Obihai OBi1062 Administration Manual

Obihai OBi1062 Administration Manual

Obi1000 series ip phone
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Obihai Technology, Inc.
OBi1000 Series IP Phone Administration Guide
Models:
OBi1062
OBi1032
OBi1022
April 2015
Copyright, Obihai Technology, Inc. 2015. All Rights Reserved.
Copyright material. Do not make copies. Do not distribute.
All contents subject to change without notification.

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Summary of Contents for Obihai OBi1062

  • Page 1 Obihai Technology, Inc. OBi1000 Series IP Phone Administration Guide Models: OBi1062 OBi1032 OBi1022 April 2015 Copyright, Obihai Technology, Inc. 2015. All Rights Reserved. Copyright material. Do not make copies. Do not distribute. All contents subject to change without notification.
  • Page 2: Table Of Contents

    Web Page Conventions and Icons & Buttons: ................................ 20 Local Configuration Web Page Layout..................................21 ................................ 23 EMOTE ROVISIONING About ZT (Zero Touch): Device Customization at Obihai’s Factory......................... 24 TALK P ................................25 ORTALS User Portal ..........................................25 ITSP Portal ..........................................25 -IVR-B ........................
  • Page 3 SIP Outbound Proxy Server ....................................53 DNS Lookup of SIP Servers ..................................... 54 NAT Traversal Considerations ....................................54 Keep Alive Messages ......................................55 SIP Proxy Server Redundancy and Dual REGISTRATION ............................55 SIP Privacy ..........................................56 STUN and ICE.......................................... 57 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 4 Auto Answer and Intercom ....................................71 Push To Talk ........................................... 71 Speed Dial Feature Key......................................72 Block Caller ID* ........................................72 Block Anonymous Call ......................................73 Calling Line ID Display......................................73 Call Forwarding ........................................73 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 5 Emergency Calls ........................................91 Call Diversion History ......................................91 AS-F ..........................92 ROAD EATURE VENT EATURES Call Forward All ........................................92 Call Forward Busy........................................92 Call Forward No Answer......................................93 Do Not Disturb ........................................93 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 6 Product Information Menu ....................................110 Preferences Menu Item IDs....................................110 Settings Menu Item IDs ......................................111 Product Info Menu Item IDs ....................................111 ............................. 112 HONE USTOMIZATION Startup Splash Screen......................................112 Background Pictures......................................112 Text Fonts Customization ..................................... 113 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 7 ..................................138 ............................... 138 ROGRAMMABLE 2 ..............................138 AUDIO CODEC PROFILES..........................140 TONE PATTERNS............................141 .......................... 141 ROFILE EATURES OF THE EVICE :................................142 XAMPLES RINGTONES AND RING PATTERNS......................145 STAR CODE PROFILES ..........................147 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 8 DEVICE WEB PAGE AND CONFIGURATION PARAMETER REFERENCE............170 .................................... 170 TATUS System Status ........................................170 Reboot Reason Codes......................................171 Call Status Web Page......................................171 SP Services Statistics......................................172 ................... 173 ONFIGURATION AGE AND ARAMETER EFERENCE Copyright 2010-2015 Obihai Technology, Inc.
  • Page 9 ROFILES Star Code Profile X Web Page (X = A, B) ................................216 ................................. 217 ETTINGS User Preferences Web Page ....................................217 Speed Dials Web Page......................................220 User Defined Digit Maps Web Page ..................................220 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 10: Audience

    You can enable 1-click expert access from the OBi Dashboard by enabling this option under your user settings within the portal (This option is off by default). Where to Go for Help Obihai has a number of options available to customers who are seeking help regarding their Obihai products. Obihai Support Web Site: http://www.obihai.com/support.html •...
  • Page 11: Notational Conventions

    Throughout the document we may loosely refer to a Boolean value as enable/disable or yes/no, but the only valid Boolean parameter values to use in a phone configuration file that is recognized by the phone is either true/false (case-sensitive!). This is equivalent to checked/unchecked on the configuration web pages. True/False Copyright 2010-2015 Obihai Technology, Inc.
  • Page 12: Introduction

    Introduction The OBi1000 family of IP Phones, including the OBi1022, OBi1032 and OBi1062, support HD Voice with a full-duplex speakerphone, have a high resolution color active-matrix TFT LCD display with a customizable user interface, as well as a large number of fully programmable Feature Keys.
  • Page 13 Line Keys Speaker (HD) (LK1– LK3 ) Soft Keys (SK1–SK4) Handset (HD) Programmable Keys (PK1–PK8) Headset Jack (3.5mm) Microphone Figure 1: Front of the OBi1032 IP Phone Figure 2: Front of the OBi1062 IP Phone Copyright 2010-2015 Obihai Technology, Inc.
  • Page 14 Figure 3: Rear of the OBi1032 and OBi1062 IP Phones Sidecar 1 Sidecar Keys (SK1–SK16) Figure 4: OBi1062 with an attached OBi1000e Sidecar (Option Not Available on OBI1022) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 15 Figure 5: Front of the OBi1022 IP Phone Wall Mounting Points Stand Mouting Points Power Socket (12V DC ) USB Port Ethernet Switch Port (Supports PoE) Ethernet Passthrough Port Handset Port Figure 6: Rear of the OBi1022 IP Phone Copyright 2010-2015 Obihai Technology, Inc.
  • Page 16: Accessories Available Separately From Obihai

    Connecting to the WLAN Over WiFi The OBi IP Phone can also connect to a phone service over a WiFi network. The OBi1062 has built-in WiFi and the OBi1022 and OBi1032 require the OBiWiFi USB Wireless dongle in order to connect to a wireless network. The phone must join the wireless network by connecting to a WiFi Access Point (AP).
  • Page 17: Administrative Features

    Repeat Dialing • Multicast Paging Groups • Music On Hold • Soft Switch Support BroadSoft • FreePBX • MetaSwitch • FreeSwitch • Integrated GUI Applications Phone Book • Call History • Party XML Apps • Copyright 2010-2015 Obihai Technology, Inc.
  • Page 18: Complementary Obihai Products And Services

    Complementary Obihai Products and Services OBi1000 IP Phones are complemented by other OBi Products & Services: OBiTALK: A customer portal for device management allowing members to add people and associated OBi endpoints to “circles of trust” such that additional functionality can be shared amongst authorized users.
  • Page 19: Configuration And Management Interfaces

    (by clicking the reboot button for instance) to take effect. However, you may reboot the unit just once after you have made and submitted all the necessary changes on all the pages. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 20: Web Page Conventions And Icons & Buttons

    Required” icon appears indicating the OBi device Configuration Reset, the Reboot requires a reboot to invoke one or more parameter button does not need to be modifications. pressed. The OBi will reboot automatically when the “Reset” button is selected. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 21: Local Configuration Web Page Layout

    By browsing through the web pages you can discover all the parameters that can be configured, then read or set their values. Each web page is divided into three frames: A top frame with the Obihai banner (which can be customized by the administrator), a left frame that lists the links to the available pages, and a main frame that shows the parameters of the currently selected page.
  • Page 22 Ring Settings Ring Profile A • Ring Profile B • Star Codes Star Code Profile A • Star Code Profile B • User Settings User Preferences • Speed Dials • User Defined Digit Maps • Copyright 2010-2015 Obihai Technology, Inc.
  • Page 23: Remote Provisioning

    The configuration file format and parameter naming conventions are proprietary to Obihai but are common across all Obihai products. There are currently two configuration file formats supported: A full XML format with the XML tags in full text and a short XML format with the XML tags substituted with a single letter abbreviation.
  • Page 24: About Zt (Zero Touch): Device Customization At Obihai's Factory

    About ZT (Zero Touch): Device Customization at Obihai’s Factory When products are shipped from the factory, they come with a set of default parameter values installed by Obihai for all customers. A service is also available from Obihai such that products shipped to a particular customer can have a small number of parameter values customized for that customer.
  • Page 25: Obitalk Portals

    OBiTALK Portals OBiTALK.com is a device management portal website to serve Obihai customers. OBiTALK.com uses remote provisioning to manage OBi devices; it stores, or dynamically generates on demand, a configuration file for each managed device which periodically checks in with the OBiTALK server for configuration updates.
  • Page 26: Main Menu

