Samsung HG22EA470UW Installation Manual

Samsung HG22EA470UW Installation Manual

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470/473/475/570
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Model
Serial No.
[Hotel-XC]Install Guide-ENG.indd 1
2012-03-30
1:27:25

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  • Page 1 470/473/475/570 LED TV Installation manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model Serial No. [Hotel-XC]Install Guide-ENG.indd 1 2012-03-30 1:27:25...
  • Page 2 SBB/STB. If the TV is in ONLINE mode, it stops receiving IR(Samsung remote) commands and acts according to interface protocol. Stand-Alone: If SBB/STB is not identified, the TV should be switched to STAND-ALONE mode with restricted operation.
  • Page 3 Contents y Accessories ................................4 y Installing the LED TV Stand ............................5 y Viewing the Connection Panel ........................... 6 y Using the TV’s Controller (Panel Key) ........................10 y Viewing the Remote Control ............................ 11 y Connecting the TV with SBB ........................... 12 y Connecting the Bathroom Speakers ........................
  • Page 4 Accessories ✎ Please make sure the following items are included with your LED TV. If any items are missing, contact your dealer. ✎ The items’ colour and shapes may vary depending on the models. y Remote Control & Batteries (AAA x 2) y Cleaning Cloth y Quick Set up Guide y Power Cord / Data Cable...
  • Page 5 Installing the LED TV Stand The 32” and larger LED TVs have swivel stands. You can set these stands so that the TVs swivel 20 degrees left and right or 90 degrees left and right. The 26” LED TVs do not have swivel stands. Stand Components When installing the stand, use the provided components and parts.
  • Page 6 Viewing the Connection Panel HG22EA470UW HG22EA473KW Power Input HG26EA470PW HG32EA470PW HG26EA473KW HG26EA475RW HG32EA475RW HG37EA570LW HG40EA570LW Power Input HG26AA475RW HG32AA475RW HG40AA570LW (The models of supporting SCART) Power Input PILLOW HG26AA473PW HG32AA473PW PILLOW PILLOW PILLOW PILLOW Power Input HG26AA470PW & HG32AA470PW HG40AA570LW &...
  • Page 7 VARIABLE AUDIO OUT: Used for the audio output to the Bathroom speaker. Connect the Bathroom Wall Box and the Variable port (RCA). (Not available for 22 inch model.) 2 VOL-CTRL: Used to control the volume of the Bathroom speaker. Connect the Bathroom Wall Box and the VOL-CTRL port.
  • Page 8 ✎ Optimal resolution is 1920 X 1080 @ 60 Hz. (Only for 22" / 37" /40” models) Horizontal Frequency Vertical Frequency Pixel Clock Frequency Sync Polarity Mode Resolution (KHz) (Hz) (MHz) (H / V) 640 x 350 31,469 70,086 25,175 720 x 400 31,469 70,087...
  • Page 9 COMPONENT IN / AV IN – Connects Component video / audio. – Connect component video cables (optional) to the component jacks ("P ", "P ", "Y") on the rear of your TV and the other ends to corresponding component video out jacks on the DVD. –...
  • Page 10 Using the TV’s Controller (Panel Key) TV Controller is a multi directional button that helps navigate without Function menu Down (Front) remote control. ✎ Some functions which require a PIN code may not be available. Left Right ✎ The product colour and shape may vary depending on the Return model.
  • Page 11 Viewing the Remote Control ✎ This is a special remote control for the visually impaired persons and has Braille points on the Power, Channel and Volume buttons. POWER SOURCE Turns the TV on and off. Display and select the available video sources.
  • Page 12 Connecting the TV with SBB HG22EA470UW HG22EA473KW TV Rear Panel Data Cable ETH MODEM Hotel Server STB(Set Top Box) or SBB(Set Back Box) HG26EA470PW TV Rear Panel HG32EA470PW HG26EA473KW HG26EA475RW Data Cable ETH MODEM HG32EA475RW ETH MODEM HG37EA570LW Hotel Server...
