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Gigaset C610IP User Manual

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Summary of Contents for Gigaset C610IP

  • Page 1 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com.

  • Page 3: Gigaset C610/610A Ip - Your Perfect Companion

    Gigaset C610/610A IP – your perfect companion ... with impressive internal qualities. The large TFT display, user-friendly keypad and clearly laid out menu are very simple to use. Your Gigaset can do a lot more than just make calls: Ethernet port Connect your Gigaset to the Internet and your PC via Ethernet.
  • Page 4 For more information about your phone, visit www.gigaset.com/gigasetC610ip or www.gigaset.com/gigasetC610Aip. After purchasing your Gigaset phone, please register it at www.gigaset.com/service – this will ensure any questions you may have or warranty services you request are dealt with even faster! Have fun using your new phone! Please note ¢...

  • Page 5: Handset At A Glance

    Handset at a glance Handset at a glance ¢ 1 Display in idle status 2 Battery charge status ¢ page 38) ¢ 3 Display keys page 42) 4 Message key page 71) Access to call and message lists; Flashing: new message or new call 5 End call key, On/Off key End a call;...

  • Page 6: Display Icons

    Display icons Display icons The following icons are displayed dependent on the settings and the operating status of your telephone: ¢ Signal strength i page 136) ¢ or Eco Mode+ icon ¼ page 136) ¢ Ringtone switched off page 159) ¢...

  • Page 7: The Base At A Glance

    The base at a glance The base at a glance Base key 1 Paging key Lights up: LAN connection active (phone is connected to router) Flashes: Data transfer to LAN connection Press briefly: start paging, display IP address on handset Press and hold: set base to registration mode...

  • Page 8: Table Of Contents

    VoIP telephony via Gigaset.net ..........57 Gigaset HDSP – telephony with brilliant sound quality ......58 Activating/deactivating speaker mode .
  • Page 9 Incoming message list ............69 Answering machine list (Gigaset C610A IP only) ....... 69 Call lists .
  • Page 10 Contents ECO DECT ............136 Setting the alarm clock .
  • Page 11 Questions and answers ........... . . 203 Information on operating Gigaset VoIP telephones with Network Address Translation (NAT) routers .

  • Page 12: Safety Precautions

    Otherwise you risk serious and permanent damage to your hear- ing. Your Gigaset is compatible with the majority of digital hearing aids on the market. However, perfect function with all hearing aids cannot be guaranteed. The handset may cause interference in analogue hearing aids (humming or whis- tling) or cause them to overload.
  • Page 13 Safety precautions ƒ If you give your phone to a third party, make sure you also give them the user guide. Remove faulty bases from use or have them repaired by our Service team, as these could interfere with other wireless services. Please note Please note that only terminals that are operated in-house (inside buildings) may be con- nected to the analogue TAE connection.

  • Page 14: First Steps

    First steps Checking the package contents 1 Gigaset C610 IP or C610A IP base 2 One power cable for connecting the base to the mains power supply 3 One phone cable to connect the base to the analogue fixed line (TAE RJ11 6-pole;...
  • Page 15 Firmware updates This user guide describes the functions of your phone from firmware version 020 onwards. Whenever there are new or improved functions for your Gigaset, firmware ¢ updates are made available for you to download to your base page 169).

  • Page 16: Setting Up The Handset For Use

    ¢ Use only rechargeable batteries page 213) recommended by Gigaset Com- munications GmbH i.e., never use a conventional (non-rechargeable) battery, as this could result in significant health risks and personal injury. For example, the outer casing of the batteries could be damaged or the batteries could explode.

  • Page 17: Connecting The Charger

    First steps Connecting the charger ¤ Connect the flat plug from the power adapter 1. ¤ Plug the power adapter into the plug socket 2. To disconnect the plug from the charger, press the release button and disconnect the plug 4. Placing the handset in the charger ¤...
  • Page 18 First steps Initial charging and discharging of the batteries The correct charge level can only be displayed if the batteries are first fully charged and discharged. ¤ Place the handset in the charger for ten hours. ¤ Then remove the handset from the charger and do not replace it until the batteries are fully discharged.

  • Page 19: Installing The Base

    Warning Never expose the telephone to any of the following: heat sources, direct sun- light or other electrical appliances. Protect your Gigaset from moisture, dust, corrosive liquids and fumes.

  • Page 20: Connecting The Base

    First steps Connecting the base The following diagram is an overview of all connections for your base. The individual connections are described in detail below. In order for you to make calls on your phone via the fixed line and VoIP, you need to connect the base to the fixed line and Internet (see diagram below).
  • Page 21 First steps 1. Connecting the phone and power cables to the base Back panel of the base 1 Insert the phone cable (TAE connection cable with RJ11 plug) into the lower connection socket at the rear of the base. 2 Insert the power cable of the power adapter into the upper connection socket at the rear of the base.

  • Page 22: Power Supply

    First steps 2. Connecting the base to the fixed line and the mains power supply Back panel of the base 1 Insert the phone cable into the fixed line connection socket. 2 Then insert the power adapter into the mains socket. Warning Keep the power cable plugged in at all times for operation, as the phone does not work without a mains connection.
  • Page 23 Data protection notice When the device is connected to the router, it automatically contacts the Gigaset support server to make it easier for you to configure the devices and to enable communication with the Internet services. For this purpose, every device sends the following device-specific information...
  • Page 24 As soon as the cable connecting the phone and router is plugged in and the router is switched on, the key lights up on the front of the base (paging key). You are now able to establish VoIP connections within Gigaset.net ¢ page...

  • Page 25: Setting Up The Phone - Installation Wizard

    First steps Setting up the phone – installation wizard Auto configuration: The configuration process for VoIP connections is automated for some VoIP pro- viders. The provider creates a configuration file with all required VoIP access data (the general VoIP provider data and your personal account data). This file is placed on a configuration server on the Internet for downloading to your phone.
  • Page 26 General settings for your VoIP provider (server addresses etc.) An auto configuration code (activation code) Your Gigaset phone's IP wizard can help you make these entries. Please note You can configure up to six VoIP connections. When you get started with the phone, you can initially only configure one VoIP connection.
  • Page 27 First steps Starting the IP wizard Prerequisite: the phone is connected to the router. Your router is connected to the ¢ Internet page 21). ¤ Press on the centre of the control key w or on the right display key §Yes§...
  • Page 28 First steps You will see the following display: IP Wizard Do you have a code for auto configuration? Your VoIP provider has supplied you You have received an auto configura- with an authentication name/pass- tion code (activation code) from your word and, where applicable, a user VoIP provider: ¤...
  • Page 29 First steps No Internet connection: The phone requires an Internet connection for you to register your telephone with a VoIP provider. If a connection cannot be made, one of the following mes- sages is displayed: If the phone cannot establish a connection to the router, the message IP address not available is displayed.
  • Page 30 First steps Entering the auto configuration code IP Wizard Activation code for ¤ Using the keypad, enter the auto autoconfiguration: configuration code you received from the provider (max. 32 charac- ters). < C ¤ §OK§ Press the key below on the display screen.
  • Page 31 First steps Downloading VoIP provider data The connection wizard establishes a connection with the Gigaset configuration server on the Internet. Various profiles with general access data for different VoIP providers can be downloaded here. After a brief period you will see the following display: Select your country A list of countries is loaded.
  • Page 32 First steps You have not been able to download your provider's data If your VoIP provider does not appear in the list, i.e., its general data is not pro- vided for download, you must cancel the IP wizard: ¤ Briefly press the end call key repeatedly until End wizard? appears in §Yes§...
  • Page 33 First steps Entering user data for your VoIP account You are now prompted to enter your personal access data for your VoIP account. The following are provider-dependent: User ID, Password, User name Please note ..when entering access data, it is case sensitive. To switch between upper and lower case and digits, press the # key (several times if necessary).
  • Page 34 First steps IP Wizard ¤ User name: Using the keypad, enter the user name that you received from your VoIP provider. < C ¤ §OK§ Press the key under on the display screen. IP Wizard Û Once you have made all the necessary Registering with entries, the IP wizard will try to register provider...
  • Page 35 ¢ page 24) to internal parties as receive and, if applicable, as send connections. Internal parties are the registered handsets and (for Gigaset C610A IP) the base answering machine. Receive connections are the phone numbers (connections) on which you can be called.
  • Page 36 Press down on the control key s to Ð INT1 scroll through the list if necessary. receives calls for Fixed Line: 4560123 IP1: 12345602 Gigaset.net: 12345#9 ¤ §Change§ Press the display key if you Change wish to change the receive connec- tion setting.
  • Page 37 INT 1 Receive calls for to set to No. IP1: < Yes > Receive calls for Gigaset.net: Back Save ¤ Press down on the control key s to switch to the next connection. INT 1 Select either Yes or No as described IP1: above.
  • Page 38 First steps The send connection currently set for the handset is displayed: Fixed Line. Send Connections Ð INT1 sends calls with Fixed Line: 4560123 ¤ §OK§ Press the display key if you do Change not wish to change the setting. Skip the following step.
  • Page 39 First steps On the Gigaset C610A IP: Once you have assigned send and receive connections to all handsets, you are prompted to assign the receive connections for the three answering machines on the base. "Assign connections to answering machine ?" is shown in the display.
  • Page 40 If you have chosen a colour scheme with a white background, the white sym- bols are displayed in black. Gigaset C610A IP: the answering machines of the base to which you assigned a receive connection are activated and switched on in answer and record mode with ¢...

