Hisense H4 series User Manual
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Hisense H4 series User Manual

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Hisense • Roku TV
H4 Model Series

User Manual

This user manual contains all of the information that you need to
set up, use, maintain and enjoy your TV.

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Summary of Contents for Hisense H4 series

  • Page 1: User Manual

    Hisense • Roku TV H4 Model Series User Manual This user manual contains all of the information that you need to set up, use, maintain and enjoy your TV.
  • Page 2 Hisense Company Ltd. and Roku, Inc. is a violation of Hisense Company Ltd. and Roku, Inc.’s rights under the aforementioned laws.
  • Page 3 Application Services from functioning at any time, and by purchasing the Device, you accept such disclaimer without any claim on Hisense. You are solely responsible for providing an active and working connection to the Internet, along with any and all hardware and/or software necessary to use the Hisense Device as intended.

  • Page 4: Important Safety

    Connect the equipment into an outlet on a • Hisense and associated logos where applicable circuit different from that to which the are registered trademarks of Hisense Group in receiver is connected. the United States and/or other countries. All...

  • Page 5: Energy Star

    Energy Star The manufacturer is not responsible for any radio or TV interference caused by unauthorized Your Hisense TV is ENERGY STAR ® qualified in the modifications to this equipment. Such ”ECO” mode. It meets strict energy efficiency modifications could not void the user’s authority.
  • Page 6 CHILD SAFETY: It Makes a Difference How and Where You Use Your Flat Panel Display Congratulations on your purchase! As you enjoy our new product, please keep these safety tips in mind THE ISSUE The home theater entertainment experience is a growing trend and larger flat panel displays are a popular purchase.
  • Page 7 • If you have any doubts about your ability to safely install your flat panel display, contact your retailer about professional installation. • Make sure that the wall where you are mounting the display is appropriate. Some wall mounts are not designed to be mounted to walls with steel studs or old cinder block construction.
  • Page 8 The lightning flash with arrowhead symbol, within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in...
  • Page 9 discharge unit, size of grounding conductors, 22. When you connect the product to other location antenna discharge unit, equipment, turn off the power and unplug all connection to grounding electrodes, and of the equipment from the wall outlet. requirements for the grounding electrode. Failure to do so may cause an electric shock 20.

  • Page 10: Declaration Of Conformity

    The following symptoms are not signs of malfunction but technical limitation. Therefore, we disclaim any responsibility for these symptoms. LCD Panels are manufactured using an extremely Some equipment placed too near this unit may high level of precision technology; however, cause interference.

  • Page 11: Table Of Contents

    Non-connected Hisense • Roku TV Home screen ................... 19 Benefits of connecting ..........................20 Connecting brings out the full potential of your Hisense • Roku TV! ............. 20 What is streaming? ..........................21 But what if I didn’t connect my Hisense • Roku TV? ................22 Setting up Antenna TV ..........................
  • Page 12 Changing time settings ..........................57 Scanning for broadcast TV channels again ..................... 58 Using the Hisense • Roku TV in a home theater ..................58 Restarting the Hisense • Roku TV ......................61 Resetting the Hisense • Roku TV ......................61 Getting system updates ..........................

  • Page 13: Welcome To Hisense • Roku Tv

    Guided Setup, configure your settings, stream content and much more. Because we value your business, we want to keep you in the know of ‘all things Hisense’. Using your mobile phone, scan the first QR code to register your TV and the second QR code to access the Support page.

  • Page 14: Required Tools And Devices

    When holding the TV, face the screen away from you to avoid damage. • • Hold the top and bottom of the TV firmly. Installing the stand on your Hisense • Roku TV Follow the steps and illustrations below to install the stand. Screw (M5×12)
  • Page 15 If you are not sure of your ability to complete the installation, contact a professional installer for • assistance. Hisense is not responsible for any damages or injuries that occur due to mishandling or incorrect assembly. The screws that we recommend are 9.5-11.5 mm in length when measured from the attaching •...

