Bernafon Viron Series Instructions For Use Manual

Receiver-in-the-ear hearing aids

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Instructions for use manual (80 pages)

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Questions and answers

Martin

April 28, 2025

Har skiftet batteri men den vil ikke starte?

1 comments:

Mr. Anderson

May 15, 2025

The Bernafon Series hearing aid may not start after changing the battery due to the following reasons:

1. The battery drawer is not fully closed. The hearing aid only turns on when the battery drawer is completely shut.
2. The new battery is dead or not inserted correctly.
3. Moisture may be present; the battery should be wiped with a dry cloth.
4. The battery contacts might be dirty or corroded.

Ensure the battery is fresh, correctly inserted, and the drawer is fully closed.

This answer is automatically generated

jeff

March 8, 2025

sudden chirp lasting 15 seconds

Summary of Contents for Bernafon Viron Series

Page 1 miniRITE T Receiver-in-the-Ear Hearing Aids VIRON ZERENA Instructions for Use...
Page 3 Model overview This booklet is valid for the following hearing aid families and models: Viron Viron 9 – VN9 MNR T Viron 7 – VN7 MNR T Viron 5 – VN5 MNR T Zerena Zerena 9 – ZR9 MNR T Zerena 7 –...
Page 4 Introduction to this booklet This booklet shows you how to use and maintain your new hearing aid. Please read the booklet carefully including the warning sections. This will help you to get the most out of your new hearing aid. Your hearing care professional has adjusted the hearing aid to meet your needs.
Page 5 Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing within mild to moderate to profound hearing loss. This hearing aid is intended to be used by adults and children older than 36 months. I m p o r t a n t n o t i c e The hearing aid amplification is uniquely adjusted and optimized to your hearing capabilities during...
Page 7: Table Of Contents
Table of contents Identify your hearing aid, speaker, and earpiece Your hearing aid − What it is What it does Identify left and right hearing aid Battery (size 312) Turn the hearing aid ON and OFF When to replace a battery Replace the battery Put on the hearing aid MultiTool for handling batteries and cleaning...
Page 8 Optional features and accessories Change volume (optional) Change program (optional) Mute the hearing aid (optional) Quick reset and pairing mode Using hearing aid with iPhone, iPad, and iPod touch Pairing hearing aid with iPhone Re-connect your hearing aids to your iPhone, iPad, or iPod touch Wireless accessories (optional) Other options (optional)
Page 9 General warnings Troubleshooting guide Water & dust resistance (IP68) Conditions of use Warranty certificate International warranty Technical information Your individual hearing aid settings...
Page 10: Identify Your Hearing Aid, Speaker, And Earpiece
Identify your hearing aid, speaker, and earpiece Ear grip (optional) Speaker (60-Speaker shown) Speakers miniRITE T hearing aid comes with 5 different speakers: Standard Power Mold speakers speakers 60-Speaker 85-Speaker 100-Speaker 100-Speaker 105-Speaker...
Page 11 Standard earpieces The standard speakers use one of the following earpieces: Open Dome Bass Dome, single vent Bass Dome, double vent Power Dome Grip Tip (available in small and large, left and right, with or without vent) Please see details for replacing the dome or Grip Tip in section: “Replace dome or Grip Tip”.
Page 12 Customized earpieces Micro Mold Lite Tip VarioTherm Micro Mold ® VarioTherm Lite Tip ® VarioTherm is a registered trademark of Dreve. ®...
Page 13: Your Hearing Aid − What It Is
Your hearing aid − What it is Microphone openings Ear grip (optional) Wax filter Speaker (60-Speaker shown) Battery drawer Push buttons...
Page 14: What It Does
What it does Holds the Sound in speaker in place Wax protection of speaker Sound out Contains the battery. Change program and Battery drawer is also volume, and mute the on/off switch. the hearing aid...
Page 15: Identify Left And Right Hearing Aid
Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be programmed differently. You can find left/right color indicators in the battery drawer, on 60- and 85-Speakers. Indicators can also be found on 100-Speakers and some earpieces.
Page 16: Battery (Size 312)
Battery (size 312) Your hearing aid is a miniature electronic device that runs on special batteries. To activate the hearing aid, you must insert a new battery in the battery drawer. See how in the “Replace the battery” section. Make sure the plus is visible Battery drawer Pull out to open...
Page 17: Turn The Hearing Aid On And Off
Turn the hearing aid ON and OFF The battery drawer is used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it. Turn ON Close the battery drawer with the battery in place.
Page 18: When To Replace A Battery
When to replace a battery When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out. Three beeps* Four beeps = The battery = The battery is running low has run out Battery tip To make sure the hearing aid is always working,...
