Troubleshooting; Corrective Steps - Axis PoE Midspan 1-Port Installation Manual

Troubleshooting

Symptom
Midspan does not
power up
A port indicator is
not lit and the PD
does not operate
The end device
operates, but there
is no data link
AXIS PoE Midspan 1-Port

Corrective Steps

1. Verify that an approved power cord is used.
2. Verify that the voltage at the power inlet is between 100
and 240V AC.
3. Remove and re-apply power to the device and check the
indicators during power up sequence.
1. The Midspan did not detect a PD and therefore the port is
not enabled.
2. Verify that the PD is designed for PoE operation
3. Verify that you are using a standard Category 5/5e/6,
straight-wired cable, with four pairs
4. If there is a connected external power splitter, replace it
to verify that it is functioning properly
5. Ensure that the input Ethernet cable is connected to the
Data In port
6. Verify that the PD is connected to the Data & Power port.
7. Try to reconnect the same PD into a different Midspan. If
it works, there is probably a faulty port or RJ-45
connection.
8. Verify that there is no short over any of the twisted pair
cables or over the RJ45 connectors.
1. Verify that the port indicator on the front panel is
continuously lit.
2. If an external power splitter is in use, replace it with a
known-good splitter.
3. Verify that for this link, you are using standard UTP/FTP
Category 5 straight (non-crossover) cabling, with all four
pairs.
4. Verify that the Ethernet cable length is less than 100
meters from the Ethernet source to the load/remote
terminal.
5. Try to reconnect the same PD into a different Midspan. If
it works, there is probably a faulty port or RJ-45
connection.
6