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VOE210 Series
Multiport Digital VoIP Router
Getting Started Guide
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
CUSTOMER
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
SUPPORT
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
INFORMATION
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
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Table of Contents
Related Manuals for Black Box VOE210 Series
Summary of Contents for Black Box VOE210 Series
- Page 1 Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX SUPPORT FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...
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Page 2: Radio And Tv Interference
Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 PSTN Regulatory • TBR3 • AS/ACIF S031 Radio and TV Interference This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep- tion. - Page 3 Trademarks Used In This Manual All applied-for and registered trademarks are the property of their respective owners. Normas Oficiales Mexicanas (NOM) Electrical Safety Statement Instrucciones De Seguridad Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
- Page 4 El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. Servicio por personal calificado deberá...
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Page 5: Summary Table Of Contents
Summary Table of Contents General information............................15 Applications overview............................ 21 VOE210 installation............................24 Initial configuration ............................29 Specifications ..............................38 Cabling ................................. 43 Port pin-outs ..............................47 VOE210 factory configuration ........................51 End user license agreement ........................... 53... -
Page 6: Table Of Contents
Table of Contents Summary Table of Contents ........................... 5 Table of Contents ............................6 List of Figures ..............................9 List of Tables ..............................10 About this guide ............................11 Audience................................11 Structure................................11 Precautions ................................12 Safety when working with electricity .......................13 General observations ............................13... - Page 7 VOE21x Getting Started Guide Table of Contents 2. Configuring the desired IP address ........................31 Factory-default IP settings ..........................31 Login ................................31 Changing the WAN IP address ........................31 3. Connecting the VOE210 to the network......................32 4. Loading the configuration (optional) .........................33 Bootloader................................34 Start Bootloader ..............................34 Start-up with factory configuration...
- Page 8 VOE21x Getting Started Guide Table of Contents 5. Warranty ..............................54 6. Termination ..............................55 7. Other licenses .............................55...
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Page 9: List Of Figures
List of Figures VOE210 ................16 VOE210 rear panel . -
Page 10: List Of Tables
List of Tables General conventions ..............14 Rear panel ports . -
Page 11: About This Guide
About this guide This guide describes the VOE210 hardware, installation and basic configuration. Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure This guide contains the following chapters and appendices: • Chapter 1 on page 15 provides information about router features and capabilities •... -
Page 12: Precautions
VOE21x Getting Started Guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury. Cautions are intended to prevent situations that could result in property damage or impaired functioning. -
Page 13: Safety When Working With Electricity
Safety when working with electricity This device contains no user serviceable parts. The equipment shall be returned to Black Box for repairs, or repaired by qualified service personnel. WARNING Ensure that the power cable shipped with this devise meets all applicable standards for the country in which it is to be installed. -
Page 14: Typographical Conventions Used In This Document
VOE21x Getting Started Guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions Convention Meaning Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec- Garamond blue type... -
Page 15: General Information
Chapter 1 General information Chapter contents VOE210 overview ..............................16 VOE210 rear panel ............................17 VOE210 front panel ............................19... -
Page 16: Voe210 Overview
SoHo and branch office voice and data connectivity. Figure 1. VOE210 The VOE210 series consists of two models: the VOE211 and VOE212. Both models come equipped with two 10/100Base-T Ethernet ports. The VOE210 Gateway-Router performs the following major functions: •... -
Page 17: Voe210 Rear Panel
VOE21x Getting Started Guide 1 • General information VOE210 rear panel The VOE210 is a compact VoIP Gateway Router that supports up to eight VoIP calls on up to five ISDN BRI ports (see figure 2). The VOE210 rear panel ports are described in table Power Life-line... - Page 18 VOE21x Getting Started Guide 1 • General information Table 2. Rear panel ports (Continued) Port Description ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see ), connects the BRI 0/1 figure 2 VOE210 with an ISDN device over an S/T bus, e.g. a PBX or an NT. The interface may be used as fallback if connected to an NT.
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Page 19: Voe210 Front Panel
VOE21x Getting Started Guide 1 • General information VOE212 Multiport Digital VoIP Router Power VoIP Link ENET 0 ENET 0 BRI 1 BRI 2 BRI 4 BRI 4 Link Active Link Active ENET 0 ENET 0 BRI 0 BRI 2 BRI 3 Act/Link Act/Link... - Page 20 VOE21x Getting Started Guide 1 • General information Table 3. VOE210 LED definitions Description If an error occurs, all LEDs will flash once per second. Note When lit, indicates power is applied. Power When lit, the unit is in normal operation. Flashes once per second during boot (startup).
