Page 1 SD Advanced Installation and Operation Guide...
Page 2: Table Of Contents
Appendix F ............... 179 Appendix G ............... 180 Whilst every attempt is made to ensure these manuals are accurate and current, Dedicated Micros reserve the right to alter or modify the specification of the machine described herein without prejudice. Dedicated Micros ©2010...
Page 3: Introduction
Its size and design make it the ideal desktop solution and perfect for installations were high record rates and network capabilities are required. Dedicated Micros renowned MultiMode record feature enables an operator to set different recording rates, resolution and compression formats across scheduled, normal and alarm modes for each individual camera.
Page 4: Features
The unit has NetVu Connected technology built-in to ensure maximum compatibility with future developments in networked security. NetVu Connected technology enables the Unit to fully interact with other NetVu Connected compatible products from Dedicated Micros including the DV-IP Decoder, NetVu ObserVer and PDA Viewers. Providing interoperability between the worlds leading security companies, NetVu Connected uses industry standard networking protocols supported by a wide range of third party integration products and SDKs to ensure future on-going compatibility.
Page 5: Design Of The Manual
With no need for a telemetry keyboard, users are able to use Pan & Tilt control of a Dedicated Micros Oracle Dome simply by clicking an area of the monitor. The camera will instantly respond, positioning the selected area in the middle of the screen, ideal for tracking movement through a scene.
Page 6: Important Safeguards
This reminder is provided to call the CCTV system installer’s attention to Art. 820-40 of the NEC that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical. Dedicated Micros ©2010...
Page 7 CE Mark If this product is marked with the CE symbol it indicates compliance with all applicable directives. Directive 89/336/EEC. A ‘Declaration of Conformity’ is held at Dedicated Micros Ltd., 1200 Daresbury Park, Daresbury, Cheshire, WA4 4HS, UK. Laser The unit supports an integrated CD-R/DVD-R writer, the following are additional warnings associated with installing and operating the CD-R/DVD-R writer, please pay particular attention to this information.
Page 8: Installing The Unit
Quick Start Guide If any of these items are missing please contact Dedicated Micros Technical Support team. Note: Before installing the SD Advanced DVR, carefully read all Safety Instructions and the following information on where the unit should be located.
Page 9: Electrical Connections
• Active video signals i.e. at least one working camera feed • PC with CD ROM drive and connection to the same network as the DVR (Recommended). Quick Overview of SD Advanced Record Settings The SD Advanced provides as default: Consistent recording duration and smooth motion video per camera regardless of the number of cameras.
Page 10: Front Panel Connections
Play -Unit is in Playback mode when lit. Spot - Spot (MON B) monitor is being controlled Record - Unit is recording video to the internal hard disk. Rear Panel connections 32 Input model 16 Input model 8 Input model Dedicated Micros ©2010...
Page 11: Alarms And Relays
RS-485 (2 wire & 4 wire) 2x USB2.0 connectors Infra-Red Input connector for IR Remote Control Extender RJ45 Ethernet network connector, 10/100 Mb/s Ethernet Network RJ12 connector for use with Dedicated Micros telemetry keyboards (KBC1, KBC2) RJ12 expansion port for future use SATA...
Page 12: Installing The Sd Advanced Unit
5.12 Step 2 Monitor The unit supports a main monitor via ‘HDMI 1’ and BNC ‘A’. A spot monitor can be connected via BNC ‘B’. Note: The position of the HDMI port will differ dependant on model. Dedicated Micros ©2010...
Page 13 The unit supports a 10/100Mbps auto-detecting network port. Use a CAT5 cable to connect the unit to the network. By default the unit is configured for DHCP i.e. the unit is automatically allocated an IP address from a network DHCP server. Dedicated Micros ©2010...
Page 14 The SD Advanced supports up to four 24V 200mA relays. Relay Connector Pins Connection 1 & 6 Relay 1 signal 2 & 7 Relay 2 signal 3 & 8 Relay 3 signal 4 & 9 Relay 4 signal Step 6 Alarms Dedicated Micros ©2010...
Page 15 Closed, the resistive value is 1K ohms, as the circuit does not see the 5.6K ohm resistor. Open Circuit Tamper, the resistive value is infinity as the circuit has been cut and therefore is ‘open’. Short Circuit Tamper, the resistive value is 0 Ohms. Dedicated Micros ©2010...
Page 16 The SD Advanced supports Dedicated Micro keyboards DM/KBC1 and DM/KBC2. Connect either of these keyboards via the KBD connector on the rear panel. Note: Refer to the Unit Operation section of this manual for further guidance regarding the supported keyboards. Dedicated Micros ©2010...
Page 17 To be compliant with wiring regulations in some countries, an Alarm/Security device should be connected to a fused spur and not a wall outlet socket (check local regulations before installation). Dedicated Micros ©2010...
Page 18: Configuring The Unit
When connected, press the MENU button on the IR Remote Control. Note: If the IR Remote Control does not open the configuration menus, press the DVR button to make sure it is in DVR mode, then press the MENU button again.
Page 19: Accessing The Configuration Webpages
The unit can be configured using the webpages. To access these: Launch Internet Explorer (or similar web browser package). Type the URL for the unit (IP or DNS address). The Opening menu page will be displayed. 6.13 Dedicated Micros ©2010...
Page 20: Remote Control
Switches the Remote Control to ‘TV’ mode and sends codes understood by common TV sets. Switches the Remote Control to ‘DVR’ mode. Note the DVR mode is the default mode of operation. Toggle the speed of PTZ camera movement (two speeds available).
Page 21 The Number pad should be used to select specific cameras and preset positions when available. Use the Playback buttons to interrogate recorded images. Use the LIVE button to switch from Playback or menus to a LIVE display. Dedicated Micros ©2010...
Page 22: Main Menu
ObserVer Manual Select to open an electronic version of the NetVu ObserVer User Guide. NetVu ObserVer is a free video management software package from Dedicated Micros that allows users to seamlessly view distributed images from any ‘NetVu Connected’ product. •...
Page 23: Navigating The Configuration Menus
PC mouse (if viewing the webpages). Note: Any changes made via the webpages are automatically saved when the page is closed. To ‘manually’ save changes, select the Save option. Dedicated Micros ©2010...
Page 24: Using The Ir Remote Control
Use the Live button to switch to display live images from a camera when viewing recorded images from the same camera. Use the Menu button to display the configuration menus. Note: See below for information on entering alpha-numeric data. Dedicated Micros ©2010...
