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Obihai OBi1022 Features Manual
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OBi1022/OBi1062
Part 1
Getting Started
Part 2
Using Your Telephone
Part 3
ONEplace Advanced
Features
Part 4
Alaska Voice App
WELCOME
Thank you for choosing AKVoice® by Alaska Communications. Let's set up your
phone in 5 easy steps.
GETTING STARTED
As a new user, you will need to set a permanent ONEplace portal password, set a voicemail
security PIN, and record a greeting. Once you verify your emergency response (e911)
location, you'll be able to make and receive calls.
Note: Your telephone line will remain disabled until e911 information is entered.
STEP 1 – LOG INTO ONEPLACE PORTAL
Open a web browser and go to
Log in with your 10-digit AKVoice telephone number and the single-use password provided
by your system administrator or in the welcome email. Your administrator may reset your
password if needed.
STEP 2 – SELECT A NEW PASSWORD
Select a minimum 8-character password containing at least one upper and lower case
letter, number, and special character (e.g., $).
STEP 3 – SELECT A VOICEMAIL PIN
Choose a minimum 4-digit PIN to protect your privacy when accessing voicemail messages.
STEP 4 – RECORD NAME AND GREETING
You may use a computer microphone to record your name and greeting. You may also
choose to complete this later using your telephone by logging into your voicemail box and
following the prompts.
STEP 5 – VERIFY YOUR e911 INFORMATION
1. From the ONEplace home screen, select the Set Emergency Location link in the lower
left corner of the screen.
2. Verify your e911 information displayed on the screen.
3. To enter a new emergency location begin typing the address in the box as indicated.
Select your address when displayed, this will update the map indicating your location.
4. Scroll down to verify both the map pin location and the address entered below.
5. You may modify ONLY the Name and Comment boxes. Do not change any other values as
this is your official emergency address.
6. Scroll down to read the important notices and press the Save button. The system will
process your request and notify that the address is updated.
FEATURE GUIDE
https://oneplace.alaskacommunications.com/
Page 1 - Version 1.0
Updated 09/06/18

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Summary of Contents for Obihai OBi1022

  • Page 1 OBi1022/OBi1062 FEATURE GUIDE WELCOME Part 1 Thank you for choosing AKVoice® by Alaska Communications. Let’s set up your phone in 5 easy steps. Getting Started GETTING STARTED As a new user, you will need to set a permanent ONEplace portal password, set a voicemail Part 2 security PIN, and record a greeting.
  • Page 2 Pickup key or dial *12. DIRECTED PICKUP To pick up a specific ringing line, lift the handset and dial *11 + extension. PAGING To make a page announcement through the OBiHai telephones, lift the handset and press the Page key. CALL PARK •...
  • Page 3 OBi1022/OBi1062 FEATURE GUIDE TRANSFERRING A CALL Part 1 1. While on a call, press the More soft key and select Transfer. Getting Started 2. Dial the phone number, then press the Dial soft key. 3. Wait for the called party to answer and announce the call.
  • Page 4 OBi1022/OBi1062 FEATURE GUIDE ONEPLACE ADVANCED FEATURES Part 1 Advanced features are configured through ONEplace at https://oneplace.alaskacommunications.com/ Getting Started ONEplace provides a personal portal to view and manage features including: • Voicemail to email • Voicemail Preferences Part 2 • Find Me/Follow Me •...

This manual is also suitable for:

Obi1062