  • Page 41: Date/Time

    You can connect a headset with 2.5 mm jack connectors. See the relevant product page for information on recom- mended headsets www.gigaset.com. Attaching the belt clip (optional) The handset has notches on each side to attach the belt clip. ¤...

  • Page 42: Proceeding

    Now you have successfully set up your phone, you will certainly want to adapt it to your personal requirements. Use the following guide to quickly locate the most important subjects. If you are unfamiliar with menu-driven devices such as other Gigaset telephones, ¢ read the section entitled "Using the...

  • Page 43: Using The Phone

    Using the phone Using the phone Control key Below, the side of the control key that you must press in the respective operating situation is marked in black (top, bot- tom, right, left, centre) e.g., v for "press right on the control key"...

  • Page 44: Display Keys

    Save Save entry. Þ Open the redial list. à Gigaset C610A IP: forward a call to an answering machine. Keys on the keypad c / Q / * etc. Press the matching key on the handset. Enter digits or letters.

  • Page 45: Menu Guidance

    Using the phone Menu guidance You can access your telephone's functions by using a menu that has a number of levels. • The menu view can be extended (expert mode ) or restricted (standard mode). Expert mode is the active default setting. •...

  • Page 46: Activating/Deactivating The Handset

    (confirmation tone) to deactivate the handset. Press and hold the end call key again to reactivate the handset. Please note When the handset is activated, an animation showing the Gigaset logo is dis- played for several seconds. Activating/deactivating the keypad lock The keypad lock prevents any unwanted use of the phone.

  • Page 47: Understanding The Operating Steps In The User Guide

    Using the phone Understanding the operating steps in the user guide The operating steps are shown in abbreviated form. Example: The display: Ï ¢ ¢ ¢ Eco Mode Eco Mode+ (³ = on) means: ¤ Press right on the control key v to open the main menu.
  • Page 48 Using the phone Eco Mode Press down on the control key s ¤ ³ Eco Mode ´ until the Eco Mode+ menu option Eco Mode+ is highlighted. Back Change ¤ §Change§ Press the display key activate/deactivate the function. Eco Mode The change is effective immediately ³...

  • Page 49: Menu Tree

    Menu tree Menu tree Setting standard or expert mode The menu view can be extended (expert mode •) or restricted (standard mode). Menu options that are only available in expert mode are marked with the • icon. To change these settings: Ï...
  • Page 50 Menu tree ¢ Ì Voice Mail page 121 ¢ Play Messages Net AM: Fixed Line page 132 Net AM: IP1 Net AM: IP2 Net AM: IP6 ¢ Answer Mach. 1 page 124 Answer Mach. 2 Answer Mach. 3 ¢ Activation Answer Mach.
  • Page 51 Menu tree Ç Select Services Nxt Call Anonymous ¢ Call Divert Internal page 62 ¢ Fixed Line page 61 ¢ Call Waiting page 63 ¢ All Calls Anony. page 60 ¢ Transfer (ECT) page 64 É Additional Features ¢ Info Centre page 111 ¢...
  • Page 52 Menu tree ¢ • Telephony Auto Answer page 155 ¢ Area Codes page 162 ¢ VoIP Wizard page 165 ¢ Send Connections INT 1 ... INT 6 page 167 ¢ Rec. Connections INT 1 ... INT 6 page 168 ¢ Answer Machine 1 ...

  • Page 53: Making Calls

    Making calls Making calls ¢ If the display backlight is deactivated page 155), it can be reactivated by press- ing any key. Please note You can make up to two external calls at the same time via your base, depend- ing on the quality of your DSL connection.
  • Page 54 Web configurator. If an attempt to make a call via a VoIP connection fails, the phone automatically attempts to establish the connection via the fixed line. Gigaset.net numbers ending with the suffix #9 are automatically dialled via ¢ the Gigaset.net connection. The calls are free of charge page 57).

  • Page 55: Ending A Call

    Making calls Calling an IP address (provider-dependent) You can also dial an IP address instead of a phone number using VoIP. ¤ Press the star key * to separate the sections of the IP address (e.g., 149*246*122*28). ¤ If necessary, press the hash # key to attach the SIP port number of the person you are calling to the IP address (e.g., 149*246*122*28#5060).

  • Page 56: Accepting A Call

    Gigaset C610A IP: if the number is only assigned to an answering machine, calls will not be signalled. If the answering machine is switched on, it will accept the call.

  • Page 57: Calling Line Identification

    4 Receive connection: Indicates which of your phone numbers the caller has dialled. The name you set when configuring the phone or the default name is displayed (Fixed Line or IP1 to IP6). For calls from Gigaset.net, for Gigaset.net is displayed.

  • Page 58: Notes On Calling Line Display (Clip)

    Unavailable, if the caller has not arranged Calling Line Identification. Notes on calling line display (CLIP) By default, the number of the caller is shown in the display of your Gigaset tele- phone. You do not have to make any other settings on your Gigaset telephone.

  • Page 59: Voip Telephony Via Gigaset.net

    Making calls VoIP telephony via Gigaset.net You can use Gigaset.net to make free phone calls via the Internet directly to other Gigaset.net users without having to set up an account with a VoIP provider or make any further settings. You simply have to connect your phone to the power supply and the Internet connection and, if necessary, enter yourself in the Gigaset.net...

  • Page 60: Gigaset Hdsp - Telephony With Brilliant Sound Quality

    Making calls Gigaset HDSP – telephony with brilliant sound quality Your Gigaset telephone supports the broadband codec G.722. You can therefore use it to make calls with brilliant sound quality (High Definition Sound Performance). If you register broadband-capable handsets with your base, internal calls between these handsets will also be made via broadband.

  • Page 61: Activating/Deactivating Speaker Mode

    Switching between earpiece and speaker mode Press the speaker key. During a call and when listening to the answering machine (on the Gigaset C610A IP), activate or deactivate speaker mode. If you wish to place the handset in the charger during a call: ¤...