Page 25: Entering Alpha-Numeric Data Via A Local Monitor
Using a Supported Dedicated Micros Keyboards (DM/KBC1 & DM/KBC2) The unit can also be controlled using an optional Dedicated Micros keyboard. This is connected via the KBD connector on the rear of the unit and provides the same control functions as the I.R Remote Control.
Page 26: System Settings
The Maintain page allows the current configuration to be saved, and for previously saved settings to be loaded. It also enables easy upgrade of the system software. The PowerScript Mgmt page allows installed PowerScripts to be activated/deactivated on start-up. The About menu allows access to numerous system information pages. Dedicated Micros ©2010...
Page 27 4CIF, 2CIF and CIF. Video Storage Gbytes Highlights the available video storage capacity in Gigabytes. MAC Address This is the MAC address assigned to the unit. IP Address This is the IP address allocated to the unit. Dedicated Micros ©2010...
Page 28: Software Menu
This identifies the applet version installed on the unit Note: Refer to ‘Display Settings->Viewer Defaults’ for guidance on using a remote applet (this can lessen load times when accessing multiple DVRs/Servers). System (Red) Select this option to return to the System menu. Dedicated Micros ©2010...
Page 29: Unit Status
Cam Status Those camera channels where the connection is deemed to be functioning correctly will be highlighted light green. Those deemed to have failed will appear red. Camera channels with no connected camera will appear dark green. Dedicated Micros ©2010...
Page 30: Alarm Status
This menu details information regarding the status of the unit’s alarm contacts, alarm zones and relay outputs. Alarm Contacts/Zones/Relay Outputs Alarm Contacts, Alarm Zones and Relay Outputs that are in an ‘active’ state are shown light green. ‘In-active’ ones appear dark green (not illuminated). Dedicated Micros ©2010...
Page 31 The recording profile for each camera is also detailed. Record settings can be configured for each camera via the Record Profile menu (Record Settings->Profile Record). Dedicated Micros ©2010...
Page 32 DVRs/Servers. Refer to the Viewer Defaults menu for further guidance (Display Settings- >Viewer Defaults). Profile Record Tables Select to open the Profile Record Tables menu. This menu thoroughly details the preconfigured recording settings. Dedicated Micros ©2010...
Page 33 Note: The unit MUST be reset to implement system language changes. Refer to System Settings->Maintain for guidance on resetting the unit. Session Language Select to change the language settings for the current session only. Choose Select to immediately activate session language changes. Dedicated Micros ©2010...
Page 34: Time And Date
Note: It is recommended that an SNTP server is configured. Suitable networked SNTP servers can be found here: http://support.ntp.org/bin/view/Servers/NTPPoolServers Alternatively most DHCP and DNS servers also run SNTP services. Contact your system administrator for further assistance. Dedicated Micros ©2010...
Page 35 Use this button to synchronise the time of the unit to that of the PC being used to view the webpages. Note: The PC Time and Sync Time options will only be available if viewing the menu via the webpages. Dedicated Micros ©2010...
Page 36: Serial Ports
RS232, RS485 or RS422. Baud/Parity/Data/Stop/Flow Control These options allow the Serial port communication settings to be configured. Note: When a telemetry protocol is selected, these settings will default to pre-determined values and should not normally be altered. Dedicated Micros ©2010...
Page 37 Protocol This is a drop down list of serial telemetry protocols supported by the unit. Note: Refer to ‘Appendix G’ for a full list of supported telemetry protocols. Dedicated Micros ©2010...
Page 38 When set to ‘Local Playback’ the operator will hear the audio received from Audio Input 1. When set to ‘Challenge’, the operator will hear the recorded audio challenge that was sent from a remote client over IP. Dedicated Micros ©2010...
Page 39 Select this option to activate the AGC function. AGC helps produce a better quality recording by removing background noise/distortion. Record uncompressed Select this option to record audio in an uncompressed format. Note: Recording in uncompressed format will significantly increase the disk space used. Dedicated Micros ©2010...
Page 40 Remote Reporting Select this option to activate the Remote Reporting function, refer to ‘Network Settings-Remote Reporting’ for more information. Note: When de-selected here, the ‘Remote Reporting’ menu will no longer be displayed in the menu tree. Dedicated Micros ©2010...
Page 41 ‘Network Settings-Web Cam’ for more information. Camera Masking Select this option to activate the Camera Masking function. When activated, any attempt to cover a connected cameras lens will be noted and an alarm event will be logged. Dedicated Micros ©2010...
Page 42 Telem UDP Port Selection Select ‘Automatic’ to enable the unit to select a suitable port for telemetry purposes. Select ‘Default’ to use the default port settings (1025). Select ‘User Defined’ to use settings entered in the ‘Telemetry Port’ option. Dedicated Micros ©2010...
Page 43 Select to enable the Partial Full Duplex option. This feature is only relevant when viewing in mulitiscreen mode above quad. When selected (and viewing in MPEG mode/mulitscreen above quad); only the recorded I frames are displayed and not the P frame data. Dedicated Micros ©2010...
Page 44 Enable RVRC page Select this option to activate the RVRC Remote Set/Unset/ Override function, refer to ‘Record Settings-RVRC’ for more information. Note: When de-selected here, the ‘RVRC’ menu will no longer be displayed in the menu tree. Dedicated Micros ©2010...
Page 45 Select the relevant media device to save to or restore from i.e. USB or CD-R/DVD-R. Export Logs Export Logs (Yellow) Select to export all Logged data to a connected external device. Select the relevant media device to save to export to. Dedicated Micros ©2010...
Page 46 Select to cycle the power to the unit. IMPORTANT: To upgrade the unit, insert a media device containing relevant software upgrades and select ‘Reset‘. Note: For the latest software upgrades, please refer to the Dedicated Micros website: www.dedicatedmicros.com Dedicated Micros ©2010...
Page 47: Powerscript Mgmt
Note: Changes this page will alter the ‘Default.C’ file. If you already have a custom PowerScript on your unit which uses Default.C, please contact Dedicated Micros Technical Support for guidance Tel: +44 (0) 845 600 9502 for further guidance.
Page 48: Display Settings
The Map Data page allows Map Config information to be saved for future use. Previously saved data can also be uploaded. The User Accounts page helps protect configuration procedures by limiting access to specific users via accounts and passwords. Dedicated Micros ©2010...
