User Manuals: Positron G-124 IP PBX

Manuals and User Guides for Positron G-124 IP PBX. We have 3 Positron G-124 IP PBX manuals available for free PDF download: Administrator's Manual, User Manual, Installation Manual

Positron G-124 Administrator's Manual (198 pages)

Analog Office PBX

Brand: Positron | Category: PBX | Size: 13 MB

Table of Contents
3
Introduction
7
About this Guide
8
Products Covered
8
Important Terms and Conventions
9
Conventions
9
Warnings and Cautions
9
Related Documentation
10
Starting the Command Center
11
Using the G-Series PBX Command Center
12
Starting the Command Center
12
Basic Command Center Operations
13
Applying New Configuration Settings
13
Automatic Configuration Backups
15
Logout Link
15
Connecting to the Command Center Via the WAN Port
15
Configuring the Administrator Password
15
To Reset a User's Voicemail Password
15
Viewing PBX Status Information
16
Voip
16
Phones
17
Network
18
Lines
19
System
19
Storage
19
Network Configuration
21
Deployment Strategies
22
Automatic Phone Provisioning and DHCP Option 66
22
Assigning the Gateway for Internet Traffic
22
Port Forwarding, Public IP Addresses, and Security Issues
22
Voip Bandwidth Requirements
22
Scenario 1
23
Scenario 2
24
Scenario 3
25
Scenario 4
26
Scenario 5
27
Configuring the LAN and WAN Ports
28
Configuring DHCP and NTP Settings
30
Configuring a Third-Party DHCP Server
31
Setting up the Firewall
32
Controlling PBX Access Based on IP Address
33
Configuring Network Services
35
Setting up Trunks and Lines
37
Managing Trunks and Lines
38
To View All Trunks/Lines
38
Default Trunks/Lines
38
Adding a SIP Trunk/Line
39
Step 1: Configure the SIP Trunk/Line
39
Step 2: Configure SIP/RTP Support
40
Step 3: Configure Port Forwarding
41
Verifying Line Status
41
Editing a SIP Trunk/Line
42
Adding an Analog Trunk/Line
45
Editing an Analog Trunk/Line
46
Creating a Custom Voip Provider Template
48
To View All Custom Voip Provider Templates
48
To Add a New Custom Voip Provider Template
48
Creating Outgoing Line Groups
50
To View All Outgoing Line Groups
50
To Add a New Outgoing Line Group for Analog Trunks
50
To Add a New Outgoing Line Group for Voip Trunks
51
Example: How to Create Two Outgoing Analog Line Groups
51
Installing 3G Support
53
Phone Provisioning
55
Overview
56
Automatic Phone Provisioning
57
To Setup the G-Series PBX to Automatically Provision a Phone
57
Automatically Provisioning Non-Supported Phones
59
Configuring Phone Templates
60
To View All Phone Templates
61
To Customize General Template Settings
62
To Configure Programmable Phone Keys
63
Aastra Phones
63
SNOM Phones
64
Yealink Phones
66
G-Series PBX Phone Parameters
67
To Create a Configuration File for a Non-Supported Phone
67
Testing the Phone
70
Provisioning a Remote Phone
71
Configuring the G-Series PBX
71
Configuring the Remote Phone
73
User Configuration
75
Viewing All Users
76
Default Users
76
Adding a New User
77
To Add a New User
77
Configuring a SIP User
79
Configuring an Analog User
82
Configuring a Voicemail Box
85
Importing User Definitions from a Spreadsheet
87
Working with User Templates
88
Default Templates
88
To Create a New User Template
88
Configuring Callerid for Outgoing Calls
92
Configuring Call and Pick-Up Groups
93
Example
93
Monitoring Calls
94
To Monitor a Call
94
Setting up Music on Hold
95
Loading Pre-Recorded Music
95
Creating Music on Hold Profiles
96
Call Management
97
Overview
98
Handling Incoming Calls
98
Handling Outgoing Calls
98
Call Accounting
98
Easy Dialing of External Numbers
98
Call Conferencing
98
Configuring Incoming Call Rules
99
To View All Incoming Call Rules
99
To Add an Incoming Call Rule
100
Example 1: Routing Incoming Analog Calls to Different Destinations
101
Example 2: Routing Calls on a Voip Line with DID
106
Configuring Outgoing Call Rules
111
To View All Outgoing Call Rules
111
To Add an Outgoing Call Rule
111
Using the Pattern Generator
115
Manually Creating a Pattern
116
Example 1: Failover
116
Example 2: Stripping the First Digit
117
Configuring Call Accounting
118
To Enable Support for Call Accounting
118
To View All Accounting Codes
119
To Define Accounting Codes
119
Defining All Three Levels of Accounting Codes
120
Configuring Outgoing Call Rules to Support Accounting
122
Example: Applying Accounting to All Outgoing Calls
124
Viewing Accounting Codes
126
Creating Interactive Voice Response (IVR) Menus
127
Before You Begin
127
To Create an IVR Menu
127
IVR Commands
129
Answer
129
Authenticate
129
Background
129
Busy
130
Checkvoicemail
130
Congestion
130
Dial
130
Digittimeout
130
Disa
130
DISA-Nopassword
130
Gotodirectory
130
Gotoextension
131
Gotomenu
131
Gototimebasedrule
131
Hangup
131
Label
131
Language
131
Leavevoicemail
131
Playback
131
Playinvalid
131
Queue
132
Responsetimeout
132
Ringing
132
Setcallerid
132
Setmusiconhold
132
Wait
132
Waitexten
132
Setting up Time Frames
133
Permanent Vs. Ondemand Time Frames
133
To Create a Time Frame
133
Creating Park and Page Extensions
136
To Create a Park and Page Extension
136
Configuring DISA Users
138
To Make Use of DISA
138
To Add a DISA User
138
Configuring Ring Groups
140
To Create a Ring Group
140
Configuring Zone Paging
142
To Create a Zone Page
142
Configuring Zone Paging on Aastra Phones
145
Configuring Call Queues
146
To Create a Call Queue
146
Creating Call Queue Groups
148
To Create a Queue Group
148
How to Use a Queue with Incoming Call Rules DID or an IVR
150
Recording Voice Prompts
151
Direct Recording with a Phone
151
Uploading Sound Files
152
Creating a Virtual Conference Room
153
To View All Conference Rooms
153
To Create a Conference Room
153
Mapping External Phone Numbers to Extensions
155
To View All External Phone Number Mappings
155
To Map a Phone Number
155
Tracking Call Information
157
To View Call Information
157
Downloading Call Data Information
158
Configuring Global Call Handling Settings
159
Call Recordings
162
To Setup Call Recording
162
Configure Call Recording Support and Storage Location
162
Configure Global Call Recording Settings
163
To Make a Call Recording
163
To Manage Call Recordings
164
Setting up Fax Support
165
Voicemail
167
Voicemail Configuration
168
To Enable Voicemail Support and Set the Storage Location
168
To Configure Global Voicemail Options
169
To Configure Voicemail Extensions and Prefixes
171
Setting up Voicemail to Email
172
Configure SMTP Settings
172
Configure each User Account
173
Test Your Configuration
173
Assumption
173
To Test Voicemail
173
Managing Voicemail
174
Remote Office Setup
177
Setting up a Connection to a Remote Office
178
To View All Remote Offices
178
Adding a Remote Office
178
Maintenance
181
Setting the System Date and Time
182
Automatically Setting the Date and Time
182
To Configure Access to a Time Server
182
Manually Setting the Date and Time
183
Installing New Firmware
184
To Download the Latest Firmware
184
To Install the Firmware
184
Resetting the G-Series PBX
186
Restarting the G-Series PBX
187
Backing up and Restoring Configuration Settings
188
To Create a Backup
188
To Restore a Backup
188
Auxiliary Memory
189
To Format a USB Flash Drive
189
Formatting Auxiliary Memory Devices on a Computer
190
Installing a Language Pack
191
To Download a New Language Pack
191
To Install and Activate a New Language Pack
191
Diagnostic Tools
193
Ping
193
Console
193
Command
193
Log Files
194
To Enable the Log Files
194
Accessing the Command Center over an Analog Dial-Up Connection196
196
Configuring Dial-In Support
196
Dial-In Scenarios
196
Dedicated Line
196
Shared Line
197

