Getting help
Problem
Camera will not turn on.
Videos are choppy or
jumpy when played on a
computer.
Videos are blurry.
Problems with ARCSOFT
MEDIAIMPRESSION SE for
KODAK Software.
NOTE: If problems persist, go to
10
Solution
■
Ensure that the battery is charged.
■
Ensure the camera is clean and dry. (If it's wet inside, let it dry
for 24 hours.)
■
Use ARCSOFT MEDIAIMPRESSION SE for KODAK Software for
video playback
(see page
■
Ensure that the computer system requirements are met. Go to
www.arcsoft.com/support.
■
Ensure that the lens is clean.
■
Ensure that the subject is at least 1 m (3.3 ft) from the lens.
■
Go to www.arcsoft.com/support. (For other applications, go
to their support sites.)
www.kodak.com/go/support
8).
and click Step-by-Step Solutions & Repair.
www.kodak.com/go/support