Page 49: Remote Monitors
The IP address of the server connected to the monitor (or video wall) is required. Cameras can then be selected via the remote monitor Up to 16 remote monitors (or video walls) can be configured. Enter the IP address of the server connected to the monitor. Dedicated Micros ©2010...
Page 50: Viewer Defaults
High Medium or Low resolution. Startup Multi Display When accessing the Viewer function, select the display format which will initially be displayed. Startup Multi Display When accessing the Viewer function, select the display format which will initially be displayed. Dedicated Micros ©2010...
Page 51 Viewer applet. This will lessen the load time required when accessing different DVRs/Servers. For example, if a local unit and a remote DVR are to be accessed, it is possible to set the Applet location for both DVRs as the local unit.
Page 52 Viewer menu. The configured layout can include any camera in any available segment. Camera selection switches to full screen Select to auto switch to full screen mode any camera channel selected from multi-display (selected via the Viewer feature). Dedicated Micros ©2010...
Page 53 All of the unit’s camera input channels are shown. To include any of these camera channels in the spot monitor sequence, selected the accompanying tickbox. Select All (Blue) Select to add all available cameras to the Spot Monitor Sequence. Dedicated Micros ©2010...
Page 54: Map Config
Increment by If using the Decrement (Red) or Increment (Green) buttons, enter the size (in pixels) that the hotspot will increase/decrease. Decrement (Red) Select to reduce size of hotspot. Increment (Green) Select to increase size of hotspot. Dedicated Micros ©2010...
Page 55 Hotspot Origin (deg) This option should be used when the hotspot relates to a Dedicated Micros Oracle Dome camera. Clicking the hotspot will send the Oracle Dome camera to a pre-determined view (absolute positioning). However if the dead centre of the hotspot is selected, the camera will be viewed from its current location.
Page 56: Map Data
To import data, copy relevant text from an external location and paste into the Map Data text window. When the menu is exited, this data will be used as the Map Config settings. Note: If importing data, remember to first save any current map data as required. Dedicated Micros ©2010...
Page 57: User Accounts
Assigning username and password requirements for Telnet connections will limit Telnet access to the unit (Telnet can be used to upgrade the unit). • Serial Assigning username and password requirements for Serial connections will limit access via a Serial link. Dedicated Micros ©2010...
Page 58 Modify or Delete. Control. Press the right directional button from the menu tree to access the Account List. IMPORTANT: If passwords are implemented and then forgotten, it is likely the unit will need to be returned to Dedicated Micros for unlocking. Dedicated Micros ©2010...
Page 59: Camera Settings
IP Server. These streams are configured on the remote device. This feature is predominately intended for use with 3rd party IP camera streams (connected via the 3rd party IP camera unlock feature). Dedicated Micros ©2010...
Page 60: Camera Setup
‘No Conn’. IMPORTANT: The menu options displayed will differ depending on the camera ‘Type’ selected here. Fail Rep Select this option to generate a Failure report in the event of camera connection failure. Dedicated Micros ©2010...
Page 61 Select a colour value from -8 to +8 via the slidebar or enter a number directly into the accompanying textbox. Brightness Select a contrast value from -8 to +8 via the slidebar or enter a number directly into the accompanying textbox. Dedicated Micros ©2010...
Page 62: Ip Camera
IP Cameras (cameras connected directly to a network broadcasting a digital video stream from an IP address). It can also connect to other NetVu Connected DVRs and treat one of the network feeds from that DVR as a digital video stream. Camera Select a camera channel for review and adjustment.
Page 63 ‘NetVu Server’ - i.e. DVIP Server, DVIP RT, SD, SD Advanced, EcoSense. ‘NetVu Gen 2’ - i.e. DS2, BX2. NetVu Camera’ - i.e. the CamVu 2000 from Dedicated Micros. ‘NetVu ANPR’ - i.e. the HyperSense ANPR camera from Dedicated Micros.
Page 64: Camera Overview
This menu details the general settings assigned to each of the local camera channels. To edit the settings assigned to any of these cameras, select the ‘Setup’ option. This will open the Camera Setup menu, refer to Configuration menu->Camera Setup for further details. Dedicated Micros ©2010...
Page 65: Ip Stream Inputs
The following options can be configured for Set, Unset and Override record profiles when operating under Normal (non Event) conditions. Refer to Configuration Menu:Record Settings->Profile Record for information regarding record modes. Comp Select image compression format (MPEG or JPEG). Dedicated Micros ©2010...
Page 66 For both MPEG and JPEG recording, select either High, Medium or Low quality resolution settings. Note: To view a local third party IP camera ‘live’, IP recording should be set to MPEG. IP Camera (Yellow) Select to open the IP Camera menu. Dedicated Micros ©2010...
Page 67: Record Settings
The AoE Setup page allows configuration of the units ATA over Ethernet (AoE) function. AoE is a network protocol designed for simple high-performance access of storage devices over Ethernet networks. Importantly the external storage device must be located on the same network as the unit. Dedicated Micros ©2010...
Page 68 Select from Advanced Rate MPEG4 6pps, Advanced Rate JPEG 3pps or MultiMode recording. Record Duration/Enhance Quality The recording duration can be limited to a set number of days; allowing the recording quality to be enhanced for a shorter storage period. Dedicated Micros ©2010...
Page 69: Profile Record
‘doubling’ of performance. Only the ‘Low’ and ‘Medium’ Live Transmission profiles are available for configuration (Network Settings->Live Transmissions). Low and Medium transmission settings are configurable to allow video streaming over low bandwith IP connections and are limited to CIF for this purpose. Dedicated Micros ©2010...
Page 70: Simple Record
Turbo mode?’ for a description of Turbo mode and its benefits). Unset/Set/Override Normal Shows the recording profile used by the camera if no Timer Functions are applied and the camera is operating under Normal (non Event) conditions. Refer to the ‘Schedules’ section for further details. Dedicated Micros ©2010...
Page 71 Select from Maximum, Very High, High, Medium, or Low. Select User Defined to use settings established in the Advance Profile Record menu. Note: The higher the Quality setting, the greater the storage space used. Dedicated Micros ©2010...
Page 72: Advanced Record
Copy To Next Select to copy the current profile record settings to the next camera channel. Turbo Mode Select to activate the Turbo mode function (see ‘What is Turbo mode?’ for a description of Turbo mode and its benefits). Dedicated Micros ©2010...