  • Page 13 List of Vendors and Compatible Data Cables Supplied with the TV ¦ y Confirm you are using the correct data cable for your vendor. Refer to the code label on the data cables. English [Hotel-XC]Install Guide-ENG.indd 13 2012-03-30 1:27:46...
  • Page 14 Connecting the Bathroom Speakers You can connect the Bathroom Speakers in the following method. Connecting through the Variable Output (available without an external amplifier) ¦ TV Rear Panel Speaker Volume Control Box VOL+ VOL- 1. Connect the VARIABLE AUDIO OUT port of the TV to the Bathroom Wall Speakers of the hotel.
  • Page 15 y Variable Output Port Specifications – Speaker Wire: Use speaker cable no more than 82 feet (25m) in length. Volume Control Box VOL + VOL - VOL - DOWN VOL - UP ( White 1 ) ( Shield Wire 3 ) ( Black /Red 2 ) Connect through the Fixed Output (available without an external amplifier) ¦...
  • Page 16 Audio Loop In ¦ An additionally created Headphone Box can be installed on a bed or business desk so that users can use it conveniently. The installation procedures are given below. y Detailed Drawing of the Headphone Box. TV Rear Panel HEADPHON BOX Headphone Box Shield wire...
  • Page 17 – This speaker is only compatible with a specified IR code. You can change the code in the Hospital mode setup menu. – The TV gives priority to the Samsung remote control over the pillow speaker's wired remote control. – Option : Channel Menu Display.
  • Page 18 Connecting the MediaHub HD Output of any external source connected to MediaHub HD on hotel desk. TV Rear Panel MediaHub HD Rear HDMI RS/232 2 HDMI cable 1 RS-232 Data Cable 1. Connect the port of the TV and the RS/232 port of the MediaHub HD. 2.
  • Page 19 TV and the RS/232 port of the RJP. ✎ The RJP (Remote Jack Pack) compatible with this Samsung TV is TeleAdapt TA-7610, TA-7650 (HD) and TA-7660 (HD Plus). y RJP (Remote Jack Pack): RJP stands for Remote Jack Pack. The RJP is a hardware module that has different Audio Video inputs (A/V, Audio, PC and HDMI) and corresponding outputs.
  • Page 20 ✎ When the TV is on, connect the TV and the within 10 seconds. y The RJP can be returned to the factory default settings by pressing the A/V and HDMI buttons simultaneously for 10 seconds. All LEDs blink 5 times to Acknowledge that the rest has been performed. y The RJP will automatically turn off any LEDs after 5 minutes to avoid unnecessary light pollution in the hotel room.
  • Page 21 Setting the Hotel Option Data → → → → ENTERE buttons in order. (From the Hospitality mode, the Standalone mode is set.) To Enter: Press the MUTE To Exit from this menu : power off and turn on again. Hotel TV Function Description Category initial value...
  • Page 22 Hotel TV Function Description Category initial value My channel En Set the My channel function ON/OFF. My Channel Genre Editor User can set the genre for searched channel. Provided option for editing Channel Name and Number and Picture Menu video. Lock Mute settings for channels in channel List.
  • Page 23 Hotel TV Function Description Category initial value USB Media Default Control Pop-Up menu at USB insert to TV. Mode Users can set External Source Banner to On or Off. On : When TV power On or Mode changed, TV will disply the External Source Enable/Disable external source banner.
  • Page 24 Hotel TV Function Description Category initial value SIRCH Update 1hour Standby SIRCH will be operated, according to time setting Time SIRCH Update Make TV operate SIRCH after 1 minute in Stand-by mode. Immediate Manual SIRCH Make TV operate SIRCH by manually Set the default channel for SIRCH SIRCH SIRCH Channel...
  • Page 25 Welcome Message ¦ Welcome message is a feature to display custom message on TV, every time TV is turned on by Guest in Hotel room. – Welcome message settings are placed in Hotel Option Menu. – Welcome message should be ON in order to display the message on power on. Hospitality Mode Standalone SIRCH...
