Kodak ESP Office 6100 Series User Manual page 15

Problem
Ink cartridge
Paper jam
Cannot send or receive
a fax
Error codes/messages
Possible Solutions
• Check that KODAK Ink Cartridge(s) are installed. Do not use
non-Kodak brand or refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges
click into place.
• Check for paper behind the duplexer in the rear-access cleanout area.
• Remove the duplexer and gently remove any paper from inside the
printer.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper tray.
For more information, go to www.kodak.com/go/itg. Select All-in-one
printer, then Paper jam.
• Make sure that the wall phone line is plugged into the Line in port.
• Verify that the wall jack works by plugging in a phone and checking for
a dial tone.
• Verify that Regions is set to the correct country code.
– Press Home.
– Press or
– Press to select Country/Region, then press OK.
– Press or
• If you are connected to a DSL phone line, make sure you have a DSL
filter connected to the phone jack.
For more information, go to www.kodak.com/go/itg. Select All-in-one
printer, then Cannot use a feature on my printer, then Fax.
• Go to www.kodak.com/go/esp6150support, then type your error code
or message.
www.kodak.com/go/aiosupport
KODAK ESP Office 6100 Series All-in-One Printer
to select Printer Settings, then press OK.
to select your country, then press OK.
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