Black Box VOE241 Getting Started Manual
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Black Box VOE241 Getting Started Manual

Black Box VOE241 Getting Started Manual

Digital voip router
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VOE241
Digital VoIP Router
Getting Started Guide
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
CUSTOMER
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
SUPPORT
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
INFORMATION
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com

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  • Page 1 Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX SUPPORT FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • IEC/EN 60950-1 • AS/NZS 60950-1 PSTN Regulatory • TBR 3 • AS/ACIF S031:2001 Radio and TV Interference This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep- tion.
  • Page 3 Normas Oficiales Mexicanas (NOM) Electrical Safety Statement Instrucciones De Seguridad Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
  • Page 4 Servicio por personal calificado deberá ser provisto cuando: — A: El cable de poder o el contacto ha sido dañado; o — B: Objectos han caído o líquido ha sido derramado dentro del aparato; o — C: El aparato ha sido expuesto a la lluvia; o —...

  • Page 5: Summary Table Of Contents

    Summary Table of Contents General information............................15 Applications overview............................ 19 VOE241 installation............................22 Initial configuration ............................29 Specifications ..............................40 Cabling ................................. 45 Port pin-outs ..............................48 VOE241 factory configuration ........................51 End user license agreement ........................... 61...

  • Page 6: Table Of Contents

    Installing the gateway router..........................24 Placing the VOE241 ............................24 Installing cables ...............................25 Connecting ISDN terminals and NT to the VOE241’s ISDN BRI ports ..........25 Connecting the 10/100Base-T Ethernet LAN and WAN cables ..............25 Connecting the power supply ........................26 External S-Bus power supply ........................27...
  • Page 7 VOE241 Getting Started Guide Table of Contents 1. Power up the VOE241 ............................30 2. Set your PC to DHCP............................30 3. Connect the PC to the VOE241 LAN Port .......................32 Open the configuration interface ........................32 4. Get Started ................................33 Accessing the Internet .............................35...
  • Page 8 VOE241 Getting Started Guide Table of Contents 3. Term ................................62 4. Grant of License ............................62 5. Warranty ..............................62 6. Termination ..............................63 7. Other licenses .............................63...

  • Page 9: List Of Figures

    Model VOE241 external 40-VDC power supply ........

  • Page 10: List Of Tables

    VOE241 weight and maximum power specifications ........

  • Page 11: About This Guide

    19 contains an overview describing router operation and applications • Chapter 3 on page 22 provides hardware installation procedures • Chapter 4 on page 29 provides initial procedures for configuring the VOE241 router • Appendix A on page 40 contains specifications for the routers • Appendix B on page 45 provides cable recommendations •...

  • Page 12: Precautions

    Safety when working with electricity This device contains no user serviceable parts. The equipment shall be returned to Black Box for repairs, or repaired by qualified service personnel. WARNING The external power adaptor shall be a listed limited power source that incor- porates a disconnect device and shall be positioned within easy reach of the operator.

  • Page 13: General Observations

    VOE241 Getting Started Guide About this guide Ensure that the power cable used with this devise meets all applicable stan- dards for the country in which it is to be installed, and that it is connected to a wall outlet which has earth ground.

  • Page 14: Typographical Conventions Used In This Document

    Terminal sessions and information the system displays are in screen font . screen The leading IP address or nodename of a VOE241 is substituted with node in node boldface italic font. The leading VOE on a command line represents the nodename of the VOE241...

  • Page 15: General Information

    Chapter 1 General information Chapter contents VOE241 overview ..............................16 VOE241 rear panel ............................17 VOE241 front panel ............................18...

  • Page 16: Voe241 Overview

    Telephony on existing ISDN Phones and PBX equipment for complete SoHo and branch office voice and data connectivity. Figure 1. VOE241 The VOE241 is equipped with a 10/100Base-T Ethernet WAN port and an integrated 4-port 10/100Base-T Ethernet switch. The VOE241 Gateway-Router performs the following major functions: •...

  • Page 17: Voe241 Rear Panel

    VOE241 Getting Started Guide 1 • General information VOE241 rear panel The VOE241 is a compact VoIP Gateway Router that supports two VoIP calls on two ISDN BRI ports (see figure 2). The VOE241 rear panel ports are described in table Figure 2.

  • Page 18: Voe241 Front Panel

    Digital VoIP Router Figure 3. VOE241 front panel VOE241 front panel Figure 3 shows VOE241 LEDs, the LED definitions are listed in table Table 3. VOE241 LED definitions Description If an error occurs, all LEDs will flash once per second.

