ZyXEL Communications NSA-2400 User Manual page 126

Chapter 9 Troubleshooting
Do not remove or install hard drives while the NSA-2400 is turned on.. The
NSA-2400 must be turned off before you remove or install hard drive(s).
After replacing the disk, turn on the NSA-2400, go to the Storage > Disk screen and click the
Repair icon next to the new disk. If there is already another volume resynchronizing, then you
will see Waiting Resync as the volume status.
The NSA-2400 SYS LED is orange or is flashing orange.
• If the SYS LED is steady on orange, then the NSA-2400 is in maintenance mode, which
means no volumes exist. When the NSA is in this mode you cannot create users, groups or
shares on the NSA. You must first go to the Storage > Volume screen and create an
internal volume or go to the Storage > Disk screen (you must have an internal disk
installed) and click the Initialize icon. See also
• If the SYS LED is flashing orange, then firmware is being upgraded to the NSA. Wait
until the firmware upgrade is complete and the SYS LED turns steady green.
The NSA-2400 DIAG LED is flashing red
• It blinks slowly when hard drives are resynching; the SYS LED is green at this time. Wait
until after the hard drives have synchronized and the LED turns off.
• It blinks quickly if there is a firmware upgrade. Wait until the firmware upgrade has
completed and the DIAG LED turns off.
• If both the DIAG LED and the SYS LED (orange) are blinking quickly, then there may be
a Flash reset failure and you should contact the vendor.
The disk drive PWR LED is off.
• Check that the NSA-2400 is on (see
• Turn the NSA-2400 off, remove the disk tray and make sure:
• it is a SATA-1 compatible hard drive
• it is inserted correctly into the disk tray. Push the tray back into NSA disk bay until it
snaps into place and push the latch up (see the NSA Quick Start Guide).
• the hard disk is not faulty. You could either try a different hard disk or test the original
hard disk in a different NSA or computer.
• If the problem continues, contact the vendor.
126
Section 7.7.3 on page
Power, Hardware Connections, and
108.
LEDs)
NSA-2400 User's Guide