Page 73 Note: The GOP is also the rewind interval and stop interval for MPEG recording playback. Note: An MPEG I-frame is considerably larger than a P-frame. Therefore the lower the GOP ratio, the higher the disk space required to store recorded images. Dedicated Micros ©2010...
Page 74: Jpeg Pre Trigger
Pre-Trigger images. High quality pre-trigger images will only playback properly if review (playback) starts prior to the pre-trigger initiation. Pre-Trigger Duration (secs) The Pre-Trigger Duration is the maximum possible time that data will be stored prior to an event trigger. Dedicated Micros ©2010...
Page 75 Set), If required, select ‘Enable’ then choose a contact to be used in a specific zone as the Keyswitch. Note: When the Keyswitch option is set to ‘Enabled’. It is necessary to save (or exit and return to) the menu. The additional Keyswitch options will then be displayed. Dedicated Micros ©2010...
Page 76 (EOL) option enables the Keyswitch to detect any changes in the electronic input resistance. A change outside the expected values will result in a Tamper Alarm (short circuit or open circuit) being detected and the system switching to alarm mode. Dedicated Micros ©2010...
Page 77 Note: The system state names displayed here will depend on those entered via the Schedule menu: Record Settings->Schedule. Override duration (minutes) Enter a time period for the override procedure. After this time period, the system state will return to that configured via the Schedule menu (for the current time). Dedicated Micros ©2010...
Page 78 Enter Your Name Enter your recognised user name. This will be logged. Force UNSET(Green) Select to switch to Unset mode. Force SET (Yellow) Select to switch to Set mode. Force OVERRIDE (Blue) Select to switch to Override mode. Dedicated Micros ©2010...
Page 79: Holiday & Weekend
Start Select a Start day and time for Weekend mode. Select an End day and time for Weekend mode. Note: Weekend mode will remain activate each week until deselected. Dedicated Micros ©2010...
Page 80: Protect Video
Select this option to unprotect recorded video selected from the list. Reload List This will refresh the video list according to the selections made in the Start Time/Date and End Time/Date dialog boxes. Select None This de-selects all the available video files. Dedicated Micros ©2010...
Page 81 This dialog box allows a search to be made within the protected video list starting from a specific Time and Date. List To Date/Time This dialog box allows a search within the protected video list to conclude at a specific Time and Date. Dedicated Micros ©2010...
Page 82: Aoe Setup
Note: Refer to Viewer Menu->Copy Menu for guidance on exporting Event data via the unit’s USB port. Note: For further assistance with AoE setup, please contact Dedicated Micros Technical Support on Tel: +44 (0) 845 600 9502. Logical Devices Connected AOE Devices - Any devices in this panel are being used by the unit to store data.
Page 83 Available AOE Devices - Any devices in this panel are available on the network. They can be added to the storage capability of this unit by ‘claiming’ the storage. Unavailable storage is listed as Owned. Claimed storage capacity can be ‘released’ in the top panel. Dedicated Micros ©2010...
Page 84: Alarm Settings
The VMD Configuration page enables the unit’s VMD (Video Motion Detection) to be set-up. VMD allows a camera to automatically detect if there is any movement/changes within specific areas of the video scene. The Global Actions page allows the two onboard relay connections and global relay settings to be configured. Dedicated Micros ©2010...
Page 85: Alarm Input
The End Of Line (EOL) option enables the inputs to detect any changes in the electronic input resistance. A change outside the expected values will result in a Tamper Alarm (short circuit or open circuit) being detected and the system switching to alarm mode. Dedicated Micros ©2010...
Page 86 Note: The arrow button displayed next to each textbox allows settings to be replicated for those cameras listed below. This will only affect the adjacent option i.e. Enabled arrow will replicate the Enabled setting to cameras below the clicked arrow. Dedicated Micros ©2010...
Page 87: Zone Input
Note: It is recommended that the Pre-Alarm option be set to the same value as the Pre-Trigger setting in the “Profile Record“ menu. This will ensure successful playback of high quality Pre-Trigger images. High quality pre-trigger images will only playback properly if review (playback) starts prior to the pre-trigger initiation. Dedicated Micros ©2010...
Page 88 Set operation mode. Enable in Override Each alarm can be configured to be active when the unit is in a specific operation mode. Enable this for the zone alarm to be active in Override operation mode. Dedicated Micros ©2010...
Page 89: Zone Actions
This must be enabled to allow the unit to send an alarm notification to an external destination i.e. an RVRC reporting via NetVu ObserVer. Archive Select to ensure the unit automatically downloads alarm images via an FTP connection to an FTP server. Dedicated Micros ©2010...
Page 90 An FTP client should be used to place the wav files in the following folder: \mdd0\messages folder . Switch Main Monitor Select to display the alarm zone Primary camera on the Main Monitor. Cam Options (Yellow) Select to open the Zone Action Camera Configuration menu. Dedicated Micros ©2010...
Page 91: Zone Actions Camera
The preset camera is the camera which will be sent to a designated preset position upon alarm activation. Preset Enter the preset position number for the selected camera here, refer to ‘Unit Operation-PTZ Program’ for more information on establishing camera preset positions. Dedicated Micros ©2010...
Page 92: Masked Cam Detection
It will be necessary to adjust this figure to avoid false alarms. Note: In low light conditions, enter a figure below the contrast threshold (see below). Experiment with camera masking alarm activation until a figure is selected were false alarms are avoided Dedicated Micros ©2010...
Page 93 Defines the contrast threshold the system uses to define that a camera is masked. Different cameras have different characteristics, On Camera Masked/Unmasked There is only the option to add an entry into the database in Simple Activation. Select Zone Activation for more options. Dedicated Micros ©2010...
Page 94: Zone Activation
Zone Activation On Mask Defines the Zone trigger that will be activated when the view is masked. On Clear Defines the Zone trigger that will be activated when the view is unmasked. Dedicated Micros ©2010...
Page 95: Vmd/Activity Response Setup
Input menu. Refer to ‘Zone Input’ for more information. Note: When Activity to Trigger is set to ‘Zone’; the options detailed below are unavailable. Create Database Entry When selected, an alarm entry will be added to the Event database. Dedicated Micros ©2010...
Page 96 Enable in Override This will enable Activity Detection when the unit is in Override operation mode. Note: Unset, Set and Override modes can be given more recognisable titles i.e. Day, Night, Weekend via the Schedule menu (Record Settings->Schedule). Dedicated Micros ©2010...
