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Crockery and cutlery ...
...are not perfectly clean/have food
residues
...have deposits:
- regeneration salt residue
- rust marks
- other marks
- streaks
- suds
- opaque glasses, etc.
...have discoloured plastic parts
...are not dry
If, after carrying out the above checks, the fault persists, switch off the appliance and turn off the water
tap. Contact the After-sales Service (see warranty).
Before contacting our After-Sales Service, take note of the following:
- the description of the fault,
- the appliance type and model,
- the service code (the number indicated on the adhesive rating plate) inside the door on the right-hand side:
We reserve the right to make technical modifications.
8
5. WHAT TO DO IF...
Possible causes/solutions
-
In the event of frequent use of the Eco programme 50°C
(if available), from time to time select the intensive 70°C
programme (if available).
-
The spray arms must not be clogged, the filters must not be
dirty and must be fitted correctly (see the instructions in
"Maintenance and installation").
-
The spray arms must be able to turn freely and must not be
impeded by crockery or cutlery.
-
In areas with very hard water, more regeneration salt needs to
be added (see page 4, "How to check/fill/adjust salt").
-
Close the salt container lid properly.
-
If you use a combined action detergent which includes salt, do
not add any additional regeneration salt.
-
Salty or acidic food residues can cause rust marks even on
stainless steel cutlery.
To avoid this, always use the pre-wash programme if the dishes
are to be washed later.
-
In the presence of marks, increase the rinse aid dosage (see
page 3, "How to check/fill/adjust rinse aid").
-
If you use a combined action detergent, possibly add more rinse
aid.
-
In the presence of streaks, reduce the rinse aid dosage (page 3,
"How to check/fill/adjust rinse aid"). If you use a combined
action detergent which includes rinse aid, do not add any
additional rinse aid.
-
Only use the amount of detergent/rinse aid required, since
excessive amounts can lead to excess suds.
-
Only use dishwasher-proof crockery and dishes.
Tomato sauce, for example, can lead to discolouring of plastic parts.
Powder detergent is recommended as it allows slightly higher doses
to be used for improved whitening. Programmes with higher wash
temperatures should be used.
-
Arrange crockery so that water does not collect in cavities.
-
Increase the dosage of rinse aid (see page 3, "How to check/fill/
adjust rinse aid").
-
Dishes dry better if the dishwasher door is left open a little
before unloading; this allows the steam to dissipate.
-
With the Rapid 40°C programme (if available), dishes may not
be perfectly dry since this is a short programme. If necessary,
select a longer programme.
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