  • Page 62: Making Calls Using Network Services

    Making calls using network services Making calls using network services Network services are functions that your network provider makes available to you. Please note: Some settings cannot be made simultaneously on multiple handsets. If this is the case, you will hear a negative acknowledge tone. Some network services may only be used if you have requested them from your fixed line provider (there may be an extra charge).
  • Page 63 Enter the number to which the call is to be diverted. You can specify a different fixed line, VoIP or mobile number for every connection. You must specify another Gigaset.net number when diverting a call from your Gigaset.net number. When Select All Calls / When Busy / No Answer.
  • Page 64 Making calls using network services Diverting calls internally You can divert all external calls intended for a receive connection on the handset to a different handset. ¢ ¢ Ç Select Services Call Divert §OK§ Internal Select and press ¤ You can enter data in the following fields: Activation Activate/deactivate call divert.

  • Page 65: Call Waiting

    Making calls using network services Activating/deactivating call waiting for external calls If the function is activated, during an external call you will hear a call waiting tone to signal that another external caller is trying to get through. If you have CLIP, the number of the waiting caller or the corresponding directory entry is shown in the display.
  • Page 66 Making calls using network services Optus: You are on the phone and hear the beeps. To put the first caller on hold and talk to the new caller (the caller on hold will hear nothing): Press the recall key on your phone. To return to the first caller: Press the recall key and put the new caller on hold.

  • Page 67: Configuring Settings For The Next Call

    Making calls using network services Configuring settings for the next call Activating "anonymous calling" for the next call (VoIP only) You can withhold your phone number for the next call (CLIR = Calling Line Identifi- cation Restriction). The setting applies to all the phone's connections. In idle status: ¢...
  • Page 68 Making calls using network services Consultation calls (external) You can call a second external caller. The first call is placed on hold. During an external call: §Ext. Call§ Press the display key. The previous call is placed on hold. The caller hears an announcement or music on hold.
  • Page 69 Making calls using network services Conference You can speak to two participants simultaneously. Prerequisite: you are conducting an external call and have called a second partici- pant (consultation call) or have accepted a waiting call. ¤ §Conf.§ Press the display key You and the other two callers (both marked by the æ...

  • Page 70: Using Lists

    Incoming message list E-mail list Call lists Answering machine list (Gigaset 610A IP only) Redial list The redial list contains the 20 numbers last dialled (max. 32 digits). If one of the numbers is in the directory, the corresponding name will be displayed.

  • Page 71: Incoming Message List

    ¢ All received SMS messages are saved in the incoming message list page 98). Answering machine list (Gigaset C610A IP only) You can use the answering machine list to listen to the messages that are on the ¢ answering machine page 124).
  • Page 72 Using lists The caller's number or the name saved for this number in the local or online directory. Where applicable, the ä/ k/ l symbol from the directory. Name of the connection to which the missed/accepted call was directed (for receive connection), or via which the outgoing call was dialled (via send con- nection).

  • Page 73: Opening Lists With The Message Key

    Opening lists with the message key Use the message key f to open the following lists: Answering machine list (Gigaset C610A IP only) or Network mailbox, if your net- work provider supports this function and quick dial is set for the network mail- ¢...

  • Page 74: Missed Alarms List

    Using lists Missed alarms list ¢ Missed anniversaries page 80) are displayed in the Missed Alarms list if: You do not accept an anniversary. The anniversary was signalled during a phone call. The handset is deactivated at the time of the anniversary. ¢...

  • Page 75: Using Directories

    73) ¢ Public online directory and Yellow Pages page 81) ¢ Gigaset.net directory page 87) Private net directory Local handset directory You can save a total of 150 entries in the directory. You can create a personalised directory for your own individual handset. You can...
  • Page 76 Using directories Saving number(s) in the directory – new entry ¢ <New Entry> ¤ You can enter data in the following fields: First Name: / Surname: Enter first names and/or surnames. If you do not enter a name in either of the fields, the first phone number saved in the entry is saved and displayed in place of a surname.

  • Page 77: Dialling With The Directory

    Using directories Order of directory entries Directory entries are generally sorted alphabetically by surname. Spaces and digits take first priority. If only the first name was entered in the directory, this is incorpo- rated into the sort order instead of the surname. The sort order is as follows: 1 Space 2 Digits (0–9)

  • Page 78: Managing Directory Entries

    Using directories Managing directory entries Viewing entries ¢ s (Select entry) / w Press the display key or the middle of the control key. The entry will be §View§ displayed. Scroll through the entry if necessary. Using other functions Prerequisite: the directory was opened while the handset was in idle status. §Options§...
  • Page 79 Using directories Delete List Delete all entries in the directory. Copy All ¢ to Internal: Send the complete list to a handset page 77). Available Memory Display the number of entries that are still available in the directory. Exchanging directory/entries with other handsets You can send entries from the local directory or the complete local directory to handsets as well as receive directory entries from the handsets.
  • Page 80 Using directories Adding a displayed number to the directory You can add numbers to the directory: From a list e.g., the call list, answering machine list, incoming SMS message list or the redial list From the text of an SMS From a public online directory or the Yellow Pages From your private net directory When dialling a number...
  • Page 81 Using directories Saving an anniversary in the directory For each entry in the directory, you can save an anniversary and specify a time at which a reminder call should be made on the anniversary (default setting: Off). ¢ s (Select entry) §View§...
  • Page 82 Using directories Anniversary reminder call ¢ In idle status, a reminder call is shown in the display of the handset page 4) signalled with the selected ringtone. ØðÚ Miller, Frank You can: §SMS§ Write an SMS. §OFF§ Press the display key to acknowledge and end the reminder call. When you are on the phone, a reminder call is indicated on the handset with a sin- gle advisory tone.

  • Page 83: Using Online Directories

    You can configure the online directories you wish to use via the Web configurator. Exclusion of liability Gigaset Communications GmbH assumes no guarantee or liability for the availa- bility of this service. The service may be discontinued at any time.
  • Page 84 Using directories You must make an entry in Surname or Category/Name: and in City or in Number. Searching by number is only possible if supported by the online directory you have selected. For instructions on entering text see page 216. A list of the towns/cities found is displayed if the search returns more than one result: Select the town/city.
  • Page 85 Using directories Search result (hit list) The search result is shown as a list on the display. Example: Online Directory 1/50 Sand, Marie Elisabe ... 0049123456789 Parkstraße 11 Berlin 12345 View Options 1. 1/50: Consecutive number/total number of hits (only the consecutive number is dis- played if the total number of hits >99).
  • Page 86 Using directories Calling subscribers Prerequisite: a hit list is displayed. ¤ Select the entry and press the talk key c. If the entry only contains one phone number, this is the one that is dialled. A list of numbers appears if there is more than one number. ¤...

  • Page 87: Using The Private Net Directory

    Using directories Using the private net directory Some providers offer users the option of creating and managing a private net direc- tory on the Internet. The advantage of an online directory is that you can call up entries from any tele- phone or PC, e.g., from your VoIP phone in the office or your PC at a hotel.
  • Page 88 Using directories Using other functions §Options§ Press the display key. You can select the following functions with q: Edit nickname §Save§ You can edit or delete the nickname in an entry. Press to save the change. Copy to Directory ¢ Copy an entry to the local directory page 78).

  • Page 89: Using The Gigaset.net Directory

    Opening the Gigaset.net directory for the first time When you open the Gigaset.net directory for the first time, you are asked to enter a nickname for your connection. You are entered in the Gigaset.net directory under this name.
  • Page 90 Using directories Data protection notice If you enter a nickname at this point, it is stored on a central Gigaset server. The nickname appears in the Gigaset.net directory, and other subscribers that use the Gigaset.net service can call you using this nickname.
  • Page 91 You can then expand or edit as required. If there are too many matching entries in the Gigaset.net directory, the message Too many entries found is displayed instead of a hit list.
  • Page 92 You can delete the name with Ñ. Data protection notice If you enter a nickname at this point, it is stored on a central Gigaset server. The nickname appears in the Gigaset.net directory, and other subscribers that use the Gigaset.net service can call you using this nickname.
  • Page 93 You can also enter/edit your Gigaset.net name via the Web configurator. Calling a Gigaset.net subscriber You can call a Gigaset.net subscriber directly via the Gigaset.net directory (see above) or via their Gigaset. net number: Enter the Gigaset.net number (including the #9) or select it from the local directory.

