’ ’ MX36CE ............................1 What’s in this manual ................................. 2 You Must Notice ..................................9 Before You Start ..................................10 Overview ....................................11 Feature Highlight..................................12 Quick Installation Procedure ..............................15 Motherboard Map ..................................16 Hardware Installation........................17 About “User Upgrade Optional” and “Manufacture Upgrade Optional”… .................. 18 JP14 Clear CMOS Data ................................
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AC Power Auto Recovery ................................. 31 ATX Power Connector ................................31 STBY LED....................................32 JP28 Keyboard/Mouse Wake-up Jumper ..........................33 IDE and Floppy Connector ............................... 34 ATA/133 Supported .................................. 36 IrDA Connector ..................................37 WOL (Wake on LAN) ................................38 CNR (Communication and Network Riser) Expansion Slot.......................
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Hardware Monitoring ................................51 Over-current Protection ................................52 Resetable Fuse ..................................53 Layout (Frequency Isolation Wall) ............................54 Vivid BIOS technology................................55 The noise is gone!! ---- SilentTek ............................. 56 Driver and Utility ......................... 59 Autorun Menu from Bonus CD..............................60 Installing Windows 95 ................................
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AC97 ......................................83 ACPI (Advanced Configuration & Power Interface) ........................83 AGP (Accelerated Graphic Port) .............................. 83 AMR (Audio/Modem Riser)............................... 84 AOpen Bonus Pack CD ................................84 APM (Advanced Power Management)............................84 ATA (AT Attachment) ................................84 ATA/66 ..................................... 84 ATA/100 ....................................
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CNR (Communication and Networking Riser)........................... 86 CODEC (Coding and Decoding) ............................... 86 DIMM (Dual In Line Memory Module) ............................86 ECC (Error Checking and Correction) ............................86 EDO (Extended Data Output) Memory ............................. 87 EEPROM (Electronic Erasable Programmable ROM)....................... 87 EPROM (Erasable Programmable ROM) ..........................
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PCI (Peripheral Component Interface) Bus ..........................90 PDF Format....................................91 PnP (Plug and Play) ................................. 91 POST (Power-On Self Test) ..............................91 RDRAM (Rambus DRAM) ................................ 91 RIMM (Rambus Inline Memory Module) ........................... 92 SDRAM (Synchronous DRAM) ..............................92 Shadow E PROM ..................................
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How to Contact Us ........................103...
All of the specifications and information contained in this manual are subject to change without notice. AOpen reserves the right to revise this publication and to make reasonable changes. AOpen assumes no responsibility for any errors or inaccuracies that may appear in this manual, including the products and software described in it.
This Online Manual will introduce to the user how this product is installed. All useful information will be described in later chapters. Please keep this manual carefully for future upgrades or system configuration changes. This Online Manual is saved format, we recommend using Adobe Acrobat Reader 4.0 for online viewing, it is included in Bonus CD or you can get free download from...
133MB/s. Besides, on the strength of built in AC97 CODEC controller, it can bring you high quality multimedia capabilities with magic stereo surround. MX36CE also has VGA onboard, Realtek 8100BL LAN controller, one CNR slot, 3 PCI slots and 6 USB...
® ® Supports Intel Socket 370 Pentium III Tualatin/Celeron™ 533MHz~1.2GHz+ and VIA C3 with 66/100/133MHz Front Side Bus designed for Socket 370 technology. Chipset The CLE266 north bridge integrates VIA’s VT8653 Apollo Pro266T system controller, 128-bit graphics accelerator and flat panel interfaces into a single 548 BGA package.
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Memory Provides two 184-pin DDRAM DIMM sockets that support up to 2GB of PC1600(DDR200) and PC2100(DDR266) compliant SDRAM (Synchronous Dynamic Random Access Memory). Ultra DMA 33/66/100/133 Enhanced IDE Comes with an on-board PCI Bus Master IDE controller with two connectors that allow you to connect four IDE devices in two channels, supporting Ultra DMA 33/66/100/133, PIO Modes 3 and 4 and Bus Master IDE DMA Mode 5, and other Enhanced IDE...
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Agency (EPA) Energy Star program. It also offers Plug-and-Play, which helps save users from configuration problems, thus making to system user-friendlier. Hardware Monitoring Management Supports CPU or system fans status and control, temperature and voltage monitoring and alert, through the on-board hardware monitor module and AOpen Hardware Monitoring Utility. Enhanced ACPI ® Fully implement the...
