General diagnosis flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting.
If you are unsure of the problem, or if the other flowcharts do not fix the
problem, use the following flowchart.
Item
1
2
3
4
5
6
7
8
Refer to
"Symptom information (on page 149)"
"Loose connections (on page 149)"
"Service notifications (on page 149)"
Server maintenance and service guide, located on the Documentation
CD or the HP website (http://www.hp.com/products/servers/platforms)
Server user guide or setup and installation guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)
•
Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)
•
"Hardware problems"
•
"Server Information you need"
•
"Operating system information you need"
"Contacting HP technical support or an authorized reseller"
Troubleshooting
153