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Page 21: Applications Overview
Chapter 2 Applications overview Chapter contents Introduction ................................22 Application—Edge intelligence of enterprise communication................22 Application—Multi-service ISDN Internet telephony IAD ...................23... -
Page 22: Introduction
• Lack of experience/expertise in voice over IP Black Box’s VOE210 series of VoIP gateways address these concerns enabling enterprises to safely migrate to VoIP. SmartNodes enable system administrators to gradually introduce VoIP, using it as the edge communica- tion device for all worlds, connecting PSTN, legacy PBX, ITSPs and an IP PBX. -
Page 23: Application-Multi-Service Isdn Internet Telephony Iad
IP PBX or on the legacy PBX. Application—Multi-service ISDN Internet telephony IAD The VOE210 Series can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see figure... -
Page 24: Voe210 Installation
Chapter 3 VOE210 installation Chapter contents Planning the installation ............................26 Site log ................................26 Network information ............................26 Network Diagram ............................26 IP related information .............................26 Software tools ..............................27 Power source ..............................27 Location and mounting requirements ......................27 Installing the gateway router..........................27 Placing the VOE210 ............................27 Installing cables ...............................27... -
Page 25: Planning The Installation
26 to install the device. Site log Black Box recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 4. -
Page 26: Software Tools
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Black Box recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails. -
Page 27: Connecting Isdn Terminals And Nt To The Voe210'S Isdn Bri Ports
VOE21x Getting Started Guide 3 • VOE210 installation Connect the cables in the following order: The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION mechanical serviceability. -
Page 28: Connecting The Power Supply
VOE21x Getting Started Guide 3 • VOE210 installation Connecting the power supply Do the following to connect the main power to the Model VOE210: Note Do not connect the power cord to the AC power outlet at this time. 1. Insert the female end of the AC power to the mains port (see figure 2 on page 17). -
Page 29: Initial Configuration
Chapter 4 Initial configuration Chapter contents Introduction ................................31 1. Connecting the VOE210 to your laptop PC......................31 2. Configuring the desired IP address ........................32 Factory-default IP settings ..........................32 Login ................................32 Changing the WAN IP address ........................32 3. Connecting the VOE210 to the network......................33 4. -
Page 30: Introduction
Network Termination Device and not connected directly to an outside POTS line. CAUTION The VOE210 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through cables for host or hub/switch connections (see figure Straight-through wired cable... -
Page 31: Configuring The Desired Ip Address
VOE21x Getting Started Guide 4 • Initial configuration The VOE210 comes with a built-in DHCP server to simplify configuration. Therefore, to automatically con- figure the PC for IP connectivity to the VOE210, the laptop PC must be configured for DHCP. The VOE210 will provide the PC with an IP address. -
Page 32: Connecting The Voe210 To The Network
In general, the VOE210 will connect to the network via the WAN (ETH 0/0) port. This enables the VOE210 to offer routing services to the PC hosts on LAN (ETH 0/1) port. The VOE210 Series is equipped with Auto- MDX Ethernet ports, so you can use straight-through or crossover cables for host or hub/switch connections (see figure... -
Page 33: Loading The Configuration (Optional)
4. Loading the configuration (optional) Black Box provides a collection of configuration templates on the CD-ROM that came with the VOE210 device, one of which may be similar enough to your application that you can use it to speed up configuring the VOE210. -
Page 34: Bootloader
VOE21x Getting Started Guide 4 • Initial configuration After the VOE210 has been rebooted the new startup configuration will be activated. When you issue the reload command, the VOE210 will ask if you want to copy the running configuration to the startup config- uration. -
Page 35: Start-Up With Factory Configuration
VOE21x Getting Started Guide 4 • Initial configuration Start-up with factory configuration Step Command Purpose Copies the VOE Firmware application image from RedBoot> fis load the persistent memory (flash:) to the volatile mem- ory (RAM) from where it will be executed. Starts the VOE Firmware application telling it to use RedBoot>... - Page 36 VOE21x Getting Started Guide 4 • Initial configuration Step Command Purpose RedBoot> go Starts the application image that was down- loaded into the volatile memory (RAM). Note With the Bootloader, only the Ethernet interface 0/0 is available. The Boot- loader applies the IP address, subnet mask, and default gateway that were last configured by the Bootloader itself or by another application (e.g.
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Page 37: Load A New Application Image (Voe Firmware) Via The Serial Link
VOE21x Getting Started Guide 4 • Initial configuration Load a new application image (VOE Firmware) via the serial link The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the serial link of the console. Do the following to initiate the download: Step Command Purpose... - Page 38 Appendix A Specifications Chapter contents DSP..................................40 Voice connectivity ..............................40 Data connectivity ..............................40 Voice processing (signalling dependent).........................40 Fax and modem support............................41 Voice signalling ..............................41 Voice routing—session router..........................41 IP services ................................42 Management .................................42 System ...................................42 Physical .................................42...