This page gives you a quick procedure on how to install your system. Follow each step accordingly. Installing CPU and Fan Installing System Memory (DIMM) Connecting Front Panel Cable Connecting IDE and Floppy Cable Connecting ATX Power Cable Connecting Back Panel Cable Power-on and Load BIOS Setup Default Setting CPU Frequency Reboot...
This chapter describes jumpers, connectors and hardware devices of this motherboard. Note: Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other components. Always observe the following precautions before you install a system component. Do not remove a component from its protective packaging until you are ready to install it.
When you read this online manual and start to assemble your computer system, you may notice that some of the functions are marked as “User Upgrade Optional” or “Manufacture Upgrade Optional”. Although all of AOpen’s motherboards have included many amazing and powerful features, sometimes not every user is familiar with these powerful features. As a result of this we define features that can be upgraded by users as “User Upgrade Optional”.
You can clear CMOS to restore system default setting. To clear the CMOS, follow the procedure below. 1. Turn off the system and unplug the AC power. 2. Remove ATX power cable from connector PWR2. 3. Locate JP14 and short pins 2-3 for a few seconds. 4.
® This motherboard supports Intel Pentium III Tualatin / Celeron and VIA C3 Socket 370 CPU. Be careful of CPU orientation when you plug it into CPU socket. Pull up the CPU socket lever and up to 90-degree angle. Locate Pin 1 in the socket and look for a black dot or cut edge on the CPU upper interface.
This jumper is used to specify the relationship between PCI and clock. Generally speaking, if you are not an overclocker, we recommend you to set this jumper at default setting. Auto Detect FSB=133MHz FSB=100MHz FSB=66MHz (Default) Pin 1...
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PCI Clock = CPU FSB Clock / Clock Ratio Clock Ratio CPU (Host) Memory PCI x2 or x3 2X (Overclocking) 37.5 PCI x2 or x3 PCI x2 or x3 or x4 3X (Overclocking) 37.3 PCI x2 or x3 or x4 PCI x3 or x4 Warning: VIA CLE266 chipset supports maximum 133MHz FSB, higher...
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BIOS Setup > Frequency/Voltage Control > CPU Host Clock (CPU/PCI) Core Frequency = CPU FSB Clock * CPU Ratio CPU Ratio 3x, 3.5x, 4x, 4.5x, …16x CPU FSB 50~248MHz Warning: VIA CLE266 chipset supports maximum 133MHz FSB, higher clock setting may cause serious system damage.
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Core Frequency = CPU Clock * CPU Ratio Tip: If your system hangs or fails CPU Core Frequency FSB Clock Ratio to boot because of overclocking, VIA C3 733 733MHz 133MHz 5.5x simply <Home> VIA C3 750 750MHz 100MHz 7.5x restore the default setting.
CPU VID signal and SMbus clock generator provide CPU voltage auto-detection and allow user to set the CPU frequency through BIOS setup, therefore no jumpers or switches are used and the disadvantages of the Pentium based jumper-less designs are eliminated. There will be no worry of wrong CPU voltage detection. Clock Generator Intel Socket 370...
Plug in the CPU fan cable to the 3-pin CPUFAN1 connector. If you have chassis fan, you can also plug it on SYSFAN2 or SYSFAN3 connector. +12V SENSOR CPUFAN1 Note: Some CPU fans do not have sensor pin, so that they cannot support fan monitoring.
This motherboard has two 184-pin DDR DIMM sockets that allow you to install PC1600 (DDR200) or PC2100 (DDR266) memory up to 2GB. DIMM1 DIMM2...
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Please follow the procedure as shown below to finish memory installation. Make sure the DIMM module’s pin face down and match the socket’s size as depicted below. Pin 1 52 pins 40 pins Insert the module straight down to the DIMM slot with both hands and press down firmly until the DIMM module is securely in place.
DDRAM utilizes the existing SDRAM infrastructure and technology while doubling the nominal bandwidth available to systems. To put it in a simple way, DDRAM is like data going along a two lane highway, while at the same time data in traditional SDRAM go along a one way street.
Attach the power LED, EMPI, speaker, power and reset switch connectors to the corresponding pins. If you enable “Suspend Mode” item in BIOS Setup, the ACPI & Power LED will keep flashing while the system is in suspend mode. Locate the power switch cable from your ATX housing. It is 2-pin female connector from the housing front panel.
A traditional ATX system should remain power off when AC power resumes from power failure. This design is inconvenient for a network server or workstation, without an UPS, which has to keep power-on all the time. This motherboard implements an AC Power Auto Recovery function to solve this problem.
