Bernafon VERAS 9 Instructions For Use Manual
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Bernafon VERAS 9 Instructions For Use Manual

Behind-the-ear hearing instruments
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VERAS 9
VERAS 7
VERAS 5
Nano BTE
Behind-the-ear hearing instruments
INSTRUCTIONS
FOR USE

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Summary of Contents for Bernafon VERAS 9

  • Page 1 VERAS 9 VERAS 7 VERAS 5 Nano BTE Behind-the-ear hearing instruments INSTRUCTIONS FOR USE...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction Description of features Inserting instruments with an earmold Removing earmold and hearing instruments Inserting instruments with a Spira Flex sound tube Removing your instruments and Spira Flex sound tube Operating your instruments (ON/OFF) Changing the volume level Changing programs Changing the battery Data logging and learing...
  • Page 5 Instrument care Using your hearing instruments Using the telephone Environmental protection Product approval, markings and compliance Cell phone and hearing instrument compatibility 37 International warranty Your hearing instrument configuration Accessories General warnings and safety guidelines Common problems and solutions Compliance with requirements for Europe Compliance with radio communi cations requirements for the USA and Canada Notes...
  • Page 6 Congratulations on the purchase of your new Bernafon hearing instruments. With a little practice, you will soon be on your way to better hearing. Please read the entire contents of this booklet before using your hearing instruments. It contains instructions and important information about the use and handling of your hearing instruments and batteries.

  • Page 7: Introduction

    Introduction Bernafon nano BTE IFU The following instruments are covered in these instructions: Veras Nano BTE VR_ILU_nanoBTEwithSpira_BW_HI VR9 N VR7 N VR5 N Note: The instruments are available either with earhook or Spira Flex sound tube.

  • Page 8: Description Of Features

    Bernafon nano BTE IFU Description of features VR_ILU_nanoBTEwithSpira_BW_HI 1 Push button 5 Sound outlet Bernafon nano BTE IFU 2 Microphone 6 Dome 2a Second microphone 7 Concha clip 3 Adapter 8 Battery drawer 4 Spira Flex sound tube VR_ILU_Left-rightEarMarkingNanoBTE_BW_HI Left/Right ear marking...
  • Page 9 Bernafon nano BTE IFU Description of features VR_ILU_nanoBTEwithHook_BW_HI 1 Push button 4 Sound outlet 2 Microphone 5 Battery drawer 2a Second microphone 3 Earhook Earmold (used with earhook) 1 Canal 2 Sound outlet 3 Tubing 4 Helix 5 Vent...

  • Page 10: Inserting Instruments With An Earmold

    Inserting instruments with an earmold Bernafon nano BTE IFU It takes patience and practice to insert your earmold correctly. If you have difficulty, please consult your hearing care professional. VR_ILU_InsertingNanoBTEhook1_BW_HI • Hold the earmold by the tubing so that the helix...
  • Page 11 VR_ILU_InsertingNanoBTEhook2_BW_HI • Run your index finger down the skin just in front of your ear. If you can touch the helix part of the earmold, it is not inserted correctly. Gently push it behind the fold of your ear. • Lift the hearing instrument into place behind your ear.

  • Page 12: Removing Earmold And Hearing Instruments

    Removing earmold and hearing instruments • Lift the instrument from your ear first. • Push the back of your ear with your thumb to loosen the helix part of the earmold, then use your index finger to remove it. • Grasp the helix part of the earmold and twist it forward.

  • Page 13: Inserting Instruments With A Spira Flex Sound Tube

    Inserting instruments with a Spira Flex sound tube Bernafon nano BTE IFU Practice inserting your sound tube correctly. VR_ILU_InsertingNanoBTEspira1_BW_HI • First, position the hearing instrument behind your ear. • Grasp the bend of the sound tube and gently push the dome into your...

  • Page 14: Removing Your Instruments And Spira Flex Sound Tube

    Removing your instruments and Spira Flex sound tube • Grasp the bend of the sound tube and gently pull the tube and dome out of your ear. • Lift the instrument from behind your ear. Important: Do not remove the sound tube and dome by pulling on the hearing instrument.

  • Page 15: Operating Your Instruments (On/Off)

    Operating your instruments (ON/OFF) VR_ILU_OnOffFunctionNanoBTE_BW_HI Click “ON” Click “OFF” To turn the instrument ON Close the battery door completely. The hearing in- strument will emit one long beep when it starts up. To turn the instrument OFF Open the battery door slightly until a click is felt. Important: Never force the battery drawer open or closed.

  • Page 16: Changing The Volume Level

    Changing the volume level The instrument automatically adjusts the volume to the changing sound environment. If you desire to manipulate the volume yourself, you may use the optional RC-P remote control or the SoundGate communication device for this purpose. Please follow the detailed directions in the Instructions for Use included with these devices.

  • Page 17: Changing Programs

    Changing programs Your hearing instrument can be configured with 3 to 4 listening programs. Please see page 45 to find out which programs have been configured for your hearing instruments. You can change programs as follows: Push button A press on the button will cause the program to change.

