Care And Maintenance; Warranty - Kamado Joe Grill Owner's Manual

KAMAdO JOE WARRANty
In order to validate your warranty please complete the Warranty
Registration Card and return it to our corporate office within 10 days of
purchasing you Kamado Joe Grill and Smoker.
Limited Lifetime Warranty
Kamado Joe warrants to the original purchaser of this Kamado Joe grill and
smoker that it is free of defects in both material and workmanship at the date of
purchase and with normal use for the following periods:
• Twenty (20) years for all ceramic parts (dome, base, firebox and fire ring)
• Five (5) years for all metal parts (excluding cast-iron parts)
• One (1) year for all cast-iron parts (top vent or lid and fire grate)
• Thirty (30) days on thermometers and felt gaskets
The Warranty coverage commences on the original date of purchase and proof of
date of purchase is required to validate the warranty. All ceramic parts and any
stainless steel parts that rust due to defective material or workmanship in normal
use for the periods listed above will be repaired or replaced, free of charge for the
part itself, with the owner paying all other costs including shipping and labor.
This warranty does not apply to damage as a result of abuse, accident or natural
disaster. It also does not apply if the damage is a result of improper installation
or alteration of the product design. Additionally this warranty does not cover
chips or cracks in the exterior glazing after delivery to an authorized Kamado Joe
dealer or distributor.
The owner shall be responsible for proper installation and for providing normal
care and maintenance to the product. The owner is also required to return all
defective parts at their expense to the following address.
ATTN: WARRANTY REGISTRATION
Kamado Joe
4034 Enterprise Way, Suite 200
Flowery Branch, GA 30542
This LIMITED LIFETIME WARRANTY is in lieu of all other warranties,
express or implied, and specifically excludes the following:
• Warranty to anyone other than the original purchaser.
• Any liability for INCIDENTAL or CONSEQUENCIAL damages, except
where such exclusions are expressly prohibited by state laws.
Please contact your nearest Kamado Joe Dealer for part replacements under the
conditions of this warranty. Alternatively, please feel free to call or contact our
customer service department via email at Customer_Support@kamadojoe.com
or at (678)866-0642 for further directions.
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