  • Page 16: Locating Ports And Buttons On Your Hisense • Roku Tv

    Locating ports and buttons on your Hisense • Roku TV Buttons and ports on the Hisense • Roku TV TV Side View Button View AC power cord AC power cord TV Bottom View DC 5V 0.5A(MAX) HDMI 3 HDMI 2...

  • Page 17: Connecting Devices To Your Hisense • Roku Tv

    Connecting devices to your Hisense • Roku TV This section provides the steps to connect various types of devices to the TV. Connecting an antenna, cable or satellite box 1. Connect one end of a coaxial cable (not included) to the [RF OUT] jack on the antenna, cable or satellite box.

  • Page 18: Connecting A Headphone

    Connecting an AV device with an HDMI cable This type of connection supports digital connections between HDMI-enabled AV devices such as a Personal Video Recorder (PVR), DVD, Blu-ray, AV receiver and digital devices. In addition, some devices (such as a PVR or DVD player) require an HDMI signal to be set to Output in the settings of the device. For instructions, please refer to the User Manual for the device.
  • Page 19 Note: To use the Audio Return Channel (ARC) technology, you must connect an HDMI cable from your amplifier HDMI ARC connector to the [HDMI ARC] connector on the TV. TV JACKS EXTERNAL DEVICES DIGITAL AUDIO OUT Audio Cable (not included) /AUDIO Red(R) Audio Cable...
  • Page 20 If Pure High-throughput (Greenfield) 802.11N mode is selected and the Encryption type is set to • WEP, TKIP or TKIP-AES (WPS2 Mixed) for your Access Point (AP), then the TV will not support a connection in compliance with these wireless certification specifications. If your access point (AP) supports Wi-Fi Protected Setup (WPS), you can connect to the network •...

  • Page 21: Simplified Tv

    Simplified TV… Endless entertainment Discover the joy of endless entertainment. After it’s set up, you’ll be able to use your Hisense • Roku TV to access a world of streaming content channels that may include Netflix, Amazon Instant Video, YouTube, HuluPlus and literally hundreds more. In addition, your Hisense • Roku TV will receive automatic updates, enabling new content and features.
  • Page 22 Hisense • Roku TV. 6. Take charge with a smartphone or tablet Control your Hisense • Roku TV with the included remote or from your smartphone or a • tablet with the free mobile app for iOS, Android, and Windows devices.

  • Page 23: Guided Setup

    Guided Setup With the preliminaries out of the way, it’s time to turn on your Hisense • Roku TV. As the TV starts for the first time, it leads you through a Guided Setup, which configures the TV before you start to use it.
  • Page 24 2. Press [OK] to select Set up for home use. Home mode is the right choice for enjoying your Hisense • Roku TV. It provides energy saving options as well as access to all features of the TV. Note: Store mode configures the TV for retail display and is not recommended for any other use.
  • Page 25 Note: If you decide not to connect, Guided Setup skips ahead to setting up the devices that you’ve connected to your TV. See “Non-connected Hisense • Roku TV Home screen” on page to get started using your non-connected TV.
  • Page 26 • Private network – If your wireless network name is hidden, it won’t appear in the list. Select Private network to display an on-screen keyboard, and use it to enter your network name. Unless you changed the factory-set network name, you can find the name (also called SSID) on a label on the router.
  • Page 27 After you log in or create your Roku account, the TV gets an acknowledgement and adds your preexisting streaming channels, if any, to your Hisense • Roku TV. This process is automatic and takes a few moments—a little longer if you already have a lot of streaming channels to add.
  • Page 28 After it adds your selected streaming channels, the TV helps you set up the devices that you’re connecting to it, such as a cable box, Blu-ray player, or game console: 8. Press [OK] or [RIGHT] to proceed:...
  • Page 29 You’re done with Guided Setup. If your TV is connected to the Internet: To ensure you have a great Hisense • Roku TV experience, we’ll show you an introductory video filled with some great hints and tips. If you’re not interested, press on the remote control to exit the video and go to the Roku Home screen.

