Automatic Electronic Diagnostics; Manual Initiated Electronics Diagnostics - Kenmore ULTRASOFT 425 Owner's Manual

Ultrasoft water softeners
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[i!i !! :i _ !! :i _ !! :i _ !! : SECTION
5
SERVICE TECH. INFORMATION
A. TROUBLESHOOTING
AUTOMATIC
ELECTRONIC
DIAGNOSTICS
The faceplate
timer
(PWA)
computer
has
a self-
diagnostic
function
for the electrical
system,
except
for input
power
and
water
me-
ter. The computer
monitors
elec-
tronic
components
and
circuits
for correct
operation.
If a mal-
function
occurs,
an
error
code
appears
in the faceplate
display.
......
I-
-I
....
i-r-i- _7
The chart
below
shows
the error
codes
that
could
appear,
and the possible
defects
for each code.
While
an error code appears
in the display,
all face
plate buttons
are inoperable
except
the SELECT but-
ton. SELECT remains
operational
so the service
per-
son
can
make
the MANUAL
INITIATED
ELEC-
TRONIC
DIAGNOSTICS
(below)
to further
isolate
the defect,
and check the water
meter.
CODE
Err1, Err3,
Err4
Err5
POSSIBLE DEFECT
MOST LIKELY
_.._"
_.,
LESS LIKELY
motor inoperative / wiring harness or connection to switch / position switch / valve defect causing
hiqh torque
faceplate timer (PWA)
PROCEDURE
FOR REMOVING ERROR CODE FROM FACEPLATE:
1. Unplug
transformer
from outlet 2. Correct
defect
3. Plug in transformer
4. Wait for 8 minutes.
The error code wilt return if the defect was not corrected.
MANUAL
INITIATED
ELECTRONICS
DIAGNOSTICS
_To
enter
diagnostics...
- -from
a error
code display,
press
the SELECT
1
button.
--from
a time
display,
press
and
hold
the SE-
LECT
1 button
for 3 seconds.
valve posi_on indicator
(Filland Brine Ilashing)
__
/
_
rninutes
of brining time
when valve reaches
I-. I
VA'V .OTAT,
NO
_J-
_
FROM1
RECHARaE
:
_ * l_
=LIUU
_
POSITION
TO
-=P-L_-- I \_ .....
I _
water meter
ANOTHER(FROM
\
turbine count
FILLTO
BRINING
IN
positionswitchindicator
THIS EXAMPLE)
(dosed)
You will see one of the following
displays.
All of the
displays
show
what
position
the valve
is in, if the
turbine
is operating,
and the position
switch
open or
closed
status.
valve portion
indicator
!,
!
m7
\
'"
FL
\
position switch indicator
(open)
number o! days
__.. since the last
VALVE IN SERVICE
egenera_on
POSITION
water meter
turbine count
valve position indicator
""1-'"
cycle remaining
_
water meter
turbine count
posi_on switchindicator
(open)
VALVE IN A RECHARGE
POSITION (FILL, IN THIS
EXAMPLE}
POSITION
SWITCH
STATUS:
With the valve
in ser-
vice, or any of the recharge
cycles, the switch
indica-
tor will show
open
_x... While
the valve
is rotating
from
one
position
to another,
the
indicator
will
show
the switch
closed
-",-.
A defect is probable
if
indications
vary
from this pattern.
WATER
METER
TURBINE:
With soft water
in use,
the turbine
flow rate display
continually
repeats
a
000 to 140 count
for each
gallon
of water
passing
through
the
turbine.
The
display
will
remain
a
steady...000
if soft water
is not in use (open
a nearby
soft water
faucet
to check).
If you don't
get a reading
in the display,
with facuet
open,
pull
the sensor
from
the valve
outlet
port.
Pass a small
magnet
back and forth
in front
of the
sensor.
You should
get a reading
in the display.
If
you get a reading,
unhook
the in and out plumbing
and check
the turbine
for binding.
5-2
Problems,
Questions?
Call 1- 800- 426- 9345 Kenmore
Water Line

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