Sonos Bundle 150 Setup Manual page 33

Sonos Bundle 150 Setup Guide
3. Check the wiring
Check the link/activity lights on both the router and the Sonos component. They
should be green, and there should be blinking activity lights.
• If the green link lights are not lit, try connecting to a different port.
• If the link lights still do not light, try connecting a different Ethernet cable.
When adding the handheld Sonos Controller, it fails to detect the
ZonePlayer(s)
25
Wireless interference or a network problem may be preventing the Controller from
joining your Sonos Multi-room Music System.
1. Verify that this is not a DHCP or network problem
• Disconnect the Ethernet cable from the back of the ZonePlayer (or ZoneBridge
if you purchased one separately) so that it is not connected to your network.
• Unplug the ZonePlayer's power cord and then plug it back in.
• When the status indicator light on the front of the ZonePlayer stops blinking
white, try adding your Controller again.
If this works, your router's DHCP server may have run out of available IP addresses to
assign to the Controller. In most cases you can log into your router by typing
http://192.168.1.1 into your browser's address line (the IP address of your router may be
different). Check the DHCP settings and increase the number of IP addresses available
in the DHCP scope.
Ifyour Controller still does not recognize the ZonePlayer after completing this step, you
can try step 2 below.
2. Turn off any 2.4GHz cordless phones
Some 2.4GHz cordless telephones can cause wireless interference. If turning off your
2.4GHz cordless phone resolves the problem, you should consider switching to a
5.8Ghz or 900Mhz phone (or change the wireless channel your Sonos system is
operating on - see step 4 below.)
3. Put 108 Mbps wireless routers into 54 Mbps mode
Sonos cannot function properly when a router is operating in
turbo
mode. In order to
double the speed from 54 Mbps to 108 Mbps, the router goes into a wide bandwidth