  • Page 30: Connected Hisense • Roku Tv Home Screen

    Connected Hisense • Roku TV Home Screen Here is a typical Home screen from a Hisense • Roku TV that’s connected to the Internet and paired with a Roku account. Tip: The appearance of the Home screen varies depending on whether you decided to connect your TV to the Internet.

  • Page 31: Non-Connected Hisense • Roku Tv Home Screen

    Non-connected Hisense • Roku TV Home screen Here is a typical Home screen from a Hisense • Roku TV that is not connected to the Internet. Personalize your Home screen You can do a lot to personalize your Home screen and make it just right for you and your family: Remove a tile by highlighting it and pressing .

  • Page 32: Benefits Of Connecting

    Hisense • Roku TV! Make any night a movie night Your Hisense • Roku TV offers more than 200,000 movies and TV episodes to choose from, across major streaming movie channels like Netflix, Amazon Instant Video, Hulu Plus, Redbox Instant, VUDU, and more.

  • Page 33: What Is Streaming

    Your Hisense • Roku TV lets you choose from over 1,500 streaming channels that offer a huge selection of entertainment: More than 200,000 movies and TV episodes •...

  • Page 34: But What If I Didn't Connect My Hisense • Roku Tv

    What if you went through Guided Setup and chose Connect to the Internet later? No worries. Your Hisense • Roku TV makes it easy to connect whenever you want. As you move around the Home screen, you’ll see several places where you can start the connection process. For example: Every now and then you’ll see a message appear on the panel to the right of the Home screen...

  • Page 35: Setting Up Antenna Tv

    Setting up Antenna TV Despite all of the entertainment possibilities of your Hisense • Roku TV, you may also want to watch broadcast TV. You watch broadcast TV in much the same way you watch other entertainment choices. You select a tile—the Antenna TV tile—from the Home screen.
  • Page 36 2. On the Home screen, select the Antenna TV tile. 3. Read the simple on-screen instructions and select Start setup. 4. If prompted, select your time zone. You’ll only need to do this if the TV can’t figure out your time zone from your Internet connection. Why does the TV need my time zone?
  • Page 37 6. Wait while your TV scans for broadcast (antenna TV) stations… … and then cable TV channels. Tip: Cable TV channels are channels from a cable TV provider that you can receive by connecting their cable directly to your TV (unscrambled NTSC, ATSC, and QAM channels, if you’re interested in the details).
  • Page 38 • Press to switch to the previously tuned channel. • Press  to see options for picture and sound settings. “Hisense • Roku TV Remote control” on page has more information on using the remote control buttons while watching TV.

  • Page 39: Using Your Hisense • Roku Tv

    Using your Hisense • Roku This section provides information on using the day-to-day features of your Hisense • Roku TV. Hisense • Roku TV status light Your TV has a single status light on the front panel. It goes on and off and blinks in different ways...

  • Page 40: Hisense • Roku Tv Panel Buttons

    The controls on the TV enable you to perform simple functions, but are not a substitute for the remote control. Your Hisense • Roku TV has seven buttons on the right edge of the screen. From top to bottom, they perform the following functions: Input •...

  • Page 41: Hisense • Roku Tv Remote Control

    Hisense • Roku TV Remote control Hisense • Roku TV IR remote control Getting around You’ve already done a bit of navigating with the remote control when you completed the Guided Setup and when you set up Antenna TV. This section explains how to use the remote control for everyday TV use.
  • Page 42 HOME Immediately returns to the Home screen menu. OPTIONS Displays an Options menu, but only when the Options  hint in the upper right corner of the screen is not dimmed. The menu you see varies depending on what you are doing with the TV. Also, in most cases, pressing ...
  • Page 43 FAST When playing streaming video that supports this feature: FORWARD • First press fast forwards at 1x speed. • Second press fast forwards at 2x speed. Third press fast forwards at 3x speed. • Subsequent presses cycle through 1x, 2x, and 3x fast forward •...