  • Page 26 Logo File Format – The TV supports only the BMP and AVI format. – The file name must be samsung.bmp or samsung.avi. – The maximum resolution of the BMP format is 960 x 540. – The maximum fi le size of AVI format is 30MB.
  • Page 27 Cloning ¦ USB Cloning is a function to download user configured settings (Picture, Sound, Input, Channel, Setup, and Hotel Setup) from one TV set and upload the same to other TV sets. All the user-defined settings from the TV (Master Set) can be copied to the USB device. y Clone TV to USB: It is an operation to copy the stored data from the specific area on the EEPROM from the TV set to the USB device.
  • Page 28 Plug & Play ¦ Hotel Plug & Play is a function that automatically performs the Hotel mode selection, Country Setup, Clock Setup and Picture mode Setup once. – Hotel Plug & Play is available only one time when power is first turned ON. –...
  • Page 29 – When Standalone Plug & Play is selected from “Easy Set Up” OSD, “Select Menu Language” OSD is displayed. – Initial Highlight : English – Display time: OSD timeout and operation are the same as Samsung's consumer TV models. – If ENTER button is pressed, “Select Area”...
  • Page 30 SIRCH y Introduction SIRCH (Samsung Interactive Remote Control for Hospitality) is a professional interactive remote controller for DTV that lets you deliver TV firmware updates, cloning data, and channel mapping changes to several hundred hospitality TVs simultaneously. Mounted at the broadcast head-end system in hotels, motels, resorts, hospitals, and apartment buildings, it delivers modulated RF control signals to hospitality sets in each guest room through coax cable.
  • Page 31 4. Test using Manual SIRCH -Plan to use Manual SIRCH to test whether SIRCH has been installed properly. ✎ NOTE Please visit www.lumantek.com/sirch/ for more information. SIRCH Windows Application Program User's Manual is available at http://www.samsung.com/us/business/ hospitality. English [Hotel-XC]Install Guide-ENG.indd 31 2012-03-30...
  • Page 32: General Information

    ¦ y System Overview The ‘Samsung Interactive Remote Control for Hospitality (SIRCH)’ application is a Remote Control Update system for the better and cost effective service to Hospitality industries. This will allow user/operator to configure the guest TV with RF distributing system.
  • Page 33: Getting Started

    GETTING STARTED ¦ y Installation instructions for Windows XP/Vista/2007 1. To install Samsung Interactive Remote Control for Hospitality (SIRCH), locate and open the setup directory of SIRCH and double-click on the file “setup. exe”. 2. Click on Next Button to proceed for Installation wizard of SIRCH.
  • Page 34 3. User can choose options form File Menu to proceed to his specific application requirement. y Uninstalling SIRCH Application 1. To uninstall SIRCH go to StartMenu → Programs → Samsung → SIRCH → Uninstall.exe. 2. Follow the steps of uninstall wizard. English [Hotel-XC]Install Guide-ENG.indd 34...
  • Page 35 y Create New Clone Files After launching SIRCH, application will show a window asking for Model and Mode selection. Application starts with the utility to create new clone files thus other utilities can be called from File Menu. To create new files user may follow the following steps: 1.
  • Page 36 y Modify existing Clone files To modify the existing clone files user must follow the following steps: 1. Go to File Menu → Load from file. If the option is disabled user is probably on the next screen so he must come back to main screen by clicking back button.
  • Page 37 y Hospitality Options Setting After clicking “Proceed” button, application will navigate user to next screen with different tabs (Hospitality Options, channel map and generate). User can navigate to other Tabs , this will not lead to any loss of unsaved data. To modify factory menu settings user may follow the following steps: 1.
  • Page 38 y Channel Map Configuration Channel Map tab shows a list of channels in a table where for every channel, channel name, PTC no., Program No., Modulation and Program Type are shown. Channel map information is only configured for English language. Though channel names in any other language in clone file loaded from TV will remain undisturbed after changes from SIRCH application.
