Tooway
T roubleshooting
G uide
V ersion
1 .0
–
J une
2 014
1.
U nderstanding
t he
T ooway
h ardware
Upon
s igning
t he
s ervice
c ontract,
t he
c lient
i s
s upplied
w ith
a
n umber
o f
h ardware
i tems
t o
f acilitate
the
u se
o f
t heir
I nternet
s ervice.
T he
b asic
c omponents
a re
d escribed
b elow:
1.1 Tooway
M odem
The
T ooway
M odem
i s
u sed
t o
e stablish
d ata
t ransfers
u sing
a
satellite
a s
a
r elay.
T he
m odem's
m ain
f unction
i s
t o
t ransform
a n
input
b itstream
t o
a
r adio
s ignal
a nd
v ice
v ersa.
1.2 Satellite
D ish
A
s atellite
d ish
i s
a n
a ntenna
w ith
a
c urved
r eflective
surface
t hat
i s
u sed
t o
c ollect
a nd
p roject
r adio
w aves.
The
T ooway
s atellite
d ish
i s
d esigned
t o
s end
a nd
r eceive
microwaves
t o
a nd
f rom
t he
c ommunication
s atellite.
1.3
T RIA
A
T RIA
( Transmit
a nd
R eceive
I ntegrated
A ssembly)
i s
a
device
u sed
t o
p rocess
s ignals
t o
a nd
f rom
t he
d ish
a nd
the
s atellite.
I t
c onverts
t he
h igh
f requency
K A-‐band
satellite
s ignals
t o
a nd
f rom
t he
L -‐band
m icrowave
signals
u sed
f or
t he
t ransmission
b etween
t he
d ish
a nd
the
m odem.
Page
2
Customer
S ervice
D epartment