    Restore Factory Default Press 1 to confirm device restore to factory default settings. Press # to return to device configuration menu. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 27: Additional Options (Menu 0)

    Press 2 to set the default value of 514. will be read back. Press 0 to repeat the information. Press # to enter another configuration selection. Network Related Configuration Options Selection Announcement What Can You Do? (Always Press “#” After Entering Copyright 2010-2015 Obihai Technology, Inc.
  • Page 28: Sp1 Configuration Options

    The current value will be read back. Press # to enter another configuration selection. SP1 User ID Press 1 to enter a new value. The current value will be read back. Press 2 to set the default value. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 29 SP1 Call Forward on No Answer Number Press 1 to enter a new value. Press 2 to set the default value. Press 0 to repeat the information. Press # to enter another configuration selection. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 30: Sp2 Configuration Options

    Press 0 to repeat the information. Press # to enter another configuration selection. SP2 Call Forward on Busy Number Press 1 to enter a new value. Press 2 to set the default value. Press 0 to repeat the information. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 31: Obitalk Configuration Options

    Press 2 to set the default value. Press 0 to repeat the information. Press # to enter another configuration selection. OBiTALK Call Forward on Busy – Enable / Press 1 to enter a new value. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 32: Auto Attendant Configuration Options

    Press # to enter another configuration selection. Note: After pressing 1 to record a new prompt, the OBi says “Enter value followed by the # key”. At that point, you can press any digit (0- Copyright 2010-2015 Obihai Technology, Inc.
  • Page 33: Phone Gui

    AddressingType IP Address Subnet Mask Default Gateway DNS Server1 DNS Server2 DNS Query Order DNS Query Delay PPPoE AC Name PPPoE Service Name PPPoE User Name PPPoE Password VLAN Enable VLAN ID VLAN Priority 802.1X Copyright 2010-2015 Obihai Technology, Inc.
  • Page 34 RX Gain Storage • Device File System Type Capacity Programmable Keys • Line Keys • Side Car 1 • Side Car 2 • Voice Services • SP1 – SP6 Enable AuthUserName AuthPassword DisplayLabel DisplayNumber InboundCallRoute RegisterEnable Copyright 2010-2015 Obihai Technology, Inc.
  • Page 35 Device Administration • Web Server Port Web Admin Password Web User Password Syslog Server ITSP Provisioning Method ITSP Provisioning Interval ITSP Provisioning Config URL Auto Firmware Update Method Auto Firmware Update Interval Auto Firmware Update URL Copyright 2010-2015 Obihai Technology, Inc.
  • Page 36: Preferences

    • Equalizer • Acoustic Echo Cancellation • Admin Password The Voice Services and Device Administration options in the GUI are protected by the same admin password used for accessing the phone’s local configuration web pages. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 37: Networking Features

    WAN Settings – Internet Settings:: . Note that if the DHCP offer includes DNS Servers, the OBi takes up to 16 DNSServer1 DNSServer2 servers from the list and uses them together with the explicitly configured servers. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 38: Nterface

    You may define up to 30 local DNS records in the phone configuration such that the phone will search through these 30 records first before hitting the external DNS services when attempting to resolve a domain name. These records can be Copyright 2010-2015 Obihai Technology, Inc.
  • Page 39: Ntp Servers And Local Time

    SIP proxy server, the server may include a Date header in the response to the phone that indicates the current GMT time. The phone will process this time value the way it does with the result from the NTP servers, if is enabled. ITSP Profile X – SIP:: X_ProcessDateHeader Copyright 2010-2015 Obihai Technology, Inc.
  • Page 40: Feature Keys

    - Service: Optional. The service or line to bind the key with - MaxCalls: Number of calls to be managed by this Call Key Ringing Call Ended SCA: Error SCA: Idle SCA: Line Seized SCA: Trying SCA: Proceeding SCA: Connected Copyright 2010-2015 Obihai Technology, Inc.
  • Page 41 Offline Parameters: - Service: Required. The service that provides the XMPP service for this Extended Away function - Number: Required. The JID of the entity to monitor Away Do Not Disturb Unknown Copyright 2010-2015 Obihai Technology, Inc.
  • Page 42 If this feature is turned off, incoming intercom calls will be treated as regular calls and the phone will ring normally. This function cannot be bound to any specific voice service; it is applied system Copyright 2010-2015 Obihai Technology, Inc.
  • Page 43 Signed Off wrapping up Wrapping Up (the last call) unavailable ACD stands for Automated Call Distribution is the primary way a call-center distributes calls among a number of agents working for the call-center. The ACD Copyright 2010-2015 Obihai Technology, Inc.
  • Page 44 Blind Transfer Invoke the blind call transfer function on the currently highlighted call on the screen when the Calls App is at the top of the display stack. The call must be in a Copyright 2010-2015 Obihai Technology, Inc.
  • Page 45: Line Keys And Virtual Line Keys

    Line Keys and Virtual Line Keys There are 6 physical Line Keys (LKs) on the OBi1062 (3 on the OBi1032 and 5 on the OBi1022). Four (4) “tabbed” pages (2 on the OBi1022) of Virtual Line Key (VLK) are defined such that under each tab there are 6 corresponding virtual line keys (3 on OBi1032 and 5 on the OBi1022).
  • Page 46: Feature Key Configuration Parameters

    The call-in-focus is selected by the phone automatically according to the following: The latest Ringing call; if multiple available, the latest one • The latest Holding call • Copyright 2010-2015 Obihai Technology, Inc.
  • Page 47: Line Monitor Keys

    For example when the user does not want to be bothered by incoming page, he can temporarily leave the group. The LED color also reflects the current group-joining status as a reminder to the user. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 48: Voice Services

    OBiTALK is a built-in service provided and managed by Obihai. It can be used for technical support as well as free device-to-device calling among OBi devices.
  • Page 49: Service Account Credentials

    2. For other SIP/SP services, the value must be set to no larger than the maximum number of simultaneous calls allowed by the service provider. Basic Incoming Call Handling For each incoming call arriving at the phone from a specific trunk, the phone handles it in the following order: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 50: Basic Outgoing Call Handling

    When only a short number is specified, the phone determines the service to use, where necessary, by going through normal digit map and call routing processing, as explained later in this document. When a full number is specified, the phone uses the number and service as specified without any modification. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 51: Sip/Sp Service

    Note that dynamic address binding through periodic registration is not strictly necessary if the local IP address of the device does not change; the device’s contact address may be statically configured on the Registration Server. Here is a typical REGISTER request generated by the phone: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 52: Third Party Registration

    For example, if = 0.01 and the expires value is 300, then the next renewal goes out 3s before the X_RegistrationMargin expiration time. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 53: Register Final Non-2Xx Response Handling

    OutboundProxy value. In fact, the value should never appear in the SIP requests generated by the phone (unless the OutboundProxy has the same value as the OutboundProxy ProxyServer Copyright 2010-2015 Obihai Technology, Inc.
  • Page 54: Dns Lookup Of Sip Servers

    The phone can also include an empty rport parameter in the Via header of outbound SIP requests if the option ITSP Profile X – SIP:: option is enabled. This parameter is sometimes needed to prompt the server to insert an X_UseRport Copyright 2010-2015 Obihai Technology, Inc.
  • Page 55: Keep Alive Messages

    As such, DEVICE REGISTRATION MUST BE ENABLED in order to use the server redundancy feature. Other SIP requests, such as INVITE or SUBSCRIBE, are sent to the same server that the device currently registers with. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 56: Sip Privacy

    = full privacy requested; the OBi will hide both name and number. name = name privacy requested; the OBi will show the number but hide the name. uri = uri privacy requested; the OBi will show the name but hide the number. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 57: Stun And Ice

    Once ICE is completed successfully, the device will further apply the symmetric RTP concept to determine the peer’s RTP address (i.e. send to the address where the peer’s RTP packets are coming from). Copyright 2010-2015 Obihai Technology, Inc.
  • Page 58: Itsp Driven Distinctive Ringing

    The OBi supports the media loopback draft as described in draft-mmusic-media-loopback-13.txt. The following media loopback features are supported by the OBi device: Loopback modes: loopback-source and loopback-mirror Loopback types: rtp-media-loopback and rtp-packet-loopback Loopback packet formats:: encaprtp, loopbkprimer Copyright 2010-2015 Obihai Technology, Inc.
  • Page 59: A Sip/Sp Configuration Example