Page 97: Activity Setup
Select ‘Clear’ to remove grids or select ‘Set’ to add grids. Activity Sensitivity This option allows the sensitivity setting to be established for the activity grid being configured. There are five settings to choose from: Indoor High, Indoor Low, Outdoor High, Outdoor Low, Very Low. Dedicated Micros ©2010...
Page 98 This option will update the still image displayed in the Grid Editor. Set All (Green) This option will insert a default square of 16 x 16 cells across the displayed video image. Clear All (Yellow) This option will clear all entered cells. Dedicated Micros ©2010...
Page 99: Vmd Configuration
A selected zone can be re-sized by clicking the mouse button (use the USB mouse if viewing on a local monitor) and then moving and clicking the mouse again. A rectangle will then be displayed based on these two selected points. Dedicated Micros ©2010...
Page 100 Reload Image (Red) This will update the reference image to the latest view during set up. Clear All (Green) Removes all defined zones from the image. Default Grid (Yellow) Displays the default 16 zone grid across the whole image. Dedicated Micros ©2010...
Page 101: Global Actions
Select whether the normal state of the relay contact should be Open or Closed for each of the four local relays. Select to enable detection of the accompanying condition. Options available are; VMD/Activity, Camera Fail, System Set, Dial Out, System Override, Camera Masked and Is Recording, Dedicated Micros ©2010...
Page 102 Contact Specifies which Relay will be triggered when the associated alarm is received Module When connected, additional modules will be available i.e. 485 Bus module. These modules can then be activated following relay activation. Dedicated Micros ©2010...
Page 103: Network Settings
The FTP Download page allows data to be archived to a central FTP server. This could be on receipt of an alarm, Activity activation or at a scheduled time to back-up recorded video. The Firewall page allows the user to block access to the unit via specific network port(s). Dedicated Micros ©2010...
Page 104 Base address for the PPP port PPP Idle Line Timeout s This is the time (in seconds) the unit will wait before disconnecting the PPP (Point to Point Protocol) link if data has not been transmitted or received. Dedicated Micros ©2010...
Page 105 If for any reason the PPP connection is lost, this is the time (in minutes) before the unit will be forced to drop the PPP connection. Hangup After Alarm Select to close the network connection following transmission of alarm data. Dedicated Micros ©2010...
Page 106: Live Transmissions
(System Settings->Status->About->CamConfig). High LAN/Medium WAN/Low VLBR This shows the transmission settings configured for a High quality LAN (Local Area Network) connection, Medium quality WAN (Wide Area Network) connection or a Low quality VLBR (Very Low Bit Rate connection). Dedicated Micros ©2010...
Page 107 Select the ration of I Frames recorded between each P Frame. Note: An MPEG I-frame is considerably larger than a P-frame. Therefore the higher the IP ratio, the higher the disk space required to store recorded images. Dedicated Micros ©2010...
Page 108: Multicast Setup
(see below). If there are multiple units using multicast, each one must have a unique IP address. Multicast port Following configuration of the IP address, configure the port address. The address will default to 1234, . Dedicated Micros ©2010...
Page 109 1 - restricts video to the same subnet 32 - restricts video to the same site 64 - restricts video to the same region 128 - restricts video to the same continent 255 - is unrestricted in scope Dedicated Micros ©2010...
Page 110 This field must be configured if the recipient is to reply to an email. The unit does not accept incoming emails therefore ensure this is a valid email address. Reply To Display Name This is the ‘reply to’ name that will be shown in the email name field. Dedicated Micros ©2010...
Page 111 Log Email Select to log every email transaction that the unit issues. Email Image Res Select resolution settings for images sent as ‘thumbnail’ attachments. Choose from: Thumbnail, LO (low res), MED (medium res) and HI (high res). Dedicated Micros ©2010...
Page 112: Remote Reporting
This field allows the RVRC to connect to the unit through a router that is using port forwarding e.g. if the video server does not appear on port 80 (HTTP), to the external network. Enter the port number used for forwarding here if required. Dedicated Micros ©2010...
Page 113 (in seconds) before attempting to re-connect. Dial Count This identifies the number of times the unit will attempt to connect after a failed attempt. A setting of ‘0’ means no limit and the unit will continue to try and connect until successful. Dedicated Micros ©2010...
Page 114: Web Cam
If it is necessary to use an authentication process to access the webcam server, enter the relevant username here. Password If it is necessary to use an authentication process to access the webcam server, enter the relevant password here. Dedicated Micros ©2010...
Page 115 The Web Cam function can be: ‘Always Enabled’, ‘Enabled when system SET’, ‘Enabled when system UNSET’ or ‘Disabled’. Webcam Resolution Select a High, Medium or Low webcam resolution settings to best match the monitor settings of the operator receiving the images. Dedicated Micros ©2010...
Page 116: Ftp Download
If it is necessary to use an authentication process to access the FTP server, enter the relevant username here. Password If it is necessary to use an authentication process to access the FTP server, enter the relevant password here. Dedicated Micros ©2010...
Page 117 FTP server (for each image partition). This watermark is logged in the log file. Clear video protection after download This automatically clears the image protection from successfully downloaded images. Dedicated Micros ©2010...
Page 118 The enabled ports can be a range or single port address, if a single port is needed then enter the same port number in the to and from section. Dedicated Micros ©2010...
Page 119: Features & Text
The Features menu allows activation of the units analytics and third party IP camera features. . Please call Dedicated Micros on + 44 (0) 845 600 9500 for further information. The Text In Image page allows the unit to integrate text data with recorded images i.e. a cash register with a camera positioned at the point of sale.
Page 120: Analytics & Third Party Ip Cameras
Perimeter Protection. The unit also has a Third Party IP Camera feature which when unlocked, allows for the deep integration of non Dedicated Micros IP Cameras. Incoming third party IP camera streams in JPEG format can be recompressed to MPEG or an alternative Quality/Resolution setting.
Page 121: Installing An Advanced Feature License
Installing An Advanced Feature License To activate an AnalyticsCapable function or the Third Party IP Camera feature, firstly contact Dedicated Micros Customer Services on Tel +44 (0) 845 600 9501 or contact us via our website: ‘www.dedicatedmicros.com’. The Customer Services team will provide you with details of how you can unlock the AnalyticsCapable potential of your unit or activate the Third Party IP Camera feature.