  • Page 44: Watching Broadcast Tv Channels

    To watch broadcast TV, select the Antenna TV tile in the Home screen. Your TV remembers the last channel you watched and starts with that channel playing. Tip: You also can use the buttons on the TV panel to select Antenna TV, as explained in “Hisense • Roku TV panel buttons” on page 28.

  • Page 45: Viewing Program Information

    Adjusting settings Press  to display the Options menu. Press UP and DOWN to highlight an option, and then press LEFT and RIGHT to change the setting. “Adjusting Hisense • Roku TV settings” on page explains each of the settings in detail.

  • Page 46: Switching Tv Inputs

    Tip: You also can use the buttons on the TV panel to select a TV input, as explained in “Hisense • Roku TV panel buttons” on page 28. “Customizing your Hisense • Roku TV” on page explains how to rename and remove inputs. Auto-detecting devices Your TV automatically detects when you connect a new device to an HDMI input and turn on its power.
  • Page 47 Alliance. Some servers do not fully implement the DLNA specification but are UPNP (Universal Plug and Play) compatible. The Roku Media Player will connect to them as well. Some media servers can convert files into Roku compatible formats. DRM-protected content is not supported.

  • Page 48: Adjusting Hisense • Roku Tv Settings

    Adjusting Hisense • Roku TV settings You can adjust most picture and sound settings while you are watching a program by pressing . If you don’t find what you need, there are additional picture and sound settings in the Settings menu.

  • Page 49: Options Menu

    Tip: You don’t have to go to the Settings menu first—you can display an input’s Options menu and adjust its settings whenever you are watching the input by pressing . Options menu The Options menu for each TV input provides settings for controlling the appearance of the picture and the quality of the audio.

  • Page 50: Advanced Picture Settings

    • Sleep timer – Sets a timer that turns off the TV after the specific amount of time. This setting remains in effect even if you stop watching the current input. Closed captioning – Controls when you see captions. This setting is only offered for Antenna TV, •...
  • Page 51 To adjust the settings on the Advanced picture settings menu, press UP or DOWN to highlight a setting, and then press LEFT or RIGHT to change the setting. You’ll notice the changes you make right away in picture appearance. Tip: When you highlight a setting, the header text explains the effect of its current value. When you begin to adjust a setting, the other options are hidden so you can see more of the screen.
  • Page 52 • Picture size – Adjusts the aspect ratio of the picture, enabling you to view a picture in its original format, or zoom or stretch it to fill the screen. The Auto setting produces the best picture in most cases. Game mode –...

  • Page 53: Searching For Movies And Shows

    Searching for movies and shows Searching for movies and shows across multiple streaming channels is one of the unique features of your Hisense • Roku TV. Within a single search operation, you can search by: • Movie name • TV show name Actor or director name •...

  • Page 54: I Found A Show, Now What

    An icon next to each search result shows the category of the result (movie, TV show, actor). Press RIGHT to highlight the search results. Press UP and DOWN to scroll through the list of search results to highlight the item you want to view. I found a show, now what? Now that you’ve highlighted the show, movie, actor, game, or streaming channel you were looking for, press RIGHT.

  • Page 55: Using The Roku Channel Store

    If there is a one-time or recurring fee associated with using the streaming channel, you must agree to the terms and conditions, accept the fee, and—if you created one when you activated your Hisense • Roku TV, enter your Roku PIN code to authorize the charges. •...

  • Page 56: Customizing Your Hisense • Roku Tv

    Customizing your Hisense • Roku TV There are several things you can do to personalize your Hisense • Roku TV. Rearrange tiles Whenever you add a TV input tile, it’s added at the top of your Home screen. Whenever you add a new streaming channel from the Roku Channel Store, it’s added at the bottom of your Home screen.

  • Page 57: Edit Broadcast Tv Channel Lineup

    6. Repeat these steps to move other tiles until you have arranged your Home screen to your liking. Edit broadcast TV channel lineup When you set up the TV tuner as described in “Setting up Antenna TV” on page 23, the TV adds all the channels with good signals that it can detect in your area.

