R Ed E Xclamation M Ark I N T He I Fl B Ox - Rawafed Libya Tooway Troubleshooting Manual

Tooway T roubleshooting G uide V ersion 1 .0 – J une 2 014
Possible S olutions:
Rx S NR: B elow 9 db y ou w ill h ave n o c onnection, t he d ish m ight h ave m oved o ut o f a lignment. I n t he
example t he R x S NR i s 1 0.6db.
Solution: C ontact R awafed L ibya t o a rrange a s ervice c all.
Cable R esistance: 3 O hms a nd a bove t he s ystem w ill n ot p erform t o s pecification.
Solution: R eplace t he I FL c able o r c ontact R awafed L ibya t o a rrange a s ervice c allout.
4.2 R ed E xclamation m ark i n t he I FL b ox:
This m eans t here i s a p roblem w ith t he c able f rom t he d ish t o t he T ooway m odem.
Possible S olution:
1. Power d own t he T ooway m odem
2. Remove t he I FL c able f rom t he T ooway m odem
3. Attach t he c able t o t he T ooway M odem
4. Power t he m odem a nd a ccess t he B asic S tatus P age ( http://192.168.100.1)
5. If t he R ed e xclamation m ark i s s till p resent i n t he I FL b ox, t hen a rrange f or a s ervice c allout
Page 7 Customer S ervice D epartment