    SP1 Service – Credentials AuthPassword 1003 SP1 Service – Credentials X_MyExtension SP3 Service X_ServProvProfile 3409991005 SP3 Service – Credentials AuthUserName c98dfa74{ SP3 Service – Credentials AuthPassword 1005 SP3 Service – Credentials X_MyExtension Phone Settings PrimaryLine Copyright 2010-2015 Obihai Technology, Inc.
  • Page 60: Google Voice™ Service

    Accept the setting of the parameter . The value can be either ITSP Profile X – General:: DTMFMethod or RFC2833. Other values will be reverted to RFC2833. Default is RFC2833. InBand Voice Service Features of the OBi Device. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 61: Obitalk Service

    An administrator such as an ITSP may desire to limit OBiTALK calls just to the Obihai Echo Server. To do this the administrator can change the value of...
  • Page 62: Obibluetooth Service

    OBiBluetooth Service The OBi1000 supports Bluetooth connectivity with either a headset or a mobile phone. While the OBi1062 has built-in hardware support for this function, the OBi1032 requires the user to connect an OBiBT USB dongle to USB Port 2 (note: OBiBT Must NOT be connected to USB Port 1).
  • Page 63: Call Features

    End, Resume, Add to Slow blinking red Conf., Transfer, Blind Transfer Ended Call failed due to various reasons, End (i.e. Remove the Slow blinking green such as invalid number, service not Call) available, called party busy, etc. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 64: Core Call Features

    There are three audio paths for calls on the phone: Handset, Speakerphone, and Headset. The headset audio path further supports 3 devices: RJ9 Headset, 3.5mm Headset, and Bluetooth Headset. Only one audio path can be switched Copyright 2010-2015 Obihai Technology, Inc.
  • Page 65: Off-Hook Dialing

    The Primary Line is the preferred line to use for outgoing calls when the number entered by the user does not include a line-section-prefix (such as **1 or **2). The Primary Line is defined in the parameter Phone Settings:: PrimaryLine which must be one of the following values (case-sensitive): SP1 Service SP2 Service SP3 Service Copyright 2010-2015 Obihai Technology, Inc.
  • Page 66: Explicitly Selecting A Line To Make Call

    ID information in a 1xx response to the INVITE or in an UPDATE request sent to the phone before the call is answered. The phone then updates the name and number display accordingly on the screen. This feature is also referred to Calling Line ID. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 67: Handling Incoming Calls

    Starting a new call by on-hook dialing or calling from speed dial, phonebook, or call history, etc. • Right before carrying out a foregrounding operation, the phone automatically applies the following “backgrounding” operations on all other calls in the system based on their respective call states at that moment: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 68: Call Waiting

    As such the phone applies standard handling of all current calls per Section 4.7 before starting dial tone and popping up a dialog box to let the user enter the transfer target number. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 69: Transfer Signaling

    Connected State and one of them in the Holding State . The following picture shows such scenario with two calls. To start a conference, highlight one of the calls in the Holding State and select the Add to Conf soft-key option. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 70: Local Mixing/Bridging

    SP service or using the same ITSP profile as the conference bridge can be referred to the bridge. For conferees that are referable, the phone keeps them in the conference using local mixing and will be subject to the local Copyright 2010-2015 Obihai Technology, Inc.
  • Page 71: Expanded Call Features

    A soft-switch may have its own special way of letting a phone user invoke auto-answer feature on the called party. For example, FreeSwitch uses the feature code 8+{extension} to signal auto-answer. For example, user can dial 81002 to request extension 1002 to auto-answer the call. Push To Talk Copyright 2010-2015 Obihai Technology, Inc.
  • Page 72: Speed Dial Feature Key

    *This service requires ITSP support. While most ITSP services support this service, Caller ID Blocking is NOT available with Google Voice service at present. If the feature is offered by the phone for the SIP/SP service, it does the following to the outgoing INVITE: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 73: Block Anonymous Call

    OBi configuration MUST include call routing information to let the device know which voice service should be used to forward the call to. The general format of a call forward number is: TK(number) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 74: Call Forward All

    Call Forward On No Answer Number. Must be in SPn Service – Calling CallForwardOnNoAnswerNumber full number format Features SPn Service – Network CallForwardOnNoAnswerRingCount Provided Services SPn Service – Network CallForwardUnconditional Provided Services SPn Service – Network CallForwardOnBusy Provided Services Copyright 2010-2015 Obihai Technology, Inc.
  • Page 75: Call Forward Signaling

    Visual-based Message Waiting Indication will turn on a light and show a voicemail icon on the screen when there is a message waiting. Parameter Group Parameter Description Copyright 2010-2015 Obihai Technology, Inc.
  • Page 76: Multicast Page Groups

    Page Group N PushToTalk N = 1, 2 Page Group N N = 1, 2 Page Group N Codec N = 1, 2 Page Group N PacketSize N = 1, 2 Page Group N RTCPTxInterval Copyright 2010-2015 Obihai Technology, Inc.
  • Page 77: Music On Hold (Moh)

    (a.k.a. coaching or whispering). There can be other variations along these lines. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 78: Single Versus Multiple Blf Event Notification

    Other operations: Barge In, Call Pickup, and Resume, can only be invoked using soft keys from within the Feature Key Item screen of the BLF key. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 79: Blf Operation: Speed Dial

    Key N Service method must be SIP. For example N = 1,2,3… General Syntax: Key N Number [{group}/][{userid ][?][;ext={extension}][;ptt][;spd={speed-dial}] N = 1,2,3… where - {userid} is the userid of the monitored extension; it may be a Copyright 2010-2015 Obihai Technology, Inc.
  • Page 80: Floating Blf Key Assignment

    Enable Call Pickup option for BLF keys associated with this SPn SPn Service – BLF Features X_BlfCallPickup n = 1-6 service Enable Directed Call Pickup option for BLF keys associated with this SPn Service – BLF Features X_BlfDirectedCallPickup n=1-6 SPn service Floating BLF Key Assignment Copyright 2010-2015 Obihai Technology, Inc.
  • Page 81: Sip For Blf

    To notify the call states of a monitored extension, the OBi expects the NOTIFY message body to include a dialog-info XML (Content-Type: dialog-info+xml) that is compatible with RFC4235. Here is an example: <?xml version="1.0" encoding="UTF-8"?> <dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="1" state="full" entity="sip:ObihaiUser2@as.iop1.broadworks.net"> <dialog id="Y2FsbGhhbGYtNjI4MjM4NzU6MA==" direction="recipient"> <state>proceeding</state> <local> Copyright 2010-2015 Obihai Technology, Inc.
  • Page 82: Call Park And Call Pickup

    With this approach, some BLF implementations also include parking slot monitoring when monitoring an extension. Call Park Methods Copyright 2010-2015 Obihai Technology, Inc.
  • Page 83: Call Park Monitor And Call Pickup Methods

    XML document in the message boxy (Content-Type:application/x-broadworks-callpark-info+xml). Here is an example: <?xml version="1.0" encoding="UTF-8"?> <x-broadworks-callpark-info xmlns="http://schema.broadsoft.com/callpark"> <callpark> <parked> <identity display="Alice south"> sip:876601@as.bw.com;user=phone </identity> </parked> </callpark> </x-broadworks-callpark-info> Copyright 2010-2015 Obihai Technology, Inc.
  • Page 84: Shared Line And Shared Call Appearances (Sca)

    This is based on the Bridged Line Appearance draft (draft-anil-sipping-bla-02). The phone accepts subscription to the dialog;sla event package from the state-agent, and also subscribes back the same with the state-agent. The phone and state agent then exchange notifications of share call appearance state updates. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 85: Line Seize

    If successful, the phone will receive a 200 class response for the subscribe method, and also a NOTIFY to indicate that the subscription is active and what the actual expires value of the subscription allowed by the server. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 86: What Happens When A Call Appearance Key Is Pressed

    User is online. This is also known as “available” in some XMPP clients The user is busy and does want to be disturbed. This is also known as “busy” in some XMPP clients Away The user has stepped away from the computer momentarily Copyright 2010-2015 Obihai Technology, Inc.
  • Page 87 The user can edit or remove an old status message, or add new ones. The user can also select a different message from the list or clear the current status by Copyright 2010-2015 Obihai Technology, Inc.
  • Page 88: Expanded Buddy List And Groups

