Faqs - Panasonic Viera TH-P54Z1Z Operating Instructions Manual

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
●
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
●
Is the TV in "AV mode"?
●
Is the mains lead plugged into the socket outlet?
●
Is the TV turned On?
●
Check Picture Menu (p. 30) and volume.
●
Check the connection between the display
unit and the tuner box. (p. 12 and p. 13)
An error message appears
●
Follow the message's instructions.
●
If the problem persists, contact your local
Panasonic dealer.
"VIERA Link" function
does not work and an error
message appears
●
Confi rm the connection.
●
Turn the connected equipment on and then
switch the TV on. (p. 44)
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
"Shop" appears on screen at
switch on
56
Problem
Permanently lit spots on screen
●
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
●
Contrast is lowered in the following conditions without
any user operation for a few minutes:
• no signal in AV mode
• selected locked programme
• selected invalid programme
• displayed menu
• Thumbnail or still picture in SD Card mode
●
Change the setting of "P-NR" in the Picture Menu (to remove
noise). (p. 30)
●
Check nearby electrical products (car, motorcycle, fluorescent lamp).
●
Is "Colour" or "Contrast" in the Picture Menu set to the minimum?
(p. 30)
●
Reset channel. (p. 39)
●
Remove the mains plug of the tuner box from the wall socket and
connect it again to turn it on.
●
If the problem persists, perform "Shipping Condition" (p. 39)
●
"Shop" was selected in "Auto Tuning" (p. 18).
Reset all settings in "Shipping Condition" (p. 39), then select
"Home" in "Auto Tuning" (p. 18).
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