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Comcast Xfinity DPC3939 Quick Start Manual

Comcast Xfinity DPC3939 Quick Start Manual

Wireless gateway 2

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Wireless Gateway 2
Model Numbers: DPC3939, TC8707C

Quick Start Guide

Wi-Fi
Devices
Wireless Gateway 2
ENG_WG2XB3_QSG_1013.indd 1
8/23/13 1:30 PM

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Summary of Contents for Comcast Xfinity DPC3939

  • Page 1: Quick Start Guide

    Wireless Gateway 2 Model Numbers: DPC3939, TC8707C Quick Start Guide Wi-Fi Devices Wireless Gateway 2 ENG_WG2XB3_QSG_1013.indd 1 8/23/13 1:30 PM...
  • Page 2 About the Wireless Gateway 2 (Model Numbers: DPC3939, TC8707C) The Wireless Gateway 2 is an all-in-one product that connects XFINITY Internet, XFINITY Voice, and home networking. It provides wired and Wi-Fi connectivity, so there’s no need for a separate router.
  • Page 3: Step 2. Connect Your Wi-Fi Devices

    Step 2. Connect Your Wi-Fi Devices Now that you have your wireless network information, you’re ready to connect your Wi-Fi devices (laptops, tablets, mobile devices) to the Wireless Gateway 2. Follow the steps below for each Wi-Fi device you want to connect to your home network.
  • Page 4 D Check if your Wi-Fi device connected to your GHz network If your Wi-Fi device is connected, you should see a check mark (or other indication) next to the Network Name (SSID) you had selected. E Test your Internet connection on your Wi-Fi device Open a web browser (i.e.
  • Page 5 If none of the above tips resolve your connection issue, reset the Wireless Gateway 2. Resetting the Gateway will disrupt XFINITY Voice and Internet services for at least five minutes. Therefore, during the reset, you’ll be unable to make or receive any calls, including calls to 911 or emergency services.
  • Page 6 Wireless Gateway 2 Placement Where you put the Wireless Gateway 2 in your home can affect your connectivity, range (operating distance), and performance of connected Wi-Fi devices . For optimal results from the Wireless Gateway 2, follow these guidelines to identify your home’s ideal location.
  • Page 7 WPS. Learn about the Wireless Gateway 2 at http://customer.comcast.com/userguides. For questions about your XFINITY services, call 1-800-XFINITY. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. Mac OS ®...
  • Page 8 ENG WG2XB3 QSG 10.13 ENG_WG2XB3_QSG_1013.indd 8 8/23/13 1:30 PM...

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