    PC, tablet, smart-phone, etc. For example Google Voice users can use a Gmail client to change the buddy list. BroadSoft users can use the BroadTouch Copyright 2010-2015 Obihai Technology, Inc.
  • Page 89: Presence Monitor

    BYE request is displayed in a separate pop up window at the end of the call. There is no configuration for this feature. BroadSoft Call Center Features (SIP only.) This is a suite of features to support call center applications with a BroadSoft soft-switch. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 90: Disposition Code

    If enabled, the phone starts a subscription to the x-broadworks-hoteling event Services:: Hoteling package in the context of a SP service, right after the first successful registration with the SIP Proxy Server. The expires Copyright 2010-2015 Obihai Technology, Inc.
  • Page 91: Emergency Calls

    OBi1000 after a series of redirections, it may include a history of all the diversion headers (with the latest one appearing first). The OBi1000 will show the call diversion history in the call item of the Calls App, if available. There is no configuration for this feature. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 92: Broadsoft As-Feature-Event Features

    The only way of access from the phone is by going through the Net Services app. The phone allows the user to get and change the setting of this feature on the server; the setting is submitted to the server with a subscribe request and stored on the server. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 93: Call Forward No Answer

    “Unavailable”; the agent must also enter one of the valid unavailable-reason codes (such as 11) that are defined by the Call Center admin. While “Unavailable” or “Wrapping Up”, the agent presses the key once to become “Available”. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 94: Security Classification

    The username to authenticate to the XSI server with. If X_XsiUserName not specified (blank), the phone forms the user name as: {sip-userid}@{sip-domain} where {sip-userid} is the SIP Account User ID that is used for SIP Copyright 2010-2015 Obihai Technology, Inc.
  • Page 95: Network Directories

    The network call logs consist of four logs: All, Missed, Received, and Outgoing. The log data are stored entirely on the server and are downloaded to the phone when the user invoke this function from the phone. Please consult BroadSoft on how to manage these call logs on the server side. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 96: Broadworks Anywhere

    Call Forward Always To make this function available on the phone, you must enable the option SPn Service – Network Provided . This feature is similar to the CallForwardUnconditional feature that is available Services:: CallForwardAlways Copyright 2010-2015 Obihai Technology, Inc.
  • Page 97: Call Forward Busy

    . This feature is similar to the DoNotDisturb feature that is available natively on the phone DoNotDistrub (per line). To use the version that is provided by the soft-switch, the administrator should disable the corresponding feature on the phone to avoid ambiguity. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 98 Do Not Disturb. Set the Service parameter of the key • to the SP service that provides this feature The user can enable/disable this feature from the GUI; the setting is stored on the server. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 99: Phone Gui Customization

    A skin is specified at the lowest level with a special (Obihai Proprietary) XML file with its own set of icons. In addition to look and feel, the XML file also dictates, among many other things, What menu entries are presented and in what order;...
  • Page 100: Soft Key Set Customization

    Without the label attribute specified the default label of the soft key will be used. Some soft keys that have an on/off (or enabled/disabled or yes/no) state offer a label1 option that is used when the underlying function is in the “on” state. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 101: Assignable Soft Keys

    - name: the caller name corresponding to the speed dial number - number: the speed dial number, which can be full or simple - ptt: (no value) enable Push-To-Talk option Example: sd;label=”Echo Test”; number=**9222222222 Call the entered number Dialing, dial Dial OnDialing Copyright 2010-2015 Obihai Technology, Inc.
  • Page 102 Park the selected call against the current CallConnected, park Park extension CallHolding Send the call to mobile phone. Only applicable to Call is not on CallConnected, tomobile Send To calls on OBiBluetooth service OBiBluetooth Service CallHolding Copyright 2010-2015 Obihai Technology, Inc.
  • Page 103: Soft Key Set Parameters

    Call is holding. Default is IP Phone – Soft Keys – CallHolding Soft Key Sets end,resume,add2conf,conf,transfer,park,dispcode,escal ate,trace,rec.start,rec.stop,rec.pause,rec.resume,tom obile Incoming call ringing. Default is IP Phone – Soft Keys – Ringing Soft Key Sets answer,reject,ignore Copyright 2010-2015 Obihai Technology, Inc.
  • Page 104: Line Key Window Customization

    Textual information to show on Text Line 1 area during a call Customization – Call Appearance IP Phone – Feature Key TextLine2InCall Textual information to show on Text Line 2 area during a call Customization – Call Appearance Busy Lamp Field Copyright 2010-2015 Obihai Technology, Inc.
  • Page 105 = number, displayLabel, or displayNumber $call.number Call peer’s Number $call.name Call peer’s Name $value For BLF, this is number of calls currently active on the monitored entity. The value is {blank} for other functions Copyright 2010-2015 Obihai Technology, Inc.
  • Page 106: Led Pattern Customization

    IP Phone – LED Settings – Seized SCA State IP Phone – LED Settings – Trying SCA State IP Phone – LED Settings – PeerRinging SCA State IP Phone – LED Settings – Connected Copyright 2010-2015 Obihai Technology, Inc.
  • Page 107: Blf State

    WrappingUp ACD Agent State IP Phone – LED Settings – ServiceDown ACD Agent State Presence State For feature key that is assigned the function Presence Monitor. The LED reflects the presence of the monitored entity. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 108: Feature Key State

    LED pattern when the feature is enabled. Feature Key State For feature key assigned the function Do Not Ring. This is the IP Phone – LED Settings – DoNotRingDisabled LED pattern when the feature is disabled. Feature Key State Copyright 2010-2015 Obihai Technology, Inc.
  • Page 109: Vmwi Lamp

    Describe whether the LED should blink with the given pattern IP Phone – LED Settings – Ringing when the phone is ringing. Note that if the pattern is blank, VMWI Lamp ringing will not affect the VMWI Lamp Copyright 2010-2015 Obihai Technology, Inc.
  • Page 110: Gui Menu Customization

    Select the Language of the displayed text on the phone screen timeFormat Select the format of the time display on the phone screen dateFormat Select the format of the date display on the phone screen Copyright 2010-2015 Obihai Technology, Inc.
  • Page 111: Settings Menu Item Ids

    Show Side Car 2 connection status and launch Side Car 2 Settings Menu voice Launch Voice Services Settings Menu admin Show Administrative Settings Menu login Login or logut administrative mode Product Info Menu Item IDs Preferences Menu Description Copyright 2010-2015 Obihai Technology, Inc.
  • Page 112: Phone Customization Data

    480Wx272H. JPEG, PNG, BMP, and GIF files are the acceptable file formats. All the pictures stored in this folder will be made available to be selected by the user as background picture (i.e. wall paper) on the phone screen. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 113: Text Fonts Customization

    LibreCaslonText-Italic.ttf opensans OpenSans-Regular.ttf opensans-bold OpenSans-Bold.ttf opensans-italic OpenSans-Italic.ttf opensans-bold-italic OpenSans-BoldItalic.ttf quattrocento Quattrocento-Regular.ttf quattrocento-bold Quattrocento-Bold.ttf terminal-dosis TerminalDosis-Regular.ttf terminal-dosis-bold TerminalDosis-Bold.ttf In addtiion, there are four more built-in fonts: ptsans, ptsans-bold ptsans-italic, ptsans-bold-italic, Font Sample aleo aleo-bold aleo-bold- italic Copyright 2010-2015 Obihai Technology, Inc.
  • Page 114 -bold terminal- dosis terminal- dosis-bold ptsans ptsans-italic ptsans-bold ptsans-bold- italic Copyright 2010-2015 Obihai Technology, Inc.
  • Page 115: Language Customization With Dictionary Files