Page 122: Activate New Feature
Third Party IP Camera feature to be unlocked. It details the Features System Code that Dedicated Micros Customer Services require to provide your Activation Code. Also detailed are all advanced features currently activated on the unit (and the maximum number of each type of license allowed).
Page 123 License Key Enter the License key details here. The License key will be provided by Dedicated Micros Customer Services team. Activation Code Enter the Activation Code details here. Note: Both the License Key and Activation Code are case sensitive. Be careful to differentiate between number ‘0’...
Page 124: Feature Mapping Page
For all licence types there are 16 detection zones available (except ANPR licenses were only 1 is available). Important: ‘Region’ is not relevant for the Third Party IP Camera feature. Type Details the Feature type currently installed. Dedicated Micros ©2010...
Page 125: Text In Image
All serial ports on the unit support the option for Text In Image. For serial transmission ensure one of the serial ports is configured appropriately, refer to System Settings->Serial Ports’. Select the configured port from the drop down list. Dedicated Micros ©2010...
Page 126 (i.e. if a configured Keyword is detected again within the first Keyword’s pulse extension period, the second (and following) occurrences of the word will be ignored). Dedicated Micros ©2010...
Page 127 Zone keyword channel, Input -> Input” Note: Increasing the number of keywords can significantly increase the number of stored events. Note: Refer to ‘Text In Image’ and ‘Serial Ports’ for further guidance on integrating text data. Dedicated Micros ©2010...
Page 128 Space required for archive download. Archive Space Available Space currently available on CD-R/DVD-R or USB device. Archive button Select this button to begin the Archive process. Status During Archiving, status messages will be displayed detailing the archive process. Dedicated Micros ©2010...
Page 129: Oracle Dome Configuration
Oracle Dome Configuration If a camera channel has a Dedicated Micros Oracle dome camera connected, the Oracle Configuration menus can be used to view settings and establish Presets, Patrols and Privacy Masks. Refer to individual menus for further details. The Status page details fundamental information regarding the status of the Oracle Dome i.e. the model type and the version of software/firmware installed.
Page 130 Details the minimum temperature the camera unit has reached. Fan 1 Status Details the operational status of installed Fan 1. Fan 2 Status Details the operational status of installed Fan 2. Relay State Details the operational status of the camera unit’s relay. Dedicated Micros ©2010...
Page 131 This identifies the version of software the camera unit is running. Firmware Version This identifies the version of firmware the camera unit is running. Bootloader Version This identifies the bootloader version of the camera unit is running. Dedicated Micros ©2010...
Page 132 Select this button to store the current preset position to the Oracle Dome camera’s memory. Goto Preset (Green) Select this button to immediately send the camera to the currently stored preset position. Delete Preset (Yellow) Select this button to delete the currently displayed preset configuration. Dedicated Micros ©2010...
Page 133 Enter a name for the selected sector (up to a maximum of 25 characters). Use the + button to zoom the camera view IN. Use the - button to zoom the camera view OUT. Navigation Buttons Use the four navigation buttons to position the camera view. Dedicated Micros ©2010...
Page 134 Select the Dwell time (in seconds) the Patrol will remain at this Preset position. Save (Grey) Select to store the preset sequence to the unit and the Oracle Dome camera memory. Play (Red) Select to activate (play) the current patrol sequence. Dedicated Micros ©2010...
Page 135: Privacy Masks
Privacy Mask. Save (Grey) Select to store the mask colour. Start New (Red) Select this option to begin creation of privacy mask. Finish New (Green) Select this option to finish creation of privacy mask. Dedicated Micros ©2010...
Page 136 Show (Yellow) Select this option to show camera view with existing privacy mask displayed. Delete (Blue) Select this option to delete the currently displayed privacy mask. Dedicated Micros ©2010...
Page 137: Osd Advanced Settings
‘stacked’ in one segment of the screen. Engineer Display Toggle to switch the Engineer Display text On/Off. This function is intended for future development. Save (Grey) Select to store OSD Advanced Settings to the unit and the Oracle Dome camera memory. Dedicated Micros ©2010...
Page 138 180 degrees and begin tilting down. If unselected, a camera will stop when it reaches its maximum upper or lower extremity. HyperD Mode If the connected Oracle Dome camera is part of the HyperD non-wide dynamic range, select to activate the unique wide dynamic function. Dedicated Micros ©2010...
Page 139 1 and 100 until the optimum image quality is reached. UTP Boost If the camera feed to the unit originates from the twisted pair output of the camera. Two levels of boost can be activated to improve image quality by compensating for losses in the cables. Dedicated Micros ©2010...
Page 140: Event Settings
Select the time ( in seconds) for which the camera is inactive i.e. no operator input, before returning to its home position. Save (Grey) Select to store Event Settings to the unit and the Oracle Dome camera memory. Dedicated Micros ©2010...
Page 141: Event Search
1,3,5,8. Events captured by cameras not in this selection will be ignored. Search (Red) When the Event Search parameters have been entered, select ‘Search’. Dedicated Micros ©2010...
Page 142: Event Search Results
IMPORTANT: Still event images will only be available for video recorded in JPEG mode (MPEG4 thumbnail Stills will appear ‘blank’); however event data recorded in either JPEG or MPEG4 mode can be replayed. Dedicated Micros ©2010...
Page 143: Unit Operation
The function of the keys will change according to whether the unit is in Live or Playback mode. Overleaf are described the available Viewer menu pages. To display the colour coded menu options, press the OK button on the IR Remote Control or click the mouse button. Dedicated Micros ©2010...
Page 144: View Control
A camera can be viewed by selecting the corresponding hotspot. Purple Next Opens the next page of the Viewer menu. Note: For information on creating Camera Selection maps. Refer to the Display Setting->Map Config’ section for further information. Dedicated Micros ©2010...
Page 145: Video Control
The Video Control page offers video playback functions i.e. play, pause, rewind and fast forward. Freezes current video display. Green << Rewinds current video. Yellow > Plays from current position. Blue >> Fast forwards video up to current recording position. Purple Next Opens the next page of the Viewer menu. Dedicated Micros ©2010...
Page 146: Selection Page
Activity Log as the current user terminating the session, refer to ‘Appendix C’ for further information regarding the User Activity Log. Purple Next Opens the next page of the Viewer menu. ‘Menu’ will be displayed in the local viewer, ‘Setup’ will be displayed in the remote viewer. Dedicated Micros ©2010...