STBY LED is AOpen’s considerate design that we aim at providing you friendly system information. The STBY LED will light up when power is provided to the motherboard. This is a convenient indication for you to check the system power status in many...
Connect 34-pin floppy cable and 40-pin IDE cable to floppy connector FDD and IDE connector. Be careful of the pin1 orientation; wrong orientation may cause system damage. Primary Primary Master (1st) Slave (2nd) IDE1 (Primary) IDE2 (Secondary) Pin 1 Secondary Secondary Master (3rd) Slave (4th)
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IDE1 is also known as the primary channel and IDE2 as the secondary channel. Each channel supports two IDE devices that make a total of four devices. In order to work together, the two devices on each channel must be set differently to Master and Slave mode.
This motherboard supports ATA66, ATA100 ATA133 IDE devices. The following table lists the transfer rate of IDE PIO and DMA modes. The IDE bus is 16-bit, which means every transfer is two bytes. As the hard drive industry introduces faster and higher capacity hard drives, the current Ultra ATA/100 interface causes a data bottleneck between the drive and the host computer.
The IrDA connector can be configured to support wireless infrared module, with this module and application software such as Laplink or Windows 95 Direct Cable Connection, the user can transfer files to or from laptops, notebooks, PDA devices and printers. This connector supports HPSIR (115.2Kbps, 2 meters) and ASK-IR (56Kbps). Install the infrared module onto the IrDA connector and enable the infrared function from BIOS Setup, UART2 Mode, make sure...
This feature is very similar to Wake On Modem, but it goes through local area network. To use Wake On LAN function, you must have a network card with a chipset supporting this feature, and connect a cable from LAN card to motherboard WOL connector. The system identification information (probably IP address) is stored on network card and because there is a lot of traffic on the Ethernet, you need to install network management software, such as ADM, for the checking of how to wake up the system.
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WOL Connector (Ethernet Card Side) WOL Connector (Motherboard Side) Note: This picture is for example only; it may not look exactly the same with the motherboard you purchased.
is a riser card specification to replace the AMR (Audio/Modem Riser) that supports V.90 analog modem, multi-channel audio, and phone-line based networking. Owing to CPU computing power getting stronger, the digital processing job can be implemented in main chipset and share CPU power. The analogy conversion (CODEC) circuit requires a different and separate circuit design, which is put on CNR card.
This motherboard has a fast Ethernet controller on chip. On the strength of Realtek 10/100 LAN onboard, which is a highly-integrated Platform LAN Connect device, it provides 10/100M bps Ethernet for office and home use, the Ethernet connector is located on top of USB connectors.
The onboard I/O devices are PS/2 Keyboard, PS/2 Mouse, COM1 and 15-pin D-Sub connector, Printer, four USB, AC97 sound and game ports. The view angle of drawing shown here is from the back panel of the housing. SPP/EPP/ECP LAN Connector PS/2 Mouse Parallel Port Connector...
This motherboard provides two serial ports. One of them are on back panel connector, the other is on the middle left of the board. With proper cable, you can connect it to the back panel of chassis. Pin 1 RTS# CTS# DSR# SOUT...
This motherboard provides six ports to connect USB devices such as mouse, keyboard, modem, printer, etc. There are four connectors on the back panel. You can use proper cables to connect USB devices from back panel or connect USB2 header to the front panel of chassis.
The “CASE OPEN” header provides chassis intrusion-monitoring function. To make this function works, you have to enable it in the system BIOS, connect this header to a sensor somewhere on the chassis. So, whenever the sensor is triggered by lights or by the opening of the chassis, the system will beep to inform you.
This motherboard comes with a game port (Joystick-Midi) for you to connect any midi devices or joysticks. To use this function you have to have a joystick module and connect it with a game port cable to this port on the motherboard. Joystick Module (User Upgrade Optional) (This photo is for example only)
If the housing is designed with an audio port on the front panel, you’ll be able to connect onboard audio to front panel through this connector. Please remove the jumper cap from the front audio connector before you connect the cable. Do not remove this yellow jumper cap if your housing does not have an audio port on the front panel.
This Motherboard implements Flash ROM and a special circuit that allows you to save your current CPU and CMOS Setup configurations without the need of a battery. The RTC (real time clock) can also keep running as long as the power cord is plugged.
This motherboard implements a hardware monitoring system. As you turn on your system, this smart design will monitor your system’s working voltage, fan status and CPU temperature. If any of these systems’ status goes wrong, there will be an alarm through the AOpen Hardware Monitoring Utility to warn the user.
