Tooway
T roubleshooting
G uide
V ersion
1 .0
–
J une
2 014
5.
C annot
c onnect
t o
t he
M odem
T roubleshooting
5.1
M ake
s ure
y our
c omputer
i s
c onnected
t o
t he
m odem
d irectly
v ia
t he
E thernet
cable:
A
c omputer
o nly
h as
o ne
E thernet
c able
c onnection
a nd
w ould
l ook
similar
t o
t he
i llustration
t o
t he
l eft.
S o
t he
o ne
e nd
o f
t he
c able
w ill
b e
connected
t o
t he
c omputer
a nd
t he
o ther
e nd
w ill
b e
c onnected
t o
t he
Tooway
M odem.
5.2
M ake
s ure
y our
" Local
A rea
C onnection"
L AN
a dapter
i s
e nabled:
For
W indows
V ista/7
u sers:
1. Click
o n
S tart
2. Open
C ontrol
P anel
3. Select
N etwork
a nd
I nternet
4. Select
N etwork
a nd
S haring
C enter
5. Which
v ersion
o f
W indows
d o
y ou
h ave?
a. Windows
7
-‐
I n
t he
l eft
p ane
s elect
C hange
a dapter
s ettings
b. Windows
V ista
-‐
I n
t he
l eft
p ane
s elect
M anage
N etwork
C onnections
This
w ill
t ake
y ou
t o
t he
N etwork
C onnections
P age.
A fter
t he
m odem
h as
b een
c onnected
w ith
t he
Ethernet
c able,
y ou
s hould
b e
a ble
t o
s ee
a
" Local
A rea
C onnection"
i con
a s
d isplayed
b elow.
Page
9
Customer
S ervice
D epartment