Page 19: Replace The Battery
Replace the battery 1. Remove Fully open the battery drawer. Remove the battery. 2. Uncover Remove the sticky label from the + side of the new battery. Tip: Wait 2 minutes so that the battery can draw air, to ensure optimal function. 3.
Page 20 4. Close Close the battery drawer. The hearing aid will play a jingle through the earpiece. Hold the earpiece close to your ear to hear the jingle. The MultiTool can be used for battery change. Use the magnetic end to remove and insert batteries. The MultiTool is provided by your hearing care professional.
Page 21: Put On The Hearing Aid
Put on the hearing aid The speaker brings the sound into your ear. The speaker should always be used with an earpiece attached. Use only parts designed for your hearing aid. If the speaker has an ear grip, place it in the ear so it follows the contour of the ear (see step 3).
Page 22: Multitool For Handling Batteries And Cleaning
MultiTool for handling batteries and cleaning The MultiTool contains a magnet which makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing ear wax from your earpiece. If you need a new MultiTool, please contact your hearing care professional.
Page 23: Caring For Your Hearing Aid
Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Clean the microphone openings Carefully brush away debris from the openings using a clean brush. Gently brush the surface and make sure the brush is not pressed into the openings.
Page 24: Replace Dome Or Grip Tip
Replace dome or Grip Tip The earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tip should be replaced at least once a month. Step 1 Hold on to the speaker and then pull off the earpiece.
Page 25: Prowax Minifit Filter
ProWax miniFit filter The speaker has a white wax filter attached to the end where the earpiece is attached. The wax filter will help prevent wax and debris from damaging the speaker. If the filter becomes clogged, please replace the wax filter (see section “Replace ProWax miniFit filter”) or contact your hearing care professional.
Page 26 Replace ProWax miniFit filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and one with the new wax filter. 2. Remove Push the empty pin into the New filter wax filter in the speaker and pull it out.
Page 27: Clean Micro Mold, Lite Tip, Or Power Mold
Clean Micro Mold, Lite Tip, or Power Mold The earpiece should be cleaned regularly. The earpiece contains a wax filter*. The filter keeps wax and debris from damaging the speaker. Replace the filter when clogged or when the hearing aid does not sound normal.
Page 28: Replace Prowax Filter
Replace ProWax filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and filter one with the new wax filter. 2. Remove Push the empty pin into the wax filter in the mold and pull it out.
Page 29: Flight Mode
Flight mode When boarding an airplane or entering an area where it is prohibited to radiate radio signals, e.g., during flight, flight mode must be activated. The hearing aid will still be working. It is only necessary to activate flight mode on one hearing aid. To activate and deactivate flight mode Press either end of the push...
Page 30: Optional Features And Accessories
Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful.
Page 31: Change Volume (Optional)
Change volume (optional) The push button allows you to adjust the volume. You will hear a click when you turn the volume up or down. Give a short press to the button to increase the volume Give a short press to the button to decrease the volume Maximum...
Page 32: Change Program (Optional)
Change program (optional) Your hearing aid can have up to 4 different programs. These are programmed by your hearing care professional. Press up or down to change between programs ✼ You can change continuously between programs both up and down in the program order. For example, if you want to go from program 1 to 4, you can press the down button once instead of pressing the up button 3 times.
Page 33 To be filled out by the hearing care professional Program Activation sound When to use “1 beep” “2 beeps” “3 beeps” “4 beeps” Program change: Left Right Short press Medium press...
Page 34: Mute The Hearing Aid (Optional)
Your hearing aid can be muted by using one of the following optional devices: · Bernafon EasyControl-A app · SoundClip-A · RC-A remote control I m p o r t a n t n o t i c e...
Page 35: Quick Reset And Pairing Mode
Quick reset and pairing mode If you wish to return to the standard settings of the hearing aid programmed by your hearing care professional, simply open and then close the battery drawer. A jingle is played when you reset the hearing aid.
Page 36: Using Hearing Aid With Iphone, Ipad, And Ipod Touch
® For assistance in pairing and using these products with your hearing aid, please contact your hearing care professional or visit our support site at: www.bernafon.com/library. For information on compatibility, please visit www.bernafon.com/products/accessories. ✼ Direct audio streaming is currently not supported by...
