8/2010 Press to set the current month and year. Press the day on the calendar Press BACK when finished. Daylight Savings Setup Turn Daylight Savings Daylight Savings Time - OFF Time on or off.
  • Page 13: The Main Menu Buttons

    The Main Menu Buttons The Main Menu Buttons Information Schedule Schedule Time Period Schedule - OFF View My Schedule Edit My Schedule Page 7...
  • Page 14: Schedule

    The Main Menu Buttons Schedule This thermostat features up to four programmable time periods per 24 hour day: Morning, Day, Evening, and Night. The start time for each time period is adjustable. The stop time for each time period is Schedule the start time for the next period.
  • Page 15 The Main Menu Buttons Schedule Edit My Schedule (Continued) Press and select a Time Period (Morning, Day, Evening, or Night) to edit. Next Adjust Mode, Start Time, and Heat and Cool Setpoints to desired settings. The Time Period may also be Enabled or Disabled. Un-check the Enabled box for Time Periods you don’t want to use.
  • Page 16 The Main Menu Buttons The Main Menu Buttons Information Smart Fan Smart Fan Who To Call For Service Smart Fan - OFF View Runtime Graphs Smart Fan Min Runtime Who To Call For Service Start/Stop Times View Runtime Graphs Days To Run Fan Page 10...
  • Page 17: Smart Fan

    The Main Menu Buttons Smart Fan The fan may be programmed to turn on automatically for a specified period during the day. Smart Fan Press to turn fan schedule on or off Smart Fan - OFF Smart Fan - ON Smart Fan Min Runtime (10m) Set the minimum number of minutes the fan will run from the top...
  • Page 18 The Main Menu Buttons Screensaver Screensaver Who To Call For Service Screensaver - OFF View Runtime Graphs Screensaver Setup Screensaver Turn On Delay Screensaver Type Slideshow Digital Clock Analog Clock Change Image After... Show Clock - OFF Home Screen Info - OFF View Runtime Graphs Screensaver Preview Page 12...
  • Page 19: Screensaver

    The Main Menu Buttons Screensaver The Screensaver allows you to create custom slideshows. Screensaver Screensaver - OFF Screensaver - ON Screensaver Setup Screensaver Turn On Delay (5m) How long after a button press for the Screensaver to appear. 1, 3, 5, or 30 minutes Screensaver Type (Slideshow ) Slideshow...
  • Page 20: Alerts

    The Main Menu Buttons Alerts Alerts View Current Alerts Reset Alerts Reset Air Filter Alert Reset UV Lamp Alert Set/Edit Reminders Service Call - OFF Days Until Service Call (0 days) Air Filter Reminder - OFF Set Max Filter Runtime (300 hrs) Set Max Filter Days (0 days)
  • Page 21: View Current Alerts

    The Main Menu Buttons Alerts The alerts let you know when your system needs service. Alerts View Current Alerts View and reset current Alerts will appear service alerts here. on the bottom bar of the Home Screen. Press to view and reset current alerts.
  • Page 22 The Main Menu Buttons Display Display Active Brightness Idle Brightness Night Dimmer Auto Night Dimmer - OFF Set Idle Brightness Set Dimmer Schedule Maintenance Screen Cleaning Touch Calibration Page 16...
  • Page 23: Display

    The Main Menu Buttons Display The display brightness options may be adjusted in this menu. Display Active Brightness (80%) You may select how bright the backlight is while the thermostat is active. The display is active for 3 minutes after last touch, it then goes Idle. Idle Brightness (30%) You may select how bright the backlight is while the thermostat is idle.
  • Page 24: Maintenance

    The Main Menu Buttons Display Maintenance Maintenance allows you to clean and calibrate the TouchScreen. Screen Cleaning Screen Cleaning Mode disables the touch feature for 15 seconds so the screen may be cleaned without altering any settings. Use a soft cloth without solvents or abrasive cleaners Touch Calibration Under normal circumstances, the TouchScreen should not need to be calibrated.
  • Page 25: Preferences