  • Page 94: Making Cost-Effective Calls

    Making cost-effective calls Making cost-effective calls Make phone calls through a network provider who offers particularly low-cost call rates (call-by-call; fixed line only). Using the Internet (VoIP) is the preferred cost-effective way of making calls. Defining dialling plans You can also use your phone's cost control function for calls to fixed line or mobile networks.

  • Page 95: Displaying The Call Duration

    Making cost-effective calls Displaying the call duration The duration of each call appears in the display for all external calls During the conversation Until approximately 3 seconds after replacing the receiver. Please note The actual duration of the call can vary from that shown by a few seconds.

  • Page 96: Sending Sms (Text Messages)

    You must specify the line via which SMS are sent. You can receive SMS messages (abbreviation: SMS) via all of your phone's connections except for Gigaset.net. Your telephone is delivered ready to send SMS messages as soon as the phone is connected to the fixed line.
  • Page 97 Sending SMS (text messages) Sending an SMS §Options§ Press the display key. §OK§ Send Select and press §OK§ Select and press Select number with area code (even if you are in that area) from the directory or enter directly. For sending SMS messages to an SMS mail- box: add the mailbox ID to the end of the number.
  • Page 98 Sending SMS (text messages) Draft list You can save an SMS in the draft list and edit and send it later. Saving an SMS in the draft list ¤ ¢ You are writing an SMS page 94). §Options§ Press the display key. §OK§...
  • Page 99 Sending SMS (text messages) Deleting the draft list ¤ Open the draft list and then: §Options§ Open menu. Delete List §OK§ §Yes§ Select, press and confirm with . The list is deleted. Sending SMS messages to an e-mail address If your service provider supports the SMS as e-mail feature, you can also send your SMS messages to e-mail addresses.

  • Page 100: Receiving An Sms

    Sending SMS (text messages) Receiving an SMS All received SMS messages are saved in the incoming list. Linked SMS messages are displayed as one message. If this is too long or is not transferred completely, it is split into individual messages. Since an SMS remains in the list even after it has been read, regularly delete SMS messages from the list.
  • Page 101 Sending SMS (text messages) Opening the incoming list via the SMS menu Ë ¢ ¢ ¢ Messaging Incoming Deleting the incoming list All new and old SMS messages in the list are deleted. ¤ Open the incoming list. §Options§ Open menu. Delete List §OK§...
  • Page 102 Sending SMS (text messages) Copying the number to the directory Copying the sender's number ¤ ¢ Open the incoming list and select the SMS page 98). ¢ §Options§ Copy to Directory ¤ ¢ Complete the entry page 74). Please note An attached mailbox identifier is added to the directory.

  • Page 103: Sms With Vcard

    Sending SMS (text messages) SMS with vCard The vCard is an electronic business card. It is indicated by the Å icon in the body of the SMS. A vCard can include: Name Private number Business number Mobile number Birthday Individual entries in a vCard can be saved to the directory one after the other. Opening the vCard ¤...

  • Page 104: Receiving Notifications Via Sms

    Sending SMS (text messages) Receiving notifications via SMS You can be notified via SMS about missed calls or on the Gigaset C610A IP about new answering machine messages. Prerequisite: the caller's number (CLI) must have been transmitted in the missed call.

  • Page 105: Setting The Sms Service Centre/Defining The Send Line

    Sending SMS (text messages) Setting the SMS service centre/defining the send line SMS messages are exchanged between SMS service centres operated by service providers. You must enter the SMS service centre through which you wish to send and receive SMS messages into your phone. You can receive SMS messages from every SMS service centre that is entered, provided you have registered with your service provider.

  • Page 106: Activating/Deactivating First Ringtone Muting

    Sending SMS (text messages) Sending an SMS via another SMS service centre ¤ Select Service Centr. 2, 3 or 4 and activate it as the send service centre (set Active Send = Yes). Service Centr. 1 is automatically deactivated as the send service centre for the next SMS.

  • Page 107: Troubleshooting Sms Problems

    Sending SMS (text messages) Troubleshooting SMS problems Error codes when sending E0 Calling Line Identification permanently restricted (CLIR) or Calling Line Identification not activated. FE Error occurred during SMS transfer. FD Connection to SMS service centre failed; see self-help. Self-help with errors The following table lists problem situations and possible causes and provides advice on troubleshooting.

  • Page 108: E-Mail Notifications

    E-mail notifications E-mail notifications Your phone will notify you when new e-mail messages have been received on your POP3 server. You can set your phone to periodically connect to your POP3 server and check whether you have new messages. Any new e-mail messages that have been received are displayed on the handset: you will hear an advisory tone, the message key f will flash and the Ë...

  • Page 109: Opening The Incoming E-Mail List

    E-mail notifications Opening the incoming e-mail list Prerequisites: You have set up an e-mail account with an ISP. The incoming e-mail server uses the POP3 protocol. The name of the POP3 server and your personal access data (account name, password) are stored in the phone. ¢...
  • Page 110 E-mail notifications Please note Many e-mail providers activate spam protection measures by default. E-mail messages classified as spam are stored in a separate folder and are therefore not shown in the incoming mail list. Some e-mail providers allow you to deactivate spam protection or show spam e-mails in the incoming mail list.

  • Page 111: Viewing The Message Header And Text Of An E-Mail

    E-mail notifications Viewing the message header and text of an e-mail ¢ Prerequisite: you have opened the incoming mail list page 107). Select an e-mail entry. §Read§ Press the display key. The subject of the e-mail (maximum of 120 characters) and the first few characters of the text are displayed.

  • Page 112: Viewing E-Mail Sender's Address

    E-mail notifications Viewing e-mail sender's address ¢ Prerequisite: you have opened the e-mail notification to read it page 109). ¢ §Options§ From §OK§ Select and press The sender's e-mail address is displayed, over several lines if necessary (maximum 60 lines). §Back§...

  • Page 113: Info Center - Continuous Internet Access From Your Phone

    Info Center – continuous Internet access from your phone Data protection notice The information services enable you to use a Gigaset telephone to call up selected information, such as weather forecasts. The inventory data corresponds to that of the VoIP service.

  • Page 114: Customising Info Services

    Info Center. Activating/deactivating a service An info service is displayed on your Gigaset phone if the relevant icon is orange and the option at the top right of the icon is activated. (Example): 1 Icon of an activated info service (orange).
  • Page 115 Info Center – continuous Internet access from your phone Customising info services For some info services you can customise the information that you want from your Gigaset phone yourself. ¤ Click the icon that belongs to an info service (e.g., weather). This will open another Web page where you can customise the RSS feeds.
  • Page 116 Info Center – continuous Internet access from your phone Configuring your own applications/info services In addition to the info services provided by Gigaset.net Service, you can also enter up to ten extra info services (applications, apps). You can enter URLs for info serv- ices from different providers or develop your own applications.

  • Page 117: Starting The Info Center, Selecting Info Services

    Info Center – continuous Internet access from your phone Starting the Info Center, selecting info services ¢ ¢ É Additional Features Info Centre Your Info Center menu i.e., a list of available info services is displayed. You can nav- igate between the info services. §OK§...

  • Page 118: Login For Personalised Info Services

    Info Center – continuous Internet access from your phone Login for personalised info services If a special login process with user name and password is required to access an info service, the following is displayed after the service has been called up: Authent.

  • Page 119: Operating The Info Center

    Info Center – continuous Internet access from your phone Operating the Info Center Depending on the type of info service requested, you can perform the following operations: Scrolling within an info service ¤ You can use s to scroll downwards within an info service, and t to scroll up (back).

  • Page 120: Entering Text

    Info Center – continuous Internet access from your phone §Call§ Depending on the provider, if you press The number is dialled directly The number appears first in the display, in which case you must first confirm the number before it is dialled. ¤...

