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NComputing L-Series User Manual

Access terminal
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  • Page 2: Fcc Information

    2005-2007 NComputing, Inc. All rights reserved. Specifications subject to change without notice. © NComputing® is the property of NComputing and may be registered in Korea and other countries. Other trademarks and trade names are the property of their respective owners.
  • Page 3 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. 인증사항...

  • Page 4: Notice

    Notice This product has been made by using state of the art technology from NComputing and has undergone thorough testing, An understanding of reliability has been reached for this product due to the extensive testing. This User's Guide is designed to help the user to achieve easy installation and use of the product. Our company makes every effort to provide our customers with information related to the product, and with answers for any questions that may be asked by our customers.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS FCC Information ......................... 2 Notice ............................4 TABLE OF CONTENTS ......................5 What is the access terminal?......................6 What is the terminal services software? ..................6 Features ............................6 Minimum System Requirements....................6 Conceptual Diagram........................7 Installation ........................... 7 Install the terminal services software ........

  • Page 6: What Is The Access Terminal

    PC data backup. Features The L-series access terminals do not have a CPU, hard drive or CD-ROM, yet most users find it indistinguishable from a full PC environment. The L-series exclusive technology allows you to add up to 30 computing terminals to your existing PC.

  • Page 7: Conceptual Diagram

    CD with the latest software version on the NComputing server. If there is a later version on the NComputing server, a prompt will appear to ask if you want to use the version on the CD or if you want to...
  • Page 8 Note: The following message will appear if any computer on the network is not connected to the Internet or a program such as a firewall blocks the port. The following ports should be opened on the LAN: TCP Ports 27605, 3581, 3597, 3645, 3646, 3725; UDP Ports 1027, 1283 (these are subject to change).
  • Page 9 At the software terms of use screen, you may view the software terms of use document and print it out. When you are finished, click on the "I agree" checkbox, then click on the "Next" button. At the readme file screen, you may view the readme file and print it out. When you are finished, click on the "Next"...
  • Page 10 Note: The Network Administration Console allows you to administer the terminal service software and the access terminals in your network. It is recommended to be installed at least once on each network to enable administration tasks. It may be installed on every terminal service software installation. At the installation confirmation screen, review the selections and click on the "Next"...

  • Page 11: Connect The Access Terminal

    At the "NCT-2000-XP successfully installed" screen, select whether or not to restart the computer. Note: It is required to reboot the computer before using the terminal service software or the access terminals connected to the host PC Connect the Access Terminal The access terminal must be connected via Ethernet to the host PC.
  • Page 12 In the "Network" tab, select whether to use a dynamic IP address or a static IP address. If you setup the access terminal to use a dynamic IP address, you don't need to enter anything as the IP address. Click on the "Save" button. If you setup the access terminal to use a static IP address, you must enter the IP address and the default gateway.

  • Page 13: Installation With Monitor Mount (L130 And L230 Only)

    Installation with monitor mount (L130 and L230 only) The L130 and L230 products include a monitor mount, mounting collar, monitor mount screws (silver color) and mounting collar screws (black color) for mounting it to the back of a monitor. To mount the terminal, first secure the monitor mount to the back of the monitor, as in the following pictures.

  • Page 14: Product Registration

    The above picture shows the terminal attached to the monitor mount. This is done by sliding the terminal on the attachment clips and pushing it down to secure it. The above picture shows the mounting collar holding the terminal in place with the four black screws. The above picture shows the L130 on the mounting bracket, secured with the mounting collar, and all cables connected.
  • Page 15 At any time during the registration process, you can click on the "Cancel" button and the process will be cancelled, or you can use the "Back" button to return to previous screens in the registration process to change your entries. At the welcome screen, if you have password protection turned on, enter your password.

  • Page 16: Online Registration

    via a file that can be emailed, cancel a pending registration, or manually input keys from the offline registration process. Select the registration function you want to invoke and click on the "Next" button. Online Registration In the case of Online Registration, follow the instructions below. Otherwise skip to the section titled “Offline Registration”.

  • Page 17: Offline Registration

    In the "On-line Registration process" screen, you see the registration progress. Once the online registration process is complete, the window shows the results of the process, including which serial numbers were successfully registered. Click on the "Finish" button. Offline Registration In the case of Offline Registration, follow the instructions below.
  • Page 18 In the next screen, you select where to place the file that must be emailed. Once you create the file, you can copy it to another PC, if necessary. Email the file to support@ncomputing.com. You will receive an email reply that includes an activation key for each serial number that you selected to register or unregister.

  • Page 19: Uninstallation

    Uninstallation To uninstall the NCT-2000-XP program, select “Uninstall NCT-2000-XP” in the “Start” menu. Follow the prompts and the programs are removed from the host PC. After the program is uninstalled, you must restart the host PC to complete the process. Updating the Terminal Services Software Once you have successfully completed the registration process, you can update the terminal services program directly over the Internet by selecting “NCT-2000-XP Internet Update”...
  • Page 20 Within the “Options” screen, the "Reset" button resets the access terminal The "Info" button brings up a window to view the following information about the access terminal: • Version: the version of firmware running on the access terminal • Build: The build number of the firmware running on the access terminal •...
  • Page 21 The "Save" button saves all the changes made in the tabs and closes the window. This brings the user back to the host PC list. The "Cancel" button discards all the changes made in the tabs and closes the window. This brings the user back to the host PC list.
  • Page 22 In each profile, there are the following settings: • The “Autoconnect Enabled” radio button, when activated, sets the terminal to automatically connect to the selected server when the terminal is turned on. • In the “User name” field, you can enter the user name that you want input to the Windows login dialog box upon connection.

