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Summary of Contents for Positron G-122
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Page 1: Installation Guide
G-Series PBX Installation Guide for the G-122 Analog Office PBX G-124 Analog Office PBX G-1212 Analog Office PBX... - Page 2 Positron Telecommunication Systems, Inc. Positron is a registered trademark, and the Positron logo is a trademark of Positron Telecommunication Systems, Inc., in the United States and other countries. All other product and brand names are the service marks, trademarks, registered trademarks, or registered service marks of their respective owners.
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Page 3: Table Of Contents
3.4 Configure network settings ...........30 LAN..................30 Hardware overview WAN ..................31 Hardware anatomy................10 Gateway and DNS ..............31 G-122 Analog Office PBX.............10 3.5 Configure users ..............32 G-124 Analog Office PBX ............11 Configured User List ...............32 G-1212 Analog Office PBX ............11 Adding a user................33 Importing user definitions from a spreadsheet .......34... - Page 4 Chapter : Contents...
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Page 5: Introduction
Chapter 1: Introduction Introduction Contents About this guide ..........6 Important terms and conventions . -
Page 6: About This Guide
About this guide About this guide This guide explains how to install a Positron Telecommunications G-Series PBX and configure it for basic operation. Once you complete the installation procedure in this guide, refer to the G-Series PBX Administrator’s Guide for instructions on how to perform more advanced configuration tasks. -
Page 7: Related Documentation
Chapter 1: Introduction Related documentation Related documentation The following related documents are available on the Positron Telecommunications G-Series PBX CD or at http://www.positrontelecom.com. Document Description G-Series PBX Administrator’s Guide Administrator’s can refer to this guide for instructions on how to configure, operate, monitor, and maintain a G-Series PBX. - Page 8 Chapter 1: Introduction Related documentation...
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Page 9: Hardware Overview
Chapter 2: Hardware overview Hardware overview Contents Hardware anatomy ..........10 Feature descriptions . -
Page 10: Hardware Anatomy
Chapter 2: Hardware overview Hardware anatomy Hardware anatomy This section describes the key hardware features of each G-Series PBX. G-122 Analog PBX Front Status Lights USB Ports 1, 2 Rear Power FXS Ports LAN Ports FXO Ports Reset button Port... -
Page 11: Analog Office Pbx
Chapter 2: Hardware overview Hardware anatomy G-124 Analog Office PBX Front Status Lights USB Ports 1, 2 CF Slot Rear Reset button 1/3 2/4 Power Ports Ports Ports Port Audio In Audio Out G-1212 Analog Office PBX Front Status Lights USB Port 1, 2 CF Slot... - Page 12 Chapter 2: Hardware overview Hardware anatomy FXO Ports 1/2 3/4 5/6 7/8 Rear Reset button 9/11 10/12 Power Ports Ports Ports Port Audio In Audio Out...
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Page 13: Feature Descriptions
The corresponding FXO port is connected to an operational analog phone line. Globe The device connected to port FXS1 or FXS2 is on-hook. (G-122 only) The device connected to port FXS1 or FXS2 is off-hook. (G-122 only) Note: This light is reserved for future use on the G-124 and G-1212. -
Page 14: Usb Ports
Chapter 2: Hardware overview Feature descriptions USB ports All G-Series PBX models have two USB ports. • One port can be used to connect auxiliary memory in the form of a USB drive. This provides additional storage for voicemail, call recordings, and log files. Only one auxiliary memory device is supported at a time. -
Page 15: Fxs Ports
The G-124 and G-1212 provide fail-over support on one FXS port. Thirty seconds after a power failure occurs, an FXS port is automatically connected to an FXO line to enable calling from an analog phone. Model Fail-over support G-122 None. G-124 FXS2 is connected to FXO1. - Page 16 Chapter 2: Hardware overview Feature descriptions...