    Conferencia" mode="i"/> <item key="disp-code" value="Código Disposición" mode="i"/> <item key="DND" value="No Molestar" mode="i"/> <item key="DNR" value="No Suena" mode="i"/> <item key="HOLD" value="En Espera" mode="i"/> <item key="hoteling" value="Hoteling" mode="i"/> <item key="acd" value="ACD Agent State" mode="i"/> Copyright 2010-2015 Obihai Technology, Inc.
  • Page 116 Headset" value="RJ9 Auricular" mode="i"/> <item key="3.5mm Headset" value="3.5mm Auricular" mode="i"/> <item key="BT Headset" value="BT Auricular" mode="i"/> <!-- Call Forward --> <item key="Destination Number" value="Número de Destino" mode="i"/> <item key="Voice Service" value="Servicio de Voz" mode="i"/> Copyright 2010-2015 Obihai Technology, Inc.
  • Page 117 Config. del Admin." mode="i"/> <item key="Unlock Admin Settings" value="Desbloquear Ajustes del Admin." mode="i"/> <!-- Network --> <item key="Network Settings" value="Ajustes de la Red" mode="i"/> <item key="Addressing Type" value="Addressing Type" mode="i"/> <item key="IP Address" value="Direccion IP" mode="i"/> Copyright 2010-2015 Obihai Technology, Inc.
  • Page 118 <item key="Reboot" value="Reiniciar" mode="i"/> <item key="End" value="Final" mode="i"/> <item key="Hold" value="Espera" mode="i"/> <item key="Resume" value="Resumen" mode="i"/> <item key="Add to Conf" value="Unir a Conferencia" mode="i"/> <item key="Conference" value="Conferencia" mode="i"/> <item key="Park" value="Aparcar" mode="i"/> Copyright 2010-2015 Obihai Technology, Inc.
  • Page 119 <item key="Cancel" value="Cancelar" mode="i"/> <item key="Paste" value="Pasar" mode="i"/> <item key="New Folder" value="Nuevo Folder" mode="i"/> <item key="Close" value="Cerrar" mode="i"/> <item key="OK" value="OK" mode="i"/> <item key="Replace" value="Reemplazar" mode="i"/> <item key="Add As New" value="Agragar Como Nuevo" mode="i"/> Copyright 2010-2015 Obihai Technology, Inc.
  • Page 120 Extensión" mode="i"/> <item key="Disposition Code" value="Disposicion de Codigo" mode="i"/> <item key="Forward All Number" value="Remitir Todo Número" mode="i"/> <item key="Unavailable Reason Code" value="No disponible Código de Motivo" mode="i"/> <item key="Enter Query" value="Entrar Consulta" mode="i"/> Copyright 2010-2015 Obihai Technology, Inc.
  • Page 121 Conference Bridge failed" value="Llamada al Puente Conferencia fallado" mode="i"/> <item key="Conference Bridge ended unexpectedly" value="Puente Conferencia terminó inesperadamente" mode="i"/> <item key="Last Call Total Charges" value="Gasto Total de la ultima llamada" mode="i"/> <!-- Network directory --> Copyright 2010-2015 Obihai Technology, Inc.
  • Page 122 “Preference/Language” in the phone GUI. On the phone configuration web page the value for the Language parameter (under Preferences) is just a string and must be set to one of User Settings – User the available language names. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 123: Phone Book Pictures

    If the MD5 checksum of the downloaded data packages does not match the configured value, the package will be dropped and no data update will be performed. Otherwise, the phone install the downloaded data files into the corresponding folders and then restarts (warm reboot). Copyright 2010-2015 Obihai Technology, Inc.
  • Page 124: Internal Data Storage Paths For User Preferences Settings

    Try Both (Optional) Username for authentication if uses the scheme Username DownloadURL http:// or https:// (Optional) Password for authentication if uses the scheme Password DownloadURL http:// or https:// Internal Data Storage Paths for User Preferences Settings Copyright 2010-2015 Obihai Technology, Inc.
  • Page 125 URL. If a URL is specified in the value, it must start with http:// https:// the phone will download Copyright 2010-2015 Obihai Technology, Inc.
  • Page 126 If a parameter value is to specify the filename of an internally stored data file, the full internal path must be specified. For examples: User Settings – User Preferences BackgrounPicture /scratch/phone/backgnd/CherryBlossom.png DefaultRingtone User Settings – User Preferences /data/ringtones/Office A.wav Copyright 2010-2015 Obihai Technology, Inc.
  • Page 127: Obiphone Xml Applications

    As it is typically not feasible for the App Server to send HTTP requests to the phone, OBi1000 only accepts server pushed XML via SIP NOTIFY requests sent to it over one of the enabled SPn service channel. The SIP NOTIFY must have the Event: obixml with the Content-Type: application/obixml. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 128: Xml App Development

    XML App Development Please refer to the document “OBiPhone XML Application Development Guide” for details on OBiPhone XML syntaxes and and app samples. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 129: Auto Attendant

    3 on the AA menu. Note that $1 can only be used as part of a substitution element in the digit map; it must not be used for matching elements since its value is unknown. Automated Attendant: AA Option Default AA Announcement What Happens Next: Press 1 to continue this call. Ring the phone Copyright 2010-2015 Obihai Technology, Inc.
  • Page 130: User Recorded Prompts

    Prompt Be Played Welcome to OBi Attendant Once, at the beginning when the AA starts Welcome Invalid PIN After user enters an invalid PIN InvalidPin Enter PIN Prompts user to enter a valid PIN EnterPin Copyright 2010-2015 Obihai Technology, Inc.
  • Page 131 Prompts user to enter a valid number after option 2 or option EnterNumber 3 is selected by the user Thank you for choosing Obihai When user presses * or # key to leave the AA Technology. Goodbye. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 132: Voice Gateways And Trunk Groups

    Only trunks can be added to a trunk group. These include: PP, SP1 – SP6, BT, VG1, VG2, …, VG8, TG1, TG2, … TG4. Note that a TG may include another TG (that is, TG can be recursive). However, you must make sure this does not result in infinite recursion. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 133: Ldap

    LDAP version 2 and will be ignored if version 2 is selected SASL Parameters (not applicable for LDAP version 2) IP Phone – LDAP – SASLenable Enable SASL authentication. If disabled, the phone will only use Simple Copyright 2010-2015 Obihai Technology, Inc.
  • Page 134: Client Authentication

    *For more informations on each of these SASL mechanisms, please check for example http://www.openldap.org LDAP Directory Search Application The LDAP application on the phone may be invoked either from the Main Menu or with a soft key. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 135: Search Fields

    First Name (givenName) Tel Num (telephoneNumber) Mobile Num (mobile) Home Num (homePhone) One of more of these search fields may be specified per query; all the search criteria are AND’d together to form the search filter. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 136 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 137: Ip Phone Settings

    The default service route access codes are defined as: ** 1 for SP1 • ** 2 for SP2 • ** 3 for SP3 • ** 4 for SP4 • ** 8 for OBiBluetooth • Copyright 2010-2015 Obihai Technology, Inc.
  • Page 138: Network Directory

    This group is used for the configuration of the 24 (12 on the OBi1032) (Virtual) Line Keys as Feature Keys Programmable Keys This group is used for the configuration of the 8 Programmable Keys as Feature Keys Side Car 1 and Side Car 2 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 139 Each group is used for the configuration of the 16 Side Car keys as Feature Keys Copyright 2010-2015 Obihai Technology, Inc.
  • Page 140: Audio Codec Profiles

    For codecs with the same priority setting, the codec appears first on the codec profile web page will be considered as higher priority. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 141: Tone Patterns

    Field - 3/4/5/6 share the same definition, and each field describes one single cadence segment. Together 4 fields form a macro-segment, which will be repeated until tone playback expires. The expression is a string of numeric values with the special notation '/', '(', ')' and ','. It has a complete format as below: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 142: Tone Examples

    2 seconds, then followed by 1.5 seconds silence. The cadence operates repeatedly for 4 seconds. Tone Examples: With these examples, we will show the interpretation of a few common tone patterns: Dial Tone: DIAL, "350-18,440-18" Copyright 2010-2015 Obihai Technology, Inc.
  • Page 143: Stutter Tone

    Stutter dial tone is generated from a mixture of two frequency components: 350 Hz at -18 dBm and 440 Hz at -18 dBm. The expiration time is exact 10 seconds. It has two cadence segments. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 144 The first segment: includes only one on-off sections, on 0.1 second and off 0.1 second, and on-off repeats for 0.6 second. The second segment: include one on-off section, and has infinite repeating time and infinite tone active time. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 145: Ringtones And Ring Patterns

