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Using the ethernet cable
You can connect an additional device to the ethernet port that will use the wi-fi
extension at the same time as your wireless devices.
Connect your device to the extender's ethernet port using an ethernet cable.
Reset to factory settings
If you need to access advanced settings, have forgotten your password or
if the extender stops working you can reset it to its factory settings.
Make sure the extender is plugged in and switched on.
1
Press the Reset button for 1 second to restore
2
factory default settings.
Connection help
Don't know if you are connecting via router or extender?
The easiest way is to compare the signal strength displayed on your device with the
•
extender switched on and off. The extender simply relays the data from your hub/
router. It's your device that controls which signal it connects to.
Can't connect extender to router
If the range lights continue to scroll add up and down for more than 1 minute after
•
connection attempt. Check your hub/router is switched on and try moving your
extender closer to it.
If the Too far and Too close (red) range lights continue to flash for more than
•
1 minute after connection. Reset extender to factory settings and try again.
If you are trying to use WPS but it doesn't work, it may be that it's incompatible
•
with the WPS function in the extender. In that case follow the steps for 'Connect to
router without WPS'.
Check you have selected the correct wireless network name.
•
Make sure you've entered the correct wireless key.
•
Can't connect to internet
Check your router is connected to the internet and your wi-fi is working correctly.
•
Can't connect your device to wireless
Make sure your device is correctly set-up to connect to your hub/router before
•
trying to use the extender
Microwave and some electrical equipment may interfere with the wireless signal.
•
Check the lights on your extender and make sure you are in Good range, if not see
•
step
.
3
Thick/concrete walls and ceilings will affect wireless performance.
•
All lights are off
Check the power socket is working and switched on.
•
Check the extender is turned on (the On/Off button is on the top).
•
If you need more help, go to bt.com/producthelp
or call 0808 100 6116*.
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