AT&T MicroCell User Manual page 16

AT&T MicroCell User Guide |
Help after activating your MicroCell
My range of coverage on the MicroCell is limited or
I experience dropped calls on the MicroCell
• If your broadband meets minimum requirements,
then place your MicroCell in a central location of your
residence or in a location where your MicroCell is used
most frequently. If necessary, use a longer Ethernet
cable or a powerline Ethernet adapter (as described
on page 14 "My Internet equipment isn't near a window
and I am unable to get a GPS lock" in the second bullet).
• It is possible as you move around your home that your
MicroCell is handing over your call to an AT&T cell tower,
especially as you move further from the MicroCell. To
reduce the potential dropped calls stemming from
this, a new feature is now available to give you greater
control over your MicroCell experience. Please go
to www.att.com/MicroCell
Settings" tab. Log into the MicroCell web portal with
your Personal or Business account username and
password. On the "Manage your MicroCell settings
page", select "disable" automatic hand-out. If you
choose to disable automatic hand-out, this will apply to
all numbers on the approved user list.
: When automatic hand-out is disabled, MicroCell
NOTE
calls will drop when the handset is out of MicroCell range.
As such, if you begin a call on your MicroCell, you will need
to stay within range of the MicroCell in order to avoid a
dropped call.
16
Troubleshooting
and select the "Manage
(continued)