  • Page 58: Rename Inputs

    Rename inputs Rather than trying to remember that your Blu-ray player is connected to HDMI1 and your game console is connected to HDMI 3, you can rename the TV inputs to match the connected component. Note: Renaming an input also changes the icon associated with it. To rename an input, you can either: •...

  • Page 59: Change Themes

    Change themes Another way to customize your Hisense • Roku TV is to change its theme. The theme establishes the look and feel of the TV through colors, designs, and fonts. Tip: Themes are available only when your TV is connected to the Internet.

  • Page 60: Configure Parental Controls

    Auto power off settings To help you save energy, your Hisense • Roku TV can automatically turn itself off after a period of inactivity or a period during which no signal has been detected. It is factory-configured to do both of these things, but you can change these settings if needed.
  • Page 61 Tip: Your parental control PIN has nothing to do with your Roku PIN. You can make them the same if you want—this is entirely your choice. To create a new parental control PIN, from the Home screen menu navigate to Settings > Parental controls.
  • Page 62 unblocked. When the kids return, select Enable parental controls again, and all of your parental control settings are restored in a single operation. To enable parental control of TV shows: 1. In the Home screen menu, navigate to Settings > Parental controls, and then enter your PIN. 2.
  • Page 63 Blocking based on other ratings Your Hisense • Roku TV can block programs having ratings that had not been defined when the TV was manufactured. It does this by detecting a new Rating Region Table in a program and then downloading the new table and displaying its rating in the Parental controls.
  • Page 64 Blocking unrated programs Some broadcast TV shows and movies are assigned a rating of “Unrated”. Whether or not such programs contain content that is objectionable to you cannot be determined. However, you can choose to block such programs. To block all unrated broadcasts: 1.
  • Page 65 To watch the blocked program, you need to know the PIN code defined when you enabled parental controls, as explained in “Creating a parental control PIN” on page 48. 1. Press OK to select Unblock and display a PIN pad. 2.
  • Page 66 Resetting parental controls So now your kids have grown up and gone away to college, and you no longer want to deal with blocked programs. To erase all parental control settings: 1. From the Home screen menu, navigate to Settings > Parental controls, and then enter your PIN. 2.

  • Page 67: More Settings

    More settings This section describes the features and settings of the Hisense • Roku TV that were not covered in the other parts of this guide. Changing network settings If needed, you can change your network settings at any time. For example, if you change the name of your wireless network (its SSID) or its password, you will need to change your TV’s settings so that it can...

  • Page 68: Changing Caption Settings

    Tip: Wireless networks that are password-protected display a “padlock” icon adjacent to the name. Changing caption settings You can change many different settings that affect the appearance of captions. To change caption settings, from the Home screen menu, navigate to Settings > Captions, and then press RIGHT.

  • Page 69: Changing Time Settings

    • Background color - Choose from a list of colors for the background area behind the text. As you move the highlight to each color, you can see a sample of the result in an adjacent panel. Note that you won’t see any change unless you set the Background opacity to a value other than Off. Background opacity - Choose from a list of opacity settings for the background of the caption.

  • Page 70: Scanning For Broadcast Tv Channels Again

    Using the Hisense • Roku TV in a home theater Your Hisense • Roku TV has several features that make it an ideal TV for a home theater. But you might not notice them because they remain in the background until you decide to use them.

  • Page 71: Controlling Devices Through Cec

    58. Controlling other devices through CEC Consumer Electronics Control (CEC) enables your Hisense • Roku TV and other CEC-compatible home entertainment components to control one other in various ways. First, the CEC-compatible devices must “discover” one another and report their capabilities. After this, one device can control another according to the features you enable.
  • Page 72 When the CEC-compatible amplifier is off, the TV automatically turns on its speakers (unless you have turned them off as described in “Turning off Hisense • Roku TV speakers” on page 58) and resumes local control of volume and mute state.

