Streamer Firmware Upgrade Tool; How And When To Upgrade Streamer - oticon Acto Complete Manual

Streamer Firmware upgrade tool

How and when to upgrade Streamer

Please note! It is only recommended to upgrade a Streamer
for the purpose of providing additional client benefits.
If a client has a well functioning ConnectLine system an
upgrade is not advised.
Selecting "Streamer Firmware upgrade" in the tools menu
gives access to upgrade a Streamer to the latest available
version, without losing existing pairings.
90 OticOn ActO FITTING GUIDE
Connecting Streamer to the PC
1. Connect the large end of the USB cable to an available
USB port on the computer.
2. Press and hold the Up button on Streamer,
3. Connect the small end of the USB cable to Streamer.
When Streamer is connected, the current firmware version
in Streamer is displayed and whether this firmware can be
upgraded to a newer version.
In the bottom of the upgrade window there is a link to
"Upgrade Information". This will open a .pdf with up-to-date
information about the differences between Streamer FW
releases on the market today. The document also has an
overview of the different push button functions in the latest
release.
Charging
Note! Streamer battery cannot charge while the upgrade is in
progress. If Streamer battery this level is too low, upgrading
can't be started (UPGRADE button is disabled).
Upgrading
When Streamer is connected, sufficiently charged and the
firmware in Streamer is older than the newest available, it is
possible to start the upgrade. Press the UPGRADE button.
During the upgrade, the green bar expands to the right and
when completed a window pops up.
Before you start the upgrade
note the following:
• The upgrade may take up to
20 minutes. The PC and
Genie can still be used
during the upgrade.
• Do not disconnect the USB-
cable during the upgrade.
• Do not let your computer go
into standby or shut down
during the upgrade.
• If you are using a laptop, run
it on AC power during
the upgrade.
• No existing pairings will be lost.
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