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Page 17: Installation
Chapter 3: Installation Installation Contents Installation scenarios ......... . 18 Step 1: Prepare for installation . -
Page 18: Installation Scenarios
Chapter 3: Installation Installation scenarios Installation scenarios The are a wide variety of ways to integrate the G-Series PBX into your existing networking infrastructure. To simplify the installation process, this guide recommends the following two scenarios. Scenario 1 This scenario illustrates one way to add the G-Series PBX to a network to take advantage of an existing broadband Internet connection for VoIP service. -
Page 19: Scenario 2
Chapter 3: Installation Installation scenarios (If your existing DHCP server supports option 66, you can continue to use it if you make configuration adjustments. For details, see Configuring a third-party DHCP server in the Networking chapter in the G-Series Administrator’s Guide.) Scenario 2 In this scenario, the G-Series PBX WAN port is directly connected to a switch provided by the Internet ISP. -
Page 20: Other Installation Scenarios
Chapter 3: Installation Installation scenarios (If your existing DHCP server supports option 66, you can continue to use it if you make configuration adjustments. For details, see Configuring a third-party DHCP server in the Networking chapter in the G-Series Administrator’s Guide.) Other installation scenarios For other installation scenarios, see the G-Series PBX Administrator’s Guide. -
Page 21: Step 1: Prepare For Installation
Voicemail for each user • Voicemail and name directory greetings • Call recordings (not supported on the G-122) • Log files If auxiliary memory is not installed, these items are stored in system memory. A limited amount of system memory is available for this purpose, and once full, new items are discarded which can cause system errors. -
Page 22: Formatting Auxiliary Memory
USB flash drive Although the G-122 PBX has two USB ports, only a one USB flash drive can be installed at a time. The USB drives can be installed while the G-Series PBX is running, but the G-122 PBX must be restarted in order to use the drive. -
Page 23: Sign Up For Voip Service
Chapter 3: Installation Prepare for installation Sign up for VoIP service To successfully make VoIP calls you will need one or more VoIP lines configured on your broadband connection. Collect the following information from your VoIP service provider: • Name of your VoIP service provider. •... -
Page 24: Step 2: Install The G-Series Pbx
FXO9 on the G-1212 Connect the FXS ports • On the G-122, connect analog devices (telephones, fax machines) to the FXS1 and FXS2 ports as required. • On the G-124, connect an analog phone to FXS1. During a power failure, FXS1 is bridged to FXO1 allowing you to make an analog phone calls. -
Page 25: Connect Audio Ports
Chapter 3: Installation Install the G-Series PBX Connect audio ports On the G-124 and G-1212 only: • Connect the Audio In port to an external audio source (to provide music on hold). • Connect the Audio Out port to a paging system. -
Page 26: Step 3: Run The Setup Wizard
Chapter 3: Installation Run the setup wizard Step 3: Run the setup wizard The G-Series PBX is configured using its web-based command center which you access using the web browser on your computer. For requirements, see “Configure your computer” on page Note: The setup wizard only runs the first time you start the command center after a factory reset. -
Page 27: Review The Installation Check List
Chapter 3: Installation Run the setup wizard Review the installation check list This page shows all the configuration tasks that the wizard will help you to complete. There are two optional tasks at the end of the list. Clear the check marks for these tasks if they do not apply to your installation. -
Page 28: Configure Administrator Account Credentials
Chapter 3: Installation Run the setup wizard Configure administrator account credentials The administrator is able to define and modify all configuration settings. To safeguard access to the administrator account it is strongly recommended that you define a password as follows: •... -
Page 29: Set The System Date And Time
Note: The G-122 does not have an internal clock. If it does not have access to an ntp server via the WAN or LAN ports, you must manually set the date and time after each restart. -
Page 30: Configure Network Settings