  • Page 73: Restarting The Hisense • Roku Tv

    Settings > Control other devices (CEC) and highlight System standby. Press OK to check the adjacent check box. Restarting the Hisense • Roku TV You can restart the TV when necessary. Restarting has the same effect as unplugging the TV power and then plugging it in again.

  • Page 74: Getting System Updates

    POWER buttons. 3. When you see the startup screen appear on the TV, release the buttons. 4. Proceed through the Guided Setup. See “Setting up your Hisense•Roku TV” on page 12. Getting system updates If your TV is connected to the Internet and linked with a Roku account, it will automatically get updates from time to time.
  • Page 75 USB flash drive Any normal USB flash drive will work, 2. On the USB Update web page, select the correct Hisense • provided it has a FAT-16 or FAT-32 Roku TV model and then click Download. Save the file to the file system format.
  • Page 76 5. On the 12-digit code page, enter the code your TV displayed, and then click Next. 12- and 6-digit codes 6. On the 6-digit code page, write down the 6-digit code that The USB update process uses a pair of codes to validate that you are appears, and then take it back to your TV.

  • Page 77: Other Devices

    In many cases, you can program your cable or satellite universal remote control to also control your Hisense • Roku TV. You will need to have instructions for programming the remote control handy. Check with your cable or satellite provider for instructions.

  • Page 78: Faq

    For the latest answers to Frequently Asked Questions, visit the Support section of the Hisense USA website (www.hisense-usa.com/support) and the Support section of the Roku website (www.roku.com).

  • Page 79: Quick Problem-Solving Tips

    When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at 1-888-935-8880 Monday through Friday from 8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M.
  • Page 80 Your sound and picture is distorted or appears wavy An electric appliance may be affecting the • TV. Turn off any appliances that are nearby and move them farther away from the TV. Insert the power plug of the TV set into •...

  • Page 81: Legal Statement

    Due to the various capabilities of the Hisense • Roku TV, as well as limitations in the available content available therein, certain features, applications, and services may not be available on all Hisense • Roku TV s, or in all territories. Some features on the Hisense • Roku TV may also require additional peripheral devices or membership fees that are sold separately.

  • Page 82: Software Licenses

    Changes to This Agreement Hisense and Roku reserve the right to amend this Agreement at any time, in whole or in part, in their sole discretion. Such amendments shall be effective immediately upon posting of the amended Agreement on Hisense’s website at www.hisense-usa.com...
  • Page 83 PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE WWW.MPEGLA.COM. THE TELEVISION CONTAINS TECHNOLOGY SUBJECT TO CERTAIN INTELLECTUAL PROPERTY RIGHTS OF MICROSOFT. USE OR DISTRIBUTION OF THIS TECHNOLOGY OUTSIDE OF THE TELEVISION IS PROHIBITED WITHOUT THE APPROPRIATE LICENSE(S) FROM MICROSOFT.

  • Page 84: Limitation Of Liability

    Television and its operation (including the operation of the Software incorporated in the Television) is provided solely by Hisense as set forth in the Important Product Information Guide, and not by Roku. Roku offers no warranty to You under this Agreement.
  • Page 85 Additional Terms Applicable to Mobile Apps License The Mobile Apps are licensed, not sold, to You for use only under the terms of this Agreement. Roku, as the licensor, reserves all rights not expressly granted to You. This license granted to You by Roku for the Mobile Apps is limited to a non-exclusive, non-transferable license to use the Mobile Apps for personal and non-commercial purposes solely on any mobile device that You own or control and as permitted by the usage rules set forth in any application store terms and conditions and only within the country or location authorized by Roku.

  • Page 86: Contact Information

    Miscellaneous This Agreement is the final, complete and exclusive agreement between You, on the one hand, and Roku and Hisense, on the other hand, relating to the Television, the Channel Store, the Software and the Mobile Apps (as applicable), and supersedes all prior or contemporaneous proposals, advertisements, representations, understandings, or agreements relating thereto, whether oral or written;...

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