Hisense HL81V68P User Manual page 3

WARRANTY CLAIMS PROCEDURE
36 MONTHS IN HOME REPLACEMENT WARRANTY
Hisense Australia will provide its nearest service centre for repairs under warranty. You will need to
ensure that you have already called Hisense Warranty Centre and received a JOB NUMBER.
Before making a claim, please make sure that you understand the terms and conditions of the warranty
Ÿ
Check and ensure the installation of all power cables to the power point are secure and power is turned on, all
cables leads and connectors are connected properly and that all switches are turned on and functioning
Ÿ
Check that there is power at the power point by using a small appliance
Ÿ
Check that all settings are set according to the instruction manual
Ÿ
Please keep this certificate in a safe place together with your product receipt. Should you need to make a
claim, the responsibility of proof of ownership of the equipment is on you. If a claim is made that is found not to
be covered under this warranty, or no faulty hardware components are found, you will be charged at Hisense or
Hisense Authorised Service Center's standard service charge plus an administration fee.
PLEASE REFER TO THE TROUBLESHOOTING GUIDE
Service Procedure
Please have your original invoice, model, and serial number ready. To receive service, you are required to:
Call 1800 447 367. Service claims may be made between 9:00am and 5:00pm AEST weekdays
Ÿ
excluding public holidays where a call representative will log your claim for processing.
You will be provided a JOB NUMBER
Ÿ
Normally under 2 hours of logging and receiving your proof of purchase for your claim, an Authorised
Ÿ
Service Agent will contact you to proceed with claim.
WARRANTY REGISTRATION REGISTRATION
In order to register your warranty, please fill out and return with a copy of your invoice to:
Congratulations on your purchase, This Document sets out terms
and conditions of your product warranty. Please Keep it with your
proof of purchase information in a safe place for future reference
should you require service to your product.
NAME OF PURCHASER _______________________________________________
ADDRESS __________________________________________________________
___________________________________________________________________
CITY ______________________________ STATE _______ POSTCODE ________
PHONE (_____)_____________________
MOBILE (_____)_____________________
FAX (_____) ________________________
Please retain this portion for your records
AT THE END OF THIS MANUAL
Hisense Warranty Registration
PO BOX 2268 Seaford Victoria 3198 Australia
The Undersigned hereby acknowledges receipt of the Hisense
warranty service provided. I have read and understand the
conditions and terms of the warranty in its entirety.
SERIAL NUMBER
_____________________________________________________________
STORE PURCHASED FROM
_____________________________________________________________
CITY _______________________ STATE _______ POSTCODE _________
INVOICE NO. __________________________________________________
MODEL NO. ___________________________________________________
DATE OF PURCHASE _________/___________/______________________
SIGNATURE ___________________________________________________
2