    Others: Normal ring active time (up to 3 decimated digits) off_0/1/2/3: The ring inactive time in seconds Negative value: Not allowed No value: Infinite ring inactive time Others: Normal ring inactive time (up to 3 decimated digits) Example: 4(.3+2.34,2+1.5) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 146 The above example illustrates a ringing tone comprised of two segments. Ringing is active for 0.3 seconds, followed by 2.34 seconds of silence, then ringing for 2 seconds, and followed by 1.5 seconds of silence. The above cadence operates repeatedly for 4 seconds. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 147: Star Code Profiles

    $LBP1 = Loopback RTP packets once in the next call $CDM1 = Codecs to enable in the next call (temporarily overriding any codec preferences in device configuration). Each bit of its value represents one audio codec: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 148: Star Code Script Actions (Act)

    = a descriptive name of the function of this star code, such as Call Forward Unconditional action1, action2, … = a valid action with parameters Actions are carried out one-by-one in the order as specified in the script. Restrictions: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 149: Star Code Script Examples

    *04, Request peer device to loopback RTP packets in the next outbound call *05, Tell device to periodically redial the last called number until the called party rings or answers *06, Cancel the last repeat dial request Copyright 2010-2015 Obihai Technology, Inc.
  • Page 150 ∞ Note: Be careful with the Speed Dial Set-Up as this will conflict with the Speed Dials set-up on the OBiTALK portal. The Speed Dials that are set-up on the OBiTALK portal will always overwrite anything set-up via the phone connected to the OBi. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 151: User Settings

    8, and the user can dial 8*14085551234 to call 14085551234 using the given gateway. Note: At the present time, only gateways that are accessed with an OBi number can be used this way. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 152: Call Routing

    In this document we refer to the Phone and AA as endpoints. Like the trunks, each endpoint is represented by a 2-letter abbreviation and a 1-based instance identifier: PH = The Phone AA = The Auto Attendant Copyright 2010-2015 Obihai Technology, Inc.
  • Page 153: Call Routing - The Obi Way

    If you are not familiar with how digit maps work yet, please read the Digit Map Configuration Section in this document first. You can also read the OBi-DigitMap Call Route Tutorial document that is available for download from www.obihai.com/docs-downloads Inbound Call Route Configuration Every trunk has a corresponding in the OBi device configuration.
  • Page 154 Caller-list in a peering object can be empty. It implies the caller-list @|?, meaning any caller number including anonymous. The succeeding ‘>’ cannot be omitted if caller-list is empty but not the callee-list More notes on the arg, cid, and target objects: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 155: Outbound Call Route Configuration

    Note that the curly braces may be omitted if there is only one rule in the route. The OR operator is NOT part of the parameter syntax; it is used here to separate alternative values only. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 156 Remember this fact when crafting your own OutboundCallRoute Examples: OutboundCallRoute {SP1} {:SP1} {@:Sp1} (all equivalent) This rule says: Make all calls using SP1 Service, without any caller-id spoofing or digit transformation Copyright 2010-2015 Obihai Technology, Inc.
  • Page 157 . Remove the **8 prefix from the resulting number before making the call DigitMap Use the OBiTALK Service to call all numbers that start with **9 and subsequent digits matching OBiTALK Service’s . Remove the **9 prefix from the resulting number before making the call DigitMap Copyright 2010-2015 Obihai Technology, Inc.
  • Page 158: Digit Map Configuration

    The “lowercase x” – x – wildcard matches any digit from 0-9 It is important to note that x is CASE SENSITIVE. Example: If we consider phone numbers within a specific area code, all of the same length, we can write a rule Copyright 2010-2015 Obihai Technology, Inc.
  • Page 159 London number range where each number can take the form of 020 3xxx xxxx, 020 7xxx xxxx or 020 8xxx xxxx – while we could write each of these as individual rules, it is tidier to represent them as follows: 020 [378]xxx xxxx Copyright 2010-2015 Obihai Technology, Inc.
  • Page 160 If we want to add to the start of a dialed number, for example to add 02 to the start of an 8-digit number, we would write: <02>xxxx xxxx or <:02>xxxx xxxx S, S0, S1 … S9 Digit Timer Copyright 2010-2015 Obihai Technology, Inc.
  • Page 161 Let’s consider one of the OBi’s default digit map rules that directs a call preceeded by **2 to SP2. We want to take all the digits after **2 to be matched with SP2’s digit map. To do this we write our rule **2(Msp2) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 162 Brampton area in the UK that has 4 and 5 digit local numbers. Rather than using two rules in our digit map such as (…|xxxx|xxxxx|…) to match the local numbers, we can write a more elegant matching rule as follows: xxxxx? Copyright 2010-2015 Obihai Technology, Inc.
  • Page 163 ( ) and with each rule separated by a | bar as follows: (<1408> xxx xxxx | @. 408 890 6000 | xx.<#> | !08[47]x. | !09x.) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 164: Matching Against Multiple Rules In Digit Map

    Here are some more examples: Consider the simple digit map xxxx). As soon as 7 digits are entered, the DMP returns a complete (<1408>xxx number by prepending the accumulated digits with 1408. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 165: Forcing Interdigit Timeout With The Hash/Pound (#) Key

    – cw10 = Call Waiting Tone 1-10, respectively di = Dial Tone di2 = Second Dial Tone fb = Fast Busy Tone ho = Holding Tone od = Outside Dial Tone pr = Prompt Tone Copyright 2010-2015 Obihai Technology, Inc.
  • Page 166: Change Interdigit Long Timer Dynamically After Partial Match

    <a>,<b>,<c>,<d> is a 1-3 digit pattern in the range 1–255 that identifies one byte of an IP address. The dialed number will be translated into <user-id>@<a>.<b>.<c>.<d> and <user-id>@<a>.<b>.<c>.<d>:<port> respectively. Here are some examples: 1234*192*168*15*113 maps to 1234@192.168.15.113 123456*192*168*15*180*5061 maps to 123456@192.168.15.180:5061 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 167: Administrative Features

    Backing the current configuration to restore it later (or apply it to another phone) Auto Provisioning OBiTALK Provisioning Using OBiTALK portal as the provisioning server ITSP Provisioning Using the ITSP’s provisioning system for provisioning the phones Customization Data Auto Update Copyright 2010-2015 Obihai Technology, Inc.
  • Page 168: Customization Data Package

    Periodically = Download from DownloadURL on system start, and then periodically at the interval specified in the Interval parameter Note: First download on system start will be performed after firmware update and configuration provisioning are complete Copyright 2010-2015 Obihai Technology, Inc.
  • Page 169 SRV Record Only Try Both DnsSrvPrefix Choices are: No Prefix No Prefix With Prefix Try Both Username Optional Username for authentication if URL scheme is http:// Password Optional Password for authentication if URL scheme is http:// Copyright 2010-2015 Obihai Technology, Inc.
  • Page 170: Device Web Page And Configuration Parameter Reference

    CertificateStatus Indicate if a device certificate is installed on the Installed unit CustomizationStatus Indicate if this device is a customized unit Generic OBiBT Dongle Status (VoiceService.1.X_BT.1.Stats.) Status Copyright 2010-2015 Obihai Technology, Inc.
  • Page 171: Reboot Reason Codes

    Call Status of each call is only available during the lifetime of the call. It is removed as soon as the call is ended. The Call Status page shows a number of running call statistics and state parameters for each active call currently in progress. The following information and statistics are shown for each call: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 172: Sp Services Statistics

    Total RTP packets sent on this line PacketsReceived Total RTP packets received on this line BytesSent RTP payload bytes sent for this line BytesReceived RTP payload bytes received for this line PacketsLost Number of RTP packets lost on this line Copyright 2010-2015 Obihai Technology, Inc.
  • Page 173: Obiwifi Configuration Web Page And Parameter Reference

    “Add a Network” link. The “Manage Networks” link takes you back to the WiFi Settings device page, whereas the “Scan For Networks” link reloads this page in order to rescan for the access points in the neighborhood. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 174: System Management Parameters