  • Page 18: Changing The Battery

    Changing the battery When the battery is about to run out, the Bernafon nano BTE IFU instrument will beep at regular intervals. The battery should be replaced immediately. Your hearing instrument uses a size 312 battery. VR_ILU_BatteryReplacementNanoOut_BW_HI • Gently swing the battery drawer fully open, but do not force it.

  • Page 19: Important Battery Information

    Important battery information • Battery life will vary with conditions of use (batteries will run down faster in noisy environ- ments). • Always keep spare batteries on hand. • A used battery should be replaced immediately. • If you are not going to use your hearing instru- ments for a few days, remove the batteries.

  • Page 20: Data Logging And Learning

    Data logging and learning Data logging The data log automatically stores information about your use of the hearing instruments such as changes made to the volume control, hours of wear, etc. This information can be used by your hearing care professional to adjust your instru- ments.

  • Page 21: Operating The Instruments With Remote Control

    Operating the hearing instruments with the optional RC-P remote control If you have purchased a remote control you can use it to change programs, adjust the volume level up and down, or mute the instruments. For complete operating instructions, please read the separate RC-P remote control instructions for use booklet.

  • Page 22: Operating The Instruments With Soundgate

    Operating the instrument with the optional SoundGate communication device (VR9 and VR7 Nano BTEs only) If you have purchased a SoundGate you may use it to perform basic functions such as program changes and volume adjustments. In addition, the SoundGate serves as a link between your hearing instruments and external sources such as music players, cell phones, computers, etc.

  • Page 23: Instrument Care

    Instrument care Healthy ears produce a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your instruments. Every night • Check your instruments for ear wax and wipe them clean with a cloth or tissue.
  • Page 24 You should wash your earmolds regularly. The hearing instrument itself must never be washed or allowed to get wet! Bernafon nano BTE IFU • Handle your instruments over a soft surface to avoid damage in case you drop them. VR_ILU_CleaningEarmoldAttachNano_BW_HI •...
  • Page 25 • Use an air puffer to remove any remaining moisture in the tubing. • When re-attaching the earmold to the instrument, it is important to position it correctly, as shown above.
  • Page 26 Cleaning the Spira Flex thin sound tube system If you have the sound tube system, make sure that the tube and dome are kept free of ear wax at all times. • Grasp the adapter firmly and disconnect the sound tube from the instrument by pulling it off.
  • Page 27 Exchanging the dome The dome should be changed regularly. The fre- quency of dome changes will depend on how fast ear wax builds up on the dome. Spare domes can be obtained from your hearing care professional. • Remove the old dome by pulling it off the end of the sound tube.
  • Page 28 • Hold the instrument by the adapter and grasp the tube close to the connector. • Pull firmly to remove the old tube. • Attach the new sound tube by pushing it firmly into the connector. Bernafon nano BTE IFU VR_ILU_ExchangingSpiraNanoBTE_BW_HI...
  • Page 29 Avoid heat, humidity and chemicals • Do not expose hearing instruments to extreme heat by leaving them in the car, near a radiator, etc. • Avoid exposing your instruments to moisture ie steambaths, showers, heavy rain, etc. • Never attempt to dry your instruments with a hair dryer, microwave oven, etc.

  • Page 30: Using Your Hearing Instruments

    Using your hearing instruments Hearing instruments do not restore perfect hear- ing. They make sounds louder and help you make the most of the hearing you have. While some immediate benefit is usually noticed, it often takes several weeks for your brain to adapt to the new sounds.
  • Page 31 • You may notice that your own voice sounds louder. If the voices of others are at a comfort- able level, try speaking at a lower volume. • Sounds like footsteps, chirping birds, rustling paper, etc. may seem quite loud at first because you probably haven’t heard them for awhile.
  • Page 32 Attending theatre, concerts, lectures, etc. • Try to sit with your better ear closer to the sound source. • Become familiar with the program in advance to make it easier to follow. At work • Inform your co-workers about your hearing loss. •...

  • Page 33: Using The Telephone

    Using the telephone • Hold the receiver close to the microphone inlet of your hearing instrument. If this causes whistling, move the receiver away a small distance. • Before purchasing a mobile phone, test it with your hearing instrument. • People with a greater degree of hearing loss may need a volume control on the telephone.

  • Page 34: Environmental Protection

    Environmental protection Your hearing instruments contain electronic components subject to the Directive 2002/96/EC on waste electrical and electronic equipment. Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hear- ing care professional for disposal.

  • Page 35: Product Approval, Markings And Compliance

    Product approval, markings and compliance All Bernafon Veras hearing instrument models comply with international standards concerning electromagnetic compatibility. Due to the limited size available on the instruments all relevant approval markings are found in this document. Electromagnetic interference Your hearing instrument has been thoroughly tested for electromagnetic interference.
  • Page 36 Your hearing instruments may contain a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < – 42 dBμA/m @ 10 m. The electromagnetic emission from the radio system is well below international limits for human exposure.