    The Main Menu Buttons Preferences Preferences User Interface Themes Custom Wallpaper Heat/Cool Indicator Heat/Cool Indicator OFF Taskbar Red/White OFF Room Temp Red/Blue OFF Mode Status Red/Blue OFF Backdrop OFF Sound Options Beep - OFF Beep Sound Page 19...
  • Page 26: Custom Wallpaper

    The Main Menu Buttons Preferences You may set the type of background that appears on the thermostat Home Screen. Preferences User Interface Themes (ocean) This thermostat has several high quality background themes to choose from. NOTE: At 7 PM, the background will change to an evening scene and the moon will replace the sun.
  • Page 27: Vacation

    The Main Menu Buttons Vacation Vacation Vacation Mode - OFF Schedule Start Date Start Time Return Date Return Time Mode & Setpoints Mode Auto Heat Cool Heat Setpoint Cool Setpoint Page 21...
  • Page 28 The Main Menu Buttons Vacation Vacation may use temporary, energy saving settings without changing the regular schedule. Vacation Vacation Mode - OFF Vacation Mode must be OFF to change Schedule, Mode and Setpoint settings. Schedule Set your Vacation Schedule. Start Date Tue Sep 07 2010 Select the day Vacation Mode will start.
  • Page 29: Vacation Mode On/Off

    The Main Menu Buttons Vacation Schedule (Continued) Return Date Tue Sep 21 2010 Select the day Vacation Mode will end. Then press BACK BACK Return Time (3:00 PM) Select the time Vacation Mode will end. Then press BACK Modes & Setpoints Select the desired Mode and setpoints to be used in Vacation Mode.
  • Page 30 The Main Menu Buttons Security Security Auto Screenlock Auto Screenlock - OFF Set Passcode Lock After... Setpoint Limits Setpoint Limits - OFF Max Heat Setpoint Min Cool Setpoint Mode Restrictions No Restrictions No Modes Changes Page 24...
  • Page 31: Security

    The Main Menu Buttons Security Security settings may be set to limit or prevent changes to your thermostat. Security Auto Screenlock NOTE: Code must be set before Auto Screenlock - OFF Auto Screenlock can be turned on. Auto Screenlock - ON Set Passcode (code not set ) * If you forget your passcode,...
  • Page 32 The Main Menu Buttons Information Information My Thermostat View Runtime Graphs Last 7 Days - Cooling Last 7 Days - Heating Delete Runtime Data Who To Call For Service Page 26...
  • Page 33: Information

    The Main Menu Buttons Information This button contains valuable service and system runtime information. Information My Thermostat View your thermostat dip switch settings, equipment status, runtimes, and other settings. View Runtime Graphs Track your system’s runtime/energy usage. Last 7 Days - Cooling Press the information icon to learn more about each graph...
  • Page 34 The Main Menu Buttons The Main Menu Buttons Information Settings Settings Thermostat Name Available Modes All Modes Including Auto Heat and Cool Heat Only Cool Only SD Card Import Settings from SD Card Export Settings to SD Card General Setup Units Fahrenheit Celsius...
  • Page 35 The Main Menu Buttons The Main Menu Buttons Information Settings Settings (Continued) Installation Settings Timers & Deadbands Cycles Per Hour Min Heat/Cool Difference Compressor Min Off Time 1st Stage Deadband 2nd Stage Deadband 2nd Stage Deadband 2nd Stage Timer 2nd Stage Turnoff Point Deadband Setpoint 3rd Stage Deadband...
  • Page 36 The Main Menu Buttons The Main Menu Buttons Information Settings Settings (Continued) Installation Settings Heat Pump Settings Heat Pump Lockout - Enabled/Disabled HP Lockout Outdoor Temp Aux Heat Lockout - Enabled/Disabled Aux Heat Lockout Temp Dual Fuel Settings Dual Fuel - On/Off Changeover With Outdoor - On/Off Adjust Balance Point Fan Off Delay...
  • Page 37: Settings

    The Main Menu Buttons Settings Thermostat heating and cooling options are found in this menu Settings Thermostat Name Use keypad to name your thermostat. The name is displayed on the Home Screen. (Up to 14 characters) Name appears here Available Modes (all) Choose the desired modes the thermostat will use: Heat, Cool, Heat &...
  • Page 38: Language