Positron G-124 User Manual (157 pages)

G Series

Brand: Positron | Category: VoIP | Size: 1 MB

Table of Contents
3
General Information
8
About this Guide
9
Compliance Information
10
- Service and Support
  11
Overview
14
The G-Series Family
15
- The G-Series Overview
  16
- Figure 1 PCI Card Connector
  16
- Figure 2 G-1212
  18
- Figure 3 G-224
  20
- Figure 4 G-320 - E1T1 PRI
  22
Basic Features
24
- Call Routing Features
  24
- Messaging and Management Features
  25
- Web-Based Management and Administration
  26
- Operation
  26
- G-Series Features
  27
Hardware Installation
30
Hardware Installation
31
- G-Series Setup
  31
- G-Series Installation
  34
- G-124 Technical Specifications
  35
Configuring the G-Series
36
Information Required for Initial Configuration
37
- Initial Configuration Steps
  39
Problem Solving
41
The Web Interface
42
Web Interface Home Screen
43
- System Defaults
  43
- Figure 5 Web Interface Tab Bar
  43
- Login
  44
- Figure 6 Web Interface Tab Bar
  44
Figure 7 Status Screen
45
Status
45
Figure 8 Status Screen - Voip Lines/Trunks
46
Figure 9 Status Screen - Peers
46
Figure 10 Status Screen - Network
47
Figure 11 Status Screen - Lines
47
Figure 12 Status Screen - System Information
47
Figure 14 Status Screen - G-Series Storage
48
Diagnostics Tab
49
System Tab
53
Users
78
- Extensions
  79
- Conference Bridge
  87
- Ring Groups
  89
Pbx
92
- IVR Menus
  94
- Time Frames
  101
- Figure 68 Time Frame Menu Screen
  102
- User Templates
  104
- Sound Manager
  107
- Music on Hold
  107
- Ivr
  108
- Language
  110
- Music on Hold
  111
- Incoming Calls
  112
- Dial Plans
  114
- Trunks / Lines
  120
- Disa
  127
- PBX Settings
  129
Acronyms
134
- Acronyms
  135
System Defaults
137
Default Settings
138
Licenses
141
- Linux Kernel License
  142
- Ext2Fs License
  148
- Busybox License
  148
- E2Fsck License
  148
- Ssmtp License
  148
- Expand License
  148
- Gdbserver License
  148
- Mke2Fs License
  148
- Inetd License
  148
- Version License
  149
- Uclibc License
  150
- Ncurses License
  151
- Dropbear License
  152
- Openssl License
  153
- Original Ssleay License
  155
- Ntp and Ntpdate License
  157
- Zlib License
  157