  • Page 121: Accessing Info Services Using Quick Dial

    Info Center – continuous Internet access from your phone Accessing info services using quick dial Each info service that is provided via Gigaset.net is assigned a quick dial that you can use to access the service. The table below contains examples.

  • Page 122: Displaying Information From The Internet As A Screensaver

    The default setting for the Info Services screensaver is the weather forecast. You can change this setting: ¢ On the PC using your account on the Gigaset.net server page 112) On the handset using the Info Center (see below) When the handset is in idle status: ¢...

  • Page 123: Operating The Gigaset C610A Ip Base Answering Machine

    Operating the Gigaset C610A IP base answering machine Operating the Gigaset C610A IP base answering machine You can operate the answering machines that are integrated in the base via a reg- istered handset or via remote operation (other phone/mobile phone). You can only record your own announcement message or advisory message via a handset.

  • Page 124: Operation Via The Handset

    Operating the Gigaset C610A IP base answering machine Answering machine mode You can use two different modes for each of the three answering machines. In Answer & record mode, the caller hears the announcement and can then leave a message.
  • Page 125 Operating the Gigaset C610A IP base answering machine A status message is shown in the handset's idle display for every answering machine that is assigned a receive connection (example): 07:15 INT 1 14 Oct AM 1+2 on AM 3 off Calls If the message memory is full and Answer &...
  • Page 126 Operating the Gigaset C610A IP base answering machine Please note: Recording ends automatically if the maximum recording time of 170 seconds is exceeded or there is a break in speech for more than 2 seconds. If you cancel the recording, the default announcement is used.
  • Page 127 Operating the Gigaset C610A IP base answering machine Playing new messages New messages that have not yet been played back are indicated by the à icon in the display and by the f key flashing. The number of new messages is dis- played.
  • Page 128 Operating the Gigaset C610A IP base answering machine Stopping and controlling playback During message playback: 2 / w Stop playback. Press 2/w again to resume or §Options§ Press the display key. §OK§ Select Pause to stop and Continue to continue and press Stop playback and call back a caller.

  • Page 129: Deleting Messages

    Operating the Gigaset C610A IP base answering machine Deleting messages You can either delete all old messages together or individually. Deleting all old messages During playback or pause: ¢ §Options§ §OK§ Delete Old List §Yes§ Press the display key to confirm the prompt.
  • Page 130 Operating the Gigaset C610A IP base answering machine Activating/deactivating two-way record You can record an external call with the answering machine. Prerequisite: You are conducting an external call: ¤ Inform the caller that the call is being recorded. §Options§ Open menu.

  • Page 131: Setting The Recording Parameters

    Operating the Gigaset C610A IP base answering machine • Setting the recording parameters The answering machine has already been preset at the factory. You can configure individual settings via the handset. ¢ ¢ Ì Recordings ¤ You can enter data in the following fields: Length: Select a maximum recording time of 1 min., 2 min., 3 min.

  • Page 132: Operating When On The Move (Remote Operation)

    Operating the Gigaset C610A IP base answering machine Operating when on the move (remote operation) You can check and activate your answering machine from any other telephone (hotel, pay phone etc.). Prerequisites: ¢ You have set a system PIN other than 0000 page 162).
  • Page 133 Operating the Gigaset C610A IP base answering machine Cancelling remote operation ¤ Press the end call key or replace the earpiece. Please note The answering machine will terminate the connection under the following cir- cumstances: An incorrect system PIN has been entered.

  • Page 134: Using The Network Mailbox

    Using the network mailbox Using the network mailbox Some providers offer answering machines on the network – network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line or corresponding VoIP phone number). To record all calls, you should therefore set up network mailboxes for both the fixed line and for each of your VoIP connections.

  • Page 135: Configuring A Answering Machine For Quick Dial

    Net AM: xxx where xxx is replaced by the stand- ard name in the connection (Net AM: IP1 to Net AM: IP6, Net AM: Fixed Line). On the Gigaset C610A IP: this list contains the entry Answ. Machine for the local phone answering machines.
  • Page 136 If necessary, press the speaker key. You hear the network mailbox announcement. Gigaset C610A IP: if you have set quick dial for the local answering machine on the phone, message playback starts only if one answering machine is assigned a receive connection for the phone.
  • Page 137 Using the network mailbox Calling the network mailbox using the message key Under the message key f you will find a list for each network mailbox that fulfils the following prerequisites: The corresponding connections are assigned to the handset as receive connec- tions.

  • Page 138: Eco Dect

    ECO DECT ECO DECT You are helping to protect the environment with your Gigaset. Reduced energy consumption Your telephone has a power-saving adapter plug and uses less power. Reducing radiation The radiation from your telephone is reduced automatically: the closer the hand- set is to the base, the lower the radiation.
  • Page 139 ECO DECT Status displays Display icon Reception strength: Ð i Ñ Ò – Good to poor ¼ – No reception Ð white Eco Mode deactivated Ð green Eco Mode enabled ¼ white Eco Mode+ enabled (displays instead of the reception strength icon when in idle status) ¼...

  • Page 140: Setting The Alarm Clock

    Setting the alarm clock Setting the alarm clock Prerequisite: the date and time have already been set. Activating/deactivating the alarm clock and setting the wake-up time É ¢ ¢ Alarm Clock ¤ You can enter data in the following fields: Activation: Select On or Off.

  • Page 141: Using A Handset As A Room Monitor (Babyphone)

    Using a handset as a room monitor (Babyphone) Using a handset as a room monitor (Babyphone) If the room monitor is activated, the phone number saved in the system is called as soon as a set noise level is reached. You can save an internal or external number in your handset as the destination number.
  • Page 142 Using a handset as a room monitor (Babyphone) Activating the room monitor and entering the destination number É ¢ ¢ Additional Features Room Monitor ¤ You can enter data in the following fields: Activation: Select On to activate. Alarm to: Select Internal or External.
  • Page 143 Using a handset as a room monitor (Babyphone) Changing the destination number saved É ¢ ¢ Additional Features Room Monitor ¤ Enter and save number as described in "Activating the room monitor and ¢ entering the destination number" page 140). Cancelling/deactivating the room monitor Press the end call key a to cancel the call when the room monitor is activated.

  • Page 144: One Touch Call (Toddler Call)

    One Touch Call (toddler call) One Touch Call (toddler call) You can set up your phone in such a way that pressing any key dials a previously stored number. This allows children, for example, who cannot enter a number, to call a certain number.

  • Page 145: Connecting/Using Other Handsets

    Connecting/using other handsets Connecting/using other handsets You can register up to six handsets and six Gigaset repeaters to your base. Each registered device is assigned an internal number (1 – 6) and an internal name (INT 1 – INT 6). You can change the number assignment and names.

  • Page 146: De-Registering Handsets

    You can change the assignment page 167. Registering other handsets You can register other Gigaset handsets and handsets for other devices with GAP functionality as follows. 1) On the handset Start to register the handset as described in its user guide.

  • Page 147: Searching For A Handset, Finding The Phone's Ip Address ("Paging")

    An incoming external call will not interrupt the paging process. If there are already two internal connections between the handsets/to the answering machine (Gigaset C610A IP), then paging is not possible. A paging call is also signalled acoustically on handsets where the ringtone is ¢...

  • Page 148: Changing The Base

    Connecting/using other handsets Changing the base If your handset is registered to more than one base, you can set it to a particular base or to the base that has the best reception (Best Base). Ï ¢ ¢ ¢ Registration Select Base §Select§...
  • Page 149 Connecting/using other handsets Transferring a call to another handset You can transfer (connect) an external call to another handset. You are conducting an external call: Open the list of handsets. ¢ The external party hears music on hold, if activated page 163).
  • Page 150 Connecting/using other handsets External call waiting during an internal call If you receive an external call during an internal call, you will hear the call waiting tone (short tone). The caller's number appears in the display if Calling Line Identifi- cation is enabled.

