Service; Statement Of Limited Product Warranty - Thermador T24BR series Use And Care Manual

Service

If you need service, first see the
"Troubleshooting" section of this
book.
After checking "Troubleshooting",
additional help can be found by
calling the Thermador Customer
Interaction Center,
1–800–735–4328 (toll-free),
from anywhere in the U.S.A.
In Canada, contact your designated
Thermador Canada service
company or call 1–800–735–4328.
Write down the following information
about your refrigerator to better help
you obtain assistance or service if
you ever need it.

STATEMENT OF LIMITED PRODUCT WARRANTY

Thermador Fridge
What this Warranty Covers & Who it
Applies to: The limited warranty provided
BSH Home Appliances in this Statement of
Limited Product Warranty applies only to
the Thermador Fridge ("Product") sold to
you, the first using purchaser, provided that
the Product was purchased: (1) for your
normal, household (non-commercial) use,
and has in fact at all times only been used
for normal household purposes; (2) new at
retail (not a display, "as is", or previously
returned model), and not for resale, or
commercial use; and (3) within the United
States or Canada, and has at all times
remained within the country of original
purchase. The warranties stated herein
apply only to the first purchaser of the
Product and are not transferable.
Please make sure to return your
registration card; while not necessary to
effectuate warranty coverage, it is the
best way for Thermador to notify you in
the unlikely event of a safety notice or
product recall.
Dealer name:
Address:
Phone number:
Purchase date:
Model number:
FD number:
Serial number:
Type:
How Long the Warranty Lasts:
Thermador warrants that the Product is free
from defects in materials and workmanship
for a period of three hundred sixty-five days
(365) days from the date of purchase. The
foregoing timeline begins to run upon the
date of purchase, and shall not be stalled,
tolled, extended, or suspended, for any
reason whatsoever.
Repair/Replace as Your Exclusive
Remedy: During this warranty period,
Thermador or one of its authorized service
providers will repair your Product without
charge to you (subject to certain limitations
stated herein) if your Product proves to
have been manufactured with a defect in
materials or workmanship. If a reasonable
number of attempts to repair the Product
have been made without success, then
Thermador will replace your Product
(upgraded models may be available to you,
in Thermador's sole discretion, for an
additional charge). All removed parts and
components shall become the property of
Thermador at its sole option. All replaced
and/or repaired parts shall assume the
identity of the original part for purposes of
this warranty and this warranty shall not be
extended with respect to such parts.
You will need to know your complete
model number and serial number.
You can find this information on the
model and serial number label
located on the inside wall of the
refrigerator compartment.
Thermador's sole liability and responsibility
hereunder is to repair manufacturer-
defective Product only, using a Thermador-
authorized service provider during normal
business hours. For safety and property
damage concerns, Thermador highly
recommends that you do not attempt to
repair the Product yourself, or use an un-
authorized servicer; Thermador will have no
responsibility or liability for repairs or work
performed by a non-authorized servicer. If
you choose to have someone other than an
authorized service provider work on your
Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND
VOID. Authorized service providers are
those persons or companies that have
been specially trained on Thermador
products, and who possess, in
Thermador's opinion, a superior reputation
for customer service and technical ability
(note that they are independent entities and
are not agents, partners, affiliates or
representatives of Thermador).
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