CPU, memory, HDD or add-on cards installed on this motherboard is damaged due to component failure, human operating error or other unknown natural reasons. AOpen cannot guarantee that the protection circuit will always work perfectly.
Traditional motherboard uses fuses to prevent Keyboard and port from over-current or shortage. These fuses are soldered onboard that when it is broken (function to protect motherboard), user cannot replace them otherweise malfunction or damage may occur. With expensive Resetable Fuse, the motherboard can be resumed back to normal function even after the fuse had done its protection job.
CPU are working in stable condition. The layout of this motherboard implements AOpen’s unique design called “ Frequency Isolation Wall”. Separating each critical portion of motherboard into regions, where each region operates in a same or similar frequency range, we can avoid cross talk and frequency interference between each region’s operations and condition.
VividBIOS to experience the lively vivid colorful POST screen! Unlike earlier graphic POST screen which could occupy the whole screen and mask text information during POST, AOpen VividBIOS deals with graphics and texts separately, and makes them running simultaneously during POST. With this innovative design, VividBios now brings you a beautiful and sleek 256 colors screen without missing any important information shown on POST screen.
Today, AOpen is honored to bring you a new overall solution, SilentTek, to make your system quiet. To collocate with hardware circuit and the utility under Windows, SilentTek combined “Hardware-Status Monitoring”, “Overheat Warning” and “Fan Speed...
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The first image you have here is the Voltage Status In “Temp/Fan/Case” page, you may get aware of the page. You can find current status of all voltages and set current temperature of CPU and the heat inside chassis. your expected margins of warning level. Also, you can check if fans are running properly.
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Smart FAN Control: This is the default setting of SilentTek and can be used for any branded computer housing. With a special algorithm developed by AOpen, the fan speed is automatically adjusted by the factors of CPU and ambient temperature. Ease-of-use and trouble free at your service.
There are motherboard drivers and utilities in AOpen Bonus CD. You don’t need to install all of them to boot your system. But after you finish the hardware installation, you have to install your operation system first (such as Windows 2000) before you install any drivers or utilities.
Install Windows 95 OSR2 v2.1, 1212 or 1214 version and later with USB support. Otherwise, you need to install USBSUPP.EXE. Install the VIA 4 in 1 driver, which includes VIA AGP Vxd driver, VIA ATAPI Vendor Support driver and VIA registry (INF) program.
Enable USB Controller in BIOS Setup > Advanced Chipset Features > OnChip USB, to make BIOS fully capable of controlling IRQ assignment. Install Window 98 into your system. Install the VIA 4 in 1 driver, which includes VIA AGP Vxd driver, IRQ Routing, VIA ATAPI Vendor Support driver and VIA registry (INF) program.
& & ® ® ® If you are using Windows 98 Second Edition, Windows Millennium Edition or Windows 2000/XP, you do not need to install the 4-in-1 driver as the IRQ Routing Driver and the ACPI Registry are already incorporated into the operating system. Users with ®...
You can install the VIA 4 in 1 driver (IDE Bus master (For Windows NT use), VIA ATAPI Vendor Support Driver, VIA AGP, IRQ Routing Driver (For Windows 98 use), VIA Registry (INF) Driver) from the Bonus Pack CD Autorun menu. Warning: To take advantage of ATA133, it is a must to install the latest version of VIA 4in1 driver...
This motherboard comes with an AC97 CODEC and the sound controller is in VIA South Bridge chipset. You can find the audio driver from the Bonus Pack CD Autorun menu.
Introduction: ------------- This document describes the procedure to install Windows 95 (Golden version), Win95A, OSR2, Windows NT v4.0 driver for Realtek RTL8139 PCI Fast Ethernet adapter. [Windows 95 (Golden version), Win95A and OSR2] Installing driver procedure on Microsoft Windows 95 : ----------------------------------------------------- 1.
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When you are in Windows NT : In the Main group of NT, select the "Control Panel" icon. In the Control Panel window, choose the "Network" icon. In the Network Settings dialog box, choose the "Add Adapter" button. The Add Network Adapter dialog box appears. In the list of network cards, select "<other>...
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NOTES: ------ * Installing Multiple LAN Adapters: Enter Windows NT and follow above setup procedure step 2, in the "Network Settings" dialog box, choose the "Configure.." button. The "Input Ethernet ID" dialog box appears and input adapter's Ethernet ID. Last step to select OK and close NETWORK SETUP.