    DHCP server when DHCP is also enabled. If AddressingType is set to Static, the device only uses DNSServer1 and DNSServer2 for DNS lookup. It will try up to 5 DNS servers when attempting to resolve a domain name. DNSServer1 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 175 LocalTimeZone Local time zone. Available choices are: GMT-08:00 GMT-12:00(Int'l Dateline West) GMT-11:00(Samoa) GMT-10:00(Hawaii) GMT-09:00(Alaska) GMT-08:00(Pacific Time) GMT-07:00(Mountain Time) GMT-06:00(Central Time) GMT-05:00(Eastern Time) GMT-04:00(Atlantic Time) GMT-03:30(Newfoundland) GMT-03:00(Buenos Aires,Greenland) GMT-02:00(Mid-Atlantic) GMT-01:00 GMT+00:00(London,Lisbon) GMT+01:00(Rome,Paris,Madrid) GMT+02:00(Athens,Cairo) GMT+03:00(Moscow,Baghdad) GMT+04:00(Abu Dhabi) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 176 Name=R,R,R,... where Name represents the domain name to be resolved locally, and has the format prefix+domain (such as machine.sip+obihai.com). Everything after ‘+’ is considered as the domain to be appended to the host field in each R Copyright 2010-2015 Obihai Technology, Inc.
  • Page 177: Auto Provisioning Parameters

    Periodically = Check for f/w upgrade from FirmwareURL on system start, and then periodically at the interval specified in the Interval parameter Time Of Day = Download from ConfigURL once a day at the time specified in the TimeofDay parameter Copyright 2010-2015 Obihai Technology, Inc.
  • Page 178 (i.e., equivalent to setting Method to System Start) The time during the day at which to execute ConfigURL is the TimeofDate 00:00+30 Method is set to “Time Of Day”. It must be specified in the format: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 179 Device MAC address, such as 9CADEF000000 MACC Device MAC address with colon, such as 9C:AD:EF:00:00:00 Device MAC address lower case, with colon, such as 9c:ad:ef:00:00:00 Firmware version, such as 1.0.3.1626 Hardware version, such as 2.8 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 180: Zero-Touch, Massive Scale Remote Provisioning

    Enable IVR for local configuration true Password IVR access password (must be all digits) Syslog (X_DeviceManagement.Syslog.) Server IP address of the Syslog Server where the device sends syslog debug messages to. If the value is blank, syslog is disabled Copyright 2010-2015 Obihai Technology, Inc.
  • Page 181: Device Update Web Page

    To restore an AA prompt file onto an OBi, do it exactly like a firmware upgrade via the web browser but provide the device with the prompt file instead of a firmware file. The OBi can detect from the file header that you are trying to Copyright 2010-2015 Obihai Technology, Inc.
  • Page 182: Backup Configuration

    General ITSP Settings (VoiceService.1.VoiceProfile.k.), k = 1 – 6 for X = A – F, respectively Human-readable string to identify the profile Name instance. Maximum Length = 127 characters Choose among the following list of signaling protocols SignalingProtocol for this ITSP: Copyright 2010-2015 Obihai Technology, Inc.
  • Page 183: Itsp Profile X - Sip Web Page (X = A, B, C, D, E, F)

    SIP (VoiceService.1.VoiceProfile.k.SIP.), k = 1 – 6 for X = A – F, respectively ProxyServer Host name or IP address of the SIP proxy server ProxyServerPort Destination port to connect to the SIP server 5060 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 184 TimerG Value of SIP timer G in ms TimerH Value of SIP timer H in ms 32000 TimerI Value of SIP timer I in ms 5000 TimerJ Value of SIP timer J in ms 32000 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 185 NTP X_InsertRemotePartyID Enable the device to include a Remote-Party-ID header in true its outbound SIP INVITE to indicate to the ITSP the caller’s preferred privacy setting (either full or none) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 186 BLF subscription Expires value 3600 The signaling method to use for shared line/share call X_ShareLineMethod call-info appearances. The following choices are supported: call-info dialog;sla dialog;ma X_CallInfoSubscribeExpires Call-Info subscription Expires value 3600 X_BWCallParkSubscribeExpires Call-Park subscription Expires value 3600 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 187 Enable the use of tel: in outbound SIP Request-URI and TO- false X_CallWaitingIndication Choices are: false Alert-Info X_DiscoverPublicAddress Enable this option to let the OBi use the public IP address true and port it has discovered as its SIP Contact address Copyright 2010-2015 Obihai Technology, Inc.
  • Page 188 X_DirectedCallPickupMethod Feature Code X_ShareLineMethod call-info X_BLFSubscribeExpires 3600 X_BWCallParkSubscribeExpires 3600 X_BW_CallCenterSubscribeExpires 3600 X_BWHotelingSubscribeExpires 3600 X_ASFeatureEventSbuscribeExpires 3600 X_LineSeizeSubscribeExpires Feature Codes (VoiceService.1.VoiceProfile.k.X_FeatureCode.), k = 1 – 6 for X = A – F, respectively DirectedCallPickup CallPickup BargeIn Park Copyright 2010-2015 Obihai Technology, Inc.
  • Page 189: Itsp Profile X - Rtp Web Page (X = A, B, C, D, E, F)

    PHONE port. The ringing pattern will be taken from the given profile. Choices are A, or B X_CodecProfile Select a Codec Profile for all calls on this service. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 190 'keep-alive' event will be used with NOTIFY user parameter is optional; if not specieifed, the request-uri will not have a userid, and the TO header field will use the same userid as the FROM Copyright 2010-2015 Obihai Technology, Inc.
  • Page 191 The SIP REGISTER sent by the OBi to the ITSP on this trunk will indicate if the user wants to sign on (and therefore takes over the incoming calls for this account). This feature is only applicable if Copyright 2010-2015 Obihai Technology, Inc.
  • Page 192 2) Change UserAgentDomain to users.myitsp.com, then AOR = 4089991123@users.myitsp.com 3) Change URI to bobdylan, then AOR = bobdylan@users.myitsp.com 4) Change URI to bobdylan@superusers.myitsp.com, then AOR = bobdylan@superusers.myitsp.com Note: In all cases, device uses AuthUserName and AuthUserPassword to compute authorization if Copyright 2010-2015 Obihai Technology, Inc.
  • Page 193 Maximum Length is 127 characters. Note: It is possible for a user to set this parameter from the phone using a Star Code CallForwardOnNoAnswerEnable Enable call forwarding of all incoming calls when the call false Copyright 2010-2015 Obihai Technology, Inc.
  • Page 194 Limit on the call duration in seconds for all outbound calls that are bridged from the same or another trunk. A blank or 0 value implies the call duration is not limited. X_AcceptDialogSubscription Enable the device to accept SUBSCRIBE to this trunk’s false Copyright 2010-2015 Obihai Technology, Inc.
  • Page 195 BroadWorksAnywhere false BuddyList false CallCenter false CallForwardAlways false CallForwardBusy false CallForwardNoAnswer false CallLogs false CallPark false CallParkStatus false CallPickup false CallRecording false CallTrace false Directory false DispositionCode false DoNotDisturb false Escalation false Executive false Copyright 2010-2015 Obihai Technology, Inc.
  • Page 196: Obitalk Service Configuration

    Ring Profile. Valid choices are 1-10 CallOnHoldRing Pattern to ring PHONE port when holding a call on this trunk that has been connected to the PHONE port. Typically Copyright 2010-2015 Obihai Technology, Inc.
  • Page 197 Directory number to forward all incoming calls on this service when the device is busy. Maximum Length is 127 characters. Note: It is possible for a user to set this parameter from the phone using a Star Code Copyright 2010-2015 Obihai Technology, Inc.
  • Page 198 (versus 2-stage dialing via the Auto-Attendant). Since the caller is not able to enter a PIN in such cases, an automated method based on signaling protocol must be used to authenticate the caller if authentication is required. OBi Copyright 2010-2015 Obihai Technology, Inc.
  • Page 199: Auto Attendant Web Page

    This Digit map serves to restrict the numbers that can <00:$1>|[0-8]| be dialed or called via this AA option. **1(Msp1)| See OBi Call Routing and Digit Map Section for a description of the **2(Msp2)| syntaxes to specify a digit map. **3(Msp3)| **4(Msp4)| **8(Mbt)| **9(Mpp)| Copyright 2010-2015 Obihai Technology, Inc.
  • Page 200 PIN code to make a call (must be all digits). Maximum Length = 15 PIN3 PIN code to make a call (must be all digits). Maximum Length = 15 PIN4 PIN code to make a call (must be all digits). Maximum Length = 15 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 201: Gateways And Trunk Groups Web Page