    The Main Menu Buttons Settings General Setup (Continued) Language (en) English Spanish/Espanol French/Francais Smart Recovery - OFF Smart Recovery - ON Smart Recovery turns on the heat before the Morning start time to bring the room temperature to the Morning setpoint at the start of the Morning time period.
  • Page 39: Installation Settings

    The Main Menu Buttons Settings Installation Settings Heat & Cool Stages (1h1c) Heat & Cool Stages (1h1c) Up to 2 Stages Cooling and 4 stages Heating. Compressor Stages (1h1c) Only available when dip switch is set for Up to 2 compressors. Heat Pump operation.
  • Page 40 The Main Menu Buttons Settings Installation Settings (Continued) (Continued) Timers & Deadbands The Deadband is the number of degrees or minutes that the thermostat waits before it initiates the stages of heating or cooling. 1st Stage Deadband Specifies the minimum temperature difference between the room temperature and the desired setpoint before the first stage of heating or cooling is allowed to turn on.
  • Page 41: Free Cooling

    The Main Menu Buttons Settings (Continued) Installation Settings Free Cooling Free Cooling is an energy saving way to boost the efficiency of your air conditioning system by bringing in cool air from the outside. The installation of a Free Cooling damper(s) and outdoor temperature sensor is required.
  • Page 42: Heat Pump Settings

    The Main Menu Buttons Settings (Continued) Installation Settings (Only available Heat Pump Settings when dip switch is set for Heat Pump operation.) Heat Pump Lockout - DISABLED Heat Pump Lockout - ENABLED Turns on Heat Pump Lockout. HP Lockout Outdoor Temp (65 ) Heat Pump will not run below this temp.
  • Page 43: Fan Off Delay

    The Main Menu Buttons Settings (Continued) Installation Settings Fan Off Delay (0s) Runs the fan for a short time after Cooling or electric strip heat turns off to increase system efficiency. (0 - 120 Secs.) Calibrate Sensors Thermostat (0 ) The thermostat sensor may be calibrated -7 to +7 degrees F.
  • Page 44: Dealer Information

    The Main Menu Buttons Settings Dealer Information The Dealer may enter their company contact information for the customer to use when they need service. This will appear in the “Who To Call For Service” button is pressed in the Information Menu. Press the buttons Dealer’s below and use the...
  • Page 45: Emergency Heat

    The Main Menu Buttons Emergency Heat The Emergency Heat function is only available if your thermostat is set to control a Heat Pump. Emergency Heat To initiate the Emergency Heat feature, Press the Emergency Heat button. During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat.
  • Page 46: Touchscreen Assistant

    TouchScreen Assistant TouchScreen Assistant may be downloaded at no charge at: www.goodmanthermostats.com/thermostats/touchscreen Every time the user runs the TouchScreen Assistant software, it automatically connects to the TouchScreen Web site in the background and updates the software and firmware (the operating system for TouchScreen) at no cost. The TouchScreen Assistant allows you to use your computer to: Program a time period schedule Upload photos for background...
  • Page 47: Uploading Photos

    TouchScreen Assistant Uploading Photos and Settings to your thermostat When you are finished adding and editing photos and settings, click on Save to SD. When prompted, remove the SD card from the SD card reader on your computer. Save to SD *NOTE: A 2GB SD card is recommended.
  • Page 48: Installation Instructions

    Installation Instructions Remove & Replace the Old Thermostat To install the thermostat properly, please follow these step by step instructions. If you are unsure about any of these steps, call a qualified technician for assistance. Assemble tools: Flat blade screwdriver, wire cutters and wire strippers.
  • Page 49: Wire Connections

    Installation Instructions Wire Connections Wire Connections If the terminal designations on your old thermostat do not match those on the new thermostat, refer to the chart below or the wiring diagrams that follow. Install on the Wire from the new thermostat old thermostat Function terminal marked...
  • Page 50: The Touchscreen Thermostat Backplate