Page 147: Map Options
The image can include ‘hotspots’ which link to available cameras. Cameras are then selected via the hotspots. Note: For information on creating Camera Selection maps. Refer to the Configuration Menu: Display Settings->Map Config’ section for further information. Dedicated Micros ©2010...
Page 148: Ptz Program Option
Patrol option and enter a number. Refer to the ‘Patrols’ menu page for further details on establishing Patrols. Blue Prog Opens the ‘Dome Menu Option’ page. Purple Next Opens the next page of the Viewer menu. Dedicated Micros ©2010...
Page 149: Program Page
Any command that sends the camera to a coordinate will use this origin as its starting point.. Note: This option is only available for Oracle dome cameras. Purple Back Return to the ‘PTZ Program Option’ page. Dedicated Micros ©2010...
Page 150: Dome Menu Option
(dependent on the protocol selected). Please refer to the specific camera documentation for further guidance. Blue Menu Exit This option will fully exit any embedded camera sub-menus currently being viewed. Purple Back Return to the previous page of the Viewer menu. Dedicated Micros ©2010...
Page 151: Timeline Navigation
Selecting the Exit (Purple) button will always exit the Timeline Navigation menu. Note: Depending on the scale used to review the video i.e. Seconds, Minutes, Hours, or Days; the above softkey options will differ, however the same intuitive principles remain. Dedicated Micros ©2010...
Page 152: Video Timeline
Date/Time Display. To advance in time, click on the right side of the timeline. Time Scale Options • 15 seconds • 1 minute • 15 minutes • 1 hour • 4 hours • 1 day • 1 week • 4 week Dedicated Micros ©2010...
Page 153: Change Scale
Right Navigation Arrow will play video from one hour in advance. This can also be selected via the Yellow softkey button. Dedicated Micros ©2010...
Page 154: Event List
Yellow Page - Select to display the previous page of Event data. Blue Page + Select to display the next page of Event data. Purple Next Select to open the Event Copy and Search menu. Dedicated Micros ©2010...
Page 155: Event Copy And Search Menu
Select to display the Filter Search menu, refer to; Operating The Viewer->Filter Search for further guidance. Blue Activity Select to open the Activity Search menu, refer to; Operating The Viewer->Activity Search for further guidance. Purple Next Opens the Play menu for the currently selected camera. Dedicated Micros ©2010...
Page 156: Filter Search Menu
Filter Search Box From Time Select a start time for the Event filter. Events prior to this time will be ignored. From Date Select a start date for the Event filter. Events prior to this date will be ignored. Dedicated Micros ©2010...
Page 157 Select to enter the current Time/Date. Any additional displayed search criteria will remain. Blue Apply Select to apply any changes made to the Filter Search box. Purple Close Select to return to the Event Copy and Search menu. Dedicated Micros ©2010...
Page 158: Activity Search Menu
A selection of individual cameras can be chosen by entering a comma between each camera i.e. 1,3,5,8. Events captured by other cameras will be ignored. Dedicated Micros ©2010...
Page 159 Time/Date will be displayed plus all available cameras. Yellow Grid Select to open the Grid menu. Blue Apply Select to apply any change made to the Filter Search box. Purple Close Select to return to the Event Copy and Search menu. Dedicated Micros ©2010...
Page 160: Activity Grid Menu
Blue Highlight a cell using the Directional buttons on the IR Remote Control (if viewing remotely) and select End (Blue). This will mark the end point of the area NOT to be included in the activity zone. Dedicated Micros ©2010...
Page 161 Start and and End points will be ignored. Note: Multiple zones can be created within the same camera view. Purple Finish Select to return to the Activity Search menu. Dedicated Micros ©2010...
Page 162: Archive Selection
When the footage reaches the end point you wish the archive to stop, select the ‘Mark’ button again. This marked footage will now be added to the Copy menu for download purposes. The Copy menu can be accessed directly via the ‘Archive’ button. Any marked start point can be deleted via the ‘Clear’ button. Dedicated Micros ©2010...
Page 163 A maximum of eight copy periods can be added to the Copy Event List. Green Clear In Playback mode, select Clear to remove the last start or end mark added to the Copy Event List. Yellow Archive Opens the Copy Menu. Dedicated Micros ©2010...
Page 164 Blue Seq On/Off Select ‘Seq On’ to display images from all connected cameras in a sequential order. Purple Next Opens the Play menu for the currently displayed camera. Dedicated Micros ©2010...
Page 165: Copy Menu
Archive. Archive Media Select the media device (USB or CD-R/DVD-R) for archive purposes. Include Viewer Application Select whether the application required to view archived data is included in the download. Dedicated Micros ©2010...
Page 166 Select CD/DVD from the Archive Media checkbox. Select the Copy option (Red) to start archive. Selected items are then saved to the CD-R/DVD-R. The CD/DVD export status is displayed as a %. On completion the status will read ‘Archive Complete’. Dedicated Micros ©2010...
Page 167 Select ‘Seg’ to exit when all segments have been assigned a camera channel. When accessing Quad or Multiscreen display, the custom display config will now be displayed. Purple Next Opens the next page of the Viewer menus. Dedicated Micros ©2010...
Page 168: Help Videos
Select a video to play. Note: A speaker must be connected to the Audio OUT connection to hear the associated audio commentary. Purple Back Return to the ‘View Menu’ page. Dedicated Micros ©2010...
Page 169: Dm/Kbc1 Keyboard
Using the optional Keyboards (DM/ KBC1 & DM/KBC2) The unit can also be controlled using an optional Dedicated Micros keyboard. This is connected via the KBD connector on the rear of the unit and provides the same control functions as the I.R Remote Control.
Page 170 Pause mode - Steps back one frame. Live mode - Freezes the current display window Play mode - Pauses video in playback. Live mode - puts the unit into playback using the last stored playback time Displays the Events list menu. Dedicated Micros ©2010...
Page 171 Triggers the wipe function on a telemetry camera. Switches on the lamp on a telemetry camera. Adjusts the focus to objects nearer the camera. Adjusts the focus to objects further from the camera. Closes the Iris on a Telemetry camera. Dedicated Micros ©2010...
Page 172 Used as menu and on-screen navigation keys. Pan and tilt control for telemetry cameras. In Play mode: Used to Mark Start/End positions. ln Live mode: Displays the Copy List and archive controls. Exits menus. Dedicated Micros ©2010...
