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GENERAL INFORMATION
This product has been factory aligned and tested to
specification before shipment. Attempting service or
alignment without factory authorization can void the
product warranty.
SERVICE
When returning this product to your dealer or service
center for repair, pack it in its original box and packing
material. Include a full description of the problem(s)
experienced. Include your telephone number along with
your name and address in case the service technician
needs to call you; if available, also include your fax
number and e-mail address. Don't return accessory
items unless you feel they are directly related to the
service problem.
You may return this product for service to the authorized
KENWOOD dealer from whom you purchased it, or any
authorized KENWOOD service center. Please do not
send subassemblies or printed circuit boards only. Send
the complete product. A copy of the service report will
be returned with the product.
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MAINTENANCE
SERVICE NOTE
If you desire to correspond on a technical or operational
problem, please make your note legible, short, complete,
and to the point. Help us help you by providing the
following:
• Model name
• Question or problem you are having
• Other equipment in your station pertaining to the problem
Do not pack the equipment in crushed newspapers for shipment!
Extensive damage may result during rough handling or shipping.
Note:
Record the date of purchase and the name of the dealer from whom
this product was purchased.
For your own information, retain a written record of any maintenance
performed on this product.
When claiming warranty service, please include a photocopy of the
bill of sale or other proof-of-purchase showing the date of sale.
CLEANING
To clean the case of this product, use a neutral detergent
(no strong chemicals) and a damp cloth.
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