Positron G-124 Installation Manual (58 pages)

G-Series Analog Office PBX

Brand: Positron | Category: PBX | Size: 9 MB

Installation Guide
1
Table of Contents
3
Chapter 1 Introduction

5
- About this Guide
  6
  - Products Covered
    6
- Important Terms and Conventions
  6
  - Conventions
    6
  - Warnings and Cautions
    6
- Related Documentation
  7
Chapter 2 Hardware Overview

9
- Hardware Anatomy
  10
  - Analog Office PBX
    10
  - Analog Office PBX
    11
  - G-1212 Analog Office PBX
    11
- Feature Descriptions
  13
  - Front Panel Status Lights
    13
  - Ethernet Port Status Lights
    13
  - USB Ports
    14
  - CF Card Slot
    14
  - Reset Button
    14
  - Power Connector
    14
  - Audio Ports
    14
  - Ethernet Ports
    14
  - FXS Ports
    15
  - FXO Ports
    15
Chapter 3 Installation

17
- Installation Scenarios
  18
  - Scenario 1
    18
  - Scenario 2
    19
  - Other Installation Scenarios
    20
- Step 1: Prepare for Installation
  21
  - Inspect the G-Series PBX Hardware
    21
  - Verify Package Contents
    21
  - Obtain Auxiliary Memory
    21
    
    Memory Types
    21
    
    Formatting Auxiliary Memory
    22
  - Configure Your Computer
    22
  - Obtain Networking Cables
    22
  - Obtain PSTN Network Connections
    22
  - Install a Broadband Connection
    22
  - Sign up for Voip Service
    23
  - Collect Phone Info
    23
  - 1.10 Read All Safety Disclaimers and Installation Warnings
    23
    
    Power
    23
    
    PSTN Connections
    23
    
    Environment
    23
- Step 2: Install the G-Series PBX
  24
  - Install Auxiliary Memory
    24
  - Connect Power
    24
  - Connect All Cables
    24
    
    Connect the Ethernet Ports
    24
    
    Connect the FXO Ports
    24
    
    Connect the FXS Ports
    24
    
    Connect Audio Ports
    25
- Step 3: Run the Setup Wizard
  26
  - To Start the Setup Wizard
    26
  - Review the Installation Check List
    27
  - Configure Administrator Account Credentials
    28
  - Set the System Date and Time
    29
  - Configure Network Settings
    30
    
    Lan
    30
    
    Wan
    31
    
    Gateway and DNS
    31
  - Configure Users
    32
    
    Configured User List
    32
    
    Adding a User
    33
    
    Importing User Definitions from a Spreadsheet
    34
  - Configure Phones
    35
    
    Configured Phone List
    35
    
    Adding a Phone
    36
    
    Importing Phone Definitions from a Spreadsheet
    36
  - Configure Voip Lines
    37
    
    Voip Lines
    37
    
    Adding a Voip Line
    38
  - Configure Ring Groups
    40
    
    Ring Groups
    40
    
    Adding a Ring Group
    41
  - Configure Incoming Call Rules
    43
    
    Send Incoming Analog Calls to
    43
    
    Send Incoming Voip Calls to
    44
  - 3.10 Configure Outgoing Call Rules
    45
    
    Adding an Outgoing Call Rule
    46
  - 3.11 Configure Connections to a Remote Branch Office
    47
    
    Remote Offices List
    47
    
    Adding a Remote Office
    48
  - 3.12 Configure Voicemail Settings
    49
  - 3.13 Finish the Wizard and Apply Your Settings
    50
- Step 4: Test Your Installation
  51
  - Connect to the Command Center
    51
  - Verify Your Configuration
    52
    
    Voip
    53
    
    Analog Lines
    53
    
    Network Connections
    53
    
    Storage
    54
  - Connect a SIP Phone and Make a Call
    54
  - Receive a Call
    56
    
    Assumptions
    56
    
    To Test Inbound Calling
    56
  - Record Voicemail
    56
    
    Assumption
    56
    
    To Test Voicemail
    56
  - Voicemail to Email
    57
    
    Assumptions
    57
    
    To Test Voicemail to Email
    57
- Step 5: What's Next
  58

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