  • Page 151: Changing The Name Of An Internal Party

    Connecting/using other handsets Changing the name of an internal party The names "INT 1", "INT 2" etc. are assigned automatically on registration. You can change these names. The name must be no more than 10 characters. The changed name is displayed in every handset's list. Open the list of handsets.

  • Page 152: Setting The Handset

    Setting the handset Setting the handset Your handset comes with default settings, but you can change the settings to suit your individual requirements. Accessing functions and numbers quickly You can assign one number from the directory to each of the digit keys Q and 2 to O.
  • Page 153 Setting the handset Changing number key assignments Prerequisite: the digit key already has a number assigned to it. When the handset is in idle status ¤ Briefly press the digit key ¤ §Change§ Press the display key . The directory is opened. Either: ¤...
  • Page 154 Setting the handset More Functions... More features are available: Send Connection Assign an alternative send connection to a key. ¤ Select a connection as a (further) send connection for the handset from the §OK§ list of connections and press Press this display key if the alternative send connection should be used (tempo- rarily) for the subsequent call (instead of the send connection for the handset).

  • Page 155: Changing The Display Language

    The phone must be connected to the Internet to display info services. The type of info service available to your phone is set on the Internet on the ¢ Gigaset.net server. You can change the setting page 120). If no information is currently available, the digital time (Clock) is displayed instead until information is available again.
  • Page 156 Setting the handset Selection: Select screensaver or §View§ Press the display key. The active screensaver is displayed. §OK§ Select screensaver and press §Save§ Press the display key. The screensaver is activated approx. 10 seconds after the display has changed to idle status.

  • Page 157: Activating/Deactivating Auto Answer

    Setting the handset • Setting the display backlight Depending on whether or not the handset is in the charger, you can activate or deactivate the lighting. If it is activated, the display is permanently dimmed. If the display backlight is deactivated, you can reactivate it by pressing any key. The key has no further function in this situation.

  • Page 158: Changing The Speaker/Earpiece Volume

    Setting the handset Changing the speaker/earpiece volume You can set the volume for speaker mode and earpiece mode to five different levels. In idle status: Open Handset Volume menu. Set the earpiece volume. Scroll to the Speaker: line. Set the speaker volume. §Save§...

  • Page 159: Changing Ringtones

    You can select from a list of pre-loaded ringtones and melodies. You can set different ringtones for the following functions: Internal Calls For external calls to each individual receive connection on the phone (Landline, IP1 to IP6, Gigaset.net). For all calls. In idle status: Ï...
  • Page 160 Setting the handset • Setting time-controlled signalling of external calls You can specify a time period when you do not want the telephone to ring for an external call, e.g., during the night.. Precondition: Date and time are set. Ï ¢...
  • Page 161 Setting the handset Activating/deactivating the ringtone You can deactivate the ringtone on your handset before you answer a call or when the handset is in idle status; the ringtone can be deactivated permanently or just for the current call. The ringtone cannot be re-activated while an external call is in progress.

  • Page 162: Activating/Deactivating Advisory Tones

    – Confirmation tone (ascending tone sequence): at the end of an entry/setting and when an SMS or a new entry arrives in the answering machine list (Gigaset C610A IP) or call list – Error tone (descending tone sequence): when you make an incorrect entry –...

  • Page 163: Configuring The System Settings

    Configuring the system settings You can make the following settings via the menu on the relevant handset or on a registered Gigaset SL78H, SL400H, S79H handset or via the Web configurator on the phone. Setting the date and time manually To ensure you have the correct time for incoming calls and to use the alarm clock, the date and time must be set.

  • Page 164: Protecting Against Unauthorised Access

    Changing the system PIN You can change the phone's 4-digit system PIN (default setting: 0000) to a 4-digit PIN known only by you. Gigaset C610A IP: setting a system PIN enables remote operation of the answering ¢ machine page 130).

  • Page 165: Activating/Deactivating Music On Hold

    Configuring the system settings • Activating/deactivating music on hold Ï ¢ ¢ ¢ Settings Audio Settings Music on hold §Change§ Press to activate or deactivate the music on hold (³ = on). Setting the base's IP address in LAN ¢ Prerequisite: your base is connected to a router or a PC page 21).
  • Page 166 Configuring the system settings DNS Server Enter the IP address for the preferred DNS server. The DNS server (Domain Name ¢ System, page 219) converts the symbolic name of a server (DNS name) into the public IP address for the server when the connection is made. You can specify your router's IP address here.

  • Page 167: Configuring Voip Connections

    Configuring the system settings Configuring VoIP connections Please note If auto configuration is used to download the VoIP data to your phone (pro- ¢ vider-specific, page 23), the VoIP wizard is not available. In this case you can- not change the VoIP settings manually. You can configure up to six VoIP connections on your telephone, i.e., you can assign up to six VoIP phone numbers to your phone.
  • Page 168 Configuring the system settings Automatic update for the VoIP provider settings After the first download of the VoIP provider settings, your phone will check daily whether a newer version of the file for your VoIP provider is available from the Inter- net on the configuration server.

  • Page 169: Assigning Send And Receive Connections To Internal Parties

    If you select Sel. at each call, you can select the connection you want to use for each call you make. The Gigaset.net connection is not included in the selection for the send connec- tions. Gigaset.net numbers (suffix #9) are automatically dialled via Gigaset.net.
  • Page 170 §OK§ tions and press the display key A list of all configured connections and the Gigaset.net connection is opened. You can select Yes or No for each connection. Select Yes if you want the relevant connection to be the receive con- nection for the internal party.

  • Page 171: Updating The Phone Firmware

    Configuring the system settings Updating the phone firmware Prerequisite: the phone is connected to the Internet (i.e., connected to a router, ¢ page 21). If necessary, you can update your phone's firmware. The firmware update is downloaded directly from the Internet by default. The rele- vant Web page is preconfigured in your phone.

  • Page 172: Repeater Support

    SMS settings (e.g., SMS service centres) Eco Mode and Eco Mode+ are deactivated. PABX connection settings Digit and display key assignments as well as the key Settings for network services: call divert Gigaset C610A IP: answering machine settings and personal announcements are deleted...
  • Page 173 Configuring the system settings The following lists are deleted: SMS lists Call lists Answering machine lists (Gigaset C610A IP) ¢ ¢ ¢ Ï System Base Reset §OK§ Enter the system PIN and press §Yes§ Press the display key. After the reset, the base is restarted. The restart takes around ten seconds.

  • Page 174: Restarting The Base

    Configuring the system settings Restarting the base When the handset is in idle status: ¢ Ï ¢ ¢ System Base Restart The firmware for the base is then rebooted. This process takes about 20 seconds. Checking the base MAC address Depending on your network configuration, you may have to enter your base MAC address in your router's access control list, for example.

  • Page 175: Connecting The Phone To A Pabx

    Connecting the phone to a PABX Connecting the phone to a PABX The following settings are only necessary if your PABX requires them; see the PABX user guide. Please note You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.

  • Page 176: Saving An Access Code (Outside Line Code)

    – The SMS list – The accepted calls list – The missed calls list – An answering machine list (Gigaset C610A IP) All Calls The access code prefixes all numbers dialled. The access code for the fixed line is deactivated. It does not prefix any phone number.

  • Page 177: Setting Pauses (Fixed Line)

    Connecting the phone to a PABX Setting pauses (fixed line) Changing the pause after line seizure You can change the length of the pause that is inserted between pressing the talk key c and sending the number. Open the main menu. *#Q5# L Press keys in sequence.

  • Page 178: Configuring The Phone Via The Web Configurator

    Configuring the phone via the Web configurator Configuring the phone via the Web configurator The Web configurator for your Gigaset telephone enables you to make the settings for your phone conveniently on your PC. You can make settings that are also possible using your telephone handset using the web browser on your PC as an alternative, e.g., configure VoIP connec-...

