Table of Contents
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Tooway
T roubleshooting
G uide
V ersion
1 .0
-
J une
2 014
1.
U nderstanding
t he
T ooway
h ardware
... ......................................................
1.1
M odem
... .............................................................................................
1.2
D ish
... ..................................................................................................
1.3
T RIA
... ..................................................................................................
1.4
C oaxial
c able
... ....................................................................................
1.5
E thernet
c able
... .................................................................................
2.
T he
T ooway
M odem.............................................................................
2.1
F ront
... .............................................................................................
2.2
B ack
. ............................................................................................
3.
N o
C onnection
T roubleshooting
... ............................................................
3.1
N o
L EDs
/
L ights
... ...........................................................................
3.2
R x
L ight
b linking
o r
o ff
... .................................................................
3.3
L AN
l ight
o ff
... .................................................................................
3.4
N ormal
O peration
... ........................................................................
4.
E rror
t roubleshooting
u sing
A dmin
P age
... ................................................
4.1
O range
C ircle
i n
m odem
b ox
... ........................................................
4.2
R ed
E xclamation
M ark
i n
t he
I FL
b ox
... ..........................................
4.3
R ed
E xclamation
M ark
i n
t he
T RIA
b ox
... .......................................
5.
C annot
c onnect
t o
t he
M odem
T roubleshooting..................................
5.1
C onnect
c omputer
d irectly
... ...........................................................
5.2
E nable
" Local
A rea
C onnection"
a dapter
... ...................................
5.2.1
W indows
7
... .....................................................................
5.2.2
W indows
X P
... ...................................................................
5.3
E nable
D HCP
... .................................................................................
5.3.1
W indows
7
... .....................................................................
5.3.2
W indows
X P
... ...................................................................
5.3.3
M ac
O SX
... .........................................................................
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C ontents
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9--10
10
11
11--13
13--15
15--16
Customer
S ervice
D epartment
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