Chapter 3: Installation Run the setup wizard Configure network settings Define the appropriate network settings to properly connect the G-Series PBX to your LAN and your VoIP provider. Define configuration settings as described in the following section. When done, click Next to continue. Use these fields to assign an IP address to ports 1, 2, and 3. -
Page 31: Wan
Chapter 3: Installation Run the setup wizard • DHCP IP Address Range: Specify the starting IP address for the DHCP address pool. Default:192.168.1.100 • To: Specify the ending IP address for the DHCP address pool. Default: 192.168.1.199 • DHCP Subnet Mask: Specify the subnet mask for all DHCP addresses. Default: 255.255.255.0 The WAN port is not used in all installation scenarios. -
Page 32: Configure Users
Chapter 3: Installation Run the setup wizard Configure users In this step you configure all users that can make and receive calls through the G-Series PBX. • To add a new user, click Add and then see “Adding a user” on page •... -
Page 33: Adding A User
Chapter 3: Installation Run the setup wizard Adding a user When you click Add on the Configured User List page, you open the User page. Use this page to define or edit the configuration settings for a user. Configure the following settings, and click Save when you are done. •... -
Page 34: Importing User Definitions From A Spreadsheet
Chapter 3: Installation Run the setup wizard • Remote Extension: If you enable this option, the account is created with the default PTS-External template. This template prevents users from making long distance calls. One application for this feature is to safeguard accounts for remote users (users that connect to the G-Series PBX from a remote location directly with a SIP phone). -
Page 35: Configure Phones
Chapter 3: Installation Run the setup wizard Configure phones All VoIP phones that will be used with the G-Series PBX can be added to the phone list and then provisioned with the proper operational settings. The G-Series PBX can automatically provision phones from Aastra, SNOM, and Yealink. Once the wizard is complete, and the G-Series PBX has restarted, all you need to do is plug these phones into your network, and they will retrieve their configuration settings from the G-Series PBX and become fully operational. -
Page 36: Adding A Phone
Chapter 3: Installation Run the setup wizard Adding a phone When you click Add on the Configured Phone List page, you open the Phone Provisioning page. You can define multiple phones on this page. Each time you select a User, a new line is displayed. Configure each phone as follows. -
Page 37: Configure Voip Lines
Chapter 3: Installation Run the setup wizard Configure VoIP lines Use this page to define the VoIP lines that the G-Series PBX will use to send and receive VoIP calls. • To define a line, click Add and see “Adding a VoIP line” on page •... -
Page 38: Adding A Voip Line
Chapter 3: Installation Run the setup wizard Adding a VoIP line When you click Add on the VoIP Lines list page, you open the VoIP Line edit page. Configure the following settings using the information from your VoIP provider. Click Save when done. •... - Page 39 Chapter 3: Installation Run the setup wizard • User Name: (Only available if User Name is selected for Authentication Method.) Specify the user name assigned to you by your provider. • Password: (Only available if User Name is selected for Authentication Method.) Specify the password assigned to you by your provider.
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Page 40: Configure Ring Groups
Chapter 3: Installation Run the setup wizard Configure ring groups Use this page to create ring groups. A ring group defines an extension number that when dialed, rings one or more users simultaneously or in succession. A common use for a ring group is to ring all users in a team (like a sales team), for every incoming call, or to replace an automated attendant in a small office. -
Page 41: Adding A Ring Group
Chapter 3: Installation Run the setup wizard Adding a ring group When you click Add on the Ring Groups list page, you open the Ring Groups edit page. Configure the following settings to define a ring group. Click Save when done. •... - Page 42 Chapter 3: Installation Run the setup wizard • If not Answered: Select what happens when a call is not answered by any user in the ring group. • Goto Voicemail Box: Select the voicemail box for an existing user. • Goto IVR Menu: This selects the predefined default IVR called 6000 - Sample_IVR.
