About Camera Setup - Panasonic BL-C30 Installation/Troubleshooting Manual

Troubleshooting

2.2 About Camera Setup

Note
If you are experiencing any problems, it is recommended that you
temporarily disable all firewall, pop-up killer, and virus detection
software. Once the problem is identified and corrected, you can restart
the Setup Program.
Problem
Automatic Setup
fails using Setup
Program.
Viewnetcam.com
registration fails
using Setup
Program.
• More than 20 minutes have passed, after turning the camera
on.
Disconnect the plug of the AC cord from the outlet, and
reconnect it again. Set up the camera again following the
Getting Started.
• Multiple camera IP addresses are overlapping.
If you install multiple cameras, turn the camera on one by
one.
• Your PC is not connected to the Internet through the router.
Configure the router for the Internet connection from your
PC following the router manual. And register with the
Viewnetcam.com service.
• If you do not receive an E-mail from the Viewnetcam.com
service, your registered E-mail address may be incorrect.
Register your correct E-mail address again at the
Viewnetcam.com website at
"http://www.viewnetcam.com".
• After you registered with the Viewnetcam.com service,
"Expired" is displayed at the Personal (Camera) URL on the
Viewnetcam.com page or at the Camera URL in the DDNS on
the Status page.
Restart the camera, and confirm that your registered URL
is displayed on their pages.
Cause and Remedy
Installation/Troubleshooting
21