  • Page 23: Using The Management Console

    NComputing recommends setting the password to improve security. The “Update” Tab Your NComputing L-Series access terminal may at times require a firmware update. To do this, select the "Update" tab and click on the "Update" button. When the access terminal asks you for a password, enter "updateme"...

  • Page 24: Software Settings (Local)

    Software Settings (local) The "Software Settings (local)" tree allows you to see and change settings for the host PC. Sessions The "Sessions" item shows information about all the sessions currently active on the terminal services software. By clicking on a session in the left window pane, you will see two tabs of available information.
  • Page 25 The "Application loaded" tab shows all the applications running on the selected session. The "Information" tab shows the following information about the selected session: • The "Station name" field shows the access terminal's provisioned name. • The "Logged in user" field shows the username that is currently logged in. •...

  • Page 26: Information & Settings

    In the toolbar, there are three buttons: “Send Message,” “View Station” and “Stop Station. Note: The “View Station” button may not be present if this function is disabled. The “View Station” button is not present when you select the session that you are currently using. To send a message to a session, select the session and click on the “Send Message”...
  • Page 27 The "Licensee information" tree item shows the information entered during the registration process. The "System Settings" tree item shows the following settings for the terminal services software. Double-clicking on the name of the setting allows you to adjust it (unless it is read-only, which is specified below). •...
  • Page 28 • Disable Send Broadcast Message: Displays whether or not the administrator has disabled broadcast messages. See the description of the “Sessions” tree item for more information about how broadcast messages work. • Prevent access of the USB-storage devices to the attached terminal field: Displays whether or not the administrator has globally prevented access to USB devices on access terminals.

  • Page 29: Usb-Device Assignment(S)

    The "Serial Numbers" item shows a list of serial numbers of terminals that have connected to the terminal services software. For each serial number, it shows the number of licenses required for that terminal, the station number (if available), whether or not it is registered, and a description of the device. USB-Device Assignment(s) Note: This feature is only available on the L200 and L230.

  • Page 30: Software Settings (Lan)

    When you click on the "Apply" button, changes to the USB-Device assignments are saved. To discard changes, simply navigate to another tree item or close the console without clicking on the "Apply" button. Software Settings (LAN) The "Software Settings (LAN)" tree allows you to see and change settings for the host PC and all other PCs on the network that are running the terminal services software.

  • Page 31: Hardware Settings (Lan/Local)

    Hardware Settings (LAN/local) The "Hardware Settings (LAN/local)" tree allows you to see and change settings for all access terminals on the network. When you select the "UTMA/UTSA Devices" tree item, there is a table in the right side of the window that contains information about each access terminal.
  • Page 32 The settings you can change are all the same settings you can change when you use the "Options" window on the access terminal itself. See the access terminal setup section for details on these settings. Note: There are four settings you can change in the "Device Properties" window that you can't change in the access terminal's "Options"...

  • Page 33: Troubleshooting Error Messages

    Troubleshooting error messages Error messages on the access terminal DHCP server was not found If the access terminal cannot find a DHCP server, this error message appears. Make sure there is a DHCP server on the current network. Make sure a LAN cable is connected to the access terminal. Make sure the LAN cable connected to the access terminal is not a cross-over cable.

  • Page 34: Host Unreachable

    Host unreachable… When the access terminal cannot connect to the host PC, this message appears. Make sure the server connection list is configured correctly. See the section about configuring the access terminal. Make sure the terminal services software is installed on the host PC. Make sure the host computer and access terminal are in the same network.

  • Page 35: Authorization Error

    Glossary • Access terminal: a network computing terminal using NComputing patent technology. It doesn't use CPU, VGA, and main chipsets, only use a programmable SoC to connect to Host PC. A terminal using UTMA technology can be connected to Host PC by using the LAN cable. Also, it can be connected to...
  • Page 36 • Administrator: a person who is responsible for managing a multi-user computing environment, such as a local area network (LAN). The responsibilities of the system administrator typically include: installing and configuring system hardware and software; establishing and managing user accounts; upgrading software;...

  • Page 37: Faq

    • NCT-2000-XP: NComputing terminal services software for Windows 2000 and XP • PC: Personal Computer • Router: in packet-switched networks such as the Internet, a router is a device or, in some cases, software in a computer, that determines the next network point to which a packet should be forwarded toward its destination.
  • Page 38 A: Windows XP SP2 provides a firewall that displays a security warning message when a new port is used (see below). If you click the “Keep Blocking” button, you will not be able to find NComputing servers. If you select the “Unlock” button, the port will open unless you block it manually. If you select the “Ask Me Later”...

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