    Installation Instructions The TouchScreen Thermostat Backplate To remove the thermostat backplate: Using the Finger Pull Areas, pull the front Front Housing Backplate housing away from the backplate. Look for these tabs to locate the pull areas Pull out with thumbs in these areas 3rd stage heat circuit Fan relay 2nd stage heat circuit...
  • Page 51: Explanation Of The Thermostat Dip Switches

    Installation Instructions Explanation of Thermostat Dip Switches Dip switches are located on the back of the thermostat GAS/EL GAS/EL ELEC ELEC This dip switch configures the thermostat to control a conventional gas/electric system or a heat pump. If GAS/EL GAS/EL your system is anything other than a heat pump, leave this switch set for GAS/EL.* *For some commercial heat pumps, this switch may need to...
  • Page 52: Sample Wiring Diagrams

    Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Conventional Heating and Cooling Systems 3 Wire, Heat Only 4 Wire, Cool Only Residential & Commercial 1 Stage Heating Residential & Commercial 1 Stage Cooling. with no Fan. 24VAC Power 24VAC Power 24VAC Common 24VAC Common 1st Stage Cool...
  • Page 53 Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems 5 Wire, 1 Stage Cooling, 1 Stage Heat 6 Wire, 1 Stage Cooling, 2 Stage Heat Residential & Commercial Heat Pump with Residential & Commercial Heat Pump with ‘O’...
  • Page 54 Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems with Dual Fuel 7 Wire, 2 Stage Cooling, 3 Stage Heat Residential & Commercial Heat Pump with ‘O’ Reversing Valve and Fossil Fuel furnace. GAS/EL 24VAC Power 24VAC Common W1/O/B Reversing Valve ELEC...
  • Page 55: Troubleshooting

    Troubleshooting SYMPTOM: The air conditioning does not attempt to turn on. CAUSE: The compressor timer lockout may prevent the air conditioner from turning on for a period of time. REMEDY: Adjust the Compressor Min. Off Time to “None”. SYMPTOM: The display is blank. CAUSE: Lack of proper power.
  • Page 56: Index

    Index Dealer Information, 27, 38 Delay Fan-off, see Fan Time between stages, see Time Delay Active Brightness, 17 C, 44 Differential Alerts, 14 Calibration, 37 Heat and cool, 33 view current, 15 Celsius, 31 Dimmer, 17 reset, 15 Cleaning, 2, 18 Dip Switches set/edit reminders, 15 Clock...
  • Page 57 Index Emergency Heat, 39 Heat Pump Energy Watch aux heat, 33,36 Cool, 27 aux heat lockout, 36 Heat, 27 emergency heat, 39 Aux heat, 27 heat pump lockout, 36 Heat dip switch setting, 45 1st stage multi-stage, 33, 36 deadband, see Deadband emergency heat, 39 minutes of runtime, 27...
  • Page 58 Index Screen Cleaning, 18 Screensaver turn on/off, 13 setup, 13 preview, 13 Passcode, 25 Main Menu, 1, 7 SD Card, 31 Photos, 20, 41 Maintenance, 18 2nd stage turn off Preferences, 20 Manual temperature, 34 Program changeover, 32 Security, 25 daily schedule, 8 cool, 3 Sensor...
  • Page 59 Index Themes, 30 Thermostat Sensor calibrate, 37 Three Stage Heat, 33 Time, see Clock W1, 44 Timers, 33 W2, 44 Time Delay, W3, 44 compressor lockout, 33 Wallpaper, 20 cycles per hour, 33 Warranty, 56 1st stage to 2nd stage, 34 Wiring, 46 2nd stage to 3rd stage, 34 dual fuel, 48...
  • Page 60 Notes: Page 54...
  • Page 61 Notes: Page 55...
  • Page 62: Warranty

    Warranty One-Year Warranty - This Product is warranted to be free from defects in material and workmanship. If it appears within one year from the date of original installation, whether or not actual use begins on that date, that the product does not meet this warranty, a new or remanufactured part, at the manufacturer’s sole option to replace any defective part, will be provided without charge for the part itself provided the defective part is returned to the distributor through a qualified servicing dealer.
  • Page 63 Printed on recycled paper. P/N 88-876 Rev. 1 Page 57...

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