  • Page 39 y Modify an existing Channel from the list To modify parameters (like PTC no., Program type, etc) of an existing channel from the list user must follow the following steps: 1. Select Air, Cable or Satellite whichever type of channel user wants to edit. 2.
  • Page 40 y Saving Clone Files To save the clone files with modified parameters and channel map configuration user must follow the following steps: 1. When user has done all the changes in Interactive/Standalone menu and in Channel map, click on the Save Button. 2.
  • Page 41 y Launching Ventus application Go to File Menu → Utility → Generate and click on GO for Launch Ventus y Upgrading clone or binary file on TV To upgrade the clone for binary file on TV, keep prepared merged stream (Binary_outputstream.mpg or clone_ outputstream.mpg).
  • Page 42 y Update SIRCH Version To update SIRCH version for Clone and user should follows as below. 1. Go to File Menu → Update Software Version. 2. A window will open which ask for Software Version (Clone File Up gradation). 3. User should provide higher version than TV version in version value. E.g. i) If software version is set as 01a0 in SIRCH PC application, then current TV SIRCH version should be less than this value for update.
  • Page 43 y FAQs If SIRCH seems to have a problem, first review this list of possible problems and solutions. y Test SIRCH modulator controller settings: - The SIRCH upgrade only support OpenCable & DVB-C - Recommended setting - Parameters Constellation: 64 QAM - Remux(H/W) : Off - SIRCH Frequency should be matched SIRCH Channel of TV.
  • Page 44 Version: 0002. Update is not possible. - Merge TV Binary : support to upgrade Main SW. - You need to contact to Samsung to have Merge TV Binary. - Merge TV Binary could not support to upgrade Sub Micom English [Hotel-XC]Install Guide-ENG.indd 44...
  • Page 45 y Merged TS Stream should be located in D:\stream\OpenCable(US) or D:\stream\DVBC(EU) - You can check displaying SIRCH merged stream if you tune SIRCH channel. English [Hotel-XC]Install Guide-ENG.indd 45 2012-03-30 1:28:06...
  • Page 46 y Cautions for Hospitality mode options - Hospitality Mode: should be Standalone. – Interactive mode could not support SIRCH. - Power On Source must be set TV. If you select others external source, SIRCH cannot support upgrade. - If you try to upgrade SIRCH in external source (PC/HDMI…), SIRCH could not support upgrade by manual SIRCH / SIRCH Update Time.
  • Page 47 SW Clock ¦ The SW Clock shows the current time on the screen when the user presses the Info remote control key in standby mode. – If a user presses the Info key when the TV is in standby mode, the TV is turned on and shows the current time on the screen for 10 seconds and then returns to standby mode.
  • Page 48: Setting The Time

    Multi Code Remocon ¦ Multi Code Remocon is a special transmitter which is designed to control each TVs with one remote. This function is useful where there is more than one TV in one location like hospital Set ID number will be displayed in source osd.
  • Page 49 Channel Bank Editor (Smoovie TV Only) ¦ Channel Bank Editor is a function to edit the channel with 3 different Bank Options. Depending on the Bank card, there are specific channels Hotel customer can enjoy. Setting the Channel Bank Editor under Stand-alone Mode 1.
  • Page 50 Channel Editor ¦ Channel Editor is a function to edit channel number and name. – Use Channel Editor to sort the channels as user-desired channel numbers. Hospitality Mode Standalone SIRCH SI Vendor Service Power On Channel My Channel Menu OSD Operation Clock Channel Editor...
  • Page 51 Smovie TV used( Satellite ) Mixed Channel Map On (Satellite and Air or Cable both Only Satellite used Step usedused) If the tv starts with Hotel If the tv starts with Hotel If P&P alredy done If P&P alredy done P&P P&P Do the P&P except channel...
  • Page 52 How to use Schedule Viewing in Channel List (digital channels only) When you set the Schedule Viewing in Channel List, you can only set the programme in Programme View. 1. Press the CH LIST button, then select a desired digital channel. 2.
