AT&T U-verse Quick Fix Manual page 8

Watch Help on Demand—tune to Channel 411.
Get more out of your AT&T U-verse® service: watch Help on Demand videos about these topics on
Channel 411, the Help Channel.
U-verse introduction
• introduction to AT&T U-verse
• see how U-verse TV works!
• AT&T U-verse Voice
Help with U-verse service issues
• remote control issues
• no picture
• no service—gear or cog error
• no service—red X or other error message
• Email issues
• sound issues
• picture quality issues—aspect ratio/
HD settings
• picture freezing
• Wireless connectivity—issues with a pC
• Wireless connectivity—issues with a Mac
• Voice issues
Understanding my U-verse bill
• U-verse billing
• U-verse online services & paperless
billing
U-verse digital video recorder (DVr)
& remote control
• How to use your DVr
• How to program your remote control
• Moving your U-verse equipment
• Equipment overview
• remote control overview
• Total Home DVr
• remote control issues
NoTE: AT&T U-verse online Help on Demand videos require Windows Media player.
Visit Getting Started for online help!
Click att.com/startuverse to access step-by-step guidance and how-to tips at our Getting Started page online.
Questions? Get answers 24/7 at att.com/uversesupport, even chat live with an AT&T representative. Or, try our
Self Support tool at att.com/uverseSST to fix common problems.
Sign up for free paperless billing! Conveniently store and retrieve up to 12 months of bills online while reducing your
risk of identity theft. Log in now to your online account or go to att.com/Ugreen and select Stop Paper Bills.
©2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
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U-verse how-to's
• How to program your remote control
• How to use your DVr
• How to change channels
• How to use program Guide
• How to use picture-in-picture
• How to use search
• How to use parental locks
• How to use widescreen
• How to create favorite channels
• How to hide channels
• How to change languages
• How to record programs
• How to schedule recordings
• How to record series
• How to view recorded programs
• How to delete or cancel recordings
• How to use Web remote access
• How to order on Demand programs
• How to order ppV
• How to search for on Demand
programs
U-verse features
• AT&T U-bar
• AT&T yElloWpAGEs.CoM
• Games
• public Education & Government
programming
• Media share
• Multiview
Quick Fix Guide
Internet & email
• Email issues
• Wireless connectivity—
issues with a pC
• Wireless connectivity—
issues with a Mac
U-verse Voice
• Voice issues
• AT&T U-verse Messaging
• AT&T U-verse Voice
Where's my U-verse tech?
• Where's my tech?