I am not satisfied with the voice quality on my MicroCell
• Run a speed test at
meets minimum requirements of 1.5 Mbps download and 256 Kbps upload
speeds. If necessary, upgrade to a higher broadband speed.
My MicroCell was active, but now the Network light is flashing green
• Restart your MicroCell. Unplug the power adapter from the wall outlet, wait
10 seconds, then plug it back in. It may take an additional 30 minutes for the
Network light to turn solid green; OR
• If your GPS light is also flashing and you've moved your MicroCell from its original
position where it obtained a solid GPS light, then move it back to the original
position.
My cell phone does not display "AT&T MicroCell" or "AT&T M-Cell"
• Restart your 3G, 4G or 4G LTE cell phone. Turn your cell phone off and then turn
it back on.
• If restarting your 3G, 4G or 4G LTE cell phone does not resolve the issue, then
restart your MicroCell. Unplug the power adapter from the wall outlet, wait 10
seconds, then plug it back in. It may take an additional 30 minutes for the Network
light to turn solid green.
att.com/speedtest
to ensure your broadband connection
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Need help?
Do you have a question about the MicroCell and is the answer not in the manual?