If You Can't Make A Print - Kyocera FS-5800C User Manual

Care and Maintenance
92
Trouble
The page is completely
blank.
"Call service person ..."
is displayed on the
message display.

If you can't make a print

Trouble
The printer does not
operate.
The printer does not
print.
Trouble
The printer does not
print correctly.
Possible Cause
The problem could be with
one of the following:
• Engine control board.
• Developer voltage.
• Laser scanning unit mirror.
An error occurred that is not
user-correctable.
Possible Cause
Make sure that you plugged in the printer and turned it on.
Make sure that you connected the interface cable(s) properly.
If the communication link between your computer and the
printer is working but the printer ejects a blank page when
printing from your application or through Windows. Make
sure that the appropriate driver is installed and that you
have selected the printer correctly.
Possible Cause
The computer is not properly
communicating with the
printer.
Corrective Action
Turn the printer off and back
on again. If the problem
persists, call for service on
your printer.
Turn the printer off and back
on again. If the error per-
sists, call for service.
Corrective Action
Follow the procedure below
and disable the bi-directional
interface.
Under Windows 95:
1. Click Start, select Set
tings, then click Printers.
2. Click the Kyocera FS-
5800C icon.
3. Click the File menu, then
click Properties.
4. Click the Details tab and
Spool settings... .
5. Click Disable bi-direc-
tional support for this
printer, then click OK.