TANDBERG Remote Control User Manual
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What's in this user guide?
TANDBERG
1. Getting Started
1.1. Waking up the system
1.2. The Remote Control
1.3. Navigating in the menus
1.4. Using the keypad
1.5. Selfview and Camera Control
1.6. Standby
1.7. The icons on the screen
2. Making Calls
2.1. Make a call by dialing the number
2.2. Make a call using the phone book
2.3. End an ongoing call
2.4. Answer an incoming call
2.5. Using the Do Not Disturb feature
3. In Call Features
3.1. Using Far End camera control
3.2. Using camera presets
3.3. Using presentation function
4. About Videoconferencing
4.1 Videoconference Basics
4.2 Being the Host
4.3 Layout
5. Troubleshooting

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Summary of Contents for TANDBERG Remote Control

  • Page 1 What’s in this user guide? TANDBERG 1. Getting Started 1.1. Waking up the system 1.2. The Remote Control 1.3. Navigating in the menus 1.4. Using the keypad 1.5. Selfview and Camera Control 1.6. Standby 1.7. The icons on the screen 2.
  • Page 2: Waking Up The System

    There are some restrictions to this if the Do Not Disturb function has been activated. If the system fails to respond Should the system fail to respond, make sure that:  The system is connected to electricity  The remote control has working batteries...
  • Page 3: The Remote Control

    The Remote Control The Tandberg remote is very similar to a mobile phone and is colour coded for ease of use.
  • Page 5: Navigating In The Menus

    Navigating in the Menus Your Tandberg system is operated by means of the remote control and a few basic navigation principles. Press OK to enter the Main Menu and Cancel to exit. This menu will be displayed when your system is “woken up” from Standby mode.
  • Page 6: Using The Keypad

    Using the Keypad Some menu fields will require you to enter both text and numbers (for example, when entering a dialing string). Whenever text entries are expected by the system, a small abc or ABC appears in the right lower corner of the entry field. For entry fields expecting numbers, 123 will appear instead.
  • Page 7: Selfview And Camera Control

    Selfview and Camera Control Always use the remote control to control your camera. Selfview The term Selfview refers to the outgoing image. In a normal video call using the main camera, this will be the image of yourself. Camera Control Press the cancel button to remove any menus from the screen, if necessary.
  • Page 8 Standby The system will automatically go to standby mode when not in use. In standby mode, the screen will turn black. It is, however, still possible to receive incoming calls. Your system must be plugged into the network and electricity to receive updates and to receive calls.
  • Page 9: The Icons On The Screen

    The icons on the screen To help you immediately see the present status of important actions, states and events taking place, there are a number of icons that appear on the screen.
  • Page 10: Make A Call By Dialing The Number

    Make a call by dialing the number Use this method for dialing numbers that are not in the Phone Book.
  • Page 11: Making Calls Using The Phonebook

    Making calls using the phone book Making use of the phone book is time saving and prevents you from inadvertently dialing the wrong number. Contacts are sorted into folders and are sorted alphabetically. You can search or browse the phone book. The phone book also shows you recently Placed Calls, Missed Calls and Received Calls.
  • Page 12 You end a call on the videoconference system in the same way as you do on a mobile phone – by pressing the END CALL key on the remote control. Ending a multi-point call (more than two participants) can only be done by the host (also called the Videoconference Master).
  • Page 13: Answer An Incoming Call

    Answer an incoming call The RISE Network has set each unit to Auto Answer, so you will not have to manually answer a call. For privacy reasons, the microphone is switched to OFF when you receive an incoming call. Be sure to turn your microphone to ON if you would like to say something.
  • Page 14: Using Far End Camera Control

    To activate Far End control, press the grey FAR END button at the bottom of the remote control. Move the camera to the desired position and then press the FAR END button again to resume control of your own camera.
  • Page 15 If the presentation involves sound, you must also plug in the audio component on the VGA cable. If not using a PC, you will have to specify the source...
  • Page 16: Videoconference Basics

    MCU is also called a “Bridge.” The MCU can handle multiple conferences at once with multiple participants. To schedule a call using the MCU, you must contact RISE staff. The MCU is scheduled using the Tandberg Management Suite (TMS). Being the Host Also called the “Videoconference Master”...
  • Page 17 When there are fewer than 8 sites, the best layout will be chosen for that conference. For lecture style programs (those with little or no interaction between participants), the layout is Full Screen so that only the host site will be visible and will take up the whole screen.
  • Page 18: Troubleshooting

     Does the remote control have batteries?  Have you tried restarting the system? To restart your endpoint, access the control panel by pressing OK on your remote control. Select RESTART and press OK.  Is your network functioning properly? In most cases, if something is wrong with the network, an error message will be displayed on the Welcome Page.
  • Page 19  The picture is out of focus, too bright, or too dark. Solution  Press the ZOOM button on the remote control – this will trigger the auto focus function  You can adjust settings for a too bright or too dark picture by going to Main Menu—Camera Control—Picture Control.
  • Page 20 www.risenetwork.ca...

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