  • Page 19: Applications Overview

    Chapter 2 Applications overview Chapter contents Introduction ................................20 Application—Multi-service ISDN Internet telephony IAD ...................20 Application—ISDN home or telecommuter connectivity ..................21...

  • Page 20: Introduction

    Black Box webserver at www.blackbox.com. Application—Multi-service ISDN Internet telephony IAD The VOE241 with two ISDN BRI ports can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see figure...

  • Page 21: Application-Isdn Home Or Telecommuter Connectivity

    For a SoHo/telecommuter, the VOE241 can provide an off-premise extension to the corporate network (see figure 5). Along with the access to the corporate ISDN PBX, the VOE241 provides Internet access and VPN connectivity to the main office. In this configuration, the remote user will appear to be local and can take advantage of services available to local telephony and LAN users (such as file-server access, station-to-station...

  • Page 22: Voe241 Installation

    Installing the gateway router..........................24 Placing the VOE241 ............................24 Installing cables ...............................25 Connecting ISDN terminals and NT to the VOE241’s ISDN BRI ports ..........25 Connecting the 10/100Base-T Ethernet LAN and WAN cables ..............25 Connecting the power supply ........................26 External S-Bus power supply...

  • Page 23: Planning The Installation

    24 to install the device. Site log Black Box recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 4.

  • Page 24: Ip Related Information

    Location and mounting requirements The VOE241 router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.

  • Page 25: Installing Cables

    1. Connect a cable between port BRI 0/0 (Line) of the Model VOE241 and the S/T outlet of the ISDN NT. 2. Connect a cable between port BRI 0/1 (Phone) of the Model VOE241 and the ISDN terminal (phone or...

  • Page 26: Connecting The Power Supply

    C, “Port pin-outs” on page 48. Connecting the power supply Do the following to connect the power supply to the Model VOE241: Note Do not connect the power cord to the AC power outlet at this time. 1. Insert the barrel-type connector end of the AC power supply into the 5V DC, 1.0A port (see figure 2...

  • Page 27: External S-Bus Power Supply

    S-Bus. Point-to-point configurations connected to a PBX generally do not supply line power. The Model VOE241 does not supply S-Bus line power on the BRI ports, however, there are two options to provide S-Bus line power: •...

  • Page 28: Model Voe241 External 40-Vdc Power Supply

    VOE241 Getting Started Guide 3 • VOE241 installation Figure 7. Model VOE241 external 40-VDC power supply Congratulations, you have finished installing the VOE241 Gateway Router! Now go to chapter 4, “Initial con- figuration” on page 29. Installing the gateway router...

  • Page 29: Initial Configuration

    Initial configuration Chapter contents Introduction ................................30 1. Power up the VOE241 ............................30 2. Set your PC to DHCP............................30 3. Connect the PC to the VOE241 LAN Port .......................32 Open the configuration interface ........................32 4. Get Started ................................33 Accessing the Internet .............................35 Connecting a PC and logging in ........................35...

  • Page 30: Power Up The Voe241

    CAUTION mechanical serviceability. This guide will allow you to quickly access the configuration interface of a VOE241 and give an overview of the different elements you can or need to configure. For detailed information on all configuration parameters refer to the VOE Firmware software configuration guide.

  • Page 31: Displaying The Network Connections Window

    VOE241 Getting Started Guide 4 • Initial configuration Figure 8. Displaying the Network Connections window Figure 9. Displaying the Internet Properties (TCP/IP) Properties window 2. Double-click on Local Area Connection and click on Properties to open the Internet Protocol (TCP/IP) Properties window (see figure...

  • Page 32: Connect The Pc To The Voe241 Lan Port

    flammability, and mechanical serviceability CAUTION Now use the included Ethernet cable to connect the configured PC to the VOE241. The factory default con- figuration of the VOE241 defines Ethernet port 0/1 as the LAN port. Note...

  • Page 33: Get Started

    3. Click OK. 4. Get Started After successful login you get to the VOE241 home page, and you can configure your device. You will be pre- sented the following home page, which contains buttons to store the current configuration state, reload the device and restore to factory defaults.

  • Page 34: Main Gui Elements

    • The “Navigation Bar” on the left edge presents you with a menu listing giving access to the various configu- ration and status pages of the VOE241. • At the top of the page you see the “Current System Path” which displays the location and element currently presented in the main area.

