Warranty Inspection And Repairs; Non-Warranty Repairs - Team Losi Micro Rally Car Manual

EN
Horizon, you will be asked to provide your complete name, street address, email address and phone number
where you can be reached during business hours. When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the problem. A copy of your original sales receipt
must be included for warranty consideration. Be sure your name, address, and RMA number are clearly written
on the outside of the shipping carton.
Notice: Do not ship batteries to Horizon. If you have any issue with a battery, please contact the
appropriate Horizon Product Support office.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met, your Product will be repaired or replaced free of
charge. Repair or replacement decisions are at the sole discretion of Horizon.

Non-Warranty Repairs

Should your repair not be covered by warranty the repair will be completed and payment will be
required without notification or estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for repair you are agreeing to payment of the repair without
notification. Repair estimates are available upon request. You must include this request with your repair. Non-
warranty repair estimates will be billed a minimum of ½ hour of labor. In addition you will be billed for return
freight. Horizon accepts money orders and cashiers checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for inspection or repair, you are agreeing to Horizon's Terms
and Conditions found on our website under the Repairs tab.
Country of Purchase
United States
United Kingdom
Germany
France
12
Horizon Hobby
Horizon Service Center
(Electronics and engines)
Horizon Product Support
(All other products)
Horizon Hobby Limited
Horizon Technischer Service
Horizon Hobby SAS
Address
4105 Fieldstone Rd,
Champaign, IL
61822 USA
4105 Fieldstone Rd,
Champaign, IL
61822 USA
Units 1-4 Ployters Rd.
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Hamburger Str. 10
25335 Elmshorn
Germany
14 Rue Gustave Eiffel
Zone d'Activité du Révell Matin
91230 Montegeron
Phone Number/Email
877-504-0233
productsupport@horizonhobby.com
877-504-0233
productsupport@horizonhobby.com
+44 (0) 1279 641 097
sales @horizonhobby.co.uk
+49 4 121 46199 66
service@horizonhobby.de
+33 (0) 1 60 47 44 70