Moreover, AOConfig allows users to save information in *.BMP or *.TXT format which users may collect the system information in detail and send them to AOpen directly for technical support or for further diagnose of system problems. The system page shows the...
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NOTE: AOConfig can be used under Windows 98SE/ME, NT4.0/2000, or even the latest Windows XP. Please also note that AOConfig can only be operated in a system equipped with an AOpen motherboard. Before running AOConfig, all applications must be closed.
You can install Hardware Monitoring Utility to monitor CPU temperature, fans, system voltage and other useful information. The hardware monitoring function is automatically implemented by the BIOS and utility software. No hardware installation is needed.
BIOS. The BIOS provides critical low-level support for standard devices such as hard disk drives, serial and parallel ports. Most BIOS setting of this motherboard had been optimized by AOpen’s R&D engineering team. But, the default setting of BIOS still can’t fine-tune the chipset controlling entire system. Hence, the rest of this chapter is intended to guide you through the process of configuring your system using setup.
… AOpen always dedicates to give users a friendly computer system. Now, we include all function descriptions of BIOS setup program into BIOS Flash ROM. When you select one function of BIOS setup program, the function description will appear at the right side of screen.
Phoenix-Award™ BIOS setup program. The following table provides details about how to use keyboard in the Phoenix-Award™ BIOS setup program. By the way, all products of AOpen also provide a special function in BIOS setup; you can press <F3> key selecting you preferred menu language.
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Description Left Arrow Move the light bar to left side of menu. Right Arrow Move the light bar to right side of menu. Get menu or item help description. Changing menu language. Load previous setting value from CMOS. Load fail-save setting value from CMOS. Load turbo setting value from CMOS.
After you finish jumper settings and connect correct cables, power on and enter the BIOS Setup. Press <Del> during POST (Power-On Self Test). Choose "Load Setup Defaults" for recommended optimal performance. Warning: Please avoid of using "Load Turbo Defaults", unless you are sure your system components (CPU, DRAM, HDD, etc.) are good enough for turbo setting.
Windows 95/98, 98SE/ME, NT4.0/2000, or even the latest Windows XP. In the meanwhile, in order to provide a much more user-friendly operating environment, AOpen EzWinFlash is natively designed to have multi-language function to provide easier way for users’ usage in changing BIOS setting.
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Download the new version of BIOS package file from AOpen official web site. (ex: http://www.aopen.com) Unzip the download BIOS package (ex: WMX36CE102.ZIP) with WinZip (http://www.winzip.com) in Windows environment. Save the unzipped files into a folder, for example, WMX36CE102.EXE & WMX36CE102.BIN.
As a leading manufacturer in motherboard industry, AOpen always listens to what customers want and develop products to fit different user's requirements. Reliability, compatibility, leading technology and friendly features are our basic goals when designing motherboards. Other than above mentioned design criteria, there are power users who are always seeking to push the limitation of the system performance by overclocking which we call them "Overclocker".
VGA and HDD are key components for overclocking; for your reference, the following list has been successfully overclocked in our lab. Please note that AOpen cannot guaranty if they can be successfully overclocked again. Please check Available Vendor List (AVL) by linking to our official website.
AGP uses both rising and falling edge of the 66MHz clock, for 2X AGP, the data transfer rate is 66MHz x 4byte x 2 = 528MB/s. AGP is now moving to 4X mode, 66MHz x 4byte x 4 = 1056MB/s. AOpen is the...
Unlike ACPI, BIOS controls most APM power management functions. AOpen Suspend to Hard Drive is a good example of APM power management. ATA is the specification of diskette interface. In 80’s, many software and hardware manufacturers instituted the ATA specification together.
ATA/100 is a new IDE specification under developing. ATA/100 uses both rising edge and falling edge as ATA/66 but clock cycle time is reduced to 40ns. The data transfer rate is (1/40ns) x 2 bytes x 2 = 100MB/s. To use ATA/100, you need special 80-wire IDE cable, the same as ATA/66.
The CNR specification provides the PC industry the opportunity to deliver a flexible and cost reduced method of implementing LAN, home networking, DSL, USB, wireless, audio and modem subsystems widely used in today's "connected PCs". The CNR specification is an open industry specification and is supported by OEMs, IHV card manufacturers, silicon supplier and Microsoft.
The EDO DRAM technology is actually very similar to FPM (Fast Page Mode). Unlike traditional FPM that tri-states the memory output data to start the pre-charge activity, EDO DRAM holds the memory data valid until the next memory access cycle, that is similar to pipeline effect and reduces one clock state.