  • Page 179: Connecting The Pc With The Telephone's Web Configurator

    There are two ways of connecting your PC to the Web configurator of the phone: Via the phone's IP address in the local network; Via the Gigaset configuration service, if the phone and PC are connected to the ¢ Internet page 178).
  • Page 180 You will receive a message stating that the connection has been forwarded to your phone. If several Gigaset phones can be reached via your Internet connection, you are asked which of these phones you would like to be connected to.

  • Page 181: Logging In To/Off The Web Configurator

    Configuring the phone via the Web configurator Logging in to/off the Web configurator Prerequisite: your PC and phone are connected to the Internet. Logging in, setting the interface language Once you have successfully established the connection, the Login Web page is dis- played in the Web browser.

  • Page 182: Logging Off

    Configuring the phone via the Web configurator Please note If the system PIN is still set as 0000 on the phone (default setting), you will be notified during login that the device is not secure and you should change the PIN. You can deactivate this security notice for subsequent logins by selecting the option “Don’t show this security advice again.”.

  • Page 183: Understanding The Structure Of The Web Configurator Pages

    Configuring the phone via the Web configurator Understanding the structure of the Web configurator pages The Web configurator pages (Web pages) contain the UI elements shown in Figure 2 (example). Using the Menu bar working area (tabs) Help Navigation area Buttons Figure 2 Example of the structure of a Web configurator page Menu bar...
  • Page 184 Configuring the phone via the Web configurator Please note ¢ For an overview of the Web configurator menus, page 185. Using the navigation area ¢ The functions of the menu page 181) selected in the menu bar are listed in the navigation area. If you select a function, the associated page containing information and input fields opens in the working area.
  • Page 185 Configuring the phone via the Web configurator Entering Cyrillic and Turkish characters In the following section, the specified maximum number of characters permitted in a field refers to Latin characters and digits (1 character = 1 byte), i.e., 1 character means 1 byte.
  • Page 186 Configuring the phone via the Web configurator Help You will see a question mark at the top right of most Web pages. Click this question mark to open the Online Help for this Web page in a separate window. The Help pages are downloaded directly from the configuration server. Please note You may need to change your browser settings to display the Help pages cor- rectly.

  • Page 187: Web Configurator Menu

    Configuring the phone via the Web configurator Web configurator menu Home ¢ Settings IP Configuration page 186 ¢ Telephony Connections page 187 ¢ Audio page 189 ¢ Number Assignment page 191 ¢ Call Forwarding page 194 ¢ Dialling Plans page 192 ¢...

  • Page 188: Functions Of The Web Configurator

    Configuring the phone via the Web configurator Functions of the Web configurator Connecting the base to the local network (LAN/router) You can find the functions for connecting to the LAN on the Web page: ¢ Settings IP Configuration In most cases, special settings are not required to connect the phone to the router/ a local network.

  • Page 189: Connections

    Click the corresponding [Edit] button to change the name of the Gigaset.net connection and deactivate STUN. The Gigaset.net connection uses a STUN server as standard. In the sent data packets, Gigaset.net replaces the private IP address of your phone with its public IP address.
  • Page 190 Configuring the phone via the Web configurator Configuring/deleting VoIP connections To configure and delete VoIP connections, open the Web page ¢ ¢ Settings Telephony Connections Click on the [Edit] button next to the list entry for the VoIP connection. This opens a Web page with the following areas: Auto Configuration Profile Download Personal Provider Data...

  • Page 191: Audio

    Configuring the phone via the Web configurator Optimising voice quality for VoIP connections Functions to improve the voice quality on VoIP connections are available on the Web page: ¢ ¢ Settings Telephony Audio The voice quality for VoIP connections is mainly determined by the voice codec used for transferring the data and the available bandwidth of your DSL connection.
  • Page 192 Configuring the phone via the Web configurator Please note Observe the following for good voice quality: When making calls using VoIP, avoid performing other Internet activities (e.g., surfing the Internet). Please note that voice delays can occur depending on the codec used and the network capacity utilisation.

  • Page 193: Number Assignment

    For connection selection, you choose the connection to be used for each call. The Gigaset.net number is fixed as the send connection for each registered handset. Numbers that end in #9 are automatically dialled via Gigaset.net. And on the Gigaset C610A IP: Once the new entry is made, each connection is assigned to integrated answer- ing machine 1 as a receive connection.

  • Page 194: Dialling Plans

    Configuring the phone via the Web configurator User-defined dialling plans – specifying rules for telephony You can define your own dialling plans in the Dialling Plans area on the Web page: ¢ ¢ Settings Telephony Dialling Plans You can specify the following dialling plans: You can define a connection (fixed line or a VoIP connection) for specific phone numbers that are always used to dial these phone numbers and therefore for billing.

  • Page 195: Network Mailboxes

    Configuring the phone via the Web configurator Emergency numbers If no emergency numbers are set by default, you should define dialling plans for emergency numbers yourself and assign them to a connection that you know sup- ports emergency calls. Local area codes – activating dialling plans for local calls using VoIP If you use VoIP to make a call to the fixed line, you may also have to dial the area code for local calls (depending on the provider).

  • Page 196: Advanced Voip Settings

    Telephony Call Forwarding You can divert calls to your VoIP connections and to your Gigaset.net number. You can divert calls to your VoIP connections to any external number (VoIP, fixed line or mobile number). Call divert takes place via VoIP.
  • Page 197 Configuring the phone via the Web configurator Configuring call transfer via VoIP You make the settings for call transfer in the Call Transfer area on the Web page: ¢ ¢ Settings Telephony Advanced VoIP Settings You can connect an external call to one of your VoIP connections with a second external participant (depending on the provider).

  • Page 198: Date & Time

    Info Center page 111) and for the Info Services page 153) screensaver. You can access the Gigaset.net server (URL and personal access data) on the Web page: ¢ Settings Info Services You can also activate the Info Services screensaver for your phone.
  • Page 199 Configuring the phone via the Web configurator Deleting handset directories and downloading to/from the PC The functions to edit the directories are on the Web page: ¢ Settings Phonebook Transfer The Web configurator has the following options for editing the directories of the registered handsets.

  • Page 200: Save & Restore

    Configuring the phone via the Web configurator Understanding directory file content (vcf file) The following data (if available) is written into the vcf file for entry into the directory or transferred from a vcf file into the handset directory. Name First name Number Number (office)

  • Page 201: Firmware Update

    When the version check is enabled, the phone checks on a daily basis whether the Gigaset configuration server has a new version of the phone firmware. If the telephone is not connected to the Internet at the time when the check is to be performed (e.g., because the router is disabled), the check is performed as...
  • Page 202 Configuring the phone via the Web configurator Displaying the phone status The Status tab includes the following information about the phone: IP and MAC address for the base Version of the firmware currently loaded The version is shown in the following format: aabbbxxyyyzz. aa denotes the phone's product variant bbb is the version of the firmware and xx the sub-version (yyyzz are only signif- icant for the service).

  • Page 203: Customer Service & Product Warranty

    Gigaset; or 3 The product has been damaged by lightning or a mains power surge. 4 The Phone was not imported into Australia by Gigaset Communications GmbH.
  • Page 204 Replacement or repair services are only offered for products purchased in Australia and New Zealand that bear Gigaset Communications GmbH local registered N Number and Telepermit markings. Please have your proof of purchase ready when calling.

  • Page 205: Questions And Answers

    Customer service & product warranty – Australia and New Zealand Questions and answers If you have any queries about the use of your telephone, visit our website at www.gigaset.com/service for assistance 24/7. The table below also lists steps for troubleshooting. The display is blank.
  • Page 206 Repeat the process at a later date. ¥ 2. If File unreadable is displayed, the firmware file may be invalid. Use only the firmware available on the preconfigured Gigaset configuration server. ¥ 3. If Server not accessible is displayed, the download server may not be accessible.
  • Page 207 Customer service & product warranty – Australia and New Zealand On the Gigaset C610A IP: An answering machine reports "PIN is incorrect" during remote operation. You have entered the wrong system PIN. ¥ Repeat input of system PIN. An answering machine is not recording any messages/has switched to answer only mode.

