GE 29488 User Manual page 27

T
ROUBLESHOOTING
Problem
No dial tone
You cannot be heard by
the other party.
Phone does not ring.
Incoming voice too low
or none at all.
Memory dialing
doesn't work
Battery icon is blank
or shows only one bar
Intercom does not
function correctly
Transfer does not
function correctly
Intercom indicator turns
red and green alternately
26
G
UIDE
Solution
• Check installation:
–– Are the telephone line cords connected to the phone and the wall jack? Are they
damaged?
• Does the hook switch pop up when the handset is lifted?
• Check the SPEAKERPHONE button. Is the indicator off?
• Disconnect the phone from the wall jack and connect another phone to the same jack. If
there is no dial tone in the second phone, the problem might be your wiring or local
service.
• Is the handset or headset cord inserted properly and securely?
• Is MUTE on?
• Is the ringer turned off?
• Is Do Not Disturb activated?
• You may have too many extension phones on your line. Try unplugging some phones.
• See solutions for "No dial tone. "
• Check setting of volume control.
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
• The three "AA" batteries need replacing or are improperly installed or not installed at all.
• Make sure line 1 is connected properly and common to all phones on the system.
• Make sure all phone IDs (station numbers) involved have been assigned.
• Make sure receiver phones (stations) have same line connected.
• The station address needs to be re-assigned due to a duplicate station address in the
system. See "Changing the Phone ID (Station Address)" .