Flash ROM can be re-programmed by electronic signals. It is easier for BIOS to upgrade by a flash utility, but it is also easier to be infected by virus. Because of increase of new functions, BIOS size is increased from 64KB to 256KB (2M bit). AOpen AX5T is the first board to implement 256KB (2Mbit) Flash ROM.
IEEE 1394 is a low-cost digital interface originated by Apple Computer as a desktop LAN and developed by the IEEE 1394 working group. The IEEE 1394 can transport data at 100, 200 or 400 Mbps. One of the solutions to connect digital television devices together at 200 Mbps.
For Socket 7 CPU, one burst data read requires four QWord (Quad-word, 4x16 = 64 bits). PBSRAM only needs one address decoding time and automatically sends the remaining QWords to CPU according to a predefined sequence. Normally, it is 3-1-1-1, total 6 clocks, which is faster than asynchronous SRAM. PBSRAM is often used on L2 (level 2) cache of Socket 7 CPU. Slot 1 and Socket 370 CPU do not need PBSRAM.
A file format for electronic document, PDF format is independent from platform, you can read PDF file under Windows, Unix, Linux, Mac … with different PDF reader. You can also read PDF file by web browser such as IE and Netscape, note that you need to install PDF plug-in first (Included in Acrobat Reader).
SDRAM comes in 64-bit 168-pin DIMM and operates at 3.3V. AOpen is the first company to support dual-SDRAM DIMMs onboard (AP5V), from Q1 1996 A memory space in Flash-ROM to simulate E PROM operation, AOpen motherboard uses Shadow E...
SMBus is also called I2C bus. It is a two-wire bus developed for component communication (especially for semiconductor IC). For example, set clock of clock generator for jumper-less motherboard. The data transfer rate of SMBus is only 100Kbit/s, it allows one host to communicate with CPU and many masters and slaves to send/receive message. SPD is a small ROM or EEPROM device resided on the...
USB is a 4-pin serial peripheral bus that is capable of cascading low/medium speed peripherals (less than 10Mbit/s) such as keyboard, mouse, joystick, scanner, printer and modem. With USB, the traditional complex cables from back panel of your PC can be eliminated. Compared to traditional USB 1.0/1.1 with the speed of 12Mbps, USB 2.0 has a fancy speed up to 480 Mbps that is 40 times faster than the traditional one.
Start Turn off the power and unplug the AC power cable, then remove all of the add-on cards and cables, including VGA, IDE, FDD, COM1, COM2 and printer. Make sure if all jumper settings are correct. Clear CMOS Next...
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Continue Install the VGA card. Then connect your monitor and keyboard. Turn on the power and check if the power supply and CPU fan work properly. The problem is probably caused by power supply or motherboard failure. Next Please contact your reseller or local distributor for repairing.
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Continue Perhaps your VGA card Check if there is display? or monitor is defective. Press <Ctrl> and <Alt> key at the same time, hold them and then press <Del> to reboot the system. It is very possible that your Check if the system keyboard is defective.
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Continue During system rebooting, press <Del> to enter BIOS setup. Choose “Load Setup Default”. Turn off the system and re-connect IDE cable. The problem should be Check if the system can caused reboot successfully? cable or HDD itself. Re-install the operating system such as Windows 98.
Dear Customer, Thanks for choosing AOpen products. To provide the best and fastest service to our customer is our first priority. However, we receive numerous emails and phone-calls worldwide everyday, it is very hard for us to serve everyone on time. We recommend you to follow the procedures below and seek help before contact us.
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5 5 5 5 News Group: Your problem probably had been answered by our support engineer or professional users on the news group. http://english.aopen.com.tw/tech/newsgrp/default.htm 6 6 6 6 Contact Distributors/Resellers: We sell our products through resellers and integrators. They should know your 6 6 6 6 system configuration very well and should be able to solve your problem more efficiently than us.
Be able to join the discussions of web-based news groups. AOpen makes sure that the information you provide is encrypted, so that it cannot be read or intercepted by other people or companies. Further, AOpen will not disclose any of information you submitted under any conditions. Please consult our...
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Please do not hesitate contact us if you have any problem about our products. Any opinion will be appreciated. Pacific Rim Europe America AOpen Inc. AOpen Computer b.v. AOpen America Inc. Tel: 886-2-3789-5888 Tel: 31-73-645-9516 Tel: 1-510-498-8928 Fax: 886-2-3789-5899 Fax: 31-73-645-9604...
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