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Page 39: A Specifications
VOE21x Getting Started Guide A • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. One or two 4-channel DSP Voice connectivity 3 or 5 ISDN BRI S0 (S/T), 4-wire RJ45 ports NT/TE configurable per port Point-to-point, point-to-multipoint configurable Life-line bypass relay between BRI 0/0 and BRI 0/1 ports ISDN line power can be switched on per software per port... -
Page 40: Fax And Modem Support
VOE21x Getting Started Guide A • Specifications Fax and modem support Automatic fax and modem detection Codec fallback for modem-bypass T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k) G.711 Fax-Bypass Voice signalling SIPv2 H.323v4 MGCP/IUA SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones... -
Page 41: Ip Services
VOE21x Getting Started Guide A • Specifications IP services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) Programmable static routes ICMP redirect (RFC 792); Packet fragmentation DiffServe/ToS set or queue per header bits Pocket Policing discards excess traffic 802.1p VLAN tagging IPSEC AH &... - Page 42 VOE21x Getting Started Guide A • Specifications Operating humidity: up to 90%, non condensing Physical...
- Page 43 Appendix B Cabling Chapter contents Introduction ................................45 Console .................................45 Ethernet ................................46 ISDN BRI ................................47...
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Page 44: B Cabling
VOE21x Getting Started Guide B • Cabling Introduction This section provides information on the cables used to connect the VOE210 and the interface cards to the existing network infrastructure and to third party products. Console The VOE210 can be connected to a serial terminal over its serial console port, as depicted in figure The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt-... -
Page 45: Ethernet
VOE21x Getting Started Guide B • Cabling Ethernet Ethernet devices (10Base-T/100Base-T) are connected to the VOE210 over a cable with RJ-45 plugs. All Ethernet ports on the VOE210 are Auto-MDX use any straight or crossover cable to connect to hubs, switches, PCs or other devices. -
Page 46: Isdn Bri
VOE21x Getting Started Guide B • Cabling ISDN BRI The ISDN ports are connected to ISDN terminals (Phones PBXs) or an ISDN NT using cables terminated with RJ-45 connectors. Use straight-though cables to connect to the S/T port of your NT or phones/PBX. The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and... - Page 47 Appendix C Port pin-outs Chapter contents Introduction ................................49 Console port................................49 Ethernet ................................49 ISDN BRI 0/0 (NT/Net or TE/User) port......................50 ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)......................50...
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Page 48: C Port Pin-Outs
VOE21x Getting Started Guide C • Port pin-outs Introduction This section provides pin-out information for the ports of the VOE210. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD 4–SG... -
Page 49: Isdn Bri 0/0 (Nt/Net Or Te/User) Port
VOE21x Getting Started Guide C • Port pin-outs ISDN BRI 0/0 (NT/Net or TE/User) port The BRI phone port uses an 8-pin RJ-45 connector (the pinout is shown in table Table 7. RJ-45 socket Signal Note Pins not listed are not used. Note All pins between the port BRI 0/0 and the port BRI 0/1 are connected during power failure. - Page 50 VOE21x Getting Started Guide C • Port pin-outs ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)
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Page 51: Voe210 Factory Configuration
Appendix D VOE210 factory configuration Chapter contents Introduction ................................52... -
Page 52: Introduction
VOE21x Getting Started Guide D • VOE210 factory configuration Introduction The factory configuration settings for VOE210 are as follows: #----------------------------------------------------------------# # VOE210 Series # R3.xx BUILDxxxxx # 2005-01-18T00:00:00 # Factory configuration file #----------------------------------------------------------------# profile napt NAPT profile dhcp-server DHCP network 192.168.1.0 255.255.255.0 include 192.168.1.10 192.168.1.19... -
Page 53: E End User License Agreement
Appendix E End user license agreement Chapter contents End User License Agreement ..........................54 1. Definitions ..............................54 2. Title ................................54 3. Term ................................54 4. Grant of License ............................54 5. Warranty ..............................54 6. Termination ..............................55 7. Other licenses .............................55... -
Page 54: End User License Agreement
fitness for a particular purpose or non-infringement. In no event shall Black Box or its licensors be liable for any dam- ages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the Program(s), even if Black Box has been advised of the possibility of such damages. -
Page 55: Other Licenses
Program(s) 7. Other licenses The Program may be subject to licenses extended by third parties. Accordingly, Black Box licenses the Pro- grams subject to the terms and conditions dictated by third parties. Third party software identified to the Pro- grams includes: •...