Oki C310dn Maintenance Manual page 152

Oki Data CONFIDENTIAL
(3) Paper jam error numbers and locations
The printer displays an error code and PAPER JAM or FACE-UP STACKER ERROR on
the second row of the operator panel when jammed with paper inside of it.
Error code
Check messages on the operator panel and, following the procedures on the appropriate
pages, remove jammed paper. Clean the feed rollers and the inside of the printer when
the printer is frequently jammed with paper.
Refer to the paper removal methods on the reference pages shown in the following table:
Error code Operator panel display
CHECK UNDER BELT
370
370:PAPER JAM
CHECK UNDER BELT
371
371:PAPER JAM
372
OPEN TOP COVER
380
380:PAPER JAM
OPEN TOP COVER
381
381:PAPER JAM
OPEN TOP COVER
382
382:PAPER JAM
OPEN TOP COVER
385
385:PAPER JAM
OPEN TOP COVER
389
389:PAPER JAM
CHECK MP TRAY
390
390:PAPER JAM
OPEN TOP COVER
391
391:PAPER JAM
OPEN TOP COVER
392
392:PAPER JAM
44346001TH Rev.1
Error code
Paper jam locations
J6 (382:JAM EXIT)
Reference page
EXIT
SEMSOR
DUP REAR SENSOR
Page 90
Page 92
Page 93
Page 94
Page 95
Operator panel display
OPEN TOP COVER
409
409:FACE UP STACKER ERROR
J1 (370:DUPLEX REVARSAL)
J7 (383:DUPLEX ENTRY)
J5 (381:JAM TRANSPORT)
J13 (385:FUSER JAM)
DUP FRONT SENSOR
J2
(371:DUPLEX INPUT)
(372:MISS FEED AT DUPLEX)
7. TROUBLESHOOTING
Reference page
Page 96
J9
(390:MISS FEED AT
FRONTFEEDER)
WR SENSOR
IN SENSOR
1ST
HOPPING
SENSOR
J4
(380:JAM FEED)
J12
(400:PAPER
SIZE ERROR)
J10 (391:TRAY 1)
2ND IN
SENSOR
J3
2ND
HOPPING
SENSOR
J11
(392:TRAY 2)
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