Page 37: Pairing Hearing Aid With Iphone
Pairing hearing aid with iPhone 1. Settings 2. General Bluetooth Accessibility General Open your iPhone On the “General” and go to “Settings”. screen, choose Make sure Bluetooth "Accessibility". ® is on. Then choose “General”.
Page 38 3. Accessibility 4. Prepare MFi Hearing Devices On the “Accessibility” Open and close the screen, choose battery drawer, on both hearing aids if “MFi Hearing Devices”. you have two and place it close to your iPhone. The hearing aid stays in pairing mode for 3 minutes.
Page 39 5. Select 6. Confirm pairing Andrea's Hearing Devices Bernafon Viron 9 Bluethooth Pairing Request Bernafon Viron would like to pair with your iPhone Cancel Pair Your iPhone will Confirm pairing. detect the hearing aid If you have two for pairing. Detected...
Page 40: Re-Connect Your Hearing Aids To Your Iphone, Ipad, Or Ipod Touch
Re-connect your hearing aids to your iPhone, iPad, or iPod touch When you turn off your hearing aids, iPhone, iPad, or iPod touch, these will no longer be connected. To connect them again, turn on your hearing aids by opening and closing the battery drawer. The hearing aids will then automatically re-connect to your device.
Page 41: Wireless Accessories (Optional)
RC-A RC-A remote control offers the ability to change programs, adjust volume or mute your hearing aid. Bernafon EasyControl-A app The app offers an intuitive and discreet way to control your hearing aids with iPhone, iPad, iPod touch, and Android devices.
Page 42: Other Options (Optional)
Other options (optional) Telecoil Telecoil helps you hear better when using a telephone with a built-in loop or when you are in buildings with teleloop systems such as theatres, churches, or lecture rooms. This symbol or a similar sign is shown wherever a teleloop has been installed.
Page 43: Tinnitus Soundsupport (Optional)
Tinnitus SoundSupport (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old).
Page 44: Guidelines For Tinnitus Sound Generator Users
Guidelines for tinnitus sound generator users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus.
Page 45: Sound Options And Volume Adjustment
Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s).
Page 46 Your hearing care professional will set the volume control for the sound generator in one of two ways: A) change volume in each ear separately, or B) change volume in both ears simultaneously. A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the upper part of the push button repeatedly until desired level is reached.
Page 47: Limitation On Use Time
Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.
Page 48: Important Information For Hearing Care Professionals About Tinnitus Soundsupport
Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
Page 49 · Note the max wearing time for each program for which Tinnitus SoundSupport is activated. · Write those values in the table: “Tinnitus SoundSupport: Limitation on use”, in the back of this booklet. · Instruct your patient accordingly. The Tinnitus SoundSupport is manufactured for Bernafon AG.
Page 50: Warnings Related To Tinnitus Soundsupport
Warnings related to Tinnitus SoundSupport If your hearing care professional has activated the sound generator Tinnitus SoundSupport, please pay attention to the following warnings. There are some potential concerns associated with the use of any sound generated by a tinnitus management device.
Page 51 Maximum wearing time Always follow the maximum wearing time per day of the Tinnitus SoundSupport advised by your hearing care professional. Prolonged use may lead to worsening of your tinnitus or of your hearing loss.
Page 52: General Warnings
General warnings You should familiarize yourself fully with the following general warnings before using your hearing aid for your personal safety and to ensure correct use. Please note that a hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions.
Page 53 Choking hazards & risk of swallowing batteries and other small parts · Hearing aids, their parts, and batteries should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves. · Batteries have occasionally been mistaken for pills. Therefore, check your medicine carefully before swallowing any pills.
Page 54 General warnings Dysfunction · Be aware of the possibility that your hearing aid may stop working without notice. Keep this in mind when you depend on warning sounds (e.g. when you are in traffic). The hearing aids may stop functioning, for instance if the batteries have expired or if the tubing is blocked by moisture or ear wax.
Page 55 X-ray, CT, MR, PET scanning and electrotherapy · Remove your hearing aid before X-ray, CT/MR/ PET scanning electrotherapy, surgery etc. as your hearing aid may be damaged when exposed to strong electromagnetic fields. Heat and chemicals · The hearing aid must never be exposed to extreme heat e.g.