  • Page 37: Cell Phone And Hearing Instrument Compatibility

    Cell phone and hearing instrument compatibility Some hearing instrument users have reported a buzzing sound in their instruments when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible. The compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions (ANSI C63.19-2006 American...
  • Page 38 The immunity of your Veras hearing instrument is at least M2/T2. The equipment performance measurements, categories and system classifica- tions are based upon the best information available but Bernafon cannot guarantee that all users will be satisfied.

  • Page 39: International Warranty

    International warranty Your hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, earmolds, etc. This warranty is void if a defect is the result of misuse or mistreatment.

  • Page 40: Your Hearing Instrument Configuration

    Your hearing instrument configuration Available programs Your hearing instruments are programmed in the following way: Program Beeps Function Right and left instruments synchronized When this feature is active, changes made to one instrument are automatically made in the other through a wireless communication link. M Active M Inactive...

  • Page 41: Accessories

    Accessories Bernafon offers a wide range of optional acces- sories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accesso- ries are available: • Remote control • SoundGate communication device (for wireless connection to cell phones, music players, etc.)

  • Page 42: General Warnings And Safety Guidelines

    General warnings and safety guidelines Hearing instruments and batteries can be danger- ous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality. Familiarize yourself completely with the following general warnings before using your hearing instru- ments.
  • Page 43 • A slap to your ear while wearing the instrument could be harmful. Avoid wearing your hearing instrument while playing contact sports (e.g. rugby, football etc.). • Be aware that use of a hearing instrument may cause excess earwax to build up in the ear canal which may require removal by a trained medical professional.
  • Page 44 • Clean your hearing instruments and their parts on a regular basis as recommended. Micro- organ isms from unclean instruments may cause skin irritations. • Be careful with leaking battery liquid, as it is a hazardous substance. • Never try to recharge non-rechargeable batteries. •...
  • Page 45 • Traffic or other warning sounds may also be reduced in level by a directional microphone when these sounds are coming from behind you. • Never insert cleaning tools into the sound outlet or microphone inlet. This could damage the hearing instruments.

  • Page 46: Common Problems And Solutions

    Common problems and solutions Problem Possible cause Instrument Instrument not inserted correctly whistles Ear wax accumulation in ear canal or squeals Earmold may be too loose Tubing may be split or improperly connected No volume, Instrument may not be turned ON level too soft Battery may be dead or inserted or humming...
  • Page 47 Solution Re-insert instrument Consult your hearing care professional or physician Consult your hearing care professional Consult your hearing care professional Check that the battery drawer is closed completely Insert a fresh battery Increase volume level with control on instrument or remote control Consult your hearing care professional or physician Open and close the battery drawer several times or clean the battery contacts carefully with a dry Q-tip...
  • Page 48 Problem Possible cause Whirring noise, Battery contacts may be dirty fading, weak or corroded or motor-boating Moisture in hearing instrument sounds Low battery Instrument Low battery switches from 2ON to OFF periodically...
  • Page 49 Solution Open and close the battery drawer several times or clean the battery contacts carefully with a dry Q-tip Place instrument in Dry-Aid pack. Remove battery first. Consult your hearing care professional. Insert a fresh battery Insert a fresh battery...

  • Page 50: Compliance With Requirements For Europe

    Compliance with requirements for Europe This device is in conformance with the require- ments of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certified by applying the following marking: This device also complies with the essential requirements of the Directive 1999/5/EC of the European Parliament on radio equipment and telecommunications terminal equipment, R&TTE.
  • Page 51 Declaration of conformity is available at: Bernafon AG Morgenstrasse 131 3018 Bern Switzerland...

  • Page 52: Compliance With Radio Communi Cations Requirements For The Usa And Canada

    Compliance with radio communi cations requirements for the USA and Canada Bernafon AG Veras hearing instrument models VR9 N; VR7 N; VR5 N FCC ID U6XFUBTE01 7031A-FUBTE01 Statement of compliance: This device complies with part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation...
  • Page 53 These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica- tions.
  • Page 54 Caution: Changes or modifications not expressly approved by Bernafon AG could void the user’s authority to operate the equipment.

  • Page 55: Notes

    Notes...
  • Page 56 Notes...
  • Page 57 Notes...

  • Page 58: Service

    Service If none of the actions, listed on the previous pages, solve the problem, contact your hearing care professional. Do not attempt to repair your hearing instruments yourself. Place stamp with dispenser name and address here:...
  • Page 60 Australia New Zealand Bernafon Australia Pty. Ltd. Bernafon New Zealand Ltd. 12/97 Castlemaine Street Level 1, Building F Milton QLD 4064 27-29 William Pickering Drive Freecall 1800 809 111 Albany, Auckland 0632 Phone +61 7 3250 0300 Toll Free 0800 44 22 57...

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