Teatronics Lighting Controls PROCON II Owner's Manual page 15

T E AT R O N I C S L I G H T I N G C O N T R O L S , I N C . T E AT R O N I C S L I G H T I N G C O N T R O L S ,
IN CASE OF TROUBLE (continued)
All units need to be scheduled for return. Customers who wish to return units for repair need to
obtain an RMA Number prior to sending their unit back to; 1) allow coordination of the
technicians workload and , 2) insure that units not currently supported by the factory are not
sent in without permission.
Be sure to PACK THE UNIT WELL and insure it for its replacement value. Save and reuse the
original factory packing materials, or ship it in a road case if possible.
Those who wish to do their own repairs may buy parts from the factory. Unauthorized repairs
such as this will void the warranty and the buyer may be charged for subsequent factory repair,
even though the product may have originally been covered by the warranty. Call the factory
service department for any information about our service policy, ordering parts or for help
repairing a unit. The phone number is (805) 528-6900 weekdays from 8:00 am to 5:00 pm
Pacific Time.
PROCON II
Lighting Control Console
I N C .
12/01/94
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