Page 173: Appendix A
Receive Data Transmit Data Data Terminal Ready Ground Data Set Ready Ready to Send Clear to Send Ring Indicate RS232 Connectivity (Serial 3, 4) Description Desc Receive Data Transmit Data Ground Ready to Send Clear to Send Dedicated Micros ©2010...
Page 174: Appendix B
Bang & Olufsen 2000 Bauer 2617 Beko 2007/2027/2052/2180/2191/2228/2242/2269/2498/2588/2589/2616/2637 Binatone 2003 Blaukpunkt 2008/2079/2519/2625 /2636 Brandt 2029/2033/2034/2075/2076/2081/2117/2174/2272/2332/2535/2536 Brother 2610 Daewoo 2003/2009/2037/2039/2060/2070/2105/2128/2148/2224/2492/2498/2521/2551/25 65/2566/2570/2592/2605/2609/2633/2636 Ferguson 2028/2029/2036/2038/2050/2068/2076/2089/2093/2143/2173/2517/2518/2536/25 60/2618/2619/2620/2625/2627/2637 Goldline 2498 Goldstar 2003/2009/2011/2037/2053/2059/2077/2093/2094/2492/2498/2527/2542/2605/260 8/2616/2624/2629/2632/2636/2637 Goodmans 2002/2004/2009/2021/2022/2037/2045/2059/2068/2070/2076/2093/2259/23 69/2492/2496/2497/2498/2504/2516/2548/2551/2554 2605/2609/2610/2614/ 2633/2635/2636 Hitachi 2003/2004/2014/2017/2021/2026/2031/2033/2034/2035/2054/2081/2082/2083/21 69/2175/2199/2201/2202/ 2253/2260/2380/2385/2396/2414/2426/2427/2441/2448 /2450/2469/2470/2471/2472/2497/2498/2499/2500/2504/2509/2512/2522/2524/25 49/2551/2575/579/608/620/627/629/636 Dedicated Micros ©2010...
Page 175 8573/604/623/624 /627/629/ 635 /636/637/643/644 Pioneer 2029/2037/2081 /2093/2379/2382/2387/2390/2392/2444/2449/2498/2584/2627/26 /2637 Sanyo 2003/2004/2006/2014/2016/2021/2023/2024/2025/2030/2032/2076/2088/2161/22 20/2223/2290/2292/2401/2442/2443/2492/2494/2497/2501/2504/2513/2532/2605/ 2627/2629/2633 Sharp 2001/2005/2023/2040/2101/2102/2127/2139/2160/2162/2186/2193/2207/2219/23 35/2352/2354/2360/2365/2366/2368/2372/2373/2376/2403/2407/2417/2422/2423 /2424/2430/2431/2432/2433/2434/2455/2456/2457/2458/2459/2460/2461/2462/24 63/2483/497/502/506/513/533 Sony 2004/2009/2021/2023/2024/2047/2067/2076/2078/2091/2097/2098/2110/21 11/2118/2121/2125/2135 /2142/2166/2177/2185/2204/2234/2236/2326/2344 /2345/2346/2349/2363/ 2400/2402/2404/2405/2410 /2413/2418/2420/2439//2493/ 2494/2497/2508 /2569/2571/587/602/603/607/639 Technics 2043 Toshiba 2015/2021/2051 /2069/2090/2103/2137/2158/2159/2165/2179/2188/2194 /2208/2211/2213/2217 /2218/2222/2243/2244/2250/2271/2284/2288/2294 /2303 /2304/2313/2318/2319/2320/2321/2322/2328/2347/2350/2370/2375/2394/2409/24 21/2435/2437/2440/2465/466/467/485/487/489/490/496/497/503/508 /526/574/54/ 591/595/606/607/632/642 Dedicated Micros ©2010...
Page 176: Appendix C
IP address of user, Local or Remote, Channel Controlled, Command sent Configuration Username, Local or remote, Menus changed, Items changed Playback Username, Remote, Channel viewed, From time Live Username, Remote, Channel viewed System Events Username, Event Info Dedicated Micros ©2010...
Page 177: Appendix D
None Stop bits Flow Control None Power the unit, the Power LED on the unit will illuminate. Hyperterminal will display the communications information as the unit boots up. This will include the IP address, Subnet and Gateway. Dedicated Micros ©2010...
Page 178: Appendix E
* Click on one of the items advertised by the server. The server broadcasts SAP announcements periodically, the packets contain SDP entries which describe the stream contents for each multicast enabled camera. VLC listens for SAP announcements and adds them to the playlist. Dedicated Micros ©2010...
Page 179: Appendix F
This file can be viewed or edited. Refer to your FTP clients supporting documentation for guidance on viewing and editing files. If you have updated the file, ensure it is reloaded to the unit before exiting the FTP client. Dedicated Micros ©2010...
Page 180: Unit Specification
(MPEG-4/JPEG) across scheduled, normal and alarm modes dynamically on individual cameras. RECORDING FROM Playback and record to hard disk simultaneously. Alarmed or manually selected images can be protected from being overwritten. Timed expiry option allows images to be held for a selected number of days. Dedicated Micros ©2010...
Page 181 Built-in RS485/Twisted pair protocols provide direct control of the numerous domes including but not limited to the following: Coax • BBV • BBV RX100 • Pelco Spectra Serial • Dedicated Micros Oracle Dome • AD Matrix/AD 168-Matrix • BBV RE485 StarCard • Bosch/Philips G3 • Dennard/Dennard C • Ernitec • JVC TK-C675BE, TK-C676 & TK-C553E •...
Page 182 Filter Search Menu ............. 156 System ................. 27 Firewall ............... 118 System ................. 40 Front Panel connections ..........10 System Settings ............26 FTP Download ............116 Text In Image ............125 Global Actions ............101 Help Videos ..............168 Dedicated Micros ©2010...
Page 183 Unit Status ..............29 User Accounts ............. 57 User Activity Logging ..........176 Using a Supported Dedicated Micros Keyboards (DM/KBC1 & DM/KBC2) ..........25 Using a USB Mouse or the Webpages ......25 Using the Front Panel Interface ........24 Using the IR Remote Control ........
Page 184 Dedicated Micros Germany Dedicated Micros France Hamtorstaße 9 9-13 rue du Moulinet 41460 Neuss, Germany 75013 Paris, France Dedicated Micros, Asia PTY Dedicated Micros, Australia PTY. 16 New Industrial Road, 5/3 Packard Avenue, Castle Hill, #03-03 Hudson Techno Centre, NSW 2154, Australia...

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