Page 56 General warnings Possible side effects · Hearing aids, molds or domes may cause an accelerated accumulation of earwax. · The otherwise non-allergenic materials used in hearing aids may in rare cases cause a skin irritation or other side effects. Please seek consultation with a physician if these conditions occur.
Page 57 Connection to external equipment · The safety of the hearing aid when connected to external equipment with an auxiliary input cable and/or with a cable and/or directly, is determined by the external signal source. When connected to external equipment plugged into a wall outlet, this equipment must comply with IEC-62368 (or IEC-60065, IEC-60950 until June 20, 2019) or equivalent safety standards.
Page 58: Troubleshooting Guide
Troubleshooting guide Symptom Possible causes Dead battery Clogged earpieces No sound (dome, Grip Tip, Micro Mold, or Lite Tip) Clogged sound outlet Intermittent or Moisture reduced sound Dead battery Hearing aid earpiece inserted incorrectly Squealing noise Ear wax accumulated in ear canal If your hearing aid plays 8 beeps, 4 times consecutively, Beeping...
Page 59 Solutions Replace the battery Clean mold Consider replacing wax filter, dome, or Grip Tip Clean mold or replace wax filter, dome, or Grip Tip Wipe battery with a dry cloth Replace the battery Re-insert the earpiece Have ear canal examined by your doctor Contact your hearing care professional 1.
Page 60: Water & Dust Resistance (Ip68)
Water & dust resistance (IP68) Your hearing aid is dust-tight and protected against ingress of water which means it is designed to be worn in all daily life situations. Therefore, you do not have to worry about sweat or getting wet in the rain. Should your hearing aid come in contact with water and stop working, please follow these guidelines: 1.
Page 61 Notes...
Page 62: Conditions Of Use
Conditions of use Temperature: +1 °C to +40 °C Operating conditions Relative humidity: 5 % to 93 %, non-condensing Temperature and humidity should not exceed the following limits for extended periods during transportation Storage and and storage: transportation conditions Temperature: –25 °C to +60 °C Relative humidity: 5 % to 93 %, non-condensing...
Page 63: Warranty Certificate
Warranty certificate Name of owner: Hearing care professional: Hearing care professional address: Hearing care professional phone: Purchase date: Warranty period: Month: Model right: Serial no.: Model left: Serial no.:...
Page 64: International Warranty
International warranty Your hearing aid is covered by an international limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not in accessories such as batteries, tubing, speakers, earpieces and filters, etc.
Page 65: Technical Information
The hearing aid complies with international standards concerning electromagnetic compatibility and human exposure. Due to the limited space available on the hearing aid, relevant approval markings can be found in this document. Additional information can be found in the Product Information Sheet on www.bernafon.com.
Page 66 The manufacturer declares that this hearing aid is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Declaration of Conformity is available from the manufacturer. Bernafon AG Morgenstrasse 131 3018 Bern Switzerland Waste from electronic equipment must be handled according to local regulations.
Page 67: Your Individual Hearing Aid Settings
Your individual hearing aid settings To be filled out by your hearing care professional Settings overview for your hearing aid Left Right Volume control Program shift Mute Tinnitus SoundSupport Volume control indicators Beeps at min/max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery warning...
Page 68 Description of symbols used in this booklet or on the packaging label Warnings Text marked with a marking symbol must be read before using the product. Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol.
Page 69 Made for iPod, iPhone, and iPad Indicates that the device is compatible with iPod, iPhone and iPad. Keep dry Indicates a medical device that needs to be protected from moisture. Caution symbol Consult instructions for use for warnings and cautions. Catalogue number Indicates the manufacturer’s catalogue number so that the medical device can be identified.
Page 70 Tinnitus SoundSupport: Limitation on use No limitation on use Start-up volume Program Max volume (Tinnitus) (Tinnitus) hours per day Max hours per day hours per day Max hours per day hours per day Max hours per day hours per day Max hours per day 200022/UK...
Page 71 < > 8,15 mm Placeholder for FSC logo < 15 mm >...
Page 72 Toll Free 0800 442 257 info@bernafon.co.nz United Kingdom Bernafon UK South Africa Cadzow Industrial Estate Bernafon South Africa (Pty) Ltd Off Low Waters Road 39 Van Vuuren Street Hamilton Constantia Kloof ML3 7QE Scotland 1709 Phone + 44 1698 285 968 Phone + 27 11 675 6104 info@bernafon.co.uk...

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