  • Page 53 My Channel ¦ Determines the country and genre for the channels provided by the hotel, and if the user selects a country and genre, shows the corresponding channels. y You must select the country first, or you can NOT set a genre. y If you select the genre that NOT added any channels, Channel list display all of channels.
  • Page 54 ✎ Notes This section describes the layout of Front UI that appears when TV is turned on. (Factory Mode > Genre Mode: Enable) The genre is sub-list of each country. The broadcast screen that was being displayed the last memorial channel. –...
  • Page 55 Highlight Interaction [Country Items] • This page is only for interaction. Each screen may not be exactly identical to actual one. ✎ Notes User can navigate the list items in each country & genre list by pressing the up or down remote control keys. Circular navigation is supported. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre...
  • Page 56 Highlight Interaction [Default Genre] • This page is only for interaction. Each screen may not be exactly identical to actual one. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre Country Genre ▲ ▲ ENTER / RIGHT All Country All Country Austria News Austria News Belgium (Dutch) Radio Belgium (Dutch) Radio Belgium (French) Entertainment...
  • Page 57 Mode Change Interaction 1 (1/2) • This page is only for interaction. Each screen may not be exactly identical to actual one. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre Country Genre ▲ ▲ DOWN All Country All Country Austria News Austria News Belgium (Dutch) Radio Belgium (Dutch) Entertainment Belgium (French) Entertainment...
  • Page 58 Mode Change Interaction 1 (2/2) • This page is only for interaction. Each screen may not be exactly identical to actual one. My Channel Current status : All Country/Sports Country Genre ▲ ENTER All Country News Austria Belgium (Dutch) Entertainment Genre Mode change to Austria/News. Info Belgium (French) Hotel Czech France Germany ▼ Navigation Help Area The genre mode change complete message is displayed.
  • Page 59 Mode Change Interaction 2 (1/2) • This page is only for interaction. Each screen may not be exactly identical to actual one. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre Country Genre ▲ ▲ DOWN All Country All Country Austria News Austria News Belgium (Dutch) Entertainment Belgium (Dutch) Entertainment Belgium (French) Sports...
  • Page 60 Power On Scenario [Last Memory] • This page is only for interaction. Each screen may not be exactly identical to actual one. POWER Current Status : Austria / News Power Off Current Genre Mode : Austria / News POWER My Channel Current status : All Country/Sports Country Genre ▲ All Country Austria News Belgium (Dutch) Entertainment Belgium (French) Hotel Czech...
  • Page 61 Genre Editor (This configures the genres of each of the hotel TV channels.) y This can be used through the Hotel Menu (Factory). y Supported genres include News, Radio, Entertainment, Sports and Hotel. y More than one genre can be selected for each channel at the same time. Country Editor (Channel Editor): This is the editor that configures the country for each of the hotel TV channels.
  • Page 62 Elements Name Description When the user enters this screen, the currently selected default item is highlighted. The Country Icon + Category Name are provided. (If the highlight is in the Main Frame, only the icon is displayed.) Moving the highlight –...
  • Page 63 ✎ Notes This is a definition of the Tools menu in the Left Frame Category. Only the Info item for each Register/Country is provided. Elements Category Tools menu Descriptions Registered, Country Information Registered Channels. The number of channels of each country. • The items are displayed without ‘Channel’.
  • Page 64 ✎ Notes This is the component for when there are no channels registered to the country category. Elements Description Description y The message is displayed when the currently selected country does not contain any items. Main Frame [Channel Browser] English [Hotel-XC]Install Guide-ENG.indd 64 2012-03-30 1:28:18...
  • Page 65 Key Guide Button Action Nav. Help < CH > Moves the page. Page Selects or enters the corresponding Channel Browser area. Select ENTER Returns to the previous step (Factory Mode). Return RETURN Moves the highlight up or down. (No Guide) ▲/▼...