  • Page 208: Information On Operating Gigaset Voip Telephones With

    Network Address Translation (NAT) routers In general no special telephone or router configuration is required when operating a Gigaset VoIP phone with a NAT router. The configuration settings described in this section are only necessary if you encounter one of the following problems.
  • Page 209 Local port The SIP and RTP port numbers set on the telephone. In the new firmware version for Gigaset VoIP telephones, you can set a RTP port range. In this case, you must also define corresponding port forwarding for this range.

  • Page 210: Voip Status Codes

    Customer service & product warranty – Australia and New Zealand VoIP status codes In the following tables you will find the meaning of the most important VoIP status codes and messages. Status Meaning code 0x31 IP configuration error: IP domain not entered. 0x33 IP configuration error: SIP user name (User ID) not entered.
  • Page 211 Customer service & product warranty – Australia and New Zealand Status Meaning code 0x414 URI is too long. 0x415 Query format is not supported. 0x416 URI is faulty. 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialled number is temporarily unavailable.
  • Page 212 Customer service & product warranty – Australia and New Zealand Status Meaning code 0x503 The query cannot be processed by the receiving device or the proxy at present because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone of this.

  • Page 213: Checking Service Information

    Variant (digits 1 to 2), Version of the phone's firmware (digits 3 to 5). Gigaset.net number of your phone. A service employee can use this number to call you over the Internet without you needing to be regis- tered with a VoIP provider. This means that the employee can test online connections and VoIP telephony regardless of the VoIP provider.

  • Page 214: Environment

    Environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity.

  • Page 215: Appendix

    Appendix Appendix Care Wipe the base station, charging cradle and handset with a damp cloth (do not use solvent) or an antistatic cloth. Never use a dry cloth. This can cause static. Impairments in high-gloss finishes can be carefully removed using display polishes for mobile phones.
  • Page 216 Appendix Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the batter- ies and the way it is used. (All times are maximum possible times). Capacity (mAh) approx. 1000 Standby time (hours)*...
  • Page 217 Appendix General specifications Interfaces Analogue fixed line, Ethernet DECT standard Supported GAP standard Supported No. of channels 60 duplex channels Radio frequency range 1880–1900 MHz Duplex method Time multiplex, 10 ms frame length Repeat frequency of the transmission 100 Hz pulse Length of the transmission pulse 370 μs...

  • Page 218: Writing And Editing Text

    Appendix Writing and editing text The following rules apply when writing text: Each key between Q and O is assigned several letters and characters. Control the cursor with u v t s. Press and hold u or v to move the cursor word by word.
  • Page 219 Appendix Writing an SMS/names Press the relevant key several times to enter letters/characters. ¤ Enter the individual letters/characters by pressing the corresponding key. The characters assigned to the key are shown in a selection line at the bottom left of the screen. The selected character is highlighted. ¤...

  • Page 220: Glossary

    Glossary Glossary Call swapping Call swapping allows you to switch between two callers or between a conference and an individual caller without allowing the wait- ADSL ing caller to listen to the call. Asymmetric Digital Subscriber Line Call waiting Special form of DSL. Network provider feature.
  • Page 221 See also: DynDNS. Domain name Name of one (of several) web server(s) on DHCP the Internet (e.g., Gigaset.net). The domain Dynamic Host Configuration Protocol name is assigned to the relevant IP address Internet protocol that handles the automatic by DNS.
  • Page 222 Glossary DTMF Dual Tone Multi-Frequency Firewall Another description for dual tone multi- You can use a firewall to protect your net- frequency dialling (DTMF). work against unauthorised external access. Dynamic IP address This involves combining various measures and technologies (hardware and/or soft- A dynamic IP address is assigned to a net- ware) to control the flow of data between a work component automatically via DHCP.
  • Page 223 Glossary Gateway Connects two different Networks, e.g., a G.711 a law, G.711 μ law router as an Internet gateway. Standard for a Codec. For phone calls from VoIP to the telephone G.711 delivers a very good voice quality that network, a gateway has to be connected to corresponds to that in the ISDN network.
  • Page 224 Glossary IP address A unique address for a network component IEEE within a network based on the TCP/IP proto- Institute of Electrical and Electronics Engineers cols (e.g., LAN, Internet). On the Internet, International body that defines standards in domain names are usually assigned instead electronics and electrical engineering, con- of IP addresses.
  • Page 225 Glossary MAC address Media Access Control address Network Address Translation Hardware address by means of which Method for converting (private) each network device (e.g., network card, addresses to one or more (public) IP switch, phone) can be uniquely identified addresses. NAT enables the IP addresses of worldwide.
  • Page 226 Glossary Proxy / Proxy server Computer program that controls the Paging (handset search) exchange of data between Client Base function for locating the registered Server in computer networks. If the phone handsets. The base establishes a connection sends a query to the VoIP server, the proxy to every registered handset.
  • Page 227 Glossary Router Routes data packets within a network and between different networks via the quickest Random Access Memory route. Can connect Ethernet networks and Memory in which you have reading and stor- WLAN. Can be a Gateway to the Internet. age rights.
  • Page 228 Glossary Subnet mask addresses consist of a fixed line number Server and a variable subscriber number. The net- Provides a service to other Network sub- work number is identical for all Network scribers (Clients). The term can indicate a subscribers. The size of the network number computer/PC or an application.
  • Page 229 Uniform Resource Identifier works with the SIP standard, your provider Character string for identifying resources must support the SIP standard. (e.g., e-mail recipient, http://gigaset.com, files). The provider routes calls from VoIP to the tel- ephone network (analogue, ISDN and On the Internet, URIs are used as a uniform mobile) and vice versa.

  • Page 230: Accessories

    Accessories Accessories Gigaset handsets Upgrade your Gigaset to a cordless PABX: Gigaset SL400H handset Genuine metal frame and keypad High-quality keypad illumination 1.8" TFT colour display Bluetooth® and mini USB Directory for up to 500 vCards Talk/standby time of up to 14 h/230 h...
  • Page 231 Accessories Gigaset S810H handset Brilliant sound quality in handsfree mode High-quality genuine metal keypad with illumination Plus/minus key for simple volume control 1.8" TFT colour display Bluetooth® and mini USB Directory for up to 500 vCards Talk/standby time of up to 13h/180h,...
  • Page 232 Accessories Gigaset SL78H handset Real metal frame Modern keypad with high-quality illumination 2.2" TFT QVGA colour display Bluetooth® and mini USB Directory for up to 500 vCards Talk/standby time of up to 14h/200h Brilliant sound quality in handsfree mode Caller pictures, slide show and screensaver...
  • Page 233 All accessories and batteries are available from your phone retailer. Use only original accessories. This will avoid possible health risks and personal injury, and also ensure that all the relevant regulations are complied with. Compatibility For more information on handset functions in relation to Gigaset bases, please visit: www.gigaset.com/compatibility...

  • Page 234: Mounting The Base On The Wall

    Mounting the base on the wall Mounting the base on the wall Mounting the charger on the wall 21 mm Approx. 2.5 mm...

  • Page 235: Index

    Index Index Application Layer Gateway (ALG) ..Area codes ....setting own area code ..... . Assigning a key .
  • Page 236 ..........Gigaset.net Conference .
  • Page 237 ... . . Echo service of Gigaset.net Gigaset.net ......
  • Page 238 ......setting Gigaset HDSP see HDSP setting up ......
  • Page 239 Index IP configuration ..........IP pool range Icon .
  • Page 240 ......Gigaset.net ......
  • Page 241 Quick dial ....on Gigaset.net Searching in directory ....
  • Page 242 Index Setting Structure of Web page ..........
  • Page 243 Index ............vCard (SMS) .

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