    OBi110 is: sp1,sp2 and for OBi202 is: sp1,sp2,sp3,sp4 For other TG, the default is (blank) DigitMap Digit map associated with this trunk group. It can be referenced For TG1, the default is as (Mtgn) (1xxxxxxxxxx|<1>[2-9] xxxxxxxxx|011xx.|xx.) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 202: Obibluetooth Web Page

    Read-Only. Indicate if the OBiBT on this channel is false currently discoverable ScanForDevices false PreferredPairedDevice Select the preferred BT device when more than None one paired devices are in range PairedDeviceN Read-only. The name of the external paired BT device. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 203: Ip Phone Settings

    This parameter indicates to the device which voice service is considered as the primary line when dialing out from the PHONE port. Available choices are: SP1 Service (code = sp1) SP2 Service (code = sp2) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 204 (cases 1 and 2). ConferenceCallEnable Enable 3-way Conference Call w/ local audio true mixing. Conference Call, if enabled, is initiated by Copyright 2010-2015 Obihai Technology, Inc.
  • Page 205 AnonymousCallEnable CallForwardUnconditionalEnable CallForwardUnconditionalNumber CallForwardOnBusyEnable CallForwardOnBusyNumber CallForwardOnNoAnswerEnable CallForwardOnNoAnswerNumber CallForwardOnNoAnswerRingCount JoinPageGroup1 JoinPageGroup2 AutoAnswerEnable ToneProfile Select a Tone Profile for call progress tone generation. Choices are A, or B StarCodeProfile Select a Star Code Profile for interpreting Star Copyright 2010-2015 Obihai Technology, Inc.
  • Page 206 (active) when it was ended Network Directory (VoiceService.1.Phone.NetDir.) Enable Name VoiceService Buddy List (VoiceService.1.Phone.BuddyList.) Enable Name MyPresence MyStatus VoiceService MyStatusHistory User Preferences Settings (VoiceService.1.Phone.SoftKeys.) CallFowardUnconditionalFeatureProvide DoNotDisturbFeatureProvider AnonymousCallFeatureProvider AnonymousCallBlockFeatureProvider MessageStatusFeatureProvider Timers (VoiceService.1.Phone.Timer.) HookFlashTimeMax HookFlashTimeMin Copyright 2010-2015 Obihai Technology, Inc.
  • Page 207: Line Keys

    Key n (VoiceService.1.Phone.ProgKey.n.), n = 1 – 8 Function Service Number Name Group Side Car m, m = 1, 2 Parameter Description Default Setting Status (VoiceService.1.Phone.SideCar.m.) Connected Side car connection status. Key n (VoiceService.1.Phone.SideCar.1.Key.n.), n = 1 – 16 Function Service Number Copyright 2010-2015 Obihai Technology, Inc.
  • Page 208: Led Settings

    O1000,G1000 SCA (VoiceService.1.Phone.LED.SCA.) Seized R150,X150 Trying PeerRinging Connected Held G500,X500 PrivateHeld R500,X500 Ringing R50,X50 ServiceDown BLF (VoiceService.1.Phone.LED.BLF.) Idle CallParked R100,X1000 Ringing R50,X50 Busy Holding R500,X500 ServiceDown Presence (VoiceService.1.Phone.LED.Presence.) Offline Online Busy Away G500,X500 ExtendedAway R500,X500 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 209 AnonymousCallBlockEnabled AnonymousCallBlockDisabled AutoAnswerIntercomEnabled AutoAnswerIntercomDisabled CallForwardEnabled CallForwardDisabled CallForwardServiceDown CallParkedYes CallParkedNo CallParkMonitorSErviceDown CallWaitingEnabled CallWaitingDisabled DoNotDisturbEnabled DoNotDisturbDisabled DoNotDisturbServiceDown DoNotRingEnabled DoNotRingDisabled ExecFilterEnabled ExecFilterDisabled ExecFilterServiceDown ExecAssistEnabled ExecAssistDisabled ExecAssistDivertOn R100,X500 ExecAssistServiceDown HotelingGuestLoggedOn HotelingGuestLoggedOff HotelingServiceDown NewMessagesWaitingYes NewMessagesWaitingNo MWIServiceDown PageGroupJoined PageGroupLeft PageGroupMeTaling R500,X500 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 210: Soft Key Sets

    XferConnected ConfTrying end,,conf.now ConfRinging end,hold,resume,conf.now ConfConnected Codec Profiles Codec Profile X Web Page (X = A, B) Parameter Description Default Setting G711U Codec (VoiceService.1.VoiceProfile.1.Line.n.Codec.List.1.), n = 1, 2 for X = A, B respectively Copyright 2010-2015 Obihai Technology, Inc.
  • Page 211 G726R16 Codec (VoiceService.1.VoiceProfile.1.Line.n.Codec.List.5.) , n = 1, 2 for X = A, B respectively Codec Codec Name G726-16 Bit rate in bits/sec BitRate 16000 Note: Informational only; not configurable Enable Enable this codec true SilenceSuppression Enable silence suppression for this codec false Copyright 2010-2015 Obihai Technology, Inc.
  • Page 212 Telephone Event ( Codec Codec Name for this RTP event, as used in SDP telephone-event Enable Enable this codec true PayloadType Dynamic Payload type to be used for RFC2833 telephone (DTMF) events. Valid range is 96-127 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 213: Tone Profiles

    Stutter Dial Tone (VoiceService.1.VoiceProfile.n.Tone.Description.8.) , n = 1, 2 for X = A, B respectively ToneName Stutter Dial Tone TonePattern Obihai Tone Pattern Script 350-18,440-18;20;2(.1+.1);() Howling Tone (VoiceService.1.VoiceProfile.n.Tone.Description.9.) , n = 1, 2 for X = A, B respectively Copyright 2010-2015 Obihai Technology, Inc.
  • Page 214 Obihai Tone Pattern Script 385-16;10 Paging Tone (VoiceService.1.VoiceProfile.n.Tone.Description.19.) , n = 1, 2 for X = A, B respectively ToneName Paging Tone (The short tone played before playing the caller’s voice) TonePattern Obihai Tone Pattern Script 480-16;1;(.2+.2) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 215: Ring Profiles

    Ring Pattern 1 (VoiceService.1.VoiceProfile.1.Line.n.Ringer.Description.1.), n = 1,2 for X=A,B respectively RingName Bellcore-dr1 RingPattern 60;(2+4) Ring Pattern 2 (VoiceService.1.VoiceProfile.1.Line.n.Ringer.Description.2.), n = 1,2 for X=A,B respectively RingName Bellcore-dr2 RingPattern 60;(.3+.2,1+.2,.3+4) Ring Pattern 3 (VoiceService.1.VoiceProfile.1.Line.n.Ringer.Description.3.), n = 1,2 for X=A,B respectively RingName Bellcore-dr3 Copyright 2010-2015 Obihai Technology, Inc.
  • Page 216: Star Code Profiles

    *62, Cfwd No Ans, coll($Cfnn), set($Cfn,1) Code12 Default = Disable Call Forward on No Answer Star *63, Disable Cfwd No Ans, set($Cfn,0) Code Code13 Default = Block Anonymous Calls Star Code *77, Block Anonymous Call, set($Bac,1) Copyright 2010-2015 Obihai Technology, Inc.
  • Page 217: User Settings

    • 1/31/2014 • 1/31/14 • 1/31 • 31/1/2014 • 31/1/14 • 31/1 • Jan 31, 2014 • AutoHomePage Choose the delay to automatically return 1 minute the screen to the HOME (idle) screen. Copyright 2010-2015 Obihai Technology, Inc.
  • Page 218 (virtual) Line Keys on the screen ScreenSaver false ScreenSaveDelay ScreenSaveType Choose the type of screen saver to use: Slide Show Slide Show • Slide Show (User Pictures Only) • Turn Off Display • SlideShowInterval Copyright 2010-2015 Obihai Technology, Inc.
  • Page 219 Enable auto-mute when the phone auto- false answers an incoming Intercom/page call Phone Book Fields Name true Number true Service true Ringtone true Picture true FirstName false LastName false Email true MobileNumber true OfficeNumber false HomeNumber false Address false Copyright 2010-2015 Obihai Technology, Inc.
  • Page 220: Speed Dials Web Page

    It must be alphanumeric, not Label containing any spaces, and different from other user-defined or built-in digit map labels DigitMap A valid digit map Copyright 2010-2015 Obihai Technology, Inc.

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