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Conference Calls; Using The Speakerphone; Volume Controls; Voicemail System - Grandstream Networks GXP2160 Basic Instructions

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Conference calls

1. Make the first call as usual.
2. Press the Conference key. .
3. Dial the second number.
4. Wait for the second party to answer.
5. To bring all three parties together, hit the Conf key again.
6. If you make a mistake while dialing or the second party is not there, press the Cancel soft key and press the
blinking Line key to return to the previous caller.
You can only add up to 3 parties including yourself to the Conference Call. If you need to add more, you can
use the Meet-Me-Conferencing Feature.

Using the speakerphone

1. Dial the number and then press the Speakerphone/Headset button.
2. To hang up, press the Speaker button.
3. You may also pick up the handset to take the phone out of speakerphone mode.

Volume controls

The volume keys change the volume of the ringer, the handset, and the speakerphone. To change the
volume of the ringer, press up or down when the phone is not off-hook.
Whisper
(When Allowed by Administrator)
1.
Park the original call.
2. Dial * 8 * (star 8 star) and the extension number. (Remember to press Send to make the call go through
quicker).
3. You will hear a beep and automatically be connected to that extension's call.
4. Announce that the person has a call on Park.
5. Hang up.

Voicemail System

Setting Up Your Voicemail
The first time you access your mailbox, the system will walk you through setting up your password, name
recordings, and greetings. Please follow this all the way through and it will not play the tutorial again. The
following instructions are for when you need to change something after the initial setup.
Recording greetings
1. Press the Message key .
2. Enter your password, which by default is your extension number, followed by the # key.
3. Press 0 for Mailbox Options.
4. You have the option of recording up to three greetings. At the very least, record an Unavailable Message.
Press 1 to record the Unavailable Message.
5. Record the message after the tone and press pound.
6. To keep the message, press 1 to accept the message. If not satisfied, press 3 to re-record and repeat steps
5 and 6.
Recording name
1. Press the Message key.
2. Enter your password, followed by the # key.
3. Press 0 for Mailbox Options.
4. Press 3 to record your name.
5. Record the name after the tone and press pound.
6. To keep the message, press 1 to accept the message. If not satisfied, press 3 to re-record and repeat steps
5 and 6.
Basic Instructions for Your Grandstream GXP2160 Phone
Page 3 of 5

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