  • Page 66 Channel Common Elements [+ Icon-method] Channel list representation rules Standard Item Construction • Check Box + Status Icon + Digital Channel Number + Channel Name Digital channels – Channel number representation format : ###-### (The channel number is represented by ‘-’.) ATSC • Check Box + Analog Icon + Analog Channel Number + Channel Name Analog channels – Channel number representation format : ### (‘-’ is not used to represent analog channel numbers.) • Check Box + Status Icon + Digital Channel Number + Channel Name Digital channels...
  • Page 67 Add to Countries / Edit Countries (1/2) • Channel Manager > Browser > Tools > Add to Countries Key Guide Button Action Nav. Help ENTER Selects the highlighted item. Enter RETURN Cancels and returns to the previous screen (Tools). Return ▲/▼ Moves the highlight over country items. Move ◄/► Moves the highlight. Move INFO TOOLS...
  • Page 68 Elements Name Description • If there are no channels that have been registered to the country list in the selected Add to Countries channels, “Add to Countries” is displayed as the title. Window • A check box is displayed depending on whether the country that was selected when entering the screen is registered or not. Guide • The number of the selected channel or the channel name. - The channel name is displayed when one channel has been selected: Selected channel: Selection Info NNNN-NNN ABC - The number of selected channels is displayed when more than one channel has been...
  • Page 69 ✎ Notes This is the definition for Edit Countries. The highlighted channel item or more than one selected channel item is added or deleted from the Country category. ✎ Etc. Timeout (60 sec) Elements Name Description y If there is a registered channel among the selected channels, Edit Countries is displayed as the title.
  • Page 70 Elements Name Description y Both the numeric keys and the Up/Down keys are supported. – Selected Channel: Shows the currently selected channel name. – Number: Shows the new channel number. Edit Channel (The currently allocated channel name is also displayed.) Number Window –...
  • Page 71 Key Guide Button Action Nav. Help If a user presses the button, the channel number is initialized. Reset ENTER Applies the changes and closes the window. Enter RETURN Cancels or returns to the previous screen (Tools). Return Changes the channel number of the selected channel. Adjust ▲/▼...
  • Page 72 Edit Channel Name • Channel Manager > Browser > Tools > Edit Channel Name Key Guide Button Action Nav. Help GREEN Saves the changes and returns to the Channel Manager. Done ENTER Saves the channel name and moves the cursor to the next field. Enter RETURN Cancels and returns to the previous screen (Tools). Return ▲/▼/◄/►...
  • Page 73 Tools [Edit Mode] Edit Mode Content Highlight (when the number of the checked item is 0 or 1) When there is more than one checked item. Add to Countries Edit Countries (when an already-registered item is checked.) Add to Countries Channel Name Edit Edit Countries (when an already-registered item is checked.)
  • Page 74 Sound Bar ¦ y Samsung Sound-Bar & Hospitality TV in 2012 – Samsung Sound-Bar & hospitality TV support HDMI 1.4, so you can listen to TV’s sound on Sound-Bar by using single HDMI cable. – Supporting model. y Sound-Bar : HW-E350/E450/E550 y The operation of “Hotel mode”...
  • Page 75 Contact a technician for assistance when installing the wall mount bracket. We do not advice you to do it yourself. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own. Wall Mount Kit Specifications (VESA) ✎...
  • Page 76 Anti-theft Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. The appearance and locking method may differ from the illustration depending on the manufacturer.
  • Page 77 Specifications Items Specification Comment TV System PAL, SECAM, DVB-TC 22inch : 3W x 2 26inch : 5W x 2 Speaker out 32inch / 37inch / 40inch : 10W x 2 Audio out Phone Jack output Variable Audio 4W mono 8 ohm SPK' BTL Sound output Audio out 500mVrms...
  • Page 78 This page is intentionally left blank. [Hotel-XC]Install Guide-ENG.indd 78 2012-03-30 1:28:25...
  • Page 79 Contact SAMSUNG WORLDWIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country Customer Care Centre AUSTRIA 800-112233 FINLAND 0771-400002 FRANCE 0825-022062 GERMANY 01805-471101 HUNGARY 0640-985985 ITALIA 800-194194 NETHERLANDS 015-2197000 POLAND...

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