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Table of Contents
Summary of Contents for Bell Novatel Wireless X950
- Page 1 Getting started guide 3.5G Turbo Card Novatel Wireless X950...
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Page 2: Table Of Contents
Inserting the Bell SIM card ........ -
Page 3: Getting Started
Getting started Before installing your Turbo Card, please ensure you have the following: • A Bell wireless account with a Mobile Internet plan. (If you don't have an account or a Mobile Internet plan, speak with a Bell account representative to get set up.) • An active Bell SIM card • Your Mobile Directory Number (MDN), or phone number _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ . -
Page 4: System Requirements
Macintosh OS 10.4.2 or later with 300MHz Intel CPU Card slots 1 Type II / ExpressCard slot COM ports I/O Resources Memory 256 MB Disk space 14 MB * For Windows Vista 64-bit support, please visit our website at bell.ca/mobileconnect for the latest version of Mobile Connect Basic. -
Page 5: Inserting The Bell Sim Card
Inserting the Bell SIM Card Your Turbo Card requires an activated Bell SIM card to function. If the SIM card was not inserted at the time of purchase please insert it now, as described below. • Remove the SIM tray from the back of your Turbo Card and insert the SIM card into the SIM tray as shown, noting the location of the corner notch on the card. -
Page 6: Preparing Your Computer For Installation
Preparing Your Computer for Installation Mobile Connect from Bell is a software application that allows you to set up and manage your wireless connections over the Bell network. For Windows users, the Mobile Connect software is preloaded onto your Turbo Card and can be installed directly from the card to your computer. -
Page 7: Windows Vista Users
If you do not disable User Account Controls before inserting your Turbo Card, Mobile Connect Basic will indicate that no device is attached. To correct this problem: • Remove the Turbo Card from your computer • G o to Start > Programs > Bell > Mobile Connect Basic and select Uninstall, if the program appears in the menu • F ollow the instructions above to disable User Account Controls (UAC) if you have not already disabled • Restart your computer... -
Page 8: Installing Mobile Connect Basic Software For Windows
If the auto install fails to start, remove your Turbo Card and use an alternate Internet connection to download and install the software from our website at bell.ca/mobileconnect before inserting your Turbo Card, or you can manually install the software from your Turbo Card 1. Selecting Start > Run > Browse... - Page 9 ® Follow the InstallShield Wizard, it will guide you through the process of installing the Mobile Connect Basic application starting with the language selection. Use the next and Back buttons to navigate through the installation steps. To continue the installation, you must read and click agree to accept the terms of the License Agreement.
- Page 10 Connect icon. When Mobile Connect Basic runs, it will check if your Turbo Card and account have been activated on the Bell network. Your Turbo Card must be activated and in an area with network coverage to operate on the Bell Mobility high speed...
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Page 11: Installing Mobile Connect For Macintosh
Installing Mobile Connect for Macintosh Insert the CD into the CD drive slot on your computer. The CD will appear on your desktop. • D ouble-click the CD-ROM icon • F ind and drag the MobileConnect.dmg installation file from the CD to your desktop • D ouble-click to open the .dmg file on your desktop • D rag the Mobile Connect icon to a suitable location on your hard drive • D ouble-click the Mobile Connect icon to launch the program. You may need to remove the Turbo Card. - Page 12 When Mobile Connect runs, it will check if your Turbo Card and account have been activated on the Bell network. Your Turbo Card must be activated and in an area with network coverage to operate on the Bell Mobility high speed data network.
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Page 13: Unlocking A Sim Card
Unlocking a SIM Card Some SIM cards will be provisioned with a Personal Identification Number (PIN) which locks user access to the device. When using a locked SIM card, you may be asked to enter the PIN number. Service providers frequently limit the number of incorrect PIN entry attempts. If you fail to enter a correct PIN within the number of permitted attempts, the SIM card may become blocked. You will see a warning message on your last attempt. In the event that the card becomes blocked, you have the ability to re-enable the PIN mechanism by entering a Personal Unblocking Key (PUK). You will be prompted to enter a new PIN in combination with the PUK code to unblock and reset the PIN lock. -
Page 14: Using Your Turbo Card
F. Tools menu preferences Notification that your network connection G. Roaming indicator is with a Bell partner network (additional roaming charges will apply) To connect to the Internet, click the connect button on the Mobile Connect main program window. To disconnect, click the disconnect button. -
Page 15: Hardware Overview
– Advanced, integrated antenna. LEd – The LED provides connection status. See the Troubleshooting page for a detailed list of the colours and their defined states. siM card slot – Your Bell SIM card, loaded in the alignment tray, is inserted. External antenna connector – Allows connection of an external antenna (sold separately) to stabilize signal strength. -
Page 16: Inserting And Removing The Turbo Card From Your Computer
Inserting and removing the Turbo Card from your computer Now that the Mobile Connect Basic software is installed on your computer, your Turbo Card can be inserted or removed at any time. It is recommended that you Exit Mobile Connect Basic from the Tools menu and use the "eject" function of your computer before removing the Turbo Card. -
Page 17: Troubleshooting
Troubleshooting Below is a list of indicator lights and common error messages and possible solutions regarding the use of your Turbo Card. LEd coLoUR LEd statE dEscRiPtion Blue Flashing UMTS UMTS service is available Solid* Connected to a network using UMTS Yellow Solid* HSDPA... - Page 18 Try the connection again at a later time. • The Turbo Card may not be activated. First, remove the Turbo Card, uninstall the software, and reinstall. If this does not resolve the problem, contact Bell Client Care. The LED indicator on the • The Turbo Card may not be inserted properly. Remove and firmly reinsert the Turbo Card into the card slot.
- Page 19 1 IRQ, 4096 bytes of I/O space, memory: 128 MB (XP) or 512 MB (Vista) and disk space: 10 MB. Macintosh OS X 10.4.2 and above, 1 Type II / ExpressCard slot, memory: 256MB and disk space: 14MB. You may also contact Bell Wireless Data Support at: 1 877 DATA-123 (1 877 328-2123)
- Page 20 In the interest of improving internal design, operational function, and/or reliability, Bell reserves the right to make changes to the products described in this document without notice. Bell does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.