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Page 43: Configure Incoming Call Rules
Chapter 3: Installation Run the setup wizard Configure incoming call rules Incoming call rules enable you to define how incoming analog and VoIP calls will be routed to your users. Calls can be routed to a specific user, a ring group, or an IVR (interactive voice response) menu. An IVR, also known as an automated attendant, lets you build an interactive voice menu system to handle calls. -
Page 44: Send Incoming Voip Calls To
Chapter 3: Installation Run the setup wizard Send Incoming VoIP Calls To These options are only displayed if a VoIP line is configured. Choose how incoming calls on each VoIP line will be routed. • Line: Select a VoIP line. •... -
Page 45: 3.10 Configure Outgoing Call Rules
Chapter 3: Installation Run the setup wizard 3.10 Configure outgoing call rules Outgoing call rules let you define how outbound calls are handled by the G-Series PBX. Configure the settings on this page as described below and then click Next to continue. Default settings for outgoing calls •... -
Page 46: Adding An Outgoing Call Rule
Chapter 3: Installation Run the setup wizard Adding an outgoing call rule When you click Add on the Outgoing Call Rules page, you open the Outgoing Call Rules page. Configure the following settings to define an outgoing call rule. Click Save when done. •... -
Page 47: 3.11 Configure Connections To A Remote Branch Office
Chapter 3: Installation Run the setup wizard 3.11 Configure connections to a remote branch office If you have a G-Series PBX installed at another office, you can set up a connection to it to allow for the direct exchange of phone calls using extension numbers and a dialing prefix. For security reasons, it is recommended that the connection is made using a VPN (virtual private network) link. -
Page 48: Adding A Remote Office
Chapter 3: Installation Run the setup wizard Adding a remote office When you click Add on the Remote Offices list page, you open the Remote Office edit page. Configure the following settings. Click Save when done. • Name: Specify a unique name to identify the remote office. •... -
Page 49: 3.12 Configure Voicemail Settings
Chapter 3: Installation Run the setup wizard 3.12 Configure voicemail settings In this step you configure voicemail settings. Configure the following settings. Click Next to continue. • Media: Select the auxiliary memory device that will store voicemail. If you did not install auxiliary memory earlier, you can install a USB flash drive now and click Refresh to discover it. -
Page 50: 3.13 Finish The Wizard And Apply Your Settings
Chapter 3: Installation Run the setup wizard 3.13 Finish the wizard and apply your settings Click Apply to complete the wizard and apply the configuration settings. The G-Series PBX will restart. -
Page 51: Step 4: Test Your Installation
Chapter 3: Installation Test your installation Step 4: Test your installation This section describes a few tests you can do to ensure that the key features of the G-Series PBX are properly configured. Connect to the command center Specify http//192.168.1.2 in the address bar of your browser and press Enter. (If you changed the address of the LAN ports, specify the new address instead.) The command center Login page opens. -
Page 52: Verify Your Configuration
Chapter 3: Installation Test your installation Verify your configuration The Status page shows the current status of the G-Series PBX. For example:... -
Page 53: Voip
Chapter 3: Installation Test your installation VoIP If you have VoIP lines, check the VoIP box to verify the their status. For each line you should see an IP address and a status value of OK (xx ms), where xx indicates how long it takes to the G-Series PBX to communicate with the VoIP carrier. -
Page 54: Storage
Chapter 3: Installation Test your installation To see if your connection to the Internet is working: Select Diagnostics > Diagnostics > Ping. Specify the address of a site on the Internet. For example: positrontelecom.com Click Go. • If Status displays OK, then the connection is working. •... - Page 55 Chapter 3: Installation Test your installation Check the Phones box on the Status page. The phone should appear in the list with a status of OK (xx ms). In this example, phone 6005 is ready for use: Dial a call and wait for it to connect. Hangup.
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Page 56: Receive A Call
Chapter 3: Installation Test your installation Receive a call The following procedure explains how to test for call reception. Assumptions • The SIP phone that will receive the call is at extension 6005, and is connected/registered to the G-Series PBX. •... -
Page 57: Voicemail To Email
Chapter 3: Installation Test your installation Voicemail to email The following procedure explains how to test the voicemail to email feature. Assumptions • Two SIP phones, one on extension 6005, and the other on extension 6006, are connected/ registered to the G-Series PBX. •... -
Page 58: Step 5: What's Next
Chapter 3: Installation What’s next Step 5: What’s next Create a custom VoIP template If you selected Other as your VoIP provider, you will need to create a custom template for it, and then assign it to the VoIP lines you added. For details, see the G-Series PBX Administrator’s Guide. •...
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