  • Page 35: Accessing The Internet

    Internet connection to get the Internet connectivity parameters (IP address, default gateway) automatically from a DHCP server. Use this option when connecting the VOE241 to a DSL router, a cable modem, or to a company LAN (with a DHCP server). This is the factory default configuration so no con-...

  • Page 36: Bootloader

    PPPoE. The VOE241 establishes the connection with the Internet using PPPoE. This is most commonly used when the VOE241 is connected to a DSL bridge, or a DSL router that is configured in bridge mode (most routers are capable of this).

  • Page 37: Start-Up With Factory Configuration

    RedBoot> load -r -v -h host -b Downloads an application image into the vola- base_address file_name tile memory (RAM) from where the VOE241 could directly execute it. host : IP address of the TFTP server base_address : memory location where to store the application image.
  • Page 38 VOE241 Getting Started Guide 4 • Initial configuration Step Command Purpose RedBoot> fis list -l Checks whether the image has been success- fully stored, whether it is the desired Release and Build, and whether it is valid. RedBoot> go Starts the application image that was down- loaded into the volatile memory (RAM).
  • Page 39 VOE241 Getting Started Guide 4 • Initial configuration RedBoot> go Starting ’VOE Firmware R2.10 BUILD28015’ at 0x01800100 via 0x01800100 Bootloader...
  • Page 40 Appendix A Specifications Chapter contents DSP..................................41 Voice connectivity ..............................41 Data connectivity ..............................41 Voice processing (signalling dependent).........................41 Fax and modem support............................42 Voice signalling ..............................42 Voice routing—session router..........................42 IP services ................................42 Management .................................43 Operating environment ............................43 Operating temperature ............................43 Operating humidity ............................43 System ...................................43 Dimensions...

  • Page 41: A Specifications

    VOE241 Getting Started Guide A • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. One 2-channel DSP Voice connectivity 2 ISDN BRI So (S/T), 4-wire RJ45 One Usr (TE) port labeled Line, one Net (NT) port labeled Phone Point-to-point, point-to-multipoint configurable...

  • Page 42: Fax And Modem Support

    VOE241 Getting Started Guide A • Specifications Fax and modem support Automatic fax and modem detection Codec fallback for modem-bypass T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k) G.711 Fax-Bypass Voice signalling SIPv2 H.323v4 SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones...

  • Page 43: Management

    Manual Key; IKE optional AES/DES/3DES Encryption Note To use the IPSec VPN capabilities including AES/DES/3DES encryption with the VOE241, you may need to purchase additional license keys. Management Industry standard CLI with remote Telnet access HTTP web management and firmware loading TFTP configuration &...

  • Page 44: Weight And Power Dissipation

    VOE241 Getting Started Guide A • Specifications Weight and power dissipation table Table 6. VOE241 weight and maximum power specifications Model Weight Maximum power dissipation VOE241 30.5 oz./500 g Weight and power dissipation...

  • Page 45: Cabling

    Appendix B Cabling Chapter contents Introduction ................................46 Ethernet ................................46 ISDN BRI ................................47...

  • Page 46: Introduction

    VOE241 Getting Started Guide B • Cabling Introduction This section provides information on the cables used to connect the VOE241 and the interface cards to the existing network infrastructure and to third party products. Ethernet The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability...

  • Page 47: Isdn Bri

    VOE241 Getting Started Guide B • Cabling ISDN BRI The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability CAUTION The ISDN ports are connected to ISDN terminals (Phones, PBXs) or an ISDN NT using cables terminated with RJ-45 connectors.
  • Page 48 Appendix C Port pin-outs Chapter contents Introduction ................................49 Ethernet ................................49 ISDN BRI 0/1 Phone (NT/Net) port........................49 ISDN BRI 0/0 Line (TE/Usr) port........................50...

  • Page 49: C Port Pin-Outs

    VOE241 Getting Started Guide C • Port pin-outs Introduction This section provides pin-out information for the ports of the VOE241. Ethernet Table 7. RJ-45 socket Signal Note Pins not listed are not used. ISDN BRI 0/1 Phone (NT/Net) port The BRI phone port uses an 8-pin RJ-45 connector (the pinout is shown in table Table 8.

  • Page 50: Isdn Bri 0/0 Line (Te/Usr) Port

    VOE241 Getting Started Guide C • Port pin-outs ISDN BRI 0/0 Line (TE/Usr) port The BRI Line port uses an 8-pin RJ-45 connector (the pinout is shown in table Table 9. RJ-45 socket Signal Note All pins between the Phone and Line ports are connected during power failure.

  • Page 51: Dvoe241 Factory Configuration

    Appendix D VOE241 factory configuration Chapter contents Introduction ................................52...

  • Page 52: Introduction

    VOE241 Getting Started Guide D • VOE241 factory configuration Introduction The factory configuration settings for VOE241 are as follows: #----------------------------------------------------------------# # VOE241 # R3.xx BUILDxxxxx SIP # 2005-08-25T00:00:00 # Factory configuration file #----------------------------------------------------------------# gui type basic dns-relay webserver port 80 language en sntp-client sntp-client server primary 129.132.2.21 port 123 version 4...
  • Page 53 VOE241 Getting Started Guide D • VOE241 factory configuration deny 1 tcp any any eq 23 deny 2 tcp any any eq 80 deny 3 udp any any eq 161 permit 4 ip any any profile service-policy SP_WAN_OUT rate-limit 100000 header-length 18 voice-margin 0...
  • Page 54 VOE241 Getting Started Guide D • VOE241 factory configuration profile call-progress-tone US_RB_TONE play 1 2000 440 -19 480 -19 pause 2 4000 profile call-progress-tone US_BUSY_TONE play 1 500 480 -24 620 -24 pause 2 500 profile call-progress-tone US_CONGESTION_TONE play 1 250 480 -24 620 -24...
  • Page 55 VOE241 Getting Started Guide D • VOE241 factory configuration profile dhcp-server DHCPS_LAN network 192.168.1.0 255.255.255.0 include 1 192.168.1.10 192.168.1.19 lease 2 hours default-router 1 192.168.1.1 domain-name blackb.com domain-name-server 1 192.168.1.1 context ip router interface IF_IP_WAN ipaddress dhcp use profile acl ACL_WAN_PERMIT_ALL_MGMT in...
  • Page 56 VOE241 Getting Started Guide D • VOE241 factory configuration dial out authentication chap authentication pap bind interface IF_IP_WAN router context cs switch routing-table called-e164 RT_SPEED_DIAL route T dest-table RT_NR_BLOCKING MT_SPEED_DIAL routing-table called-e164 RT_NR_BLOCKING route default dest-table RT_CALL_ROUTING MT_SET_CNPN routing-table called-e164 RT_CALL_ROUTING...
  • Page 57 VOE241 Getting Started Guide D • VOE241 factory configuration interface isdn IF_S0_01 route call dest-table RT_SPEED_DIAL use profile tone-set Europe isdn-date-time interface isdn IF_DEV0 interface sip IF_SIP_SERVICE bind gateway GW_SIP service default route call dest-table RT_INCOMING use profile voip VOIP...
  • Page 58 VOE241 Getting Started Guide D • VOE241 factory configuration context cs switch no shutdown gateway sip GW_SIP bind interface IF_IP_WAN router service default gateway sip GW_SIP no shutdown port ethernet 0 0 bind interface IF_IP_WAN router pppoe session SES_PPPOE bind subscriber SUB_PPPOE...
  • Page 59 VOE241 Getting Started Guide D • VOE241 factory configuration port bri 0 0 clock auto encapsulation q921 q921 protocol pmp uni-side auto encapsulation q931 q931 protocol dss1 uni-side user encapsulation cc-isdn bind interface IF_S0_00 switch port bri 0 0 no shutdown...
  • Page 60 VOE241 Getting Started Guide D • VOE241 factory configuration protocol dss1 uni-side net encapsulation cc-isdn bind interface IF_S0_01 switch port bri 0 1 no shutdown Introduction...

  • Page 61: E End User License Agreement

    Appendix E End user license agreement Chapter contents End User License Agreement ..........................62 1. Definitions ..............................62 2. Title ................................62 3. Term ................................62 4. Grant of License ............................62 5. Warranty ..............................62 6. Termination ..............................63 7. Other licenses .............................63...

  • Page 62: End User License Agreement

    fitness for a particular purpose or non-infringement. In no event shall Black Box or its licensors be liable for any dam- ages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the Program(s), even if Black Box has been advised of the possibility of such damages.

  • Page 63: Termination

    Program(s) 7. Other licenses The Program may be subject to licenses extended by third parties. Accordingly, Black Box licenses the Pro- grams subject to the terms